Book Enterprise car rentals in Hartford

Hartford, CT, United States
16 Aug — 23 Aug
Same drop-off
Hartford, CT, United States
Tue 16.08
Noon
Tue 23.08
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" & helpful."(in 3572 reviews)
" and very helpful."(in 3572 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"The ."(in 4134 reviews)

Reviews for Enterprise in Hartford

Overall Rating9.0 ExcellentBased on 45 reviews
Cleanliness
8.7
Comfort
9.1
Overall
9.1
Pick-up/Drop-off
9.0
Value for money
9.0

Recent reviews

Traveler rating
16
3
0
2
0
Find reviews that mention:
3.9
We got a great deal on the rental at an enterprise on “airport road”. Unfortunately, that was NOT the enterprise actually AT the airport. So my wife, my fifteen-month-old, our copious luggage and our carseat were all stranded, the place we had our reservation at had just closed, and we were told we’d have to take an Uber to our hotel, then another Uber the next day to pick up the car from the proper location. Embarrassed, we accepted the expensive mistake, and started looking into getting an Uber that could fit all our bags (probably a minivan? Probably a hundred-dollar ride?) But just as we were reeling from TGAT sticker shock, lo! The enterprise representative had returned with a solution just for us! They had a minivan there we could rent. We were so relieved at avoiding the expensive Uber, we didn’t think to ask the cost of the minivan, and it wasn’t mentioned. As it turns out, that was an EXPENSIVE mistake on my part. After signing the paperwork, our budget reservation (at $70/day) had suddenly turned into a $200/day disaster. I should have said something, but I was too stunned and embarrassed and it was too late—I’d already signed. But MAN! Talk about a bait-and-switch! I know… it’s my fault for mixing where I had to be to pick up the car, and it’s my fault for signing without asking the price first, but that doesn’t stop the whole thing from feeling predatory and kinda gross, not to mention personally pretty traumatizing. Now, to be fair, everything ELSE about the car rental experience was excellent and I have zero complaints. Return was a breeze, the car itself was fantastic, everyone was kind and the lady at the return even offered to drop the car off at the terminal, if that would make things easier with our child, but we declined, partially out of worry that it might include an extra charge of some kind. Nevertheless, the glossed-over, hand-waved cost-tripling was just too traumatic, budget-wise. I’ll be avoiding Enterprise, Alamo, and National in the future.Reviewed 2021 Sep 21
review fromkayak
6.8
Pros:friendly and accommodating staffCons:the car's smells really bad..like someone who rented it before smoked a weed inside the car...terrible!!!!Reviewed 2020 Nov 03
review fromkayak
10.0
Pros:YesReviewed 2020 Aug 21
review fromcheapflights
6.8
Pros:The process for both pick-up and drop-off were super quick and easy, despite obvious limitations with covid.Cons:They left me in the dark about my refund for my deposit for using a debit card at pick-up. Still unsure if and when I’ll be receiving it back.Reviewed 2020 Aug 06
review fromkayak
9.6
Pros:Our flight wasn't until 7:30 p.m. and the car had to be returned at 11 a.m... We called Andrew at the Hartford location and for 4.$ extra we were able to keep the car until 4. They also allowed us to drop the car at a location closer to the airport. The experiecne made our trip that much more enjoyable. Thank you Enterprise. Your new loyal customers,Reviewed 2018 Oct 09
review fromkayak
10.0
Incredible servicePros:Staff was helpful, friendly and acommodatingReviewed 2018 Sep 15
review fromkayak
10.0
PerfectPros:The staff was very attentive to my needs.Cons:The toll pass I rented was invalid but the manager Alec refunded me and was extremely apologetic.Reviewed 2018 Jul 20
review fromkayak
2.0
No carPros:I received a confirmation but there was no car available.Reviewed 2018 May 27
review fromkayak
10.0
Be sure you get the right shop for airport pickupPros:Jake from the Airport Rd. office called to make sure I wanted his (Brainard Airport) office in Hartford, and not them more likely Bradley Airport in Windsor Locks, serving the Hartford area. Thay was going above and beyond and saved me a LOT of trouble. The Bradley shop honored the rate (with higher taxes) and were friendly and professional. I have been scammed by the Alamo/National tactics and highly recommend Enterprise over those two chains.Cons:Only that the website didn't make the location abundantly clear. The system should know that "Hartford" might mean Bradley and alert the buyer. That may be Kayak's problem, not sure.Reviewed 2017 Oct 23
review fromkayak
10.0
Pros:Great price, fuel efficient carCons:Squeaks and weird sounds in the rear/trunk area but it drove fine.Reviewed 2017 Sep 19
review fromkayak
10.0
Fantastic friendly service at BDL Airport EnterprisePros:Excellent, helpful, friendly customer service! I was very impressed. Top notch young crew at the BDL location.Reviewed 2017 Aug 14
review fromkayak
10.0
Pros:everythingReviewed 2017 Aug 02
review fromkayak

Where can I find Enterprise car rentals in Hartford?

51 W Service Rd, Enterprise car rentals

Address

51 W Service Rd

Hours

Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Saturday09:00 - 12:00
Friday07:30 - 17:00
Tuesday07:30 - 17:00
Sunday00:00 - 00:00
Monday07:30 - 17:00

Phone

+1 860 524 1411

Address

47 Airport Rd

Hours

Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Saturday00:00 - 00:00
Friday07:30 - 17:00
Tuesday07:30 - 17:00
Sunday00:00 - 00:00
Monday07:30 - 17:00

Phone

+1 860 296 2511

Good to know

Most popular location

51 W Service Rd

Most popular car type

Full-size

Top tips for renting a car from Enterprise in Hartford

  • Full-size rental cars from Enterprise in Hartford are around 19% cheaper than other car types, on average

FAQs about renting a car from Enterprise in Hartford