Book Hertz car rentals in Bilbao

Reviews for Hertz in Bilbao

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

1

Okay

0

Fair

0

Mediocre

0

Poor

1

10.0

Nice and helpful agent. Airport garage difficult to manage.Reviewed 2023 Sep 16

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8.0

Next time I will deal directly with Hertz.Reviewed 2023 Jun 03

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2.0

The person who helped us during pickup was quite rude and aggressive in offering insurance. She had a visible attitude and was not courteous when managing the rental.Reviewed 2022 Sep 19

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7.9

Smooth at check-in, knowledgeable representative, got a very nice ride. The price was hefty since the dropoff was at a different location. Understandable, I was fine with that. Dropoff: bitter. Sat 2:30pm and the Santander (Cantabria, Spain) airport rental return lot was unattended, which was a total surprise for me. Walked inside the airport to the rental office and it was closed... Dropped-in the car key with a note, hoping they'll send me a final bill without any surprise...Reviewed 2021 Jul 25

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5.6

Cons:First car a/c was broken. Had a hard time contacting them, finally got a replacement— which had a tire with a slow leak.Reviewed 2019 Sep 24

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5.2

Pros:CarCons:Charge extra 60€ due to the flight delay of 1 hour, even after my call from the Flight's origin... Is not a good value for moneyReviewed 2019 Sep 09

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8.4

Cons:Check-in durationReviewed 2019 Jun 11

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4.4

DisasterPros:They were courteous when I picked up the car. Spoke English well. There was not much of a wait to get serviceCons:The GPS did not work well. The car would not start onthe last day of the trip and neither The Hertz office in Nice or in Spain would help. Allianz insurance would not help. The situation is still not resolved, I have spent 6 or more hours on the phone with only getting told "that I need to talk to a different Hertz office.Reviewed 2017 Jul 18

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2.0

Terrible RIP OFF in Spain BilbaoPros:car was newCons:I booked a car for 6 passengers only to be told its not big enough for our luggage.I was given a bigger car that I had to pay for. Then I was told that the car I purchased didn't include any Insurance at all and that I was liable up to 25000 Euro. in all I had to pay approx. another $450 Euro for the car. I wont waste my time on the holiday complaining and reporting this abuse of vulnerable travellers(when they don't have another choice and cancellation is not allowed) but when I get back to Sydney I will be making formal complaintsReviewed 2017 Jul 10

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10.0

Cons:No local map available at pickupexcellenReviewed 2017 Jun 19

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More

• What is the most popular rental car from Hertz in Bilbao?

  Standard (Ford Kuga or similar) is the most frequently booked rental car type from Hertz in Bilbao.

• How many car rental locations does Hertz have in Bilbao?

  Hertz has 3 rental locations in Bilbao. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Bilbao airport (BIO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Bilbao airport (BIO)?

  Yes