3.2
Hertz never again!!Cons:This particular Hertz dealer in Kaiserslautern Germany is out of their mind. In was charged over $400 dollars for minor scratchesReviewed 2018 Jul 30
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7.6
Fine but read the fine print about insurancePros:Car was ready as promised when I came to pick it up.Cons:I booked online, and when I got there they told me that the rental was without car insurance. To purchase insurance would have more than doubled the cost. How can you offer a car rental without insurance? Just seems like a price gouging tactic. Car was really dirty on the outside when I picked it up.Reviewed 2017 Mar 03
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2.0
Cons:My frustration is not with KAYAK, but rather with the Hertz office I used. The car I reserved was not there when I arrived (I was delayed 1 hour). I ended up with a smaller car (FIAT 500). Although I did not pay as much for this car as the one I had reserved would have cost, it was a higher rate than was listed on the website for the same vehicle. I may rent from Hertz again in the future, but defiantly not from the office in K-town Germany.Reviewed 2016 Sep 28
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8.0
Second car small ford was almost able to give powPros:Hand over trustCons:Calling me to return the rented car back to pick location and and take a replacement less level and smaller engine with no alternatives !! Why ? No other cars available with auto transmission and the picked up car was sold need to return it backReviewed 2016 Aug 31
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