Car rental at Kona Intl Airport
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Tue 13.06
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Tue 20.06
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Cheap car rentals at Kona Intl airport
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| Minivan |
| Passenger van |
| SUV |
| Commercial |
| Pickup truck |
Kona Intl Airport car rental reviews and directory
Alamo
8.9
Very good
266 reviewsBest rated
Cheapest deal
Most popular
Cleanliness
8.9
Comfort
9.0
Pick-up/Drop-off
9.0
Value for money
8.6
One location in Kona Intl Airport
from ₪240/day
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10.0 Wonderful
May 2021
Pros:
Super friendly and helpful.10.0 Wonderful
May 2021
Pros:
Friendly staff. Great priceCons:
Quality of the car10.0 Wonderful
May 2021
Pros:
Yes very fast and efficientCons:
The price $$2.0 Poor
Apr 2021
Pros:
the car was easy to driveCons:
Horrible experience at pick-up. Had to wait for over an hour to get a car, sitting on the pavement. Alamo did not have the cars to cover the reservations. Manager gave me, and others, a free tank of gas (by telling us to return the cars without filling up the gas tank) as an apology for the mess at pick-up. That was considerate, but, when i dropped the car off i was given no receipt from Alamo. When i checked my credit card statement, I saw that Alamo had charged me nearly $70 more than the rental agreement. Clearly, that was for filling up the gas tank that I was told to return empty as a courtesy. I sent Alamo an email two days ago about this. NO response so far.4.0 Mediocre
Mar 2021
Cons:
One hour to get the car, and not what I wanted8.0 Very good
Feb 2021
Cons:
It was very professional will use againHertz
7.9
Good
364 reviewsCleanliness
8.1
Comfort
8.2
Pick-up/Drop-off
7.9
Value for money
7.7
One location in Kona Intl Airport
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8.0 Very good
Oct 2022
2.0 Poor
Jan 2022
8.0 Very good
Jan 2022
2.0 Poor
Jan 2022
4.0 Mediocre
Dec 2021
2.0 Poor
Dec 2021
Budget
7.4
Good
154 reviewsCleanliness
7.4
Comfort
7.5
Pick-up/Drop-off
7.5
Value for money
6.9
One location in Kona Intl Airport
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10.0 Wonderful
Mar 2023
10.0 Wonderful
Aug 2022
8.0 Very good
May 2021
Pros:
The pick up staff was okay but was not showing warm-welcoming; the drop off was great.Cons:
Better hospitality at the pick-up counter.4.0 Mediocre
May 2021
Cons:
The quality of vehicle did not match the price. The keep was beat up and had no modern features. The soft top was not secure and did not operate properly.8.0 Very good
Apr 2021
Cons:
Rental car prices in Hawaii are outrageous right now.10.0 Wonderful
Apr 2021
Pros:
Perfect location! Quick shuttle from airport to facility, courteous drivers and super easy return.Cons:
A bit disorganized upon arrival to get car. Having Avis Preferred status helped but it would be great if they could handle busy times better.Payless
7.3
Good
110 reviewsCleanliness
7.1
Comfort
7.5
Pick-up/Drop-off
7.0
Value for money
7.1
One location in Kona Intl Airport
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8.0 Very good
May 2021
Cons:
The cost of the rental reported by Payless was less than what we paid Priceline.2.0 Poor
May 2021
Cons:
30 minute wait to get our car. Car was dirty and in terrible shape10.0 Wonderful
Apr 2021
Pros:
The staff was so nice and friendly. I had to wait about 5 minutes before I spoke to an agent which was fine. Then we had about a 8 minute wait till the car arrived. It was clean and good for us.Cons:
I’m not sure I agree with the “film the car as insurance that you got it in this condition”. In Maui I had a real person with a different company and I like that more.8.0 Very good
Apr 2021
Pros:
Clean, good-working car. Drop off was easy and quick.Cons:
Picking up the car took over an hour. The staff was friendly but did not seem very concerned about getting people taken care of in a timely manner.4.0 Mediocre
Apr 2021
Cons:
Super long wait upon pick up. And then the car had a bad battery. Had it jumped twice and exchanged the car for a worse car...10.0 Wonderful
Dec 2020
Pros:
The staff at check out and check in were all super friendly and helpful.Cons:
I guess the Payless company is a small part of the volume as the 'paperwork' was actually paper for our rental. Would've been nice to have it electronicThrifty
7.2
Good
205 reviewsCleanliness
7.4
Comfort
7.6
Pick-up/Drop-off
6.9
Value for money
7.0
One location in Kona Intl Airport
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6.0 Okay
May 2021
Pros:
They were friendly as they could be. I tried to keep clean but Hawaii has alot of sand!!Cons:
I had to wait for almost 2 hours to get the vehichle, it was not a 4x4, they did offer to change but after waiting I wasn't in the mood. Gas was only 1/4 tank full had to fill up the next morning and last to days change oil light came on.10.0 Wonderful
May 2021
Pros:
The staff were very helpful and friendly. I had to modify the contract in the middle, and they gave me the same rate and was very flexible.Cons:
The car interior could have been cleaner.4.0 Mediocre
Apr 2021
Cons:
Car was dirty the last person hotel key was on the car key and there was no gas10.0 Wonderful
Feb 2021
Pros:
Staff friendly. Car nice and roomy.Cons:
can't think of anything2.0 Poor
Jan 2021
Pros:
Nothing.Cons:
Your agent would not honor the rental reservation because our flight arrived late. While there were cars available on your website, the agent said she had no cars available. We had to rent a car from Avis. I will never rent from Thrifty again and I will tell everyone I know about the horrible experience I had with your company and your representative.2.0 Poor
Sep 2020
Cons:
Tried to charge me for rental when Covid closed Hawaii to tourists.Said they wouldnt refund me Beyond ridiculous!Dollar
6.7
Okay
336 reviewsCleanliness
7.3
Comfort
7.4
Pick-up/Drop-off
6.7
Value for money
6.5
One location in Kona Intl Airport
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4.0 Mediocre
Mar 2023
5.9 Fair
Jul 2021
6.0 Okay
May 2021
Cons:
Dollar rental charged me for gas despite me having returned the tank full. Their customer service line has a menu option for this exact problem which means they are doing this all the time.10.0 Wonderful
May 2021
Pros:
EasyCons:
Nothing. They were great10.0 Wonderful
May 2021
Pros:
Easy transaction4.0 Mediocre
May 2021
Pros:
The car was good and they held my reservationCons:
I don't know whose fault this is, Dollar's or Kayak's, but I chose to pick up the car at an off airport site because the price was right and the pick up spot was close to my lodging. However, when I made the reservation to pick up the car at 4 pm on Friday, there was no notice and I was not informed that the pick up counter closed at 4 pm on Friday and did not open again until 8 am Monday. Therefore, when I showed up to pick up the car the counter was closed and we didn't have a car for the whole weekend. Luckily, it didn't impact our trip too much and Dollar didn't cancel my reservation for not showing up on Friday. It would've been nice to get some kind of warning about the hours of the reservation desk at King Kamehameha Hotel so that I didn't have to spend Saturday morning on the phone with Dollar trying to make sure that they wouldn't give my reservation away.National
8.7
Very good
54 reviewsCleanliness
8.6
Comfort
8.9
Pick-up/Drop-off
8.7
Value for money
8.1
One location in Kona Intl Airport
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10.0 Wonderful
May 2021
Pros:
They just rented me a car without giving me the whole rental car thing10.0 Wonderful
May 2021
Pros:
Staff was friendly and helpful. We were having to wait a long time while they cleaned a recent return that was supposed to be ours so they just gave us a larger SUV that was already cleaned and ready to go at no additional cost.8.0 Very good
May 2021
Pros:
5 of the 6 previous categories should be excellent instead of good. the excellent button didn't work as a choiceCons:
the only drawback was the inside windshield was pretty bad. Not washed very well.4.0 Mediocre
May 2021
Pros:
Nice vehicleCons:
Check in process and price8.0 Very good
May 2021
Pros:
Very easy pick up and return.Cons:
The key fob to our Jeep ran out of batteries on the 2nd day. As a result, had to get the car towed and exchange the car. While that process was fairly smooth, it effectively blew the entire morning. At the counter, the agent told me that the Jeep's key batteries commonly run out after 4 months. He also told us the trick on how to get the Jeep started again. Had we known, it would have saved the hassle of the tow.6.0 Okay
Apr 2021
Cons:
Rental car prices are through the roof right now. Takes a big bite out of your fun budgetEnterprise Rent-A-Car
8.6
Very good
90 reviewsCleanliness
8.4
Comfort
8.8
Pick-up/Drop-off
8.7
Value for money
8.2
One location in Kona Intl Airport
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1.9 Poor
Jun 2021
8.0 Very good
Jun 2021
Pros:
Staff was friendly, very clear about the pickup and dropoff process, even though I didn't pick up my car from Enterprise (per instructions from the rental agency)Cons:
I wish they'd had the car I'd reserved ready. Originally they tried pushing a crossover on me and even the car I got was not the one I reserved. Given how expensive gas is in Hawaii, I reserved a compact on purpose, and was disappointed to not receive one.10.0 Wonderful
May 2021
Pros:
Yes they wereCons:
The truck was not as clean as I would have expected. Vehicles are in short supply so I get that maybe some shortcuts were taken.10.0 Wonderful
May 2021
Pros:
The staff was friendly. Told me to take a photo of some scratches and mention at check out. I did this. No problem. Got an upgraded car that I really liked - Nissan RougeCons:
Had no problems10.0 Wonderful
May 2021
Pros:
Very roomy for my familyCons:
Car could have used some air freshener, it was musty.8.0 Very good
Dec 2021
Pros:
Helpful staff and a spotless interior of the car. The line moved quickly once we got moving, and the car worked great with great gas mileage.Cons:
It was booked for enterprise which was actually closed and all joined the same office at budget. None of the airport shuttles show that logo, but a few had the noted of enterprise on the doors.Avis
7.3
Good
34 reviewsCleanliness
7.4
Comfort
7.6
Pick-up/Drop-off
7.4
Value for money
6.7
One location in Kona Intl Airport
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10.0 Wonderful
May 2019
Pros:
Fast car checkout and genuinely friendly staff10.0 Wonderful
Apr 2019
Pros:
Easy to pick up and returnCons:
All was good4.8 Mediocre
Oct 2018
Pros:
Easy and efficient drop offCons:
I paid for insurance when booking through KAYAK and was then told there was no insurance on the car. This was an unpleasant surprise after a flight. Travelling with a baby (after a flight) I didn’t have the luxury of time to go through emails and booking details to find out where the confusion (or dishonesty) was. Turned out I bought separate insurance not linked to Avis and the car through KAYAK. So I ended up paying twice and the overall deal was a lot more expensive than it should have been. The Avis attendant also wouldn’t stop chatting unnecessarily so I couldn’t concentrate on the business of getting the car asap and my family to our accommodation. The car was OK but not clean enough but I guess acceptable for a rental.2.8 Poor
Oct 2018
Cons:
Rates when booked does not match rates when picked up5.6 Fair
Aug 2018
Pros:
The agent was pleasant and we were assigned the correct car. Cost was what we expected.Cons:
The agent expected us to do our own car walkaround and record the results on a form attached to the key. There were several marks on the car - we took photos of the car in the rental parking lot to be safe. Be sure you do a walkaround before leaving with the car.2.0 Poor
Apr 2018
Cons:
April 2018: The absolute WORST rental car experience I have experienced. Worst of any retail/service experience, for that matter. Over 1 hour in line to get to the counter, only to be given my paperwork and then told to wait outside for another 45 minutes for the car! Management has created a culture of not caring about the customer, and it shows. Staff are surly, slow and uncaring. Exception: Phillip who took pity and went to get our car despite it not being his job. Do not subsidize this failed business and it’s incompetent management.Sunnycars
No score available yet
2 locations in Kona Intl Airport
Easirent
No score available yet
One location in Kona Intl Airport
VIPCars Recommendation
No score available yet
One location in Kona Intl Airport
1613 travelers who rented a car in Kona Intl Airport gave the car agency they used an average rating of 7.6
Car rental locations at Kona Intl Airport
Good to know
Most popular agency | Alamo |
|---|---|
Most popular car type | Mini |
Average price | ₪240/day |
Good deal | ₪240/day |
Top tips for renting a car at Kona Intl airport
- A car rental at Kona Intl Airport is convenient because it is so close to the airport. The Kona Intl Airport car rental center offers competitive rates and they have a wide selection of cars in their fleets, such as economy, minivans, trucks and SUVs, which are available for 4h, daily or weekly rates. They have no hidden fees, such as airport surcharges or mandatory insurance, which are often added to other car rentals.
- The Kona Intl Airport car rental center is open 24h a day and they offer free shuttle service to the airport from their offices, which are located on Alii Drive. Auto return is also available for an additional fee per rental as well as long-term parking at the airport, usually billed per day. There is no charge for parking your vehicle here, and it's just as convenient as any other location in downtown Kona.
- When you are through and need to return your vehicle, you are not required to do anything more than return it to the car rental agency’s location, and someone will take care of the rest. Just ensure that your keys are returned to the dropbox located in the lobby. You can easily access the car rental center by taking Palani Road or Alii Drive. The rental company's terms of agreement are outlined in detail before you sign off on them so there will be no surprises later. It is imperative that you read these carefully because they will outline everything from price adjustments for late returns to the excess and deductible on your liability protection.
- The best time to pick up your car from the Kona Intl Airport car rental center is when you land at the airport because it will take approximately 20min to get there. During the weekends, it can take around 30min because of the heavy traffic. The Kona Intl Airport car rental center is open until about midnight every day, and they will accept late returns with an additional fee after this time for vehicles that are rented at weekly rates only.
- 25% of our users found rental cars at Kona Intl airport for ₪240 or less
- Book your rental car at Kona Intl airport at least 1 day before your trip in order to get a below-average price