Kailua-Kona car rentals

Kailua-Kona car rentals

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Kailua-Kona, The Big Island, HI, United States
1 Jul — 8 Jul
Same drop-off
Kailua-Kona, The Big Island, HI, United States
Fri 01.07
Noon
Fri 08.07
Noon
Driver's age:

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Kailua-Kona car rental information

Pick-up locationKailua-Kona
Rental locations18
Airport locations12

Cheap car rentals in Kailua-Kona

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Intermediate
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Kailua-Kona car rental reviews and directory

Alamo

8.2

Excellent

265 reviews
Best rated

Cleanliness

8.1

Comfort

8.3

Pick-up/Drop-off

7.9

Value for money

7.9

One location in Kailua-Kona

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Locations in Kailua-Kona

73 106 Aulepe Street

+1 844 914 1550

Monday06:00 - 22:30
Tuesday06:00 - 22:30
Wednesday06:00 - 22:30
Thursday06:00 - 22:30
Friday06:00 - 22:30
Saturday06:00 - 22:30
Sunday06:00 - 22:30
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Reviews

10.0 Excellent

May 2021

KAYAK

Pros:

Super friendly and helpful.

10.0 Excellent

May 2021

KAYAK

Pros:

Friendly staff. Great price

Cons:

Quality of the car

10.0 Excellent

May 2021

KAYAK

Pros:

Yes very fast and efficient

Cons:

The price $$

2.0 Mediocre

Apr 2021

KAYAK

Pros:

the car was easy to drive

Cons:

Horrible experience at pick-up. Had to wait for over an hour to get a car, sitting on the pavement. Alamo did not have the cars to cover the reservations. Manager gave me, and others, a free tank of gas (by telling us to return the cars without filling up the gas tank) as an apology for the mess at pick-up. That was considerate, but, when i dropped the car off i was given no receipt from Alamo. When i checked my credit card statement, I saw that Alamo had charged me nearly $70 more than the rental agreement. Clearly, that was for filling up the gas tank that I was told to return empty as a courtesy. I sent Alamo an email two days ago about this. NO response so far.

4.0 Okay

Mar 2021

KAYAK

Cons:

One hour to get the car, and not what I wanted

8.0 Excellent

Feb 2021

KAYAK

Cons:

It was very professional will use again

1 out of 39

Enterprise

Cleanliness

7.7

Comfort

8.3

Pick-up/Drop-off

7.6

Value for money

7.2

2 locations in Kailua-Kona

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Locations in Kailua-Kona

73 107 Aulepe Street

+1 844 914 1549

Monday06:00 - 22:30
Tuesday06:00 - 22:30
Wednesday06:00 - 22:30
Thursday06:00 - 22:30
Friday06:00 - 22:30
Saturday06:00 - 22:30
Sunday06:00 - 22:30
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Non-airport: 74-5583 Luhia St.

+1 808 331 2509

Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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Reviews

1.9 Horrible

Jun 2021

KAYAK
They were VERY uncooperative with working with airline cancellations--to the point of cancelling our reservation when we could not pick the car up in Kona Hawaii due to being stuck in LA because our flight was cancelled,m

8.0 Excellent

Jun 2021

KAYAK

Pros:

Staff was friendly, very clear about the pickup and dropoff process, even though I didn't pick up my car from Enterprise (per instructions from the rental agency)

Cons:

I wish they'd had the car I'd reserved ready. Originally they tried pushing a crossover on me and even the car I got was not the one I reserved. Given how expensive gas is in Hawaii, I reserved a compact on purpose, and was disappointed to not receive one.

10.0 Excellent

May 2021

KAYAK

Pros:

Yes they were

Cons:

The truck was not as clean as I would have expected. Vehicles are in short supply so I get that maybe some shortcuts were taken.

10.0 Excellent

May 2021

KAYAK

Pros:

The staff was friendly. Told me to take a photo of some scratches and mention at check out. I did this. No problem. Got an upgraded car that I really liked - Nissan Rouge

Cons:

Had no problems

10.0 Excellent

May 2021

KAYAK

Pros:

Very roomy for my family

Cons:

Car could have used some air freshener, it was musty.

8.0 Excellent

Dec 2021

KAYAK

Pros:

Helpful staff and a spotless interior of the car. The line moved quickly once we got moving, and the car worked great with great gas mileage.

Cons:

It was booked for enterprise which was actually closed and all joined the same office at budget. None of the airport shuttles show that logo, but a few had the noted of enterprise on the doors.

1 out of 24

Hertz

Cleanliness

7.5

Comfort

7.3

Pick-up/Drop-off

7.0

Value for money

7.0

3 locations in Kailua-Kona

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Locations in Kailua-Kona

73-104 Aulepe Street

+1 808 329 3566

Monday05:30 - 22:30
Tuesday05:30 - 22:30
Wednesday05:30 - 22:30
Thursday05:30 - 22:30
Friday05:30 - 22:30
Saturday05:30 - 22:30
Sunday05:30 - 22:30
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75-5660 Palani Road

+1 808 329 2042

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
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78-128 Ehukai Street

+1 808 322 1715

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00
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Reviews

2.0 Mediocre

Jan 2022

KAYAK
Super long lines and the representative did not want to resolve the simple issue we had. Almost robotic answers.

8.0 Excellent

Jan 2022

KAYAK
In general our rental experience in Hawaii was fine. Pick up was crazy due to the amount of customers and not enough rental agents. However, the agents themselves were very pleasant & professional, despite several disgruntled customers. Our rental was a brand new model, was clean and waiting for us after 90 minutes in line. Would rent via Kayak/Hertz again.

2.0 Mediocre

Jan 2022

KAYAK
It was closed when I landed

8.0 Excellent

Jan 2022

KAYAK
Great employees. The car had bald, damaged tires.

4.0 Okay

Dec 2021

KAYAK
I always thought Hertz had higher standards than other rental car agencies…. Rented a car in Kona Hawaii. I was given a 2019 car with over 33,000 miles. Disappointing. And what was even worst? The safety inspection for this car had expired 11/21. I rented the car in December… so, I was driving illegally until I was able to go back to the airport and switch cars. The agents response? “Oh. That must have been an oversight. You didn’t get stopped, did you?” I was lucky and had not been stopped by the police, but I can say one thing…. No more Hertz rentals.

10.0 Excellent

Dec 2021

KAYAK
I appreciated them telling me that they were not really at Kona aairport and it would be a taxi ride. So I did not use them after all.

1 out of 89

Budget

Cleanliness

6.8

Comfort

7.2

Pick-up/Drop-off

7.2

Value for money

6.1

One location in Kailua-Kona

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Locations in Kailua-Kona

73-361 Kupipi Street

+1 808 329 8511

Monday05:00 - 23:00
Tuesday05:00 - 23:00
Wednesday05:00 - 23:00
Thursday05:00 - 23:00
Friday05:00 - 23:00
Saturday05:00 - 23:00
Sunday05:00 - 23:00
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Reviews

8.0 Excellent

May 2021

KAYAK

Pros:

The pick up staff was okay but was not showing warm-welcoming; the drop off was great.

Cons:

Better hospitality at the pick-up counter.

4.0 Okay

May 2021

KAYAK

Cons:

The quality of vehicle did not match the price. The keep was beat up and had no modern features. The soft top was not secure and did not operate properly.

8.0 Excellent

Apr 2021

KAYAK

Cons:

Rental car prices in Hawaii are outrageous right now.

10.0 Excellent

Apr 2021

KAYAK

Pros:

Perfect location! Quick shuttle from airport to facility, courteous drivers and super easy return.

Cons:

A bit disorganized upon arrival to get car. Having Avis Preferred status helped but it would be great if they could handle busy times better.

10.0 Excellent

Mar 2021

KAYAK

Pros:

Yes

Cons:

Nothing! It was perfect!

10.0 Excellent

Feb 2021

KAYAK

Pros:

Ease of rental and customer service

1 out of 29

Payless

Cleanliness

6.6

Comfort

6.9

Pick-up/Drop-off

6.5

Value for money

6.5

One location in Kailua-Kona

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Locations in Kailua-Kona

73-361 Kupipi Street

+1 808 326 9805

Monday05:00 - 23:00
Tuesday05:00 - 23:00
Wednesday05:00 - 23:00
Thursday05:00 - 23:00
Friday05:00 - 23:00
Saturday05:00 - 23:00
Sunday05:00 - 23:00
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Reviews

8.0 Excellent

May 2021

KAYAK

Cons:

The cost of the rental reported by Payless was less than what we paid Priceline.

2.0 Mediocre

May 2021

KAYAK

Cons:

30 minute wait to get our car. Car was dirty and in terrible shape

10.0 Excellent

Apr 2021

KAYAK

Pros:

The staff was so nice and friendly. I had to wait about 5 minutes before I spoke to an agent which was fine. Then we had about a 8 minute wait till the car arrived. It was clean and good for us.

Cons:

I’m not sure I agree with the “film the car as insurance that you got it in this condition”. In Maui I had a real person with a different company and I like that more.

8.0 Excellent

Apr 2021

KAYAK

Pros:

Clean, good-working car. Drop off was easy and quick.

Cons:

Picking up the car took over an hour. The staff was friendly but did not seem very concerned about getting people taken care of in a timely manner.

4.0 Okay

Apr 2021

KAYAK

Cons:

Super long wait upon pick up. And then the car had a bad battery. Had it jumped twice and exchanged the car for a worse car...

10.0 Excellent

Dec 2020

KAYAK

Pros:

The staff at check out and check in were all super friendly and helpful.

Cons:

I guess the Payless company is a small part of the volume as the 'paperwork' was actually paper for our rental. Would've been nice to have it electronic

1 out of 23

Thrifty

Cleanliness

6.7

Comfort

6.8

Pick-up/Drop-off

5.5

Value for money

6.2

2 locations in Kailua-Kona

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Locations in Kailua-Kona

73-200 Kupipi Street

+1 877 283 0898

Monday05:30 - 22:30
Tuesday05:30 - 22:30
Wednesday05:30 - 22:30
Thursday05:30 - 22:30
Friday05:30 - 22:30
Saturday05:30 - 22:30
Sunday05:30 - 22:30
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75-5660 Palani Road

+1 808 334 1944

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
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Reviews

6.0 Good

May 2021

KAYAK

Pros:

They were friendly as they could be. I tried to keep clean but Hawaii has alot of sand!!

Cons:

I had to wait for almost 2 hours to get the vehichle, it was not a 4x4, they did offer to change but after waiting I wasn't in the mood. Gas was only 1/4 tank full had to fill up the next morning and last to days change oil light came on.

4.0 Okay

May 2021

KAYAK

Cons:

Got a Nissan Rogue at a compact car rate, which was OK, but a second driver wasn't included without an additional $13 per day charge, and car was expensive to begin with. Had to go off-airport, or rate would have been even higher. Not convenient.

10.0 Excellent

May 2021

KAYAK

Pros:

The staff were very helpful and friendly. I had to modify the contract in the middle, and they gave me the same rate and was very flexible.

Cons:

The car interior could have been cleaner.

4.0 Okay

Apr 2021

KAYAK

Cons:

Car was dirty the last person hotel key was on the car key and there was no gas

6.0 Good

Apr 2021

KAYAK

Pros:

Staff was outstanding; process was quick. Actual car...could have been sharper and cleaner

Cons:

I am grateful for the service and effort despite this and all rental car companies getting caught during a perfect storm of love inventory and high demand on island during our visit. That said, despite receiving an upgrade (thx!) the vehicle had a cosmetic/service issue with the front spoiler/air dam that forced me to deal with it personally. Not a deal breaker, but an annoyance during our vacation.

10.0 Excellent

Feb 2021

KAYAK

Pros:

Staff friendly. Car nice and roomy.

Cons:

can't think of anything

1 out of 38

Dollar

Cleanliness

7.1

Comfort

7.1

Pick-up/Drop-off

6.0

Value for money

5.7

3 locations in Kailua-Kona

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Locations in Kailua-Kona

73-200 Kupipi Street

+1 866 434 2226

Monday05:30 - 22:30
Tuesday05:30 - 22:30
Wednesday05:30 - 22:30
Thursday05:30 - 22:30
Friday05:30 - 22:30
Saturday05:30 - 22:30
Sunday05:30 - 22:30
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75-5660 Palani Road

+1 866 434 2226

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
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78-128 Ehukai Street

+1 866 434 2226

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00
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Reviews

5.9 Okay

Jul 2021

KAYAK
We needed a car for four. The camaro, although way cool was not a good fit for us. I wish we weren’t so tired after getting there to go back in and get something more appropriate for us.

6.0 Good

May 2021

KAYAK

Cons:

Dollar rental charged me for gas despite me having returned the tank full. Their customer service line has a menu option for this exact problem which means they are doing this all the time.

10.0 Excellent

May 2021

KAYAK

Pros:

Easy

Cons:

Nothing. They were great

10.0 Excellent

May 2021

KAYAK

Pros:

Easy transaction

4.0 Okay

May 2021

KAYAK

Pros:

The car was good and they held my reservation

Cons:

I don't know whose fault this is, Dollar's or Kayak's, but I chose to pick up the car at an off airport site because the price was right and the pick up spot was close to my lodging. However, when I made the reservation to pick up the car at 4 pm on Friday, there was no notice and I was not informed that the pick up counter closed at 4 pm on Friday and did not open again until 8 am Monday. Therefore, when I showed up to pick up the car the counter was closed and we didn't have a car for the whole weekend. Luckily, it didn't impact our trip too much and Dollar didn't cancel my reservation for not showing up on Friday. It would've been nice to get some kind of warning about the hours of the reservation desk at King Kamehameha Hotel so that I didn't have to spend Saturday morning on the phone with Dollar trying to make sure that they wouldn't give my reservation away.

10.0 Excellent

May 2021

KAYAK

Pros:

They were e cells that in delivering a great vehicle; clean; top notch; and caring attendants who quickly responded to my request to extend my rental needs snd add an extra driver for an affordable price! Best rent a car service ever!!!

1 out of 65

National

8.3

Excellent

53 reviews

Cleanliness

8.3

Comfort

8.3

Pick-up/Drop-off

8.2

Value for money

7.7

One location in Kailua-Kona

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Locations in Kailua-Kona

73 109 Aulepe Street

+1 888 826 6890

Monday06:00 - 22:30
Tuesday06:00 - 22:30
Wednesday06:00 - 22:30
Thursday06:00 - 22:30
Friday06:00 - 22:30
Saturday06:00 - 22:30
Sunday06:00 - 22:30
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Reviews

10.0 Excellent

May 2021

KAYAK

Pros:

They just rented me a car without giving me the whole rental car thing

10.0 Excellent

May 2021

KAYAK

Pros:

Staff was friendly and helpful. We were having to wait a long time while they cleaned a recent return that was supposed to be ours so they just gave us a larger SUV that was already cleaned and ready to go at no additional cost.

8.0 Excellent

May 2021

KAYAK

Pros:

5 of the 6 previous categories should be excellent instead of good. the excellent button didn't work as a choice

Cons:

the only drawback was the inside windshield was pretty bad. Not washed very well.

4.0 Okay

May 2021

KAYAK

Pros:

Nice vehicle

Cons:

Check in process and price

8.0 Excellent

May 2021

KAYAK

Pros:

Very easy pick up and return.

Cons:

The key fob to our Jeep ran out of batteries on the 2nd day. As a result, had to get the car towed and exchange the car. While that process was fairly smooth, it effectively blew the entire morning. At the counter, the agent told me that the Jeep's key batteries commonly run out after 4 months. He also told us the trick on how to get the Jeep started again. Had we known, it would have saved the hassle of the tow.

6.0 Good

Apr 2021

KAYAK

Cons:

Rental car prices are through the roof right now. Takes a big bite out of your fun budget

1 out of 11

Avis

6.6

Cleanliness

6.9

Comfort

6.6

Pick-up/Drop-off

6.6

Value for money

6.9

One location in Kailua-Kona

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Locations in Kailua-Kona

73-361 Kupipi Street Suite One

+1 808 327 3000

Monday05:00 - 23:00
Tuesday05:00 - 23:00
Wednesday05:00 - 23:00
Thursday05:00 - 23:00
Friday05:00 - 23:00
Saturday05:00 - 23:00
Sunday05:00 - 23:00
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Reviews

10.0 Excellent

May 2019

KAYAK

Pros:

Fast car checkout and genuinely friendly staff

10.0 Excellent

Apr 2019

KAYAK

Pros:

Easy to pick up and return

Cons:

All was good

4.8 Okay

Oct 2018

KAYAK

Pros:

Easy and efficient drop off

Cons:

I paid for insurance when booking through KAYAK and was then told there was no insurance on the car. This was an unpleasant surprise after a flight. Travelling with a baby (after a flight) I didn’t have the luxury of time to go through emails and booking details to find out where the confusion (or dishonesty) was. Turned out I bought separate insurance not linked to Avis and the car through KAYAK. So I ended up paying twice and the overall deal was a lot more expensive than it should have been. The Avis attendant also wouldn’t stop chatting unnecessarily so I couldn’t concentrate on the business of getting the car asap and my family to our accommodation. The car was OK but not clean enough but I guess acceptable for a rental.

2.8 Mediocre

Oct 2018

KAYAK

Cons:

Rates when booked does not match rates when picked up

5.6 Okay

Aug 2018

KAYAK

Pros:

The agent was pleasant and we were assigned the correct car. Cost was what we expected.

Cons:

The agent expected us to do our own car walkaround and record the results on a form attached to the key. There were several marks on the car - we took photos of the car in the rental parking lot to be safe. Be sure you do a walkaround before leaving with the car.

2.0 Mediocre

Apr 2018

KAYAK

Cons:

April 2018: The absolute WORST rental car experience I have experienced. Worst of any retail/service experience, for that matter. Over 1 hour in line to get to the counter, only to be given my paperwork and then told to wait outside for another 45 minutes for the car! Management has created a culture of not caring about the customer, and it shows. Staff are surly, slow and uncaring. Exception: Phillip who took pity and went to get our car despite it not being his job. Do not subsidize this failed business and it’s incompetent management.

1 out of 6

Sunnycars

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

2 locations in Kailua-Kona

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Locations in Kailua-Kona

73-107 A´ulepe Street

Opening times not available

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Ke-Ahole Apt -

Opening times not available

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No reviews available

Easirent

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Kailua-Kona

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Locations in Kailua-Kona

Kona International Airport

Opening times not available

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1659 travelers who rented a car in Kailua-Kona gave the car agency they used an average rating of 6.8

Car rental locations in or near Kailua-Kona

Good to know

Most popular car type

Intermediate

When to book a rental car in Kailua-Kona

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Kailua-Kona

  • Renting a car certainly adds another dimension to any trip to Hawaii. With a car you can get around the island cheaply and quickly. This is particularly so for visitors to Kailua Kona, as from the town you can go by car to both Rainbow Falls State Park and Hawaii Volcanoes National Park. You could also take the chance to drive up the summit of Mauna Kea.
  • Is picking up the hire car step one of your trip to Hawaii? Well, if your flight lands at Kona International Airport, you will find all hire car facilities are actually located off-site, and you will need to take a shuttle to them. However, this will not be a big problem, thanks to the continuous shuttle pick up and drop off; no matter when your plane lands, the wait shouldn’t be more than a minute or two.
  • If you are looking to drive down Saddle Road on the Big Island, one thing to keep in mind is that, at times, the radio options can become quite limited and even occasionally non-existent. Thus, it is highly advised to bring a few CDs or other means of music just to keep yourself and your passengers as you loop around the island.
  • While Kailua-Kona may not have full-on rush hour, the town does occasionally experience varying degrees of traffic and congestion. In particular, Highway 11 and Henry Street can become backed up and bogged down during peak hours from 8:00 a.m. to 9:00 a.m. and from 5:00 p.m. to 6:00 p.m.
  • Book your rental car in Kailua-Kona at least 1 day before your trip in order to get a below-average price
  • Intermediate rental cars in Kailua-Kona are around 4% cheaper than other car types, on average

FAQs about renting a car in Kailua-Kona