Guest reviews
Overall rating
8.8
Excellent
Based on 291 reviews
Cleanliness
8.7
Comfort
8.9
Pick-up/Drop-off
8.9
Value for money
8.6
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Pros
""Easy drop off, friendly service.""
(in 1963 reviews)
"Staff friendly & very helpful."
(in 2020 reviews)
"reliable flexible good customer service."
(in 556 reviews)
Cons
"I didn’t even get the car."
(in 2541 reviews)
"You don't accept debit cards"
(in 2455 reviews)
Recent reviews
Traveler rating
82
24
12
4
6
Find reviews that mention:
customer service
car was clean
great car
pick up and drop
friendly staff
quick and easy
great price
great service
great experience
picked up the car
car available
return the car
great value
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4.4
Pros: the car was easy to drive
Cons: Horrible experience at pick-up. Had to wait for over an hour to get a car, sitting on the pavement. Alamo did not have the cars to cover the reservations. Manager gave me, and others, a free tank of gas (by telling us to return the cars without filling up the gas tank) as an apology for the mess at pick-up. That was considerate, but, when i dropped the car off i was given no receipt from Alamo. When i checked my credit card statement, I saw that Alamo had charged me nearly $70 more than the rental agreement. Clearly, that was for filling up the gas tank that I was told to return empty as a courtesy. I sent Alamo an email two days ago about this. NO response so far.
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4.4
Cons: One hour to get the car, and not what I wanted
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8.0
Cons: It was very professional will use again
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10.0
Pros: Nice car, hassle free. Wait was short. Good price. Not too much upselling
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10.0
Pros: Staff helpful and friendly. Pick-up and drop off easy in these difficult times.
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10.0
Pros: Price was AWESOME, service was GREAT and the van was clean.
Cons: My fellow travelers.
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10.0
Pros: easy to pick up car and kiosk worked fast
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7.6
Pros: Staff were helpful...
Cons: Waited a bit for shuttle upon arrival, one of the other shuttles ended up bringing us. Long line when picking up the car... made me try the kiosk, which worked well. Our Jeep had a short in the radio so we could not play music from my iPhone.
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8.8
Pros: Easy pick-up and drop off.
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10.0
Pros: All the staff was friendly
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6.8
Pros: Staff was very friendly, pick up and drop off was easy.
Cons: The truck smelled bad, like it had driven through something stinky or had run over something and the smell was stuck to the bottom of the vehicle. We were camping, and every time we would turn off the vehicle, the heat from the engine would amplify the smell and it would fill up our campsite.
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8.4
Pros: No line when we first got there so it was quick and easy to pick up our car.
Cons: The car itself was a bit dirty and had radio buttons and an antenna that didn’t work. It was also a really bumpy ride for a Jeep Wrangler.
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Where can I find Alamo car rentals in Kailua-Kona?
Top tips for renting a car from Alamo in Kailua-Kona
- Standard rental cars from Alamo in Kailua-Kona are around 46% cheaper than other car types, on average
FAQs about renting a car from Alamo in Kailua-Kona
What is the most popular rental car from Alamo in Kailua-Kona?
How many car rental locations does Alamo have in Kailua-Kona?
Does Alamo have a car rental location at the airport: Kona Intl airport (KOA)?
Does Alamo offer shuttle or airport pick-up services from Kona Intl airport (KOA)?
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