10.0
Great!Reviewed 2023 Jul 16
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8.0
In Kona, all the rental car companies need to do a better job at cleaning the car windows. The car we had, the windows were so dirty that you could hardly see the back window. At some point, that becomes a safety issue especially on an island where the street lights are dimmed.Reviewed 2023 Apr 04
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4.0
While I was very happy to be able to rent a 4x4 it was not well maintained, steering was loose, windshield wiper fluid empty and visor broken.Reviewed 2023 Mar 27
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4.0
Old car, not cleanReviewed 2023 Mar 26
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8.0
Window and mirrors very dirty and hard to see through. Side mirrors wouldn’t come clean, tried wiping them down. Can’t fit much luggage in trunk if roof down. Had to keep roof up until we could drop off our luggage. Engine and transmission seemed bagged, not much power and sounded like it had an exhaust issue. Automatic gear changing seemed to hang up and stay at high RPMs periodically. Fun to drive, glad to have a convertible, next time hopefully will get a mustang instead.Reviewed 2023 Mar 24
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2.0
Don’t use Budget. It’s not worth the money you save. We landed in Kona Hawaii at 5:00 pm, in plenty of time to enjoy the evening. But we had to wait two hours at the rental office for our car, which killed the entire evening. The car was also an old dinged up clunker with USB ports that didn’t function and very dim headlights. The AC was also anemic. Terrible rental car experience. Next time I’m paying a few more bucks for a better rental car agency.Reviewed 2023 Mar 19
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10.0
At first it seemed it was going to be a long wait at counter , but KOA Budget was well staffed with experienced employees; which moved the line. We received our Jeep and headed out. Shortly after leaving we noticed the AC not working as it should and returned the vehicle. Again service was quick and easy to change vehicles. Thank youReviewed 2023 Mar 14
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2.0
Very long wait time.Reviewed 2023 Mar 12
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6.0
Vehicle was okay, but had the highest mileage of any car I’ve rented in my life (60,000)! Pickup at Kona takes about a half hour. That’s no fun after a long flight. Drop off was okay.Reviewed 2023 Feb 17
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10.0
Camaro pretty but uncomfortableReviewed 2023 Jan 29
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6.0
Some of the staff in Kona were not very interested in helping customers. We waited about 30 minutes in line when there was only one party ahead of us.Reviewed 2023 Jan 22
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10.0
Everything was great from start to finish!Reviewed 2022 Dec 24
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