Philadelphia hotels in Center City

Cons: There was hair in the shower.

Cons: It was all good

Cons: Staff not knowledgeable about local area. Parking fee exorbitant( the most I ever paid for parking, anywhere, anytime).

Cons: Pool wasn't heated.

Cons: bed was WAY too soft

Cons: Key card system for elevator and room access were not functioning correctly and posed issues for must guests.

Cons: Panhandlers outside the front while we waited for our car. They sat by the door and were smoking. Made it a little uncomfortable. mostly to breathe because of the smell of the cigarettes.

Cons: My room was not ready till 5pm.

Cons: The separation doors between rooms need to be more insulated. I could hear and smell neighbors activities. Couldn’t sleep entire night till 4 am. Bring earplugs if you’re staying in this hotel, it’s right in the center of it all, constants activities around at night at city hall.

Cons: N/a

Cons: The phone operators for reservations were very rude. I spoke to several ones during the week before my stay. Only the last one I spoke to was helpful. I ended up double booking because I was told by a staff member earlier in the week that they couldn't find me on record of having booked a room so I ended up booking another. When it came close to check in, I was told that I indeed had booked the initial room. The last lady I spoke was very understanding and cancelled that initial room since I booked the second one through a third party.

Cons: No microwave

Cons: It would be nice to have some kind if discounted parking. Also, we had dinner in the hotel's restaurant and would only give it 1-2 star. Would not eat there again.

Cons: Double lock on door didn't recede so you had to jerk handle to be sure door closed.

Cons: Male dorm smelled strongly of mildew

Cons: I think they should have better pictures of the corner suite on there website, because there suite was better then the pictures shown.

Cons: We should have booked an extra night

Cons: I left an expensive piece of technology in the room and when I returned a couple hours later, the staff said they didn't find it.

Cons: Only half of a shower door with no curtain so the shower head sprayed water all over the floor. Alice in Wonderland theme was a little much.

Cons: Nothing

Cons: • Room was dusty. • Bathroom shower had no door, and so the floor and bathroom door always got wet. • First room was large but was for a disabled person. WHen we changed the room, we were given a comparatively very small room. When we asked if we could get a larger room, we were told that there were none except the rooms for disabled persons.

Cons: Nearly ruin my shirt with a rusty iron.

Cons: No bathtub in room - despite beautiful picture. This is the 3rd or 4th Kimpton Hotel I've stayed in but the least intimate. Hotel was a little busy and staff could be a bit warmer and more helpful.

Cons: A bit pricey.

Cons: These days every hotel should have free wifi, $12.99 a day is not acceptable when you can go to a budget hotel and get it for free

Cons: TV didn't work well.

Cons: The bed was not as comfortable. We usually have a king size bed but opted to 2 queen size and I would prob not do that again.

Cons: The views are hit or miss, but such is an unavoidable trade off in almost all urban hotel and bright, colorful, playfully ornate decor go a long way to offset this.

Cons: Staff friendly and helpful. Great location for walking

Cons: I receive a monthly check from the VA for a service connected disability -- my ONE night stay cost more than that entire check! And for what? I received no continental breakfast; parking is $50 a NIGHT; and my room with a king-sized bed was tiny. No idea if internet was included, as I was not given a password. I wanted to sit in my room and prepare for a speech I had to give, but, my absurdly expensive room did not come with a chair besides an ergonomically nightmarish desk chair. I had a ton of clothes because I was there for a three day wedding, so my hands were full. I received no bell-service, carried all my stuff to my room, and the keys didn't work; so I had to lug everything back to the front desk. Had to iron shirts for the wedding, the ironing board looked like it was bought from a yard sale. For the cost of this room, I expect quality amenities. Also, the bouncer for the rooftop bar, who looked a like a teenager, watched one of the wedding guests get assaulted, laughed, and did nothing. Honestly, we should've called the police. Posh and ostentatious, with little reward. Go somewhere else.

Cons: Smaller elevators but it was doable...we just have 2 kids and a huge stroller ;)

Cons: Bed was not very comfortable (for me, the BF loved it), the outlets stopped working in the bathroom in the middle of my blow out & could not be fixed, the internet did not work the day we checked in. Also...there is not much follow-through from the staff; we had requested a later check-out that they never acknowledged until we were physically there and brought it up ourselves again during check-in. We asked for a room away from the elevator bank, but were put in one directly next to it. Tried to order room service & the person on the phone said they would have to call back to 'confirm the order' but never called back..the food appeared 20 minutes later, cold. Negatives aren't the end of the world, but there are definitely some things we weren't thrilled with. But the staff, including the valet, were lovely & very friendly.

Cons: Our first room was noisy the shower didn't get hot and the valet was an hour wait to get your car

Cons: N/A

Cons: High price but worth it.

Cons: Daily parking was over $40/night

Cons: Valet parking short staffed, chaotic, disorganized, long waits, long car line when we arrived. Decor and ambience not my taste. Lobby is not inviting or calm. Room was hot but with a terrible cold draft near window.

Cons: Room are not very sound proof.

Cons: Rooms not quietly. Could hear all traffic from the street and noise from other rooms and I was on the 9th floor. Would like to see Sonesta to replace those thin windows with something better.

Cons: The elevator was way to slow. We waited 10 minutes for the elevator at 5 in the morning and almost missed our Uber reservation.

Cons: Lots of construction. Our recently renovated room was dingy in the bathroom already. Elevators taped up and walls exposed in the public areas (like hallways).

Cons: The Art Bar left a lot to be desired. Poor food and service.

Cons: The pool was not very clean (passable) and people had to ask several times for towels. The pool area can be a great place - just add some plants, get rid of ugly fence, put a bar there....

Cons: It was very noisy. Kids screaming and running down the hall all day/night. Not the hotels fault, but did put a damper on the trip. Also, the room service food was awful. Poor quality and flavor.

Cons: Check in process.

Cons: I have no complaints. This place was awesome.

Cons: Two things. Our room was between two college kid rooms with multiple tennants. They were polite but busy Other was we went to happy hour and the price was not honored

Cons: Room is describe with "city view", only view is an office building across our room. No full service restaurant in the hotel but walking distance to everything.

Cons: Beds were very firm- uncomfortable, but maybe suitable for others. Rooms are small. You can hear all noise- doors shutting in hall, elevators, guest conversations. Online photos made it look much more luxurious than it actually is.

Cons: smelled bad, like smoke.

Cons: Expensive, not as many amenities as other hotels up the street

Cons: No rooms available at 3:00 check in. The desk clerk said he would call when a room is ready but he never called. The maid was the nicest hotel employee. The staff said they have self parking but that is not true, it is just side door valet parking.

Cons: This stay (our 4th, but first since it's no longer a radisson) we encountered a MAJOR problem at 4am, and with two young children to be displayed in the middle of the night without our belongings was awful. The night staff and cleaning staff were great but the manager on duty was unbelievably awful, as if we inconvenienced her when her shift started at 8 -- 4 hours after we started dealing with the issue. Instead of commiserating with awful circumstances and asking how we could be helped to be comforble, she mostly left us to or own devices to figure out clothing, food, and basics for two little children who'd been up all night, and had to be pressured to provide basic information about a plan for us to be able to leave. Unreal.

Cons: Better communication between the doorman and bell staff. Fd and valets were very pleasant. Seems the hotel missed the basics of check in and had ample time for the Fd to pass on guest last name from team member to team member. Missed making a good stay to a great stay, it just felt like everyone was just going through the motions. I cannot remember anyone's name as they did not use their name or ours. Doorman older white haired was very rushed and had several people calling on him. He seems like a seasoned veteran, but why is he assigned/called from the FD to come from the front drive, pull stored luggage out inside, then we had to request a bellman who showed up a few minutes later to add the luggage to a bell cart and then take me upstairs doesn't make much sense operationally. No eye contact or name recognition he some how dropped off my bags without even stopping (doorman). At the time (slow time) several front desk employees could have done this task, passed on any tip, put the luggage on the cart and let us know the bellman would be right up so we could relax. Bellman was very nice when we arrived, he had nothing to keep the door open so I held the door, could have been a good time to go over the room options or thermostat as it was very cold in the room and outside.

Cons: Safety: We checked in with several couples. One couple opened the door to their room after checking in and heard the TV on and saw someone's work boots on the floor by the bathroom. The hotel clerk had given them the keys to someone else's occupied room! The next morning, someone opened the door to my husband's and my room while I was sleeping. I called out my husband's name and the person closed the door. My husband ran out of the bathroom and checked the hall, but no one was there. Thank goodness we had closed the extra security slider so they could only open the door about an inch. Otherwise, who knows what would have happened. After that, we were anxious the whole morning until checkout. Thank goodness our stay was only one night.

Cons: I did not like how my room seemed like no one even checked it. The light switches coming into the room were not connected to anything, the smoke detector was dangling from its wires. The outlet next to the bed wasn't even connected to the wall so when I went to pull out my charger I pulled out the outlet as well. The heater in the bathroom also looked old, and stained. And the bed sheets had rips in them. The the amount of money that I spent on that one person room, I would have expected that it would have been a little better looked after.

Cons: The wait time at the desk, the cigar smell in the lobby.

Cons: A little dated and the front desk is a little all over place

Cons: Room did not get cleaned one day.

Cons: They didn't have my reservation and they charged me $281 in addition to the $206 I paid to getaroom. I explained that and showed my reservation to the desk clerks when I arrived and when I left and the t have still not removed the extra charge.

Cons: Didnt like the square shallow sink in the bathroom. Looks great but not functional or user friendly at all

Cons: We had 15 rooms for my daughters wedding. Our room at check in had a dirty coffee cup and used toothbrush at the sink. We had the room re cleaned but imagine how I felt as mother of the bride when 3 others were talking about their dirty room at the rehearsal dinner! The worst room was a aunt who's bed was made with dirty sheets, tv on, trash on floor and dirty bath. Gross

Cons: Like most urban hotels, the walls were thin. I was able to hear the music being played in the rooms next to mine. Thankfully, this was early in the evening.

Cons: Racist white staff.

Cons: We arrived at 7 pm and rooms was not cleaned and ready. Had to wait to get a room for 20 min.

Cons: There were some crumbs in my room floor. But other than that he room was great.

Cons: Nothing

Cons: Well first things first, the room smelled overwhelmingly like cigars, and i know because i smoke them. Second, they never advised me that parking was not included with the room. Had they let me know i would have parked it on the street because it was only going to be parked for about 8hrs(got there at 2am and left at 10am). Instead they charged me 80$ for two nights of parking(again i was there for only 8 hours) and then to add insult to injury they damaged my car which i didnt realize until after i left because i was in a hurry to make a meeting. I have called them 6 times and left them 3 separate messages to return my phone call to no avail. I have never been to a hotel that looked so great but preformed so poorly on all accounts. I would have rather stayed at a holiday in express.