Car rental at Portland Airport

Car rental at Portland Airport

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Portland, ME, United States - Portland
24 May — 31 May
Same drop-off
Portland, ME, United States - Portland
Tue 24.05
Noon
Tue 31.05
Noon
Driver's age:

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Portland Airport car rental reviews and directory

Rated #1
Enterprise
Best rated
9 Excellent (117 reviews)
1 location in Portland Airport
Enterprise
Locations in Portland Airport
  • 9.3
  • 9.2
  • 8.9
  • 9.1
  • 8.7
Recent reviews
10.0 Excellent2022 May 13
Fantastic hybrid minivan. Easy pickup. Friendly staff.
10.0 Excellent2022 Jan 15
Once you drive onto the airport property, the signage for rental car PICKUP could be improved.
10.0 Excellent2021 Nov 03
Amazing service and prices
1.9 Horrible2021 Oct 06
High cost of days beyond weekly rate not ok
1.9 Horrible2021 Sep 30
Watch out for add-ons! I specifically told the clerk that I'd return the call filled with gas but he charged me for a fill on delivery instead. They didn't let me know that the return address had changed during Covid and their phone system is the worst I've experienced.
10.0 Excellent2021 Aug 28
Got a great upgrade! Great car quick service in and out. Overall a5 star rental.
2.0 Mediocre2020 Dec 20
POOR customer service and response time to callsWe had a problem because my husband was exposed and contracted Corvid the whole experience was handled as poorly as posible and lewft us with a huge bill when we informed them immediately. We won't be using Enterprise ever again
10.0 Excellent2020 Oct 28
Very nice, professional and friendly!Honestly, nothing it was geat!
4.8 Okay2020 Oct 20
I got the last car available and the interior had a strong smell of gas for the entire duration of the trip. I had to drive with the windows rolled down and no one from Enterprise answered the phone while trying to connect with them and ask if I could exchange the car during the trip from Portland to Bar Harbor.A real person answering the phone and/or calling me back.
5.6 Okay2020 Oct 15
The staff I saw were nice. THere was no one there when I left with the car, and there was a problem. There was something wrong with the driver's side door, and there was no one to talk with about it. I just left because it was late and I was tired.For $100 per day, give me a car that is perfect. That was way too expensive for a car with a door that sounded like it would break off every time I opened it.
Rated #2
Alamo
9 Excellent (164 reviews)
1 location in Portland Airport
Alamo
Locations in Portland Airport
  • 9
  • 9.1
  • 9
  • 9
  • 8.6
Recent reviews
10.0 Excellent2021 Oct 09
The cost was cheaper than the big guys but still 3x what I would expect to pay. The check in process was very slow.
7.9 Good2021 Sep 30
Everything about Alamo and the rental car was great, except for one thing. We picked up the car very late, 11:15 pm, due to a flight delay. There was only one agent at the desk, and in working with him to check out the car, I asked if the car has a toll road transponder (having done my homework and knowing that many of the freeways back east are tolled). He said yes, that it did. However, he did not mention how to use the transponder, and provided no additional information on the transponder. Having never driven a rental car on the east coast before, I was unaware that the transponder had to be "opened" in order to be read by the cameras. It wasn't until we hit a toll road with a gate that that gatekeeper informed us that we needed to swing the transponder open for it to work. Unfortunately this was about two weeks into our trip, when we had driven through at least a dozen toll booths in the "EZ Pass" lanes, thinking we were good to go because "we had a transponder"! I come from Washington State, where our HOV transponders are always "on", and the only thing we have to change it to indicate if we are YES to HOV or NO to HOV. We don't have to "open" anything for the transponder to be read. So please make sure that your rental agents always tell people about having to "open" the transponders.
1.9 Horrible2021 Sep 29
Car was poorly cleaned. Agent was missinv from booth and two other rental car agents went to find ours. Then he started pushing upcharges. When I inspected the car snd found dents and paint chips he was again nowhere to br found to report them. I have used Enterprise for years but this was not a good experience. We did get nice and efficient service at thr drop off in Providence.
5.9 Okay2021 Sep 27
A Toyota Corolla is too small for a 6 ft. tall man.
10.0 Excellent2021 Sep 26
I preregistered so picking up the car was a breeze. Car was clean and ready to go. Be prepared as inventory is low and rates are spendy.
7.9 Good2021 Sep 16
Vehicle was pretty new, clean and with a full tank of gas - it handles well. Sounds basic, but I have had issues with these factors at Alamo and elsewhere. Initial rental transaction at Portland ME took a while, and I would have appreciated an earlier alert that I should wait in a different line. Return at Bangor rental counter was fine (though I had assumed they'd have someone with handheld devices in the parking lot. As the car was great, my experience was very positive.
10.0 Excellent2021 Sep 01
My daughter reserved this car for us several weeks in advance, fearing the rental shortage caused by COVID. The car was advertised as a Maserati and was available for a month for about $1,700. She jumped on that smoking deal. Neither of us fully expected to get a Maserati when we arrived at the Alamo counter and we were not surprised. We did get, however, a very nice Nissan which worked beautifully for our month and we were very pleased with the car. We loved Paul, the service guy who checked us in, and we dropped off the car so early in the day that no one was there. It was a totally great experience and we joked for a month about driving our "Maserati" around mid-coast Maine.
10.0 Excellent2021 Aug 10
Ouch, expensive!
5.9 Okay2021 Jul 10
That we had a car was great. There were many travelers who we know didn’t get cars at all. It was a pretty basic car though. Not all the safety features we would expect from a car in 2021. No front collision warning. No proximity warning for parking either in back or front. And no sensors keeping the correct distance behind other cars when using cruise control.
2.0 Mediocre2021 Mar 15
Nothing. I canceled my reservation at the kiosk.I was given 3 cars to try. The first car wouldn’t turn on and was filthy. The second car had brakes that sounded terrible. The third was filthy. The clerk was rude and short with me. She said those 3 terrible cars were my only options. Yes, including a car that wouldn’t start. I canceled my reservation and went with enterprise.
Rated #3
Budget
8.2 Excellent (170 reviews)
1 location in Portland Airport
Budget
Locations in Portland Airport
  • 8.2
  • 8.3
  • 8.1
  • 8.3
  • 7.9
Recent reviews
2.0 Mediocre2022 Jan 02
The pick up in Portland was smooth and easy. However, when I go to Brooklyn I went to return my car (earlier than it was due), the office was closed and there was no one there to receive the car. After calling customer service (who suggested we all drive to the airport to return the cars instead!) along with 5-6 other customers and trying to find an after hours drop box, I had to just lock the car and leave it there only to return in the morning to actually get it checked in and returned. Hugely inconvenient and frustrating. Definitely won’t be renting from budget again.
4.0 Okay2021 Dec 30
Flat tire, wrong drop off had to go out of my way to close the contract. Not ideal
10.0 Excellent2021 Dec 19
Friendly, efficient staff. No wait.
10.0 Excellent2021 Dec 05
Agent was very friendly. No hassle with vehicle pick up. I was able to upgrade my vehicle with additional fee which was great. Drop off went smoothly. Will rent with budget again!
10.0 Excellent2021 Nov 17
price right, got free upgrade, love the car, hazzle free
8.0 Excellent2021 Nov 01
The cost of rental is getting too high
8.0 Excellent2021 Oct 20
Car pulled to the left needed realignment of front end and advised personnel at drop off location. Great Gas mileage!
5.9 Okay2021 Sep 28
The initial rental expense looked attractive, by the time everything was settled it was much too expensive. The car received was basic and not what was suggested as a possible vehicle.
7.9 Good2021 Sep 21
Service was excellent, car was great very comfy for the long hours spent in it. The maintenance needed light was on from the start of the vehicle and It smelled horribly like pot.
1.9 Horrible2021 Sep 14
Would not honor my reservation.
Rated #4
Dollar
8 Excellent (140 reviews)
1 location in Portland Airport
Dollar
Locations in Portland Airport
  • 8.1
  • 8
  • 8
  • 8.1
  • 7.9
Recent reviews
10.0 Excellent2022 Jan 24
Convinient
2.0 Mediocre2021 Oct 31
The car had a lot of dents and scratches. The drop was absolutely horrible. there was no one there and they didn't tell you where to drop the car off. causing me to walk to the terminal and almost miss my flight. probably won't rent from them again.
5.9 Okay2021 Aug 02
2 hour wait on line to pick up car in Portland
3.9 Mediocre2021 Jul 27
A Versatile is not a full size car. Thank You
7.9 Good2021 Jul 16
Sirius radio was good The seatbelt took so long to get on and off it was it was a joke The car had no power but the mileage was good
10.0 Excellent2021 Apr 05
The staff was very nice when we went to pick up our car. The car itself was very clean on the inside and out. It was so easy to pick it up and drop it off at the airport.Nothing- great service through dollar rental!
10.0 Excellent2021 Jan 07
Nothing, staff in Portland was friendly and responsive when we discovered a problem. I didn't drop off the car, but I'm guessing it went well.
2.0 Mediocre2020 Dec 28
Literally no aspect of this was positiveI was told I could cancel, because I couldn’t use my outgoing trip due to a snowstorm. I was not allowed to cancel this trip so I paid around $150 for nothing
10.0 Excellent2020 Aug 27
the guy in Portland was fantastic - very informative and helpful
6.0 Good2020 Jun 01
The staff at Boston Logan were excellent.The car smelled like stale cigarette smoke and cleaning supplies.
Rated #5
Avis
8.3 Excellent (46 reviews)
1 location in Portland Airport
Avis
Locations in Portland Airport
  • 8
  • 8.5
  • 8.2
  • 8.1
  • 7.8
Recent reviews
10.0 Excellent2021 Nov 12
Service was excellent. Car was mislabeled and had to go in to clarify the black Escape I was supposed to get turned out to be a white Explorer. Service representative was great. Very professional and personable. Service man in the garage was great was helpful too when trying to figure the car variances. Car had Fla plates and was scratched on the rear bumper. Had remnants of dog hair, anf food especially behind the drivers seat. I had the seat all the way forward so it was very visible in the back seat. Steering wheel was sticky. Car ran great though.
10.0 Excellent2021 Oct 26
The staff person who handled the rental in Portland was truly friendly and efficient and made the whole process a delight, really. And the free upgrade was also profoundly appreciated. I wish I could have said so in person.
10.0 Excellent2021 Oct 24
We were told, and I even called the day before to double check what the procedure for dropping the car off after hours and was told " just drop the key in the box at the counter and we will take care of everything". We after we rented another car in another city we found out we had to fill out this form and put that around the key and then drop it in the box. When we got the bill for the first car they added $129 fuel cost to our bill. At the time we dropped off the car we didn't know about the form to fill out so we were changed for an entire tank of gas(it was full). After a phone call and some 15 minutes on the phone it was resolved but this all could have been avoided if the rep on the phone gave us the correct procedure for dropping off the car.
10.0 Excellent2021 Oct 18
I will use the Kayak site again since it locked me in to a sure deal!
10.0 Excellent2021 Oct 07
Avis rental pick up and drop off is at the terminal with a very easy process. The staff is courteous, friendly and very professional. The Avis desk serves both Avis and Budget. My car was clean and easy to get in and out. I recommend Avis car rental at Portland Jetport in Maine. Thanks
10.0 Excellent2021 Sep 29
Nice car! Friendly, knowledgeable staff. Good price ( I reserved early) and easy drop-off
10.0 Excellent2021 Aug 07
Pricing is outragous. I didn't see a 'shortage' that should have resulted in the spike. The car also smelled like pot. But the process of retrieving and dropping off was very easy and the staff was courteous.
7.9 Good2021 Jul 27
The vehicle wasn’t cleaned. You could tell it was quickly vacuumed but wasn’t washed on the inside or outside at all. Therefore there wasn’t any way they even wiped it down for COVID cleaning!! The check-in agent was friendly and professional and fast and the drop-off process was quick as well.
10.0 Excellent2021 Jul 20
We waited over 10 mins before being asked if we were in line for budget or avis. The agent was very kind and informative. Unfortunately there was an old PPE facemask that someone left in the visor. It fell into my wife’s lap while we were driving. Not sure how this happens in the middle of a pandemic. It was disgusting.
1.9 Horrible2021 Jul 14
Avis in Portland Maine was way too expensive, understaffed -leading to a 2-hr wait at check-in and then did not have the vehicle type I had reserved. I cancelled and went with another agency at the same location.
Rated #6
Hertz
8 Excellent (91 reviews)
1 location in Portland Airport
Hertz
Locations in Portland Airport
  • 8.3
  • 8.3
  • 7.9
  • 8
  • 7.7
Recent reviews
10.0 Excellent2022 Apr 20
Had a good edge that had electrical problems (no defrost on a rainy day and windows didn’t go down). The customer service staff handled it perfectly. Thank you!!
3.9 Mediocre2021 Sep 27
Super long wait to pick-up car.
5.9 Okay2021 Sep 10
Car smelled like cigarettes, some trash left in car upon pickup.
10.0 Excellent2021 Sep 06
Everything went well in Portland. The car had pretty high mileage, but it worked okay. Also, not the fault of the Portland staff.
1.9 Horrible2021 Sep 03
Unable to contact local rental office with question on hours of operation and flight delay. 888 Telephone operator would not connect me and gave wrong information; it’s ridiculously hard to reach a live person, ever, when dealing with hertz. Agent at pick up provided mediocre service. Impossible to pick up or drop off car without speaking to agent. Overall a frustrating process.
10.0 Excellent2021 Aug 22
First car broke down - dead battery - first time in 30 years a rental car died - but hertz responded quickly and the swap to a new car was relatively seamless. Had we been in remote territory or no cell service this would be a rougher review.
1.9 Horrible2021 Aug 09
BEWARE! The associate who helped me behind the counter provided false information on total cost both for the rental and pre-paying on gas. My bill went from $50 to $222 to drive a car 100 miles and use less than a quarter of a tank of gas. On top of this, when I called customer support, they would not budge because I signed a contract. Will not be using Hertz again.
10.0 Excellent2021 Aug 03
nice folks…. cool car.
10.0 Excellent2021 Jul 25
Well they left someone’s before that rented the vehicle trash in it.Otherwise just fine.
1.9 Horrible2021 Jul 12
The company was so understaffed - one person, with at least 25 people waiting in line, and taking over 15-20 minutes per customer. As a result, I was forced to use another company and did not use my reservation - it would have been well past my reservation time before I received my car. Poor, poor, poor.
Rated #7
National
8.7 Excellent (15 reviews)
1 location in Portland Airport
National
Locations in Portland Airport
  • 9
  • 8.8
  • 8.5
  • 8.9
  • 8.4
Recent reviews
2.0 Mediocre2020 Mar 16
Staff was greatThe vehicle smelled like smoke.
6.8 Good2019 Jul 17
Drop off easy. Staff super helpful.Rental was a Jeep Grand Cherokee. We traveled in Maine over unfamiliar roads GPS often wrong, particularly in Portland Jetport. Often made last minutes changes in turn directions causing us to miss numerous turns and causing way too much backtracking.
10.0 Excellent2018 Mar 19
EverythingNo complaints
10.0 Excellent2016 Sep 14
Van with price as promisedEverything fine
10.0 Excellent2016 Jun 06
Friendly and Professional
Easirent
1 location in Portland Airport
Easirent
Locations in Portland Airport
Recent reviews
Sunnycars
1 location in Portland Airport
Sunnycars
Locations in Portland Airport
Recent reviews
743 travelers who rented a car in Portland Airport gave the car agency they used an average rating of 8.5

Car rental locations at Portland Airport

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