San Francisco hotels in SoMa

Cons: Nothing

Cons: Restaurant menu looked fab for adults but not for kids for breakfast. Otherwise nothing negative

Cons: They only had 2 treadmills

Cons: Reservation 11 months ago and fully paid for room. They cancelled two days before saying they were overbooked But still had rooms for sale at much higher price Don't trust this hotel. Second time they cancelled but won't happen again

Cons: I'd rather see a coffe maker in the room than the espresso machine

Cons: I asked for a quite room on the inside. I was assigned a very loud room which did not have dual pane windows and was woken at about 5am to what sounded like loud trash trucks. My sheets were not changed from a previous guests' stay. I found long strands of hairs under the covers as well as short pubic hair through out the bed sheets. Since it was already 4 am, I was too tired to deal with it, so I slept on top of the covers with a thin blanket from the closet. I was pretty disgusted. I was in a rush the next morning to get to Moscone Center, but did inform the front desk. They sent housekeeping to change the sheets and left me a note w/ water and a chocolate bar. I also realized that I was missing a bathroom vanity rug on my first night. The hotel room is very small with hardwood floors through out and an old rug around the bed. On the last day of my 2 night stay I had a pretty bad incident in the bathroom with a shattered glass pendant light shade. The bathroom ceiling drops down and I could touch the ceiling by simply raising my arms (I'm 6ft tall). The designer decide to hang a ceiling pendant light despite the low ceiling with a glass shade. While drying myself after a shower, when I raised my arms, my hands hit the glass shade leaving me showered with shattered glass! This is quite dangerous and I'm lucky I didn't get cut badly, only a nick on my right knuckle. I don't think management handled the situation very well. I generally just found issues with the cleanliness of the hotel; dust around the night stands and the closest, unchanged sheets, noisy rooms. I would not recommend this hotel unless they get their act together.

Cons: Everything

Cons: N/A

Cons: - Couch bed wasn't terribly comfortable, but when has there ever been a comfortable couch bed... I was fine trading that for the larger room. I was told that the king bed was great!

Cons: Free parking should be available

Cons: In room coffee inoperable

Cons: Room was a bit warm. Couldn’t get the temperature regulated.

Cons: I arrived and was sent to the hyatt as they didn’t have a room for me

Cons: clogged drain construction in lobby $50 per night parking fee

Cons: Windows face directly into office building just 10ft away. People in the office can see directly into your room

Cons: No negative comments really.

Cons: They charged an additional charge and $60 per night per vehicle to park... would have been nice to know in advance

Cons: Though the bed was very comfortable, it was a bit squeaky. Also, being on Market street means that there is a bit of noise but it's not excessive.

Cons: ...but that translates to a little over $300 a night, which isn't really worth it. Avoid it during the conventions in town.

Cons: The woman working in the evening checking in guests needs more training. Either that or maybe she was having a bad night.

Cons: Mixed message on parking After speaking with associates on two separate occasions. Then the confusion in the garage, mind you I thought I lost my ticket to return however I unpacked it when I arrived back home this evening. There was a problem between the hand written sign in log from the valet and the printed report from the front desk and the hotel's portion of valet claim check system also did not work. I retrieved my vehicle because I brought the only two matching keys and I have matching handmade key chains attached. Breakfast table with two nice chairs rather than a rolling office chair. That was weird. But it was also SF PRIDE weekend so who cares!

Cons: That nobody answered the phone at the restaurant for me to make a reservation fri night

Cons: Need a coffee maker in room. Not a deal breaker though of course.

Cons: Being stuck next to an ice machine at 2 am

Cons: There was a bit of mildew odor in the bathroom. If not for that I would have given an excellent rating, instead of good, for my stay.

Cons: Restaurant and food options are really limited for such a nice hotel

Cons: The location for us was a bit too close to some seedy areas of town. No problem, but you need to be careful which way you walk.

Cons: No free bottle water

Cons: The thermostat in our room was broken and it was way too hot. We tried re-setting it several times but it kept blowing hot air even though it was 75F. It was very difficult to sleep and sweated through the night. The shower pressure was very low. Having both shower head choices was nice, but it was difficult to feel clean because the water pressure was very low and so it took much longer to soap off. For a business hotel, you had to pay for internet. We used a hotspot instead. It felt a bit confused whether it was a luxury hotel or a business hotel, and for the price point I would stay somewhere else that has better value for money. Not having a good night sleep really affected my work day

Cons: I didnt like the fact that when u drive in to check in they dont tell u that the charge for parking is 65$ . Also that the water thats in the room thats bottled i didnt know they would charge me 8:50$ for it. Ridiculous! I seen when i checkd out!

Cons: ....

Cons: Valet parking fee is crazy high!

Cons: Everything was overpriced, maybe I’m not a 4.5 star hotel guy. Parking was $70/night incl tax (after 1st night I parked outside), water in room was $8. I needed some antacid at night, 2 tabs of pepto=$2. I guess I was expecting more, or it’s really for people who will use the bar and drink more. Water pressure in shower was too low.

Cons: The room stunk! For $600 get some air freshener.

Cons: We liked everything.

Cons: Bathroom short on racks to hang towels Shower head water flow too wimpy Bathroom scale low on battery

Cons: Parking situation was not good. The hotel has first come first serve self parking because of COVID but charge valet prices still. The parking lot was full so I had to find use a public parking lot.

Cons: We were next to a family that had several rooms. Doors were slamming all night. Loud noise,kids crying. We had to finally call down to front desk but it continued all night. Uncomfortable

Cons: Honestly I cant think of a single thing... The hotel is working hard to protect their guests and are constantly cleaning/sanitizing... Very grateful!

Cons: If you plan to stay here long just know that no room cleaning is done until you check out. My stay was for 6 nights and I was only informed that my room would be cleaned on the 5th day when I was checking in. I know this is due to covid and them being careful but which person what to stay in a room that’s not being cleaned?! On the 3rd day I asked for my room to be cleaned and since they have a time that cleaning is done - it was done on the 4th day.

Cons: Someone kept requesting housekeeping to my room at odd hours of the night and I was charged parking when I didn't drive or have guests. I requested a late check out yet housekeeping kept checking to see if I had left every 2 hours.

Cons: I could hear noise from other rooms through the vents late at night. Food was just okay. And $62 for Self Parking is ludicrous for a half-empty garage - even in San Francisco. It was almost half the price of the room. No good.

Cons: There was no hair dryer, the room was dirty, there was a sock under the bed, a mask on the chair, and leftover food in the mini fridge.

Cons: Check out was at 12:00pm as normal but was woken up by maid knocking on door at 9:15am. Charged my credit card $100.00 more than what was on invoice when I checked out. To be refunded within 5days or so supposedly....... It would have been nice to know beforehand.

Cons: Every time I’m here, hotel is always busy, so rooms usually aren’t available until 3:00. They do have an ambassador program for extra perks, but it’s only good for intercontinental hotels and not the chain of hotels it’s associated with. Water pressure in shower is low, but it’s a roomy shower.

Cons: There was a "bouncer" type employee at night who gave me and the girls staying at the hotel a hard time. He required every girl to have a key in their hand to get in, even though we just had one person per room have a key because we didn't think it was necessary. He was extremely rude and borderline harassing.

Cons: I never stayed, because the hotel never had my reservation.

Cons: The room we had was very small. some of the previous comments mentioned small, so I was kind of expecting it, but I didn't believe it could be that small. You have to go in the hallway to use the one of the two (one male, one female) toilets, or showers and you hear everyone else that is doing it also. eventually you're sharing with 24 rooms on the floor. I think next time I would rather spend a few extra dollars and have my own bathroom inside the room.

Cons: Premium price for parking and limited breakfast options.

Cons: The orientation of the bed was awkward, along with the pillows being very uncomfortable which impacted my sleep. The room got uncomfortably hot, but was held in check by an adequate fan. The bathroom was incredibly tiny and awkward.

Cons: It's petite, but great!

Cons: You can easily hear all noises outside the hotel windows. Since its a busy city this can be a lot at times. No A/C but did have a nice ceiling fan that circulated the air very well.

Cons: The rooms are very very small and noisy.

Cons: Shared toilet/shower

Cons: Room was tiny!

Cons: I would not advertise this establishment as a hotel. There were bugs. It smelled bad.

Cons: Our second floor room was so loud it was comical--The windows are very thin and there is a recycling center behind the hotel, trucks beeping and bottles crashing every 30 minutes all night long. Sometime around 5am, we heard random hammering from the level above us for about 2 hours. They were also redoing the roof and put a ladder up on our fire escape at about 7:45am, covered our window with a tarp, and loudly dumped shingles off the roof to the street for the next 5 hours (when we checked out). They knew about the construction and room noise prior to us checking in, but did not notify us, and did nothing when we complained. We will never stay there again.

Cons: Room had a musty smell and the walls are pretty thin, hence bery noisy- I guess that is why they give you ear plugs.

Cons: Tiny rooms, no work out facility or amenities. It is a room to sleep in and that's about it. I was lucky to have my own bathroom in my room. I believe some rooms have to use the hallway restroom.

Cons: It was super expensive given the fact that you don't get a private bathroom and there was no fridge in the room. No AC either so the rooms got extremely hot and it's in a very noisy neighborhood so opening the window is also obnoxious.

Cons: no bathroom in the room. Had to use community bathroom in hallway. Very cramped!!!! Elevator took forever!

Cons: No bathroom or shower in your room. No sink in the bathroom in the hallway. You have to wash your hands in your room which is kinda gross touching handles. We didn't know that before we stayed. And room are no bigger then 7 feet by 7 feet. Clean but so small. And breakfast is literally a muffin. With nothing else in your room even a fridge I would have liked a breakfast.

Cons: Caught off guard by how much parking was (47 per night) but that's on par for the other hotels in the area.

Cons: Rooms definitely too small to be priced as such, should be more of 50$ a night, especially given hotel guests still pay 45$ a night for valet parking.

Cons: The "occupied" sign on the bathroom was accurate.

Cons: The wall is very thin. The couples' voices who were staying next door were heard till late evening.

Cons: Bathroom could be a little bigger