San Francisco hotels near Museo ItaloAmericano

Cons: Room with shaft view

Cons: area underneath toilet lid seat was filthy

Cons: Wish there were more food options and eating time.

Cons: A ton of little creaky, old, uncomfortable things about this hotel add up to a tough place to sleep. This includes hard pillows, creaky pipes, random irregular sounds from the walls, a heat-happy thermostat, and so on

Cons: Our airconditioner didn't work the first night. The front desk offered to move us to a new room but we declined, hoping the window would provide some cool air. The next day our AC was fixed while we were out and we didn't have further problems. Also wish the the bed had a top sheet in addition to the fitted sheet - Sometimes the duvet was too warm.

Cons: Bed was a little hard.

Cons: No complaints

Cons: No one answered the valet parking phone three days in a row. No room service. A beer glass sat in the hallway for two days without being picked up. Kitschy "hipster" feel.

Cons: A little bit dated interior

Cons: The check in was one our delayed and the people in the front desk were not very servicial. Since it’s in the top part of the city, walking with kids or senior people is complicated. Breakfast options are not really option, it forces you to buy the full buffet.

Cons: Confusing layout, couldnt easily located the front desk for check in (temp location due to redecorating.) Also, booked a king, was given a queen with a "better/more expensive view" not cleared with us before. It was too late to change rooms when that was offered.

Cons: As with most SF hotels the price is a little steep, but more reasonable than many. The cable cars were a little noisy, but didn't really bother us. Valet was over $50 for 24 hrs, but that's kinda how it goes in SF.

Cons: the price related to the poor quality

Cons: Food pricing was expensive, 1 electric bike was broken

Cons: Slow service from check in to check out Uncomfortable beds (pillows were worn flat, requested new ones and got two more flat/worn out pillows) Towel was dirty (not stained--it had actual chips of dirt on it) slow wifi Very low quality food

Cons: Construction was very inconvenient will definitely not come back until it's completely remodeled.

Cons: Took too long to check-in

Cons: Since we were there during the renovation, there were no shops, etc. They had shampooed the carpet in the halls the day we arrived and there remained a wet rug smell throughout our stay.

Cons: Nearly everything. The rest of the staff seemed unimpressed with the hotel themselves and in fact mocked the hotel for intentionally using "false advertising" to lure customers into staying there. Upon arriving we received a "complimentary upgrade," which off the batt seemed wonderful, but once we entered the room we were appalled; we couldn't even imagine what our original room would have looked like. When I called down to complain about the striking difference from the pictures on the website the woman at the front desk replied that what I saw online was called "photoshop." The room was spacious, but empty; there was no headboard, safe or amenities. The hotel offered nothing, but rooms and was not the kind of place you looked forward to returning to at the end of a long day. I would not recommend this hotel to anyone and I would never return myself. For a couple hundred dollars more I could have stayed at the nicest hotel in San Francisco. This hardly ranks with the top hotels in the city, despite its high prices and false four star advertising online.

Cons: Somehow, the hotel reservations people decided I should pay for an extra night when I had cancelled that night the previous week. The lady at check in was very helpful and was able to resolve the issue, but I was disappointed I had the issue in the first place. It was not clear to me why this happened. The room was nice - but quite expensive in my opinion.

Cons: Urban tax fee is a shady charge that was not explained at check in, The fee is for bike rental and internet, yet the Wi fi was listed as free and you would be insane to ride a bike down the hills. I had to argue to get it removed.

Cons: Mandatory "urban bundle fee" of $20+ per night, even if you don't use or want the services. Housekeeping was bad -- there was a half full highball glass in the hallway outside our room for our entire stay. When we arrived on a December evening the room temperature was set to 54 degrees with cold air blasting in. Overall not a friendly or welcoming environment, unfortunately.

Cons: I had stayed there many years ago when the hotel was a 5 star property and was disappointed to see that it was now a 3 star.

Cons: Under renovations

Cons: The room size was a little small for the money, and you could hear everything from the hallway and surrounding rooms.

Cons: Needed spa after some gruelling walks (need to be fit to get around) or simply jump on cable cars outside hotel ;). Although We found city pricy, hotel food offerings were excessive to say the least (no room service either?)Management has to know within walking distance are some great options for meals that are easier on your wallet.

Cons: The pillows! They definitely need to invest in new pillows!

Cons: Parking fee was extremely expensive and there was no free wifi. For the price, wifi should have been included.

Cons: Other than the mixup on our checkout time- I was happy with my stay overall.

Cons: Nothing

Cons: Could have refunded me after COVID19 CANCEL

Cons: No overnight parking.

Cons: I wish that the rooms were a little bit bigger

Cons: I went to check into my room after having lunch. I said I would meet a coworker there. I got there and our waitress came out and talked to me in a very loud voice saying that none of us had paid for lunch, and that it was going to come out of her salary, and that I had to give her my charge card and pay for all the lunches. I told her that was not so as I saw each of us settle up our tabs. I turned around to leave and went down the escalator after I saw my friend was not there and got another text that he was downstairs. She followed me downstairs loudly saying that we had not paid our bills and that she was going to call security. At the bottom of the escalator she found security. They all followed me back upstairs and by then my friend that I was supposed to meet joined us. I was a bit upset because I knew we all paid our bills. He was pretty calm and said what will it take to just get this taken care of for now so we can meet our friends for dinner and will come back later. She just kept insisting there was nothing that could be done except to pay for all three lunches. It was also interesting that as soon as I got to my room there was a phone call verifying that I was just eating in the restaurant and I still wonder if that was not part of the scam. We finally got through to a manager. After explaining the story again, she went over to a register and looked and found all three of our signed receipts for lunch. She admitted that I should never have been treated like that and guess what, all of our lunches are comped on her! Although it was very unnerving, everything turned out well and the hotel room was just fine.

Cons: The total cost to park

Cons: Nothing

Cons: Lack of aesthetics, just tired and drab. Parking is just ok

Cons: The receptionist lied to me about the parking fee Later the hotel charge me 75 USD for overnight parking

Cons: Unresponsive staff. Examples: (1) concierge and room service rang out after trying repeatedly reach them for 10 and 15 minutes; (2) waitstaff in bar/dining area was slow and inattentive; (3) we needed 2 extra blankets and they initially resisted until we convinced them we were using all the blankets in the room and were still cold; (4) the food and beverages were overpriced and barely mediocre.

Cons: Pricey but nothing is free right?

Cons: Idk

Cons: For the price that you pay, the gym should should have a more equipment.

Cons: The additional 29.00 added for destination per Room this will deter me from staying in the City of San Francisco and stay in another city and just come to the city in the day time, don’t add me no charges extra!

Cons: You're still downtown, so you walk out and it's a lot of homeless and the streets smell of urine, bad. The hotel staff is in no hurry for anything. Toom service took 1.5-2 hours and we even had a package delivered and they never bothered to bring it up. After three hours we told them forget it we'll get it ourselves. Cleaning staff is super nice. They were doing construction there so don't bother trying to nap during the day, because they were jack hammering the lobby. For the money I think there's better.

Cons: Price a bit high, bathroom could use renovation (but was perfectly functional). A light in the closet would be very helpful.

Cons: Staff gave me key to wrong room upon check-in. The rooms have seen better days...seem a bit beat-up. The tile on the lobby floors and in elevators was obviously installed before suitcases with wheels became common.

Cons: The Food Selection and quality was Very Bad, for a hotel that size and location. The $60.00 Plus a Night to valet a Car Is Crazy,

Cons: A little bit noise whether stay in high floor or in low floor, and the bathroom is too small for a 4 star hotel.

Cons: We had to remind them on two occasions to clean our room. On the day before check-out,our room was not cleaned or refreshed. This was really the only negative,apart from the fact that the drinks in the main bar are quite expensive.

Cons: The cleanliness of the room. Found hair in the tub and around toliet that wasn’t ours. Makes me question if the sheets and the room were clean at all.

Cons: Parking was atrocious. It took two hours to actually approach the parking garage bc of a traffic logjam, and we never got to actually park our car safely at the hotel. We had to find a random garage a few blocks away. Best bet is to drop your car off very early, or well after check-in time.

Cons: Wifi is not included

Cons: Sinks and tub fills up while taking shower or shaving at sink

Cons: My room's window faced a brick wall and got absolutely no sunlight. I felt like we were in a dungeon. I couldn't tell what time of day it was, kind of like that feeling you get when you are in a Vegas Casino. We didn't get in until after midnight when we arrived, so I was more interested in getting some sleep than complaining. But I was really disappointed.

Cons: No free internet in room

Cons: The hotel has lost its luster...beds were uncomfortable....toilet leaked....no water in rooms....grubby panhandler approached us while we sat at lobby coffee bar....not surprising since every time we went out the front door the doormen were either talking or texting n cell phones off to the side...I gave stayed there on and off for over 20 years...it's a shame but I will likely stay elsewhere going forward

Cons: Parking fees are outrageous, rude service desk, very small rooms, can hear every word from the other guests rooms

Cons: It's a hit and miss with rooms. You might get assigned a room with no view whatsoever.

Cons: We stayed in the Tower. The room was big and the furnishings adequate, but not what I expected from a hotel of this caliber. Somewhat dated. Also, hallways are dark and below what one would expect from a hotel like this. I could've paid $100 more and stayed at the Fairmont, and it would've been worth it!