San Francisco hotels near Pacific Heritage Museum

Cons: That might be a bit noisy as the fire department likes to turn on the sound, and people like to sound the horn in San Francisco, but they do it everywhere and anytime.

Cons: Nothing

Cons: Fees for Internet and gym. Additional fees for more than two adults.

Cons: I had a queen room, very small No remote control for the TV Long, long checkin/check out process. Gym in not complimentary

Cons: Aggressive panhandlers all over the city.

Cons: In terms of the neighborhood, the Tenderloin is right next to Uniom Square, has an abundance of homeless people. The bathroom only has a glass sliding door and is not a separate room, and therefore has less privacy. Room could have been slightly bigger.

Cons: The walls are quite thin, and because the toilets are vacuum toilets, they are louder than average toilets, and you can hear everyone flushing. The bathroom door is also a stylish (but not noise-blocking) glass barn door, so if you are sharing the room with someone, they will hear everything that is happening in the bathroom. There is a $25 fee to use the gym and pool, which I was not aware of when I booked the room.

Cons: Huge line check in. Few staff, so took forever. Extra fee for fitness center. Housekeeping never came first day.

Cons: I specifically booked to take use of the swimming pool. but upon arrival to check-in I was informed that the pool was under construction and not available.

Cons: As with all hotels, it could've been a bit cheaper but it's a standard rate with all things considered.

Cons: Funny smell on the covers

Cons: Expensive parking but what can you do….

Cons: Nothing.

Cons: We witnessed someone getting beat up by at least 4 individuals in an ally right across the street from the hotel. We still didn't feel unsafe in the hotel or around San Francisco, but maybe we should have? Other hotels wouldn't be immune to this problem either (to my best estimate). $6 waters in the room. No prices in the gift shop (yes I can afford it, but maybe I don't get the chips for $2.5 and just go for the $3.50 water instead or go to Starbucks that is attached to the hotel for $2 waters).

Cons: wifi too slow to do work

Cons: The pool was only available as part of the health club which annoyed me.

Cons: Having a city view room and being on the 6th floor. Overlooking a rooftop. Being put on the sixth floor and being asked if I would like an upgrade.

Cons: Room was SMALL! I wouldn't stay there again!

Cons: Expensive vehicle stay rate. Small room

Cons: Understaffed and overwhelmed registration desk

Cons: insufficient light in bathroom room 1434 having to pay for internet

Cons: Valet parking and hotel entrance around the back of the building. Both the party we were meeting and us pulled up front to what looked like the front of the hotel, was nothing to indicate where to go. Some signage would be helpful. Great workout area but having to pay an additional $25 to use felt excessive.

Cons: The movie rentals were expensive and did not have many options. It would have been nice if the rooms included a Blu Ray player.

Cons: Staff at reception. Layout of the lobby. Room layout. No mirror. small room.

Cons: Don’t charge for everything extra. Gym, water, garage, etc.

Cons: The room was older looking than I expected. I thought for the price of the room everything would be new. A little disappointing, but didn't change our plans. I didn't like paying $50.00 per day for parking in addition to the room rate.

Cons: This part of the city sadly has many, many homeless people around. Also, some shady characters.

Cons: Thin walls, cold pool

Cons: Suggest vanity mirror in bathroom as counter is very deep so difficult to apply make up. Restaurant was disappointing. Expensive for tiny salmon portion. Dessert still had bits of foil on it so assume it was of industrial variety.

Cons: Expensive valet parking...cheaper across the street but this wasn’t explained until check out and had to drive several blocks to get into the hotel valley due to one way streets spat that point we wouldn’t have wanted go through that again to get to the other garage.

Cons: Bed was a little hard.

Cons: No complaints

Cons: No one answered the valet parking phone three days in a row. No room service. A beer glass sat in the hallway for two days without being picked up. Kitschy "hipster" feel.

Cons: A little bit dated interior

Cons: The check in was one our delayed and the people in the front desk were not very servicial. Since it’s in the top part of the city, walking with kids or senior people is complicated. Breakfast options are not really option, it forces you to buy the full buffet.

Cons: Confusing layout, couldnt easily located the front desk for check in (temp location due to redecorating.) Also, booked a king, was given a queen with a "better/more expensive view" not cleared with us before. It was too late to change rooms when that was offered.

Cons: As with most SF hotels the price is a little steep, but more reasonable than many. The cable cars were a little noisy, but didn't really bother us. Valet was over $50 for 24 hrs, but that's kinda how it goes in SF.

Cons: the price related to the poor quality

Cons: Food pricing was expensive, 1 electric bike was broken

Cons: Slow service from check in to check out Uncomfortable beds (pillows were worn flat, requested new ones and got two more flat/worn out pillows) Towel was dirty (not stained--it had actual chips of dirt on it) slow wifi Very low quality food

Cons: Needed spa after some gruelling walks (need to be fit to get around) or simply jump on cable cars outside hotel ;). Although We found city pricy, hotel food offerings were excessive to say the least (no room service either?)Management has to know within walking distance are some great options for meals that are easier on your wallet.

Cons: Construction was very inconvenient will definitely not come back until it's completely remodeled.

Cons: Took too long to check-in

Cons: Since we were there during the renovation, there were no shops, etc. They had shampooed the carpet in the halls the day we arrived and there remained a wet rug smell throughout our stay.

Cons: Nearly everything. The rest of the staff seemed unimpressed with the hotel themselves and in fact mocked the hotel for intentionally using "false advertising" to lure customers into staying there. Upon arriving we received a "complimentary upgrade," which off the batt seemed wonderful, but once we entered the room we were appalled; we couldn't even imagine what our original room would have looked like. When I called down to complain about the striking difference from the pictures on the website the woman at the front desk replied that what I saw online was called "photoshop." The room was spacious, but empty; there was no headboard, safe or amenities. The hotel offered nothing, but rooms and was not the kind of place you looked forward to returning to at the end of a long day. I would not recommend this hotel to anyone and I would never return myself. For a couple hundred dollars more I could have stayed at the nicest hotel in San Francisco. This hardly ranks with the top hotels in the city, despite its high prices and false four star advertising online.

Cons: Somehow, the hotel reservations people decided I should pay for an extra night when I had cancelled that night the previous week. The lady at check in was very helpful and was able to resolve the issue, but I was disappointed I had the issue in the first place. It was not clear to me why this happened. The room was nice - but quite expensive in my opinion.

Cons: Urban tax fee is a shady charge that was not explained at check in, The fee is for bike rental and internet, yet the Wi fi was listed as free and you would be insane to ride a bike down the hills. I had to argue to get it removed.

Cons: Mandatory "urban bundle fee" of $20+ per night, even if you don't use or want the services. Housekeeping was bad -- there was a half full highball glass in the hallway outside our room for our entire stay. When we arrived on a December evening the room temperature was set to 54 degrees with cold air blasting in. Overall not a friendly or welcoming environment, unfortunately.

Cons: I had stayed there many years ago when the hotel was a 5 star property and was disappointed to see that it was now a 3 star.

Cons: Under renovations

Cons: The room size was a little small for the money, and you could hear everything from the hallway and surrounding rooms.

Cons: The pillows! They definitely need to invest in new pillows!

Cons: Parking fee was extremely expensive and there was no free wifi. For the price, wifi should have been included.

Cons: Other than the mixup on our checkout time- I was happy with my stay overall.

Cons: Nothing

Cons: Could have refunded me after COVID19 CANCEL

Cons: No overnight parking.

Cons: Parking was expensive and inconvenient

Cons: I wish that the rooms were a little bit bigger

Cons: I went to check into my room after having lunch. I said I would meet a coworker there. I got there and our waitress came out and talked to me in a very loud voice saying that none of us had paid for lunch, and that it was going to come out of her salary, and that I had to give her my charge card and pay for all the lunches. I told her that was not so as I saw each of us settle up our tabs. I turned around to leave and went down the escalator after I saw my friend was not there and got another text that he was downstairs. She followed me downstairs loudly saying that we had not paid our bills and that she was going to call security. At the bottom of the escalator she found security. They all followed me back upstairs and by then my friend that I was supposed to meet joined us. I was a bit upset because I knew we all paid our bills. He was pretty calm and said what will it take to just get this taken care of for now so we can meet our friends for dinner and will come back later. She just kept insisting there was nothing that could be done except to pay for all three lunches. It was also interesting that as soon as I got to my room there was a phone call verifying that I was just eating in the restaurant and I still wonder if that was not part of the scam. We finally got through to a manager. After explaining the story again, she went over to a register and looked and found all three of our signed receipts for lunch. She admitted that I should never have been treated like that and guess what, all of our lunches are comped on her! Although it was very unnerving, everything turned out well and the hotel room was just fine.

Cons: The total cost to park

Cons: Nothing

Cons: Lack of aesthetics, just tired and drab. Parking is just ok

Cons: The receptionist lied to me about the parking fee Later the hotel charge me 75 USD for overnight parking

Cons: Unresponsive staff. Examples: (1) concierge and room service rang out after trying repeatedly reach them for 10 and 15 minutes; (2) waitstaff in bar/dining area was slow and inattentive; (3) we needed 2 extra blankets and they initially resisted until we convinced them we were using all the blankets in the room and were still cold; (4) the food and beverages were overpriced and barely mediocre.

Cons: Pricey but nothing is free right?

Cons: Idk

Cons: For the price that you pay, the gym should should have a more equipment.

Cons: The additional 29.00 added for destination per Room this will deter me from staying in the City of San Francisco and stay in another city and just come to the city in the day time, don’t add me no charges extra!

Cons: You're still downtown, so you walk out and it's a lot of homeless and the streets smell of urine, bad. The hotel staff is in no hurry for anything. Toom service took 1.5-2 hours and we even had a package delivered and they never bothered to bring it up. After three hours we told them forget it we'll get it ourselves. Cleaning staff is super nice. They were doing construction there so don't bother trying to nap during the day, because they were jack hammering the lobby. For the money I think there's better.

Cons: Price a bit high, bathroom could use renovation (but was perfectly functional). A light in the closet would be very helpful.

Cons: Staff gave me key to wrong room upon check-in. The rooms have seen better days...seem a bit beat-up. The tile on the lobby floors and in elevators was obviously installed before suitcases with wheels became common.

Cons: The Food Selection and quality was Very Bad, for a hotel that size and location. The $60.00 Plus a Night to valet a Car Is Crazy,

Cons: Restaurant and food options are really limited for such a nice hotel

Cons: The location for us was a bit too close to some seedy areas of town. No problem, but you need to be careful which way you walk.

Cons: No free bottle water

Cons: The thermostat in our room was broken and it was way too hot. We tried re-setting it several times but it kept blowing hot air even though it was 75F. It was very difficult to sleep and sweated through the night. The shower pressure was very low. Having both shower head choices was nice, but it was difficult to feel clean because the water pressure was very low and so it took much longer to soap off. For a business hotel, you had to pay for internet. We used a hotspot instead. It felt a bit confused whether it was a luxury hotel or a business hotel, and for the price point I would stay somewhere else that has better value for money. Not having a good night sleep really affected my work day

Cons: I didnt like the fact that when u drive in to check in they dont tell u that the charge for parking is 65$ . Also that the water thats in the room thats bottled i didnt know they would charge me 8:50$ for it. Ridiculous! I seen when i checkd out!

Cons: ....

Cons: Valet parking fee is crazy high!

Cons: Everything was overpriced, maybe I’m not a 4.5 star hotel guy. Parking was $70/night incl tax (after 1st night I parked outside), water in room was $8. I needed some antacid at night, 2 tabs of pepto=$2. I guess I was expecting more, or it’s really for people who will use the bar and drink more. Water pressure in shower was too low.

Cons: The room stunk! For $600 get some air freshener.

Cons: We liked everything.

Cons: Bathroom short on racks to hang towels Shower head water flow too wimpy Bathroom scale low on battery

Cons: I could hear noise from other rooms through the vents late at night. Food was just okay. And $62 for Self Parking is ludicrous for a half-empty garage - even in San Francisco. It was almost half the price of the room. No good.

Cons: Every time I’m here, hotel is always busy, so rooms usually aren’t available until 3:00. They do have an ambassador program for extra perks, but it’s only good for intercontinental hotels and not the chain of hotels it’s associated with. Water pressure in shower is low, but it’s a roomy shower.

Cons: Parking situation was not good. The hotel has first come first serve self parking because of COVID but charge valet prices still. The parking lot was full so I had to find use a public parking lot.

Cons: If you plan to stay here long just know that no room cleaning is done until you check out. My stay was for 6 nights and I was only informed that my room would be cleaned on the 5th day when I was checking in. I know this is due to covid and them being careful but which person what to stay in a room that’s not being cleaned?! On the 3rd day I asked for my room to be cleaned and since they have a time that cleaning is done - it was done on the 4th day.

Cons: Check out was at 12:00pm as normal but was woken up by maid knocking on door at 9:15am. Charged my credit card $100.00 more than what was on invoice when I checked out. To be refunded within 5days or so supposedly....... It would have been nice to know beforehand.

Cons: There was no hair dryer, the room was dirty, there was a sock under the bed, a mask on the chair, and leftover food in the mini fridge.

Cons: Someone kept requesting housekeeping to my room at odd hours of the night and I was charged parking when I didn't drive or have guests. I requested a late check out yet housekeeping kept checking to see if I had left every 2 hours.

Cons: Honestly I cant think of a single thing... The hotel is working hard to protect their guests and are constantly cleaning/sanitizing... Very grateful!

Cons: We were next to a family that had several rooms. Doors were slamming all night. Loud noise,kids crying. We had to finally call down to front desk but it continued all night. Uncomfortable

Cons: There was a "bouncer" type employee at night who gave me and the girls staying at the hotel a hard time. He required every girl to have a key in their hand to get in, even though we just had one person per room have a key because we didn't think it was necessary. He was extremely rude and borderline harassing.