Guest reviews
Overall rating
8.8
Excellent
Based on 10 reviews
Cleanliness
8.8
Comfort
9.2
Pick-up/Drop-off
8.8
Value for money
8.8
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Pros
"Car was great and clean"
(in 1659 reviews)
"Great vehicle and friendly staff."
(in 893 reviews)
"Customer service is very good"
(in 198 reviews)
Cons
"Never renting from them again!"
(in 160 reviews)
"The customer service was terrible."
(in 196 reviews)
"The car was not cleaned."
(in 1350 reviews)
Recent reviews
Traveler rating
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car was clean
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10.0
Pros: An update by email on the type of CAR will help prepare better.
review from
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8.0
Pros: Location was good, lovely car to drive and clean.
Cons: Not clear on website that you need two forms of IDENTITY, driving licence and passport so we had to go back home to get it.
review from
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7.2
Clean car mixed service.
Pros: Lovely lady checked the car out. Very clean car.
Cons: Being called the day before to say they didn't have the car then being told a lie about why it wasn't available.
review from
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4.8
Don't pay for the excess waiver!
Pros: Car and price were good. Good location.
Cons: The car was filthy on the outside although they did offer me a car wash voucher. I didn't take it as I hadn't accounted for the extra time to get the car cleaned. By far the worst experience was being upsold the insurance excess waiver, even though I'd taken a policy with Kayak at the time of booking. I could kick myself for paying for this as its a complete rip off. The girl who served me sowed sufficient doubt in my mind that the policy I had already paid for (excess waiver), wouldn't in fact cover me should I damage the car. Take my advice, if you take out the excess waiver with Kayak, don't let Sixt sell you additional insurance for the insurance excess, which they quote as £1000. I opted for the 50% waiver which still cost 40% of the vehicle rental.
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FAQs about renting a car from Sixt in Reading
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Does Sixt have a car rental location at the airport: Gatwick airport (LGW)?
Does Sixt offer shuttle or airport pick-up services from Gatwick airport (LGW)?
Does Sixt have a car rental location at the airport: London City airport (LCY)?
Does Sixt offer shuttle or airport pick-up services from London City airport (LCY)?
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