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2.0
I felt like the game was to play me for every penny that could be extracted from my pocketbook. We were a day late to pick up our rental due to a delayed flight in route. Sixt started out by charging us $150 as a penalty. Dreadful business model. Will never use them again.Reviewed 2022 Aug 05
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6.0
hard upsell from the pickup counter and $280 of total $600 costs were not included in my $300 reservation I made online. That just about broke my trip budget. The worker at the counter was rude and pushy. I liked the car but paid an arm and a leg for it.Reviewed 2022 Jun 18
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2.0
It was bad because I cancelled 5 minutes after I booked (I clicked the wrong button) but they refused to refund me. I had to dispute the charge.Reviewed 2022 Jun 03
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8.0
Friendly and good car. Overall good experience.Reviewed 2022 May 21
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8.0
Their computer system was down for several days, which caused delays.Reviewed 2022 May 13
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10.0
It was super easy to pick up and drop off my vehicle. It was a nice clean car. Not sure what more you could want ! Also a very friendly staff in Iceland :) highly recommendReviewed 2022 May 12
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8.0
I don’t like driving but the city isn’t far from the airport. Unless you’re doing tours driving is A good way to get around even short distances. I think they should go over what is different about driving rules and speeding a little more. I think they did a good job of scaring me to not speed lol. But right on red things like that I just overheard from another person renting. A short video couldn’t hurt. The gas’s stations are completely automated so try refilling way before you return it seemed like my credit card only worked at one gas station chain.Reviewed 2022 May 06
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10.0
The service was amazing! The vehicles are well equipped to get you where you need to go.Reviewed 2022 Feb 11
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1.9
The customer service rep was kind of rude and seem to be having a bad day and taking it out on me. He was not pleasant and his attitude was not exemplary. His name is Tim. Don’t think I would use Kayak nor Sixt again, they change the price to double what I was hoping forReviewed 2021 Oct 07
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10.0
The only reason I didn’t say excellent for value is just because everything in Iceland is so much more expensive but they were extremely professional and the car was clean and reliable!!!!Reviewed 2021 Sep 06
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1.9
I would never rent from Sixt again. Our car had engine failure and we had to pay over $600 for a tow . We then sat around waiting all day for them to let us know what our options are and then we finally were given another car. They refused to reimburse us for the money we payed when the car broke down or for the inconvenience of losing an entire day on the trip. They were incredibly difficult to deal with and had the worst customer service I’ve ever experienced. Do not ever rent with them.Reviewed 2021 Sep 04
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10.0
Pros:James was very helpful, kind and patient. Made our trip that much better.Cons:Nothing really. It was great!Reviewed 2021 Jun 12
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