Daily cleaning, installation of cabin HEPA filters on flights from Cluj Napoca
Wizz Air has waived its change and cancellation fees on flights from Cluj Napoca to Israel. Confirm policy on booking site.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 2h 55m
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Scores according to KAYAK customer reviews
Cons: "No Free WiFi in the airport, and the salad on the plane was taste-less. There was not entertainment device on the plane."
Pros: "The cabin crew was very pleasant and the service was great. Food was well prepared and served quickly."
Cons: "Was a short flight so there wasn’t anything that made it unpleasant"
Cons: "The flight was overbooked. We where forced to take another flight 6 hours later and in returen we where promised a 250 euro compensation and a 5 stats hotel to wait in. What actually happend is that we had to wait for 3 hours in a room without enoth chairs for everyone and then we got entry to the cheapest lounge at the airport."
Cons: "Delay of 1 hour, waited on the plain extra hour."
Pros: "Good entertainment, movies ,etc... Helpful crew"
Cons: "Very long lines and delayed boarding"
Pros: "almost everything"
Cons: "Old entertainment system with no choice of movies"
Pros: "Again the service was amazing and great food in a 2 hr flight"
Cons: "Too frequent delays. Both directions connection flight missed, due to delayed flight. Both delays seems happened due to landing queue load (plane rounded in air more than hour before landing)"
Pros: "Service great."
Cons: "Seats were three across very cramped and uncomfortable."
Cons: "No AC"
Pros: "The landing."
Cons: "My special meal had been canceled."
Cons: "Leg space on this flight was less compared to other flights I had with TK."
Cons: "had to go 6 times through securety check, had to get out of the airport, and then a bus had to take all the passangers to another terminal. it seemed as the airport staff was not aware that there is a connection flight."
Pros: "I can't remember the flight experience, so I assume it was fine."
Cons: "I can't remember the flight experience, so I assume it was fine."
Pros: "Worst flight"
Cons: "I was on the phone for 4 hours, went to Turkish office in New York City (they didn't agree to see me), called various sales offices without obtaining a resolution. The only option I have is to lose the full fare of this ticket."
Cons: "Boarding problems"
Pros: "Crew is super nice and helpful. Aircraft is pleasant"
Cons: "On the way from Istanbul to Tel Aviv ALL passangers were body searched :( Food is okay but the portions are tiny."
Pros: "wonderful staff."
Cons: "there was a delay we were not told about, we left an hour late, but we're not told anything, this is problematic as you pass through a second round of security to sit by the gate and can't even go to the rest room with out repeating the check. the landing was very rough but no ones falt"
Pros: "Turkish Airlines had new planes with a decent amount of leg room between the seats."
Cons: "I booked the seats really early and did not book the last row before the lavatory, but that's where we were assigned seats."
Pros: "Food good movie selections and Nice staff"
Pros: "Smooth flight, comfortable seats, crew was very catering and kind"
Cons: "The equipment on the plane needs some tuning up such as the screens tilting on their own (like falling down)"
Pros: "Fine, short flight overall. Crew was good, airplane comfortable, and the boarding process was fine."
Cons: "I expected more substantial dinner; perhaps because the one in the Venice-Istanbul flight was. The latter flight got beef/pasta choice, whereas the former one a tuna-fish sandwich."
Cons: "Seats too close"
Cons: "Damaged luggage. My fist time traveling without my parents and didn't know what to do. Tried looking for someone to contact on the Turkish airlines site, no luck. My mother will help me when she gets back from her holiday."
Pros: "Plenty of room Nice multimedia screens"
Cons: "Crew was ok"
Pros: "Flight attendance service is great"
Cons: "Boarding process too complicated with several security check points make the travel more difficult"
Cons: "Gate change not announced and when we asked at the desk, we were told "we are not the information booth!" Then it was a 90 minute wait to get through security."
Cons: "breakfast included stale rolls and not really anthing appealing but the crew insisted on waking everyone up for it! ! Maintenance of the aircraft cabin leaves much to be desired - toilets unclean seat reclining mechanism faulty."
Cons: "The delay, the service, the fact that my bag was only delivered to me two days after I landed, and after receiving the bag I discovered that it had been opened and things were missing."
Pros: "This flight had good leg room. The entertainment appeared to be excellent--however I did not use it due to the serious delay and the fact we were flying from 3:00 to 5:00 AM..."
Cons: "Boarding/takeoff on this flight was additionally delayed over an hour. As above, on this leg of the return flight, we didn't receive the meals we initially ordered."
Pros: "The Crew!!!"
Cons: "the fact that in my flight from turkey back to isreal the boarding guy added in hand written something that look like curse i got pic.... and was not nice ... dont know if it was because of the late time or hes mind was disturbed ... you dont act like this ... i do not know what he add but i dont think its a bless"
Cons: "to hot, very hot!!!"
Cons: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"
Cons: "Small chairs and no entertainment system"
Cons: "The company lost my baggage"
Cons: "TV did not work. Crew said there are a lot of broken TVs and there is nothing they can do."
Pros: "Good food. Wide choice of beverages. Entertainment. Flight is only 1h 45min Departure on time."
Cons: "bread was cold!! food asn't so good"
Pros: "The crew on the flight were very nice"
Cons: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."
Pros: "Aside from the crew and their patience, nothing"
Cons: "Everything aside from the crew"
Pros: "Onboard service was good. Ben Gurion airport services were excellent."
Cons: "Departure was late by an hour which made me miss my connection. Because of this: I had to purchase a visa @$70 US Airport service in Istanbul was very bad. It took 2 hours before anyone would actually help me to organize my next flight to Milan. By the time I arrived in Milan, my family had left worried sick not knowing what happened to me. I then had to find a bus to take me to Lugano, another 25 Euros, and not to mention all the stress to me and my family. I then decided not to put myself through the same situation on my way back to Tel Aviv and purchased new ticket with another Airline company. Overall, the whole experience was a nightmare."
Pros: "Excellent and cooperative staff. It was a smooth flight."
Pros: "The service, food, efficiency"
Cons: "It seemed that the handling and leaving the plane took very long, probably due to airport services"
Cons: "The fact the airline didn't compensate us even though we missed our connection flight"
Cons: "There is no free Wi Fi on Ataturk airport. They claim 2 hours, but it doesn't support Croatian 385 country access nr."
Pros: "that I succeeded to get home"
Cons: "air conditioning in the plane"
Pros: "The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement"
Cons: "Ask the staff not to be so moody for no reason at all."
Pros: "Good short flight."
Cons: "Open both for passengers to enter terminal on arrival in Bucharest."
Pros: "Short flight."
Cons: "When the passengers walked into the terminal building from the tarmac in Otopeni Airport (Bucharest), BOTH wings of the double door could have been open! Only one was. Otherwise flight was fine."
Pros: "The seat was super"
Pros: "Even if it’s August, there was no delay."
Cons: "Because it was very crowded and hot, we had to wait a little before getting out of the bus. The aiplain was a little bit old and looked dirty."
Pros: "Business class seat"
Cons: "1,5 hours late, no info about it. Old plane."
Pros: "It was nice"
Cons: "more movies to be purposed ))"
Cons: "The departure could have been on time"
Cons: "Boarding via bus."
Pros: "Crew was very good, professional"
Cons: "You should look for a proper bread,better sandwich and a healthier desert."
Cons: "Everything flight was booked have to wait 5 hours for another flight"
Pros: "The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)"
Cons: "Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay."
Pros: "That I didn't get poisoned."
Cons: "That I couldn't bring myself to test the sandwich for fear of poisoning. You should have seen how many people handed their sandwich back to the stewardess. What happens to those sandwiches? Do they attempt to hand the same ones back on later flights? I think they do. Anyway, take a close look at those sandwiches they give you before you bite into one."
Pros: "That I didn't die in Chisinau"
Cons: "Spending the entire time I was in Chisinau at the airport vomiting by some out building on the edge of the property. TAROM gave me food that made me sick. On the flight back, a bunch of people were handing those sandwiches back to the stewardesses after looking at them. Now I know why. I went to 25 countries on this trip, and this was low-light number either A1 or A2, depending on how the other thing shakes our financially. I had 3 flights on TAROM, and only one of them sickened me to the extent that I had to throw up."
Pros: "Boarding too early and then sitting on the plane."
Pros: "For the first time, in many years, cabin crew apologized for delay"
Cons: "Flight delayed, cofee= prepare yourself a nescoffee (even at business class"
Pros: "the plane landed on time"
Cons: "luggage came late"
Cons: "Not enougth time after checkin"
Pros: "short time flight"
Cons: "no entertainment/poor food"
Pros: "Boarding was good, flight and landing"
Cons: "Had to go through security check in Istanbul"
Pros: "We had 2 flight attendants (females), one very pleasant and helpful, the younger was alright, I guess she was just ok, not going the extra mile or anything, nor smiling."
Cons: "I was the first one to use the rear restroom and it had a terrible smell - not clean. Not impressed. No entertainment."
Pros: "Check in , flight info at airport great !"
Cons: "No choice for food."
Pros: "Quick and easy to board."
Cons: "They asked us to board early but didn’t turn the a/c on. No entertainment and the on board wifi was limited to their intranet. Kind of pointless."
Pros: "Smooth flight, the staff was friendly."
Cons: "10 minutes delay at departure."
Cons: "They only serve pork meat that was not good"
Pros: "Boardibg was on time and the stuff was very nice"
Cons: "I didn like the food."
Pros: "Food, crew cooperation"
Cons: "It was OK"
Cons: "Flight was late and I almost missed my connection to Tel Aviv plane."
Pros: "FOOD and the crew"
Cons: "everything else: the plane was old and unaccommodating for a 9 hr flight, entertainment was terrible -small and damaged screen- no wi-fi, no electronics charging capabilities. I felt like in a prison"
Pros: "From the counter to boarding the plane the staff for Tarom were amazing and very polite. Everyone was extremely helpful and accommodating."
Cons: "The boarding was a bit late and not organized efficiently. Very limited entertainment available."
Cons: "40 minuets delay Bad food No intertatment"
Pros: "I would have been nice to have a USB plug in if there is no entertainment. But otherwise, wonderful food and overall great experience."
Cons: "Hi, We've booked the flight using Kayak, with VAYAMA agency. It was clearly stated in the e-ticket that we were allowed a baggage of 23KG piece for our infant baby. (it was a lap-ticket, no seat) When we arrived at the check-in counter, they said that because it was a lap ticket, we are allowed only a baggage of 10KG piece. We were delayed at the checkin counter with a baby in our hands, and humiliated (as people in the line behind us started to get nervous). I'm definitely gonna write a mail to VAYAMA agency. And I'm extremely disappointed. At the end, after maybe 20 minutes (which seems like forever) they let us check in the baggage we had."
Pros: "On time,very frindly attendants q"
Cons: "30 min late"
Cons: "Flight attendants telling me take off my headphones, this isn't 1999"
Pros: "Staff were cordial and efficient. Boarding was efficient and smooth."
Cons: "Uncomfortable chairs (little legroom, no leaning backs for the seats)."
Cons: "It was impossible to make the check-in online. I had to go to the airport very early. The lady at the check-in desk said that my name was NOT in the system, nor was my flight reservation. She had to look up by the ticket number (highly unusual, she said). The seats were apart for me and my wife, despite the fact thet I had chosen together seats when I made the booking. Next time I will think twice before I go for Kayak or Brussels Airlines (for example, they don't have Bucharest Airport on their departure list on the B.A. website... after all, Romania is a E.U. country!) The second flight took off after 20 mins. delay, and landed w 15 mins. delay."
Cons: "The check in counters didn't even open till 1.5 hours before the flight took off. The whole, show up 2.5 hours earlier than departure is a waste."
Pros: "Had sandwich and beverage on a 40 min domestic flight. Professional and helpful staff."
Pros: "Nice crew, roomy seats"
Cons: "Boarding the plane with a bus was a waste of time and exposure to fumes."
Pros: "The flight was on-time. The plane was clean. It is a red-eye flight so I don't particularly remember anything else!"
Cons: "They should abolish passport control. Ridiculous!"
Pros: "Flight was friendly, surprised we still got food for a 03:40 flight that was only 2 hours long. On time boarding for once."
Cons: "Way too early of a flight, had trouble sleeping on plan."
Pros: "The food was great! Did not expect to be fed on this flight, so it was a plus. Staff friendly, accommodating. A very comfortable trip."
Cons: "The plane was delayed almost an hour, and we were not even told why until on the plane."
Pros: "It was comfortable with good price."
Cons: "old plan, dirty. food was terrible"
"The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other."
Pros: "It was enough fast"
Cons: "Too much money for nothing service."
Pros: "Nothing. Horrible experience overall, but what you pay is what you get."
Cons: "Pretty much everything..."
Pros: "It's the cheapest you can get"
Cons: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
Pros: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Cons: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Pros: "The cheap fares"
Cons: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Cons: "The seats are cramped and you have to pay for snacks and water"
Pros: "The seat not so comfortable but good"
Pros: "I did not had a seat"
Cons: "I did not had a seat"
Cons: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Cons: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Pros: "Price of ticket"
Cons: "Seats are terrible."
Pros: "The crew was really nice"
Cons: "1h30 delay for no specific reason is unacceptable"
Pros: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Cons: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Pros: "All and all great value for the money"
Cons: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."
Pros: "We got to our destination."
Cons: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
Pros: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Cons: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Pros: "The Crew was excellent"
Cons: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
Pros: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Cons: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Pros: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Pros: "Flight was on schedule"
Cons: "No free drinking water"
Pros: "Absolutely nothing"
Cons: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Cons: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Cons: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Cons: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."
Cons: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Pros: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Cons: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Pros: "nice servers"
Cons: "no kosher food for free"
Pros: "cheap, on time"
Cons: "no reclining chairs, no water free"
Pros: "Nice crew"
Cons: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Cons: "Hidden fees"
Pros: "The crew in the plane"
Cons: "The quality of service in the boarding, Modified types of cabine bags, practically you have to bring one change of clothes an nothing else in order to fit for the standards of the "small cabine luggage" . The boarding crew was very rude"
Pros: "Flight attendance service was great and smiley"
Cons: "Nothing much"
Pros: "Actual in-air flying experience was smooth."
Cons: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."
Pros: "I will never take flight with this company again!!!!! The worst ever shame on you"
Cons: "I didn't eat No entertainment"
Cons: "All was good"
Cons: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."
Pros: "On time."
Cons: "Nothing much."
Pros: "only good for short flights....the price.."
Cons: "not comfortable seats"
Cons: "Boarding and getting off the plane via bus"
Cons: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"
Pros: "The don't say the truth"
Pros: "Luggage restrictions make people be more aware of space, which turns into less fighting for overhead space and faster boarding."
Cons: "I still struggle with any airline that doesn't give water for free. I also sat in an exit row and no one from the crew even talked to me at all to see if I understood my duties."
"They did not Tool uș to TLV as We hâd to do Corona test"
"Very strange boarding, long wait on foot after the gate."
"more than 1 hour delay for a technical problem found after boarding ended."
"The announcements in Bologna are very bad. We almost missed our flight. But the ground crew was very nice and helpful!"
"The manager of the flight didn’t allow me to go on the flight because I was late in just one minute!!!! She preferred to take off my baggage instead of giving me to fly home. I have hearing device and I didn’t hear the call. I paid extra priority and for extra baggage and I want my money back!! Thank you"
Pros: "Flight left on time and left early"
Cons: "Endless sales in cabin of duty free items"
Pros: "The staff"
Pros: "We (a family of 5) were late for 5 minutes (literally) to the boarding ... Our flight was at 3.45 PM and were at the gate at 3.20 PM ... We were held up at the Passport Control by the Polish Border Guards at the Passport Control - their computer was down ... My wife cried, my kids cried and asked to be let in on the plane ... Nobody cared to help us ..."
Cons: "for RyanAir to be more human and humane and caring ..."
Cons: "Going on time without delay, more staff to avoid long lines"
Pros: "the leg room was fine"
Cons: "the getting to the airplane and from the airplane after landing can be better by using more busses"
Cons: "50euro check in fee was awesome"
Pros: "On time and well maintained"
Cons: "Air conditioning was too weak."
Pros: "The desire to keep up with the schedule. impressive."
Cons: "Memmingen Airport does not call "Priority" card holders at the beginning of boarding passengers."
Cons: "Improve comfort in meetings and more space .."
Pros: "The crow was very nice the flight was good"
Pros: "Cheap flight"
Cons: "Less time in the boarding line and less interruptions to sell things."
Pros: "Direct flight"
Cons: "Our suitcase were lost"
Cons: "I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous."
Pros: "That the place reached safetly to its destination"
Cons: "Rome Line to checkin started at the entrance of the airport with no Ground staff attention or clear line marked people were fighting and cutting each other . Check in process approved our luggage for hand cary as we paid for it in advance. In the gate they suddenly decided the luggage was 1 cm larger then agreed, refused to bring a measurement tape and charged us 50 Euro in addition to send the luggae in the plane rather than hand carry. Need less to say that in the flight to Rome our luggage was approved for hand carry so clearly Rome staff were into making money.. Planes were late to take off and 1 hour late to land (that from a total of a 3 hour flight ) although not announced . In summary ground staff experience was awaful and made us decide to not fly with Ryanair air again"
Pros: "It arrived to its destination."
Cons: "Extremely long lines from start to end (bag drop off, security, passports, line to boarding etc), plenty of long walks from one line to the other. Everything cost extra charges, we had to add a non négligeable amount, in order to be seated with the kids, to have our boarding pass printed. A tiny bottle of water cost 3€. No entertainment whatsoever. Seats are uncomfortable."
Pros: "The flight was smooth and calm. The crew was very professional."
Cons: "I did not know in advance about the checked baggage charge. The web site was not clear in this regard. The cost to pay this charge at the Rome Airport was double the price of doing it in advance. This also created a lot of unnecessary stress. We barely made the connection even though we had two and a half hours between arriving in Rome and the departure of the Ryanair flight. Also, there was a delay after boarding of almost one hour."
Pros: "Price - That is All"
Cons: "Delay, Checking, Plane is Old and Seats do not Recline, Children Screamming, etc"
Pros: "The price is generally good"
Cons: "Ryanair broke my bag and damaged my other bag"
Pros: "Absolute nothing!"
Cons: "An hour delay for take off, we were trapped in the plane"
Cons: "We got the feeling that the price is low but the company will do all it takes to FAIL the customer and make him pay more. For example, the customer must check in online. if not done properly the cost is about 100 euro more, AND the online check in procedure is not working that well, you need to press buttons several times in order for it to work (and I have a good phone), and if you give up in the middle it will cost you. More on that we did a mistake and did not purchase luggage for the way back, when we went to the desk to buy it (after standing more than 2 hours in the check in), we were told to pay 40 euros, where the price is 23 if paid online. we asked to talk to a manager and get the regular price for the suitcase, the cashier said "no problem i can call him, but then you will miss the flight..." and in the meantime there were still lots of people in the check in line... The service is very slow and not pleasant, and the crew always give you the feeling you are not ok. I understand the price is low and this is a lo cost flight, but this should not happen no matter what is the price."
Pros: "Arrive 5 minutes earlier"
Cons: "The boarding was a mess. We had to wait in the bus for about 40 minutes because the plane was not ready yet. The landing was rough. But I guess it’s okay because it’s very cheap."
Cons: "we had delayed for 2 hours"
Pros: "Price. Timetable"
Cons: "Seats. The fact they put everyone in a deferent row"
Pros: "The landing"
Cons: "All, my wife needs a glass of water to take a pill and she was refused."
Pros: "Literally nothing"
Cons: "Delays and lack of clarity and updating"
Pros: "price, schedule, staff"
Cons: "the inconsistent carry-on bag policy which changed from the time of ticket purchase and forced us to purchase a 'premium' add-on to our ticket in order to be able to take our trollys on board. not professional."
Pros: "I can't think of a single good thing in that experience"
Cons: "Ryanair acted like a dust Stucker of money. Not only on the way forward they forbidded only flights from Israel (!) to bring any hand luggage at all without purchasing the priority boarding, and people were allowed with a small hand bag only (since the priority tickets finished) , but on the way backwards, after the entire airplane bought the priority ticket, the crew of ryanair acted in such a discriminating way and banned people that exceeded the bag check with less than 2 cm! It seems like the crew were determined to collect at many 50euro fines as possible from the passenger because they insisted very impolitly and brutally to measure each luggage from all possible sides, and even the luggage that fitted, they found excuses to fail them. I've rarely experienced such humiliating vision, especially due to the fact that everyone were forced to purchase the extra priority boarding and you'd expect the company to try and keep the customers, not drive them away. I can just say that with all the fines and extra payments requested by them, the total price of the flight was 100euro more expensive than the price of El AL or alitalia, same timing and with a meal and big suitcase included. All this, without mentioning the bad attitude of the crew and the extreme uncomfortability of the chairs (also purchased, obviously). To summarize, this was a very bad choice, with I will not repeat again."
Cons: "uncomfortable, nickel and dime you, charged us for a bad thay was within regulation"
Pros: "There is a lady at the gate before we board the flight from rome (FCO) to tel aviv who is particularly nasty. She scrutinized and had every single person on line put their bag to be measured. She even did that with small back packs!!! Unfortunately for HER nobody had to pay extra for luggage!!! It is really the attitude. i paid a lot of money for my flight as much as a regular fligh neary $400 and yet I was still NOT allowed to take luggage. Its ridiculous!!! Had I booked with a regular airline, I would have paid similar fees and have a bag to put on the plane . Its time that Ryan air stop taking advantage of people and allow some luggage just like everyone else does. It doesn't have to be 50 lb but it can be a few pounds!!!"
Pros: "the cost"
Cons: "Boarding was late in 30 min."
Pros: "The price"
Pros: "Everything was well organized and worked as expected. Good ROI"
Cons: "Seats has fixed configuration (but it become an advantage when you're eating and working since front passenger can't make you troubles:-)"
Pros: "Made me pay 50 euros for a small trolley that was a bit above the requested dimensions though it fits well to the over head bins. Apart from this - nice crew and a pleasent flight"
Cons: "Too tough with measuring the trolkey bag. On the eay from my homeland ww had no challenge with the same bag"
Pros: "Very good value for money. Courteous service by cabin crew."
Pros: "The crew"
Cons: "The seating arrangements. It seems all the passengers were separated by purpose. No one set with their spouse."
Pros: "The price was very cheap as I booked half a year ahead. Flight was on time. Boarding was quick and efficient."
Cons: "Not enough room for legs. You have to pay for everything else except for the flight but this is Ryanair and it's understandable."
Pros: "Seat xxl very cold beside escape door. Do not worthy to pay"
Pros: "The crew was nice"
Cons: "The plane was defective and they waited hours to change planes. There was one that we eventually used right next to it. Delayed three hours. The original destination was changed entailing a bus trip of four hours in the middle of the night. There was no one who gave any information on how to find the bus upon arrival."
Pros: "Crew was very loud, I couldn't really sleep, the personal leg space is too small, could barely fit in there."
Cons: "The crew was loud (flight related issues)"
Pros: "One of the staff in the terminal was friendly and showed us how to weigh our bags and collect the bag tag."
Cons: "Forced to check in online or face a charge. Paid €45 Euros per bag to check in. For Americans traveling between outside countries, Ryan Air has a small area on the boarding pass regarding the "attaining of a visa stamp on the boarding pass, in the baggage drop-off area, prior to boarding the flight." The rest of the boarding pass has other nonsense in larger and highlighted texts, but something as important as obtaining a visa stamp was small and obscure. The gate attendant made a stink about us not having it stamped and was trying to prevent us from boarding because of it. Our response was that no one, at any point, stated we needed a visa stamp on the boarding pass when we checked our luggage in the baggage drop-off area. I've traveled between countries before and have never experienced something like this. Additionally, Ryan Air knew we were Americans since we had to provide our passport numbers abe the country that issued them when we checked in online. You would think that they would have their systems flag Americans so that their employees know to say "hey, I see you're an American. FYI, you need to her a visa stamp on your boarding pass at the baggage drop-off area prior to boarding." Will never use Ryan Air again in my life, regardless of the supposed savings (cause in reality, there are OTHER & BETTER airlines to choose from; don't give crooks business and better to give it to their competitors)."
Pros: "i love ryainair"
Airlines flying from Cluj Napoca have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Cluj Napoca
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Social distancing seating
Middle seats unavailable to book on flights from Cluj Napoca
Testing for antibodies, testing for symptoms for flights from Cluj Napoca
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