Daily cleaning, installation of cabin HEPA filters on flights from Costa Rica to Tel Aviv
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Scores according to KAYAK customer reviews
Cons: "Waited on aircraft for over one hour after boarding Flight attendants did not provide any updates or compensation for passengers sitting and waiting See tweets from other passengers on aircanada who experienced the same confusion, lack of updates, inattentive staff, pilot made very few updates and did not instruct flight attendants to do anything to make situation easier Delayed over an hour after we were told flight would be departing Offered pretzels Bathrooms were not cleaned after previous flight (garbages over flowing, stench, water everywhere) No air conditioning in flight Did not turn on wifi for the flight Will be filing a formal complaint and requesting a refund."
Pros: "ok, seating but good movies"
Cons: "not enough space for luggage"
Pros: "Better than expected"
Pros: "Te tightest seat ever, and I'am 75 Fair treatment by the crew Seatwise am not looking forward yo my return in a month Food os fair"
Pros: "the crew was extremely nice. i was mainly impressed by the many times they made the effort to serve water."
Pros: "Everything you would expect for a budget flight. Comfortable seats with a decent amount of leg room. Quick boarding time and landed on time."
Cons: "Entertainment only available for purchase with a tablet rental. Corners of the floor were a little dirty."
Cons: "We were delayed for several hours. I could’ve and should’ve driven to Toronto because I would’ve made it there a lot quicker. The crew members were rude and clearly unhappy to be working. None of them were accommodating. It was a very unpleasant way to start my trip."
Pros: "the concept"
Cons: "the reality"
Pros: "Very good plane, comfortable and new. Food is okay but they were short with all the options (the back of the plane had no option for dinner due to lack of meals)"
Cons: "The crew were nice but lazy. Whenever someone called them through the chair system they just ignore the call. After a few time I tried to call them I just went to their area to ask things."
Pros: "The flight was so not packed. There were rows and rows of empty seats. I had a row to myself to sleep on, it was amazing."
Cons: "Food wasn't great. Especially breakfast"
Cons: "The way I was treated upon my landing in Toronto. When I missed my flight I had to stay at the airport from 10:30pm until 9:30am and there was nothing offered. No place to sleep or any compensation for food. I spoke with others that had food vouchers and others got toiletries. I'm not impressed."
Pros: "crew was very helpful polite nice and welcoming"
Cons: "food was not fresh, hot meal was pretty terrible in both 2 flights"
Cons: "Lost luggage"
Pros: "Seats were fairly comfortable. Tv choices were excellent- made the time pass much more quickly."
Cons: "No snacks provided, just options for sale. Those looked interesting though."
Pros: "Excellent fight.... comfortable and easy..."
Cons: "Crew where a bit slow... and the use of 4! Languages for announcement was annoying..."
Pros: "The deleted meals request could not be remedied even with greater than four hours notice of THEIR mistake. No proper meals for a 15 Hour flight and no compensation."
Cons: "Get it right or make it right."
Cons: "I could not travel due to the fact that Im pregnant and it is of really high risk and the airline did not help me. I lost my money and could not even get a credit to travel later."
Cons: "They changed our chosen seats so we had to sit in the middle. No complimentary food or snacks served on a 5 hour flight. It would have been good to know that ahead of time so we could have brought something to eat for lunch."
Pros: "I can't say there is much in the way of customer service provided during this entire flight."
Cons: "They wouldn't let us upgrade even though there is tons of empty seats in first class, and the flight crew wouldn't even make eye contact or answer call lights the entire flight! Was one of my worst experiences with Air Canada."
Pros: "Incredible plane!!"
Cons: "Bathrooms and seats need to be longer!"
Pros: "I love that I had a direct flight for my destination, from TLV to Pearson Int'l, at a decent price. This is usually hard to come by. The in flight entertainment options are very good. The online check-in process worked very well."
Cons: "The service on my original TLV-Pearson Flight (Dec 23rd am) was not great. The staff sat in the back gossiping the entire time and looked offended every time I came to ask a question or ask for something - they would get silent and just sit there, like I was interrupting an important conversation and so I even offered to get my own stuff. Ridiculous! What happened to customer service? The food is HORRIBLE! Worst food I have ever had on a flight, and I flew to 8 countries this last year, so that says a lot. I'd recommend only eating food you bring, or just starving yourself."
Pros: "The cost is to high especially not coming with a meal"
Cons: "The connection process at YYZ airport. You need to clear security twice in order to connect. Risk of missing flights got connection because the walk to terminal is long and security checkpoint is very inefficient and sllw"
Pros: "The crew was very friendly and attentive."
Pros: "The flight was good."
Cons: "I ordered a kosher meal, but they did not have it."
Pros: "Food was not included in a 5 1/2 hour flight. Which it should be."
Cons: "Crew didn't come around much for most of flight, except for duty free - couldn't get water, or hot water for tea for a long time"
Cons: "Even though I reconfirmed my kosher food, it was not on the plane."
Pros: "Good food and entitemint"
Cons: "The crew was fine but not overly friendly or helpful. They got the job done. I know that your coach seats are fairly standard in the industry. I just find the leg room to be too tight for a long distance flight."
Cons: "Leg room is HORRIBLE for a man 6 feet tall"
Cons: "Left unattended in wheelchair at two stages"
Pros: "The flight attendants were awesome. Specifically the black lady with short hair, I don't remember her name but she was fantastic and super down to earth."
Cons: "The variety of new movies was somewhat limited when compared to United."
Pros: "The boarding was efficient."
Cons: "Seats weren't comfortable even with an empty seat beside me. Vegetarian meal was not good at all. The general pancake option was gone before it even got to where I was sitting and the omelette was old school flights.. Which in this case was really bad."
Cons: "The vegetarian meal was awful"
Cons: "I missed this flight due to my other flight being late."
Cons: "Some crew members were not always kind."
Pros: "Good service, very attentive. Breakfast needs improvement"
Cons: "The middle seat is horrible, no room to even bend over to reach my bag which was at my feet. Very uncomfortable and no room to put the elbows because the other two seats take the elbow rests . Make it a double one or something because I couldn't even fall asleep for a second plus I got a back ache throughout the"
Cons: "I was seated in the middle of the plane right by the bathroom in the middle seat, the lady to the right had the same idea that these seats were very bad cause they don't have much space as the others also it's right next to the bathroom,, were you get to enjoy the noise from the bathroom door to flushing not include the smell,,, I wonder why you guy charge more for seats with space and you don't give discount for the worst seats in the plane,,, The lady complained and they changed here seat I had to stay there and not be able to sleep for more than 5 mints, from the reasons that I said before,,, by far the worst experience,"
Pros: "Did like the crew but didn't like the food at all.was really bad. It was cold very cold and the screen didn't work so I couldn't see the movies."
Pros: "Entertainment options"
Cons: "Coach is miserably small and the lights were dimmed far too late"
Pros: "The Boeing airplane was either new or upgraded with plenty of in flight entertainment. In addition it was clean and fresh. The seats seemed to have more legroom than some I have flown. I could actually use my notebook on the tray stand. I was traveling on the same plane with my wife but we could only get separate seats. I decided to ask before boarding if they could put us together for such a long flight and they took my boarding pass and actually tried. The lady I checked in with was extremely gracious. She passed our info along to the head attendant on the flight who came and found us and told us she had found seats together. We had already done some seat switching with the kind people around us and managed to get together. The head attendant was happy for us."
Cons: "Long flight, when we got close to Tel Aviv, a guy attendant who wasn't on my side yelled at me from the other ailse and scolded me for not being locked in 30 minutes ahead of time and threatened to write me up. He was red faced. The head flight attendant made a call over the intercom, I jumped up and started stowing my computer and he comes by 30 seconds later and literally yelled across the plane. He must have had to clean a bathroom up that someone let loose in. I looked on the flight time register on the screen when I was locked in and we were 35 minutes out. Not quite a rule breaker was I."
Pros: "787 atmospherics good - humidity, etc Decent price for this flight"
Cons: "Economy Cabin one of the most uncomfortable. Attendants were angry, short and disgruntled the entire flight."
Pros: "The flight was one of the more uncomfortable flights I've taken across the Atlantic, and I fly multiple times per year. The flight attendents were nasty, sarcastic, and unkind. I heard them bickering between themselves throughout the flight, which was very uncomfortable to hear as a passenger. The kosher food was barely edible. The seats were small and uncomfortable. I am under 5'5" and on the small side, and I could barely fit in my seat. I will think twice before flying Air Canada again, and I will tell other people about my experience."
Pros: "Very nice crew - something I have learned to appreciate over the years."
Cons: "Chairs were small and I was uncomfortable. Food wasn't good."
Pros: "Same as stated above"
Cons: "My suitcase did not arrive with me."
Airlines flying from Costa Rica to Tel Aviv have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Costa Rica to Tel Aviv
Masks required on board, masks provided on flights from Costa Rica to Tel Aviv
Social distancing seating
Middle seats unavailable to book on flights from Costa Rica to Tel Aviv
Testing for antibodies, testing for symptoms for flights from Costa Rica to Tel Aviv
Waiving of change fees. Search flexible flights from Costa Rica to Tel Aviv