There were no charge points for phones on the economy seats. The seats were comfortable overall. Food was okay.. flight was on time
The flight was delayed. The aircraft was unclean. Promised seat was not given due to change in Aircraft. Not one crew on ground was in a position to give any response. Amsterdam Airport is AVIODABLE Over crowded. Over Expensive. Poor Services.
It was really nice journey i personally recommend klm flight
I’m grateful for the KLM Air France shuttle bus service to Ottawa. However due to construction and other issues related to the chaotic Uber pickup system at YUL, it’s a challenge to find the Kelios bus service to Ottawa. The signs are not clear or even available. No staff to guide passengers. It’s a stressful experience.
Flight was on time, staff are friendly and helpful onboard.
Terrible last row seats many seats available but no offer to move to better seat
Delay on my previous leg, had to run to catch my flight. But that happens. Overall ok.
They forgot to serve food and the crew was very unfriendly. Never experienced such a bad KLM flight. Usually fly from Toronto. New York was different.
Couldn’t get boarding pass in SLC even with help from a redcoat, so had to find a desk in AMS to get boarding pass. Technical problems so not sure why. Very inconvenient. The KLM app is not as user friendly as most apps. Also had to wait almost an hour on the tarmac for a fuel truck, which caused us to miss a connecting bus in LUX.
Ad experience - been flying many years with them but they are losing out to other carriers with their service and bagage / seating policy. My 2 12-yo kids were not placed with the parent. Absurdity.
It was perfect! I've never flown with United before, but I definitely will in the future
We purchase first class seats for the first time for multiples of standard economy ticket. There was no access to the club lounge and no priority boarding. The meal and the service once on the plane were superior and the seat was nicer, but not worth the price difference. I will be happy to seat in economy and spend the difference on more travel.
Short flight, crew and staff very efficient. Over all good flight experience.
Flight left on time and we arrived 25 minutes early! There was a gate available when we arrived so early on a busy Sunday afternoon! Flight attendants came around twice with the drinks cart.
Not being stranded in Chicago for her airport to 11:30 tomorrow morning the 3rd
This Japanese airline provides great service and very helpful in assisting their passengers.
I wish there were outlets to charge my iPhone. The crew was great; we had a female pilot who was great with explaining what was happening and delays,
Both flights delayed. 2nd flight over 3 hours late mechanical issues
Hotter than Hades in August. Why, why do crews think that in the winter when we are already dressed for cold weather we need a cabin that is 82 degrees. Even the vents were blowing hot air.
Where the plane landed and the next grate to get to is a LONG LONG LONG walk again if one is not fit and healthy with no carts to assist. It sucks
We had originally booked our flight from Punta Cana to London Ontario but our flight from Toronto to London was rescheduled and we would of had a 14 hour layover in Toronto before caughting our flight to London which is unacceptable. So we canceled our flight to London with no compensation and booked Robert Q Airbus from Toronto to London. We are not planning on using Air Canada for any more travel trips. In the last year and a half, Air Canada has rescheduled my flight from Toronto to London 3 times and forced me to cancel the flight and take Robert Q to London to avoid a long layover in Toronto. I received no compensation for the flight which is unacceptable. I'm very disappointed in the way Air Canada always rescheduled my flight from Toronto to London.
Excellent. I could change my flight and cone back a day earlier. Everything was great thanks 😊
Good experience. I like the precise information about boarding and baggage by mail and texts
Air canada definitely needs to get better with their timing for flight as our first flight time was changed and moved earlier and flight from hnd to yyz was delayed by like 1.5hrs
Super experience. Earlier than schedule departure and arrival. Baggage handling was very good
I liked a lot , the flight attendant so nice ,the seat very comfortable I enjoyed the flight , I will do it again with Air Canada,
I was very excited when we were to arrive 19 mins early . However that did not last long since there was no available gate and sat there waiting almost a hour.
Real smooth and easy, Real good leg room in coach!
Meet my expectations and I’m happy I choose sir Canada
There wasn't much leg-room, and although I requested a vegetarian meal, there was an error and I did not get one. Everything else was excellent.