Daily cleaning, installation of cabin HEPA filters on flights from Florida to Tel Aviv
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Scores according to KAYAK customer reviews
Pros: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
Cons: "Boarding and airport were terrible. Needed to walk 2 KM from one gate to another, only to board bus back to original location. Bus needed to make multiple trips to accommodate all passengers, this took one hour for boarding."
Cons: "Delay of 1 hour, waited on the plain extra hour."
Cons: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"
Cons: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Pros: "Very nice journey. Personel super, they help everysecond"
Cons: "I want to read other newspapers They have use only one boice"
Cons: "Movies didn't work well"
Cons: "Must tell custom officials not to yell out "Lady come here". Boarding took way too long. Flifgt was delayed with no explanation or information."
Pros: "N O T H I N G"
Cons: "Boarding problems"
Cons: "Two hours delay and lost baggage"
Pros: "Big plane"
Cons: "Boarding process was a zoo. Notificationso on loud speaker every 5 minutes waking you up"
Cons: "Delay 1 hour!"
Pros: "Happy staff"
Cons: "Sears to close too tight"
Pros: "Same as above"
Pros: "Your crewsom"
Pros: "The quality of their team"
Pros: "Plenty of room Nice multimedia screens"
Pros: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Cons: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Pros: "A light meal."
Cons: "Very crowded -- good for the company. Delay in taking off."
Cons: "The delay"
Cons: "great delay without explanations"
Cons: "to hot, very hot!!!"
Cons: "The company lost my baggage"
Pros: "Quick and nice"
Pros: "To small area for passengers after security before boarding"
Cons: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"
Pros: "Very nice."
Cons: "The Kate arrival at the final destination."
Pros: "Security at the Ataturk airport. Airtight and curious. No wonder terrorists could only strike outside."
Cons: "Departure time is always ten tative with Turkish. Even though they clearly were expecting a late departure, passengers weren't notified. When boarding time was pushed back 30 minutes, it was already 22 minutes overdue (and it started much later then eve n the pushed back time). Terrible standards/"
Cons: "Checked bag got ruined, servie was terrible"
Cons: "My Luggage did not make it, I don't have any information about it :) Lot of people did not get their Luggage"
Cons: "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."
Pros: "Once on board flihht was fine."
Cons: "Had to board from tarmac up plane steps in the rain. Everyone got soaking wet. They should have some covering. Also some of my clothes in my suitcase arrived damp."
Cons: "Wine quality was low. I would have paid for better quality wine. Otherwise the staff was very accommodating and friendly."
Pros: "Kind. Generous. Competent. Relaxed. Thank you."
Pros: "See above"
Cons: "See above"
Cons: "Except the bad treatment in Istanbul connection to Tel Aviv which makes me reconsidering flying with the Turkish Air lines I have nothing serious to complain"
Cons: "Boarding announcements were hardly audible. We chose comfort seats for extra payment but that still did not turn out to be comfort class. Seat classes are confusing. No temperature was taken before boarding."
Cons: "Everything was great and went smoothly."
Cons: "Love delta. Everything was excellent"
Pros: "The crew was helpful but left you alone unless you needed something."
Cons: "Travelers who have already had covid need to stop wearing masks!"
Pros: "Clear announcements, nicely stated mask rem8nders, center seats open"
Pros: "Very clean, kind w mask instructions, like boarding back to front"
Cons: "Broken tray table literally off its hinges and unusable."
Pros: "great flight, good social distance and empty seats in between"
Cons: "really nothing, it was as good as possible in these times"
Pros: "Baggage handlers extremely fast"
Cons: "Nothing. Perfect flight."
Pros: "Entertainment was great , also being able to watch live tv. Cabin crew were good"
Cons: "Be on time , delayed for an hour"
Cons: "Too many flight delays and gate changes"
Pros: "Lift off and landing was excellent"
Pros: "The crew was polite and attentive the entertainment was good. Every thing else was pretty disappointing. The bathrooms onboard were pretty Dirty. The flight was delayed and no overhead baggage space. For such a long and delayed flight they gave me one pack of cheez it. Terrible value for money :("
Cons: "More snacks considering the delay. Maybe even a some sort of credit for my time wasted."
Pros: "There was no flight"
Cons: "Flight left without notification. This was my dads connecting flight and it was missed, due to delays."
Pros: "It was fine. They didn't charge me for the exit row, so that was nice"
Cons: "N/a. It was fine"
Cons: "1. Board the plane from back to front! It is ridiculous the way it is currently done. 2. Get people to announce boarding who speak CLEAR English. 3. Further limit carry-on luggage."
Pros: "I like how friendly the crew was"
Cons: "Our flight was delayed by an hour and we had a connecting flight IN ATL that we had to get to in :30 minutes. By the time we got off the plane we had :15 minutes to get to our connecting flight. We barely made it. They were about to close the door on us. Didnt really appreciate that."
Cons: "Flight was delayed."
Cons: "Boarding is as usual chaotic"
Pros: "Boarded fast"
Cons: "Woman next to me with crying baby didn’t care that her baby’s head and arms where pretty much in my seat the whole flight. And the girl in front of me was wildly dancing the whole flight in her seat with headphones on and she get pushing back in her seat hitting my knees And every announcement the flight attendant made during the flight sounded like he was stoned and obviously didn’t care what he was saying"
Pros: "Timing of the flight and the luggage step by step notification"
Cons: "Surrounded by screaming kids, screaming adults and no AC"
Cons: "Never on time"
Pros: "The quickness of boarding n the crew"
Cons: "the landin n small seats"
Pros: "Plane was clean and updated"
Cons: "No negative opinions"
Pros: "I didn’t"
Cons: "There was an issue when taxing to the runway and we had to be towed back for repairs. The problem was as we waited there was no AC for too long. The staff was also very unfriendly. 2 times they hit my seat with their cart. I was just not a great experience"
Pros: "Flight was short"
Cons: "Was charged $60 for a bag that was supposed to be free"
Pros: "On time, staff, and overall service"
Cons: "No complaints"
Cons: "delayed flight"
Pros: "On time take off."
Cons: "No comments"
Pros: "Going by and come Ming back Atlanta check in desk was the rudest Laziest most disrespectful emoyees I have ever came across . Check in person played on her phone and didn’t even look at you when asking what seat was I assigned . Going from Atlanta to Fort Lauderdale the check in person was so rude there where 5 people askI’m her what’s her problem . The crew the flight was excellent but the Atlanta check in desk really dropped the ball 2 times . If I was the manger I would fire the whole staff and If I was above the manager I would fire them as well as I’m. Sure this is not an isolated occasion."
Pros: "The Captain greeted each guest both on and off the plane !!"
Pros: "Smooth flight in time. Didn't realize would have to go thru another TSA security check point. Otherwise smooth flight, great communication from the captain."
Cons: "Cramped seats and the food wasn't that great. Plus final meal was served late which lead to quick eating and feeling rushed."
Cons: "That's the flight is clean"
Cons: "You had me check my hand luggage with expensive items that did not arrive."
Pros: "The plane was really cool. Some more advanced technologies than other Airline companies. Crew was good too."
Cons: "Issue happened with my landing. Didn't make it in time to next gate. Delta did everything they could to blame me, insulted me on The phone and definitely provided the worst customer service"
Cons: "The special meal I ordered was delivered to someone else. The entertainment system wasn't functioning properly and no English susbtiles we're offered for any of the movies, unlike my previous Delta flights (for some reason there were only Chinese)"
Cons: "Planned my trip for my birthday/10 year anniversary. The first leg of the trip, flying from ft Lauderdale to atlanta was ok except for the pilot having to circle around bc he was too close to the airplane in front to land. This made us supposedly late to our connecting flight which by the way was not supposed to leave before 8:10. My husband and I arrived at the gate about 10 minutes before only to be told that the door was locked. Needless to say, we weren't the only ones. When we got up to the desk, the attendant was extremely rude. I was having a conversation with my husband about a dog that had just passed us . She immediately made her way into the conversation asking me what i was saying. I told her I was talking to my husband about the dog and under her breath said : " I'm sure you were." I then told her that i was more than sure about what I was talking about. We get booked on another flight and my seat was the only one without a working monitor. We asked the suitardess to see o If there was anything that could be done They tried to reset it to no avail. Since we didn't say anything else, it was forgotten about. My husband shared his screen with me so that I wasn't totally bored on the flight. Not the way I wanted to start off my birthday but I'm glad that nightmare is over Delta really needs to retrain their employees on customer service bc it leaves a lot to be desired!"
Pros: "What I USED to like was the no hassle, no problems getting the tickets right through landing on the tarmac."
Cons: "I had a family emergency and because I had used a mileage ticket (as opposed to a paid ticket) I was told that I needed to give them 72 hours notice. I tried to explain that I had no control over the situation. It fell on deaf ears. I was so upset and frustrated that I could barely speak. My miles are now lost as the entire round trip ticket was cancelled and I have no way to regain all those miles that I wasted. It was the first time Delta did not come through for me and I must say, it's left a very bitter taste in my mouth. I couldn't believe that there isn't some provision (there is if I had paid for my ticket) and have lost all those miles that I use to fly Delta. So much for customer service."
Pros: "Super smooth takeoff and landing. Great plane, more legroom than other airlines."
Cons: "Nothing special - just ok - tight leg leg room was expected - no entertainment at all - wifi very slow and couldn't load a book for my almost blind father - just ok"
Pros: "It was smooth sailing all the way"
Cons: "The people sitting next to me thinking my space was his space too"
Pros: "Friendly staff. Very accommodating."
Cons: "Wifi never works. I wanted to charge my phone, but my outlets weren't working, either (my neighbor had no issues). Kinda sucked considering I was planning on working on my flight to New York. The AC was blasting humid air, so it was extremely uncomfortable."
Cons: "Delta didnt wrap car seat in plastic while it was raining so it was soaked"
Cons: "Our flight was delayed by an hour, which didn't really affect me, as Detroit was final stop. However, there were a large amount of people on the flight with connecting flights coming into Detroit. I am POSITIVE that several of those people missed their connecting flights as the flight attendants and crew did not allow for them to leave the plane first. As people seem to be so self-centered anymore, the attendants should have announced that people were not to leave until all passengers with connecting flights had left the plane. Very sad that people can't use common courtesy all by themselves, but as they can't, it should have been enforced by the team on the plane."
Pros: "Crew was fantastic and I really enjoyed having multiple USB ports to keep my devices charged."
Cons: "I could not print my boarding pass, get it on email, get it at the airport. A waste of their time and mine. And makes no sense. It is some new policy of Delta. Not good"
Pros: "The good the crew and the bed"
Cons: "The overheads were noisey and loud and made it difficult to sleep"
Cons: "No in flight entertainment"
Pros: "The seat wasnt comfutable"
Pros: "crew attentive the plane is very clean"
Cons: "No WiFi despite paying. No Kosher food despite ordering."
Pros: "Having a seat on the plane after it being delayed over 5 hours,"
Cons: "Leaving on time."
Pros: "The flight was on time"
Cons: "Seats, entertainment, crew attitude"
Pros: "Seat was OK"
Cons: "Any entertainment"
Pros: "Great staff and food"
Cons: "Comfort was not great and no entertainment options whatsoever"
Pros: "Crew did their best to make us happy."
Cons: "I felt duped by Lufthansa by the so called business class, where my legs barely fit, there was no entertainment, and there was no real difference at all from economy except for not having a person in the middle seat. It was equivalent to economy plus at best, but charged at business rate."
Pros: "Same crew. Really nice flight smooth and professional"
Cons: "Flight got cancelled."
Pros: "Crew was ok. Had to manage difficult passengers."
Cons: "No entertainment. Average food. Little space for legs."
Cons: "Boarding from terminal f sucks"
Cons: "I never made it. See reasons above. feel free to check into the letter I wrote your customer service. Terrible"
Pros: "Crew was nice. Lufthansa crew is usually good, so no complaints."
Cons: "Even the crew said that the plane was too crowded, and that they should have used a larger plane for such a full flight.There was no entertainment on the plane, unless you provided your own device. My flight from Chicago to Frankfurt was on a very large plane so I have no complaints, but, the plane chosen from Frankfurt to Tel Aviv was much smaller, and packed to the gills, with passengers, and luggage, and crew. The crew themselves remarked that the type of plane used for this flight was inappropriate."
Cons: "We had to fly to mun because it was delay from florence"
Cons: "LH flight from Seattle was late, and I barely made it to the LH connecting flight to TA. Landed in Tel Aviv, but my one bag didn't arrive with me. Looked for the Lufthansa desk, but there is no such thing. They have farmed out the task of dealing with lost luggage and masses of confused to irate people to another firm. There were approx 40 people trying to get some information from 4 ladies, one of whom was new. They were unable to deal with many reports at a time. How about take a number and we'll call you up in turn? Instead it was like a push and shove pressure cooker just to find out the status of said missing bag and make a report. I was dealt with last. At this time, I was exhausted and angry. The ladies were very good and very kind. They informed my ride of the delay, and told me that the lost bag would come on the next flight. They took me out of the area to get a drink and a bite to eat. We waited. It came. We drove to my destination a few hours away. Never have I had to deal with such a time consuming shambles to find out the bare minimum of information. I finished the trip and will never fly with Lufthansa again."
Cons: "No Entertainnment , no space , very small airplan"
Cons: "To Whom It May Concern, My name is Eliezer Korbman. I was a passenger on LH403 with service to Frankfurt, Germany. Upon reaching cruising altitude and prior to dinner service, a Lufthansa stewardess reached across my midsection, activated the reclining mechanism and forcefully returned my seat to its upright position - waking me up to eat. (You may conduct your own investigation, but there was no prior announcement.) I politely declined, but was later denied dinner and breakfast. To clarify, I was unable to eat or sleep. This is utterly disgusting service. I am incredibly disappointed in Lufthansa for the way that I was treated aboard LH403. Unless I can be persuaded otherwise, I will be taking my business elsewhere. Garbage service! Shame on you Lufthansa!"
Cons: "Took a few time to ask for my kosher food. Crew couldn't locate me on the list, than the were out of kosher food, gave me regular breakfast, which I couldn't eat more than granola. It was pre-ordered, and I called to confirm a week ahead."
Pros: "Please continue to use newer, updated places."
Pros: "The flight was punctual and smooth, maun concern!"
Cons: "no tv, no papers, food soso"
Cons: "Being put in a distanced place for boarding"
Cons: "the crew was horrible and rude"
Cons: "the food was not kosher chicken with milk at the first flight the past was owerfull"
Pros: "all the flights were on time, the service was wonderfull"
Pros: "Stressed out crew. No pillows."
Pros: "Very nice"
Cons: "An hour late"
Pros: "Great planes."
Cons: "Flight attendants didn't want to help me find space for my bag. There were many small pockets so I asked them to help arrange so we could fit my bags. Without even looking they said there's no room. 'I can't do that' is what I was told. So who can?? (Maybe she was a transfer from united)"
Pros: "I like the service and food. 45"
Cons: "I like food and service and they had things that make it different. 48.."
Cons: "the seat"
Pros: "all was perfect and helping"
Cons: "nothing all are fantastic"
Cons: "Overall experience - will not recommend this company and will suggest another company"
Pros: "We often fly on Lufthansa and highly recommend it!"
Cons: "There was no movie..."
Cons: "The same as above"
Cons: "The business class is not really a business class, and the chairs are not comfortable. Moreover, there was no entertainment. During the boarding there was no distinction between Business and Economy class. There should be an opportunity for business class to board at any time."
Cons: "its was very very bad bad bad bad its a shame for them very not good bed bed"
Cons: "the seat. not suitable for a business category"
Pros: "Lufthansa was really comfertable company, really good price and i'd so much."
Cons: "The plane was extremely small and uncomfortable. There were only two lavoratories for 60+ people, the other two being reserved only for the 10+ people in first class. As a result, throughout the whole flight there was a long waiting line in the plane's aisle, causing the crew to complain angrily in German, thinking we wouldn't understand what they're saying, because they couldn't go through easily."
Pros: "Good pilot and staff and service"
Cons: "There was no entertainment at all. The flight from Frankfort to Tel Aviv did not provide a pillow or a blanket. I arrived cold with a stiff neck. The personal spotlight didn't shine in the right seat."
Pros: "Very nice crew"
Cons: "Boarding and take off was late, probably the fault of destination airport"
Cons: "The meal was served rather slowly. I think there ius a place for improvement there."
Cons: "we were with 2 kids (1 Child and 1 baby). They ground crew did not allow us to board first (like usually). We had to wait until the economy boarding, it became too crowded and was hard to reach the airplane with the kids. regards"
Cons: "the waiting before the boarding, the Frankfurt airport gate for telaviv is different from the other gates, no store, no drinking water except one small counter that sell water and other food in very high prices, I except to have at least free water in the gate, excepsialy when we wait their more than hour an half"
Pros: "Got the seat that I paid extra for ,,,"
Pros: "Everything was OK"
Cons: "Bigger seats the new ones are way to narrow"
Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."
Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Cons: "When its rain we shouldn’t walk to the air plain"
Pros: "Flight arrived on time"
Cons: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Pros: "The crew and the timing were ok"
Cons: "The seats were uncomfortable"
Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Cons: "Don’t be late"
Pros: "Crew were great"
Cons: "The plane was very hot"
Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Pros: "Crew was fantastic."
Cons: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"
Pros: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Cons: "The earphones could have worked!"
Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Pros: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Cons: "No downsides at all"
Pros: "The crew!!"
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"
Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"
Pros: "The seats seemed to have more space on this plane which was nice."
Cons: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Cons: "You are almost always late!"
Cons: "Flight departed 35 minutes late"
Pros: "Everything excellent. Comfortable seats in business."
Pros: "Food was excellent, frequent and filling"
Cons: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."
Cons: "Food and one bathroom out of service makes an awful flight"
Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"
Pros: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Cons: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Pros: "Good flights. Good prices."
Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"
Pros: "Very friendly and helpful personnel."
Pros: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."
Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Pros: "Everything. Staff incredible."
Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"
Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Pros: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Cons: "The seats in economy were a little too small for a 12 hour flight"
Pros: "The staff was fast and curteous."
Cons: "There is not anything to complain about besides the usual discomfort of travel."
Pros: "Night flight so no entertainment allowed sleeping"
Cons: "Kosher food could be improved"
Pros: "Good and plenty of food available."
Cons: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."
Pros: "Service was good"
Pros: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Cons: "No complaints."
Pros: "Not amazing...rather lack of attention."
Cons: "It was 20 of us in the cabin. Better attention? More alcohol?"
Pros: "The pasta was great"
Cons: "Movies with english subtitles"
Pros: "On time good service"
Cons: "Very cramped seats on old plane."
Cons: "I don’t like the configuration BA is using in Business class. The staggered seating with 50% rear facing makes griping in and out of seats"
Pros: "The crew was incredible"
Pros: "Amazing crew, kind and patient"
Pros: "Customer service was great when I miss my conecting flight they helped me get a new one"
Cons: "The plane was old, and also i ran from my gate to the conecting flight and i missed it. Honestly it was impossible to make it."
Pros: "The representative at Miami took forever to get a wheelchair. She did not pay attention to my ticket that states assistant needed until I said so. She was in a hurry n did not give me all her attention. I think she was rude and inconsiderate based on my age or don’t feel like been bothered"
Cons: "The representative at Miami took forever to get a wheelchair. She did not pay attention to my ticket that states assistant needed until I said so. She was in a hurry n did not give me all her attention. I think she was rude and inconsiderate based on my age or don’t feel like been bothered"
Pros: "The crew on the plane were lovely and the service was great. We paid for exit seats so had lots of leg room."
Cons: "The plane was very old and the entertainment system poor. Small screens, no wifi and laggy interface."
Cons: "Delayed again. 3 flights in a row"
Cons: "La pantalla se veía muy borrosa. Un sistema muy lento y obsoleto Necesitan actualizarlo"
Pros: "The Absolute Best Service I've Ever received on a flight!! I was fed snacks dinner and breakfast! The cabin crew was constantly paying attention to the passengers!! Seats were very comfortable and pillows and blankets were provided!"
Cons: "The layover in London was too short and we missed the follow-on flight due to the flight getting into London late and BA not getting us through the terminal rapidly."
Pros: "We enjoyed the fact that for economy, they offered mixed drinks and wine. Dinner food was excellent. Breakfast not much, but then again I'm not much for breakfast. The seats in economy were comfortable."
Cons: "The screen on the old 747 needs to be refurbished."
Cons: "I did nit get on time to the flight to Tel Aviv"
Cons: "Screens were difficult to maneuver. In some instances wouldn't open."
Cons: "not much room. cant explain the boarding. too complicated and required going down stairs."
Cons: "I tried used assistence and lost de conetion"
Cons: "Flight attendant moved my purse into an overhead bin while I slept They Couldn’t find it for over an hour. Panic. Passport and cash in purse."
Pros: "Certainly not the female airline attendant from Johannesburg to London on 1/4/2018."
Cons: "I boarded the plane and made a mistake by sitting in the wrong seat and placed my hang-up bag in the overhead compartment. When I realized that my actual seat was 10 rows back on the very last row, I moved, leaving my hang-up bag near the first seat. As time passed, I heard a woman on the intercom say something about a lost "jumper". After learning that a "jumper" is a sweater, I asked the nearby airline attendant if the sweater was a navy color, like the one that I had left in the overhead. A female airline attendant came to me, carrying my hang-up bag with my sweater and repeated 4 times that I was lucky because she was about to put my "jumper" and hangup-bag off the plane and leave it in Johannesburg since no one had responded sooner!!!! I was so stunned that I could not say anything. I only kept wondering why would anyone go into the overhead and start pulling things out? Why would someone take such extreme measures and not walk down the aisle, asking every person on the plane, including the people on the back row? This type of thing could happen to anyone. Since I did not have a name tag on the bag and I live in the US, it would have been near impossible to ever find my bag again if left in So.Africa! Plus, the woman went on and on in a very rude & condescending manor when all I could do was sit in shock, wondering why she would take the time to go through the overhead and look for a hang-up bag that does not have a name tag!!!!"
Cons: "12 hour delay. Very disappointed with British airways"
Pros: "BA recognizes benefits earned with AA (OneWprld alliance). Boarding was quick and get to use the launch to freshen up before the trip."
Cons: "Crew was not polite; food was terrible and seat was awful (no space, poor quality entertainment screen and no space for legs)"
Cons: "Freezing cold cabin"
Cons: "Everything was fantastic."
Cons: "It gave me a different return date"
Pros: "Efficient and convenient."
Cons: "The cleanliness of the plans...my tray table has crusted food stains and the magazines in the seat pocket had gum all over them."
Cons: "The food."
Cons: "The plane was old with worn furniture, torn material on seats, and non functioning entertainment system"
Pros: "Not much"
Cons: "Boarding was late with no announcement. Entertainment was limited to none existent."
Pros: "- price - crew"
Cons: "- no USB - tiny screens - poor video quality - crappy food"
Pros: "Staff were nice"
Cons: "Disappointed with the food choice"
Pros: "Great space and sit in Economy Plus area"
Cons: "The check in process in Miami airport. Crowded, slow."
Pros: "Very good experience, will travel with you again."
Pros: "That the flight only came in 15 minutes late."
Cons: "An old beat up plane in desperate need of renovation especially for a long haul flight. Only one nice flight attendant who tried to help. Others not interested. Terrible seat that I tried to move with no success. Did not eat anything or watch any entertainment. Very unpleasant experience. I have flown this route many times and next time I would fly Swiss through Zurich or Geneva as I have done before."
Cons: "No good provisions for infants"
Cons: "Their own employees didn't know that the flight was delayed, though their app had sent out a notice, and they refused to let me go through security, having already given away my seat more than an hour before the flight actually left. Then they refused to admit responsibility and do anything to help except to continue to put us on standby on their own full flights, knowing we wouldn't be able to get on one of those flights for at least a few days. They did finally give us a hotel for just one night and that was only after we kept reminding them that this was all their fault."
Pros: "I was late to the flight due to an accident and I have got a new flight quite easily"
Cons: "I have got a seat that can take t back, no one told me in advanced this is the situation and the flight attendent keeped telling me why it can't be done instead of looking for a solutioni"
Cons: "Food Accommodating bags when space is available"
Pros: "Very prompt and good communication from pilot"
Cons: "baggage was lost"
Cons: "Really nothing"
Cons: "This flight was delayed for 3 hrs which meant I would miss 2 onward connections-- had to be re- booked on American"
Cons: "I WANT TO CAHNGE TIME OF FLIGHT. BRITISH ASKED TO HIGT PAYMENT. IN THIS AMOUNT I CAN BUY TWO TIKETS IN LOW COAST COMPANY AND I HAVE ENOUTH MONEY TO BUY FOOD. PERSON THAT BUY TIKET FROM THE SITE CAN'T CHOISE A SITE AND ITS COME AUTOMATIC WITHOUT TO CAHNGE/"
Cons: "we order kosher food for the flights, on the first flight we recive only for 1 pessanger so on the way back we call few days before to the airlines company to confirm that is kosher food for both passengers and they confirm and again we didnt recive only 1 passanger recive for flight over 20 hours way to be with out food"
Pros: "Clear boarding, polite crew and a terrific set of films and TV shows."
Cons: "6ft 2 frame in economy was very tight and aisle seats have little space next to entertainment base stations. Food was acceptable, no more."
Pros: "British Airway's service is cordial and comfortable, which goes a long way to making the entire trip the same. Obviously they have no or little control over potholes in the air and wind turbulence."
Cons: "The flight was scheduled to arrive 2 hours before our connecting BA flight departed Heathrow. Unfortunately because of loading delays on our original flight, we arrived in Heathrow 40 minutes late. The crew said that 60 minutes is the designated minimum but we used all of the 80 minutes plus, and it airport was NOT crowded. If BA is connecting to BA, then you have a responsibility ahead of time to address this problem and keep connecting passengers from getting overly distressed in a strange airport."
Pros: "exelant crew ans service"
Cons: "overprice for extra bag"
Cons: "The plane is not comfortable. Especially the number of toilets is very small: only 1 (ONE) on each side in the touristic part. Is it the feature of BA? I have never seen such a thing on other planes."
Cons: "Absolutely cold flight, AC was like 15 deg. C"
Airlines flying from Florida to Tel Aviv have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Florida to Tel Aviv
Masks required on board, masks provided on flights from Florida to Tel Aviv
Social distancing seating
Middle seats unavailable to book on flights from Florida to Tel Aviv
Testing for antibodies, testing for symptoms for flights from Florida to Tel Aviv
Waiving of change fees. Search flexible flights from Florida to Tel Aviv