Cons: "The TV wasn't working and the crew I asked for help didn't do anything about it"
Cons: "No Free WiFi in the airport, and the salad on the plane was taste-less. There was not entertainment device on the plane."
Pros: "Crew was outstanding. Plane was spotless. No nonsense and lots of nice people working for the airlines."
Pros: "I would recommend Turkish Airlines to anyone. Excellent food and personnel"
Cons: "Leg space on this flight was less compared to other flights I had with TK."
Pros: "great vegetarian food"
Cons: "very short time layover between arrival and departure in istanbul by time we departed the plane which landed on time at 12.30 we got on bus that got top terminal at 12.45 and ran crazy fast to get to boarding for flight leaving 13.25. flight that close together are very stressful and unreliable"
Pros: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Cons: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Pros: "A light meal."
Cons: "Very crowded -- good for the company. Delay in taking off."
Pros: "good entertainment system good legroom new airplane"
Cons: "lowered the food standards compared to previous flights flight was late"
Cons: "Gate change not announced and when we asked at the desk, we were told "we are not the information booth!" Then it was a 90 minute wait to get through security."
They were delayed. Told us we wouldn’t make our flight AND Lost our luggage. Still no word from them! And no easy way to talk to a human about where our luggage is.
LAX to London was great. Spacious, nice crew, food was only okay. But you have to pay for WiFi on a 10 hour flight?! No thank you. Overall pretty good but room for improvement. And then on the flight to Nice the crew and boarding and flight was all good, except I fly frequently and those might have been the most uncomfortable seats I have ever sat in! Even reclined they were vertical and it was very uncomfortable. No one likes flying with their ears over their knees. It was so bad I am going to steer people away from this airline. I recommend figuring your seats out before everyone heads elsewhere.
Pros: "Great flight, great crew, comfortable seats, good entertainment. I LOVE the AA 787s"
Cons: "Nothing"
Pros: "Nothing"
Cons: "Well my flight was cancelled a few hours before my departure and was sent on another flight to a different city that was 3 hours away"
Pros: "The crew was friendly and the flight was almost on time."
Cons: "The power outlet at my seat didn't work. The baggage was delivered to the wrong carousel at DFW. The seats are TOO DAMN SMALL."
Cons: "Ramps up to the plane are a challenge for someone with movement problems. They had a mechanical issue that delayed departure for almost an hour for lack of a single screw."
Pros: "Crew did a terrific job."
Cons: "Seats were too cramped and flight was overbooked. AA canceled us off flight and gave up our seats even though we were already confirmed."
Pros: "Arrived at destination safely."
Cons: "Erratic flight info- first it was on time, then 45 minutes late, then 5 minutes late. Plane had crumbs and peanuts all over the floor when we boarded. Flight was very turbulent."
Cons: "Entertainment system for myself and my wife failed after an hour."
Pros: "Boarding process was fast and organizedfor the most part(people for lines before they are called)"
Cons: "No food or entertainment, but I do understand given the duration of the flight!"
Tampa to Charlotte - very upset that the orig flight from Tampa to Charlotte was delayed because they couldn’t refuel properly so we missed our connection. Not at all happy about how American handled it. Very inadequate amount for meals ($12 per person for a meal???) and the guy (Kelvin) acted as though he was doing us a favor providing extra vouchers for breakfast when, in reality, he simply duplicated the dinner ones so we would be on our way - very dishonest and poor customer service. (By the way, his gum chewing and body language was very rude) We arrived our final destination more than 24 hours later. Very bad business. Charlotte to Madrid - although the flight we finally got on was 24 hours later than scheduled, the actual flight was comfortable and pleasant. The movie choices could have been better. Madrid to Sevilla - The food was good but basically thrown at you with a don’t bother me attitude. The plane itself was quite dirty!
Pros: "They had a great selection of movies, each passenger received a blanket and pillow without having to ask, the crew was friendly and professional, and the takeoff and landing were smooth."
Cons: "During the reservation process it seemed that the ticket included luggage, and only when I received the ticket I discovered that I had to pay 30 Euro extra, each way, to check in luggage. The ticket was by no means low-cost, so I don't understand why that wasn't included in the price. And the food could have been much better, I really couldn't eat anything and I usually like airline food... :) Thanks!"
Cons: "Not having to wait in the hot line. It is terrible that you cannot pick any seat if you buy economy. And the economy seats are tiny!!! The rate for checking in baggage is more expensive than other airlines. Food was terrible: both for dinner and breakfast had plane awful sandwiches . Not traveling iberia again"
Pros: "One crew guy was really nice. I had bruised my leg and he gave me ice and checked in on me."
Cons: "Vueling/Iberia lost my luggage."
Pros: "Food was good"
Cons: "British airlines delayed flight to my transfer. Missed my transfer to Madrid and got one to London. Leaving from London my flight on British was delayed by 2 hours AGAIN. Not good."
Pros: "Crew was very professional and the seats gave legroom. Only drawback was the tray. If a passenger hasza bit of a belly there is no space to move and food is difficult to eat."
Cons: "Tha space for eating is limited. Otherwise overall one of the better airlines for servece and space and entertainment"
Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Pros: "The crew was amazing.The seats weren't bad but not super comfortable."
Cons: "The kosher food was excellent and delicious but cold.Our only complaint was that the boss of the crew laughing and making lots of noise when people were trying to sleep.It was great to see people so happy but not during sleep time.I loved the crew.They were very warm and friendly.Boarding was excell"
Pros: "Loved the staff. As far as my experience flying Iberia for the first time is concerned, the the staff was very attentive and courteous. The food was not bad either as it was pretty good and included many beverage options. Would like to see how they do for flights lasting longer than 8 hours. Mine was only about 5 and a half hours from Madrid to Tel Aviv."
Pros: "The food is very good in 1st class."
Cons: "Even though 1 of the 3 stewards was really excellent at everything (foremost his impecable attitude towards passengers), nothing is really standing out anymore in IBERIA 1st class. It used to be extremely good, but now everything is banal. No attention to detail or pleasantness. The one thing that really concerns me is that Spanish stewards, more the women than the men, are becoming more rude than before. I understand that some passengers must be a hassle from time to time, but this is their one and only job, so a nice attitude is of the utmost importance."
Oops. Please switch my comments between the two segments. DCA to EWR was fine. EWR to TLV was not.
Pros: "The seats are very comfortable."
Cons: "The Newark security people were ridiculously rude. The flight was delayed due to mismanagement of the gates, and yet they yelled as us, the folks standing in line (and not making a ruckus). The flight attendants seemed bored and were inattentive."
Pros: "Seat was nice"
Cons: "Was not asked for my ID on check in, Cold on plane, was not offered snacks, steward was chomping on his gum annoying...no in flight food offered, speaker system was loud and hard to hear"
Pros: "The crew was amazing. The food was great. The entertainment was great."
Cons: "There was very little room for my legs and I couldn't rest my arm on the seat next to me since the person on my left took over. It made my flight much worse. It is difficult to fly overnight when you are so uncomfortable and the price was very high in the economy area."
Pros: "I liked it because the flight was not overbooked and I had plenty of space."
Cons: "I didn’t like that I had pain and I didn’t know if the crew had any pain medication."
Pros: "Seats had ample room. Crew was nice. Good choice of movies."
Cons: "There was a problem passenger and we all had to get off with all of our carry on, and then repeat the whole boarding process. Very inconvenient."
Cons: "Food was mediocre and in very small amounts, even the I have been seated in premium economy, there still was little space in the armrests and hardly any recline"
Pros: "The avod system of movies was good and the channel 9 ATC was amazing to listen to."
Cons: "Multiple delays because of United crazy crew scheduling and a lazy flight crew. Flight attendants didn’t even give us the meals on a 12 hour flight. Worst flight ever."
Pros: "Food was pretty tasty."
Cons: "Flight was delayed, seats are just too close for a 10 hour flight."
Pros: "Was flying biz class and the audio wasn’t working. The flight attendant tried her best but only was able to reboot over and over again. But she didn’t offer a voucher or anything for the lack of a sound system."
Cons: "I missed the flight so I don’t have any feedback."
Pros: "Crew was nice. Airplane was in a good shape."
Cons: "Crew was trying to avoid providing free drinking water. Checking in for the flight took more than 1.5 hours."
Pros: "Snotty crew. Had to pay 2+ Euros for a Coke. Untrained personnel in the airport check in"
Cons: "If I had flown on Iberia"
Cons: "AirEuropa wouldn't let me board because was my passport will be due in 2 months although I was traveling to the country were I actually live. I will file a complain for full reimbursement, not to mention having to stay in Madrid for one day to wait for Iberia next flight to Guatemala which I took."
Cons: "There were no healthy options available to eat on this flight."
Pros: "Im not sure how comfortable can an economy, 12 hours and a half flight seat can be.. but somehow it turned out to be easy and nice"
Cons: "The only things i can think of are already given in business class, like even wider seat and spaces between lines"
Pros: "Le personnel à bord était très accueillant et professionnel"
Cons: "L’avion utiliser pour faire la traverser de l’atlantic Était en mauvaise état au niveau des sièges, pas de moyen de charger les téléphone pas de télé long quand il y a 9:00 de vol"
Pros: "got it on time...even shorter than planned."
Cons: "1. why leave the tv screens open all night when people sleep and want darkness? 2. too many bags on board and not in the trunk. 3. not enough blankets."
Pros: "The flight went out in time, and the suitcases arrived quickly"
Cons: "The plane was very crowded"
Pros: "Not one thing."
Cons: "Delayed. Smelly. Overall love flying but the takeoff and landing were terrible! Service wasn’t great either- crew had major attitude problems."