Daily cleaning, installation of cabin HEPA filters on flights from India to Tel Aviv
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Air India has waived its change and cancellation fees on flights from India to Tel Aviv. Confirm policy on booking site.
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Scores according to KAYAK customer reviews
Pros: "Food and services"
Cons: "Seating leg space"
Pros: "Food and entertainment"
Cons: "Baggage damaged"
Cons: "Entertainment had very poor choices. Food was not good, even the crew didn’t have enough food for all passengers. Seat was uncomfortable. Would like to avoid this airline in future."
Pros: "Entertainment and the seats (leg room)"
Cons: "Food is horrible. The option you want usually runs out and then you are at the mercy of the service crew to find one"
Pros: "so much service, I turned down breakfast."
Pros: "Great flight crew!"
Pros: "Entertainment; Food is ok"
Cons: "Despite premium price, seat selection not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat;"
Pros: "The crew helped me with a duct tape but it wasn't staying"
Pros: "Almost everything !"
Cons: "Had to go and find a steward at one point to find out where my coffee had gone to."
Pros: "Clarified baggage guidelines should be provided on the eticket. Due to lack of communication and clear documentation, i have paid approx $200 in excess baggage at the time of checkin"
Cons: "Baggage policy cimmunication"
Cons: "The seats in business are flat but at an angle; this actuallty makes quite a difference for comfort."
Pros: "For emergency cace I cancel my trip can u return my mony Pack please"
Pros: "I didn't like disemabarking and being walked to a bus and then being transported to the actual airport"
Pros: "Overall experiance."
Cons: "Nothing specially."
Pros: "Very nice staff. The journey was very smooth"
Pros: "Everything except landing"
Cons: "Rough landing"
Pros: "Emirates service is what set them apart. The crew is always smiling and helpful. Makes for a great flight experience."
Cons: "Service was not as good."
Pros: "Good food and entertainment"
Cons: "Boarding of gate A20 location in Dubai"
Cons: "Crew woke us up to ask us if we wanted food. I've only ever been woken up before for safety reasons (seat belts, etc) We were not impressed with the arrival in Dubai. We came in a large plane and had to deplane very far from the terminal onto buses, down a long set of stairs. They did not send enough buses so we waited on the hot outside stairs for about 15 minutes. It took us a full 45+ minutes from landing to get to the actual terminal. We were grateful we had a long layover or we would not have made our connecting flight!"
Pros: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour/service was good."
Cons: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well."
Pros: "Excellent customer care and attention"
Cons: "got non-vegetarian food in spite of choosing veg. they said they didn't get the request. Unacceptable."
Pros: "The new plane is nice, reasonably comfortable in economy with clean bathrooms."
Cons: "Frankly can't remember much about this leg of the trip because the next 14 hour leg was so overwhelmingly bad thanks to the highly disruptive fellow passengers and the lack of control from the flight crew."
Pros: "Flight was comfortable, plenty of legroom, good entertainment options and food was okay"
Cons: "All flights were consistently delayed"
Pros: "Emirates offers good food, decent flight entertainment options and a friendly staff to cater to passenger needs."
Cons: "The timing of the flight could be changed to a little later, I had to leave home at midnight to make it to this flight."
Pros: "Price on my ticket was great and comfort was good"
Cons: "The ground staff at Bangalore in India had no idea on crowd control. Before they started boarding they made no announcements. The agents would talk amongst themselves but there were no announcements. With the result that everyone rushed at once for boarding. The lady agent who was scanning the passes kept yelling at people to form a line but by then it was too late On the flight, they ran out of vegetarian meals by the time they got to my seat!!"
Pros: "I flew Emirates for the first time. You guys rock. The stewardesses very quick to help with their smiley faces. The Asian vegetarian meal was okay."
Cons: "Why did I not fly with you guys before???"
Cons: "Vegetarian meal was bad in terms of quality and quantity."
Pros: "The entertainment system was okay. The cabin crew did the best they could, but did run out of the [honestly very mediocre] food."
Cons: "Emirates' economy cabin is extremely crowded. The food is mediocre even for airplane food."
Pros: "Everything...food and staffs were great"
Cons: "I had a terrible experience on my flight from BLR to LAX on 12/30/2016. My flight from BLR was delayed for 3 hours because of fog. I had a connection flight from Dubai at 3:15 pm the same day and I was going to miss it. I had a flight from LAX to SFO(I had booked this separately via a domestic airlines) on the 31st at 10 am. The ground staff at BLR told me that they would put me on the 8:30 am flight to LAX on 31st. That would mean more than a 12 hour wait at Dubai airport and they informed me that accommodation would be provided. Based on this I rebooked my LAX to SFO(I paid extra for this) for the next day. On reaching Dubai I was told that I will be put on the 3:30 pm flight on 31st instead of the 8:30 am flight. That would mean a 20 hour wait at the airport. I was also given a SINGLE food voucher and told that no hotel accommodation would be provided. I was also going to miss the LAX to SFO flight which I had rebooked. I requested the ground staff to try and put me on a direct flight to SFO instead. After begging them for a while they put me on a stand by status on the 7:30 am flight the next day. I spent 12 hours in the airport. That flight was further delayed by 3 hours. When my husband contacted the customer service on 31st morning, they told him that accommodation would be provided and sent me an email confirming that. This was in the morning after I had spent 12 hours in the airport. If accommodation was available why was I told by the ground staff that all rooms were full? I also saw them hand out hotel vouchers to other passengers with shorter wait times than mine. Was it based on their nationality(I sincerely hope not but the reviews I am reading of Emirates online suggest otherwise). Fog and other weather conditions are completely understandable but the discriminatory behaviour of the ground staff in Dubai was really disappointing. This new year weekend was my honeymoon and it was completely ruined because of this trip."
Pros: "Our flight got delayed by 14 hrs, pf course we missed the connecting flight. We have spent mor than 24 hours in airport without any details about our connection and multiple hours in the line trying to get an answer. Ridiculous service if something goes wrong. No back up plan"
Pros: "-Airbus A380 from dubai to SFO and backforth was very pleasant and almost zero noise in cabin. However flight design is little awkward that it squeezed me, wife and our baby in bassinet seat. - We had opted for Asian veg food and was very tasty and was served hot all the time. - Many restrooms - Travel accessories - Great entertainment options."
Cons: "- Cabin crew were bit rude and didn't care much even though we had baby when flying from SFO to Dubai. - Restrooms are oddly placed inside flight. - Can improve on food menu and varieties and also wish there were more snacks to munch. - Boarding process need to much more organized."
Pros: "Spacious, great service, amazing entertainment selection. Food on the return leg from Dubai to Seattle was bland and not tasty. Uninspired. But the leg to Dubai from Seattle is great food. Very tasty"
Cons: "Medicore service tryed almost all major airlines,"
Pros: "On time on each leg of the journey. Excellent food, excellent service. In flight Internet available for just US $2 for duration of the journey. Thoughtful meal selections and gifts"
Cons: "Seat selection is very constrained 48 hours before journey, even for passengers booked together on same ticket. Would strongly recommend that automatic default seating selection for passengers booked on the same ticket should be for all of them to be seated together, right from the time the ticket is paid for rather than having to individually select where each passenger sits."
Pros: "Space and cleanness"
Pros: "Very friendly Crew Good Food Fantastic entertainment options"
Cons: "(a) Trying to mislead and make me check in my carry-on by saying my laptop bag and check-in bag were not allowed. I had to stand my ground."
Pros: "Standard emirates flight..."
Cons: "Old equipment b777-300er. Not a380. The entertainment unit was literally broken.. video would not work properly... horrible seats compared to a380s"
Pros: "I loved the food."
Pros: "Flight departure not on time. Hence trouble for connection flights.V were delayed by 14 hours reaching our destination.Emirates desk have not provided for accommodation to stay at JFK airport for more 12 hrs at Night from 11pm to 8 am. V were stranded at airport without sleep.V r planning to claim compensation for this horrible situation because of Emirates"
Cons: "You need to do a better job of placing families together. I moved from my seat twice in this first flight because of poor seating choices you provided for families and young women. The first move was because a father wanted to sit next to his young son. The second was because a young women was uncomfortable sitting in a row of men. I started with an aisle seat but had to move to a middle seat through all of this. I gave up my comfort to ensure that other passengers were properly taken care of. You should only hope that others will be willing to do the same."
Pros: "CREW WERE VERY NICE AND FRIENDLY. EXCELLENT ENTERTAINMENT."
Cons: "BANGALORE TO DUBAI FLT WAS DELAYED MORE THAN 1HR 20MINUTES. ACCORDINGLY BY SERVING FOOD IMMEDIATELY AFTER TAKE OFF WOULD HAVE BEEN IDEAL. BUT WE GOT FOOD ONLY AT MID NIGHT. IT WAS TOO LATE."
Pros: "Empty space around me"
Cons: "Low cost. No entertainment, no drinks. Although nobody around me, to tight for work with laptop"
Pros: "The crew was ok"
Cons: "The temperature in the plane was freezing, and there were no blankets. The crew couldn't control passengers that did not follow the flight rules."
Cons: "The seats are non-comfortable; no complimentary water; the company requires 15 Euro for a hand luggage and for each duty-free bag even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere)."
Cons: "Seats, comfort"
Cons: "seats and food"
Pros: "The easy procedure of website check in"
Cons: "The tickets price"
Pros: "Was a disaster"
Pros: "The Ukraine airline did a sting operation and took 80 euro from everyone who had a bag that was a little bigger than a purse. Shame on them, will never fly with them again."
Cons: "Not stealing money could've been.better."
Cons: "The worker at the desk charged me extra money for the carry on lugage. He charged me for the backpack and the carry on suitcase. And when i showed him that they were included in the ticket price, he daud in his system it is not found. His attitude was arrogant and acyually hostile. I wen"
Pros: "I ordered a flight and a suitcase through the kayak website. I arrived at the airport saying that I had not ordered it. They take a high price at an airport on a suitcase"
Cons: "Had a 18 hour delay as seen was "planned " by the company never will travel with uia ever again"
Pros: "What i dislike:i was looking for a baggage option and what i understood i have 23 kg allowed in this flight.On my way back i had a logagge total 23kg as i was sure i was permited.On the registration i was told i have to pay 1890 griven it is about 100$ CAN.I looked again on my ticked ans didnt see any note about i have to pay online baggage service 24 hours before.I had nobody to leave this baggage in kiev and my mom paid all for me.I am very upsed because when i was doing check in online i was looking for a rules and regulationg about baggage and i wanted to do prepaid but what i understood it was included.So in airport i paid double than it was online.I need my money back! Thank you Katarina Stolberg"
Pros: "The check in app and the service"
Cons: "Th outbound flight was delayed"
Pros: "good plane, good value for money"
Cons: "The plane was boarded with buses, which was slow and inconvenient."
Pros: "Pleassant flight,professionally service. Thanks...."
Cons: "I don't like that I have to print my boarding pass from a spicial machine, all over the world boarding pass may be scanned from the phone, it saves my time if I don't need to look for these machines in the airport and not to try find a way how to manage it, operating of these machines is not perfect as well"
Cons: "My trip had just started and it is already ruined. I have a roundtrip ticket from NYC to Israel with a connection in Ukraine for both directions. I was traveling with one checked item in luggage - suitacse, and one personal item onboard - a guitar in a soft case. I'm a professional musician and I've been traveling with this exact instrument in the exact for over 5 years, domestically in the US and all over the world. I've never had any problems with it and I was always treated respectfully even with low cost airlines or on smaller airplanes. There were no problems on the first part of the flight from NYC to Kiev, and then, as I was boarding a the flight from Kiev to Israel, the counter employee at the gate counter (her first name is: Yejzina) - explained to me that if I won't pay an additional 66 EURO immediately, I would not be able to board on the flights with my guitar. I was even more upset to find out that another passenger boarded the flight after me with a guitar and did not have to pay for it. My guitar fit perfectly in the over head cabin and even on a packed flight there was no issue with headroom caused by me. Although I paid and purchased a ticket for this flight, I was discriminated and treated as if I was doing something wrong. I did my best to be responsible and be among the first people to board the flight and instead I was mistreated. The rest of the passengers had exceptional amount of excess baggage in suitcases and bags they wanted to take on board and yet I was the only one who was asked to pay for his. --- As a costumer, I am appalled by the treatment I was getting and I would like to be contacted immediately about reimbursement over my experience and false costs."
Cons: "we got stuck on the plane for an hour and a half due to an issue with a passenger and the entire time the crew would not tell us what was going on. they started getting very irritated with people asking for water-- WATER-- while being stuck in a confined space for so long. the least they could've done was tell us what was going on or give us an ETA of when we'd be taking off. we didn't land until nearly midnight when we should've landed around 10 PM."
Cons: "All they had to offer"
Pros: "Flight are very punctual"
Cons: "At the Kayak booking site was not any information about laggage. For the "Laggage fee information" I was redirected to the UIA site where was wrong information relevant for 2012y. Then I've got a very high extra fee for my laggage."
Pros: "Nothing! The crew at the airplane ( stewardess ) were very aggressive and unpleasant!bad experiance for a frequent traveler around the world . I also was shocked that the company charge 12 dollars for innocent passengers who didn’t check in in advance !!!!"
Pros: "We got in early"
Cons: "Old planes."
Cons: "Rude costumer service back and forth Don't recommend at all"
Pros: "New airplanes, convenient check in app on the smartphone. Paperless registration. Nice crew."
Pros: "Quiet and peaceful flight. Polite crew.Flight on time. Clean and pleasant."
Cons: "No food and beverage.No entertainment."
Pros: "the food and the service were excellent, you can see that they did their best. good job, UIA!!"
Cons: "the delay was more than 5 hours, and this was terrible to seat on the plan at night- all passengers were waiting for the big group that were late for connection. Why on earth did we pay with our time at night for the airline troubles ? I would not consider this airline again any time soon."
Cons: "wasn't worth the money. everything on the flight besides water was NOT included and you were asked to pay extra money for a cup of juice or coffee. the chairs weren't comfortable at all and very dense. the airplane was old and not in a good condition. that will absolutely be my last flight with this company. I'm very disappointed."
Pros: "Depart on time, arrive on time. Pleasent crew. Good value for money."
Cons: "No meal on flight. No entertaiment."
Cons: "Transit zone in Kiev is terrible, lines are not professional and time consuming. No reason for it."
Pros: "It arrived on time"
Cons: "The smell in the toillet"
Pros: "They offer a glass of water"
Cons: "It s bad enough the crew doesn't speak English, but having the mike on very loud, stumbling and stammering over undetectable half swallowed words while sighing and clearly racing through a piece of paper, is just a bother. It s clear they couldn't care less"
Pros: "they kept on time"
Cons: "we were crowded like herrings."
Cons: "I paid for the flight (one way)over than 550$ to have a seat close to the toilets (line 30C)!!????. Does the flight defined : low cost I will never buy a ticket through your company!!!!!"
Pros: "There seemed to be more leg room in the economy class than usual."
Cons: "No outlets to charge electronics, in flight entertainment, or free beverage service."
Pros: "2 luggage free"
Cons: "Old and crowded planes."
Cons: "I had a 12 hour bad service. No food or entertainment."
Pros: "Staff was helpful and friendly (though were not updating anyone on the reasons for delay and how much time lef to wait.)"
Cons: "No pillows, no blankets, no entertainment, flight delays, no food though it was not a low-cost flight, no information about what is going on with the delays."
Cons: "I got a ticket on line and it didn't say anything about not included luggage and when I got to the air port I hade to pay 60 dollars"
Pros: "No food. Bad attitude at check in They had a delay and kept us 6 hours on the plane instead of deplane. Just horrible service. Avoid it if you can"
Cons: "I don't have food in my flight from tel Aviv-Yafo to oddesa. And I have business class tickets."
Pros: "flight was ok good value for money"
Cons: "while delays are expected, the professional thing to do was inform the passengers, rather than let them figure it out by themselves."
Pros: "Flights were on time"
Cons: "Bad and shaky seats. The person in front of me almost injured my child when he was reclining due to a problem in the seat."
Pros: "the flight from Kiev to TLV with new 737-900 was very good"
Cons: "I wasn't seated with my friends, there was no food offered, the seats were cramped."
Cons: "NEVER HAPPENED. READ ABOVE."
Pros: "The crew was wonderful. The seats were a fair size. The flight was quicker than estimated."
Cons: "Boarding and disembarking were a mess. They were out of most of the food."
Cons: "although we did check-in in advance we got separate locations. as most of the couples near us/ everyone had to switch palces. it was almost hour delay and at the end our luggage did not arrive to tel aviv!!!"
Airlines flying from India to Tel Aviv have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from India to Tel Aviv
Masks required on board, masks provided on flights from India to Tel Aviv
Social distancing seating
Middle seats unavailable to book on flights from India to Tel Aviv
Testing for antibodies, testing for symptoms for flights from India to Tel Aviv
Waiving of change fees. Search flexible flights from India to Tel Aviv