Pros: "Extremely professional boarding process, and kind and attentive flight crew."
Pros: "The tablet selection was very variety."
Cons: "The announcement was hard to hear the volume was loud but something not quiet understandable"
Cons: "The seats were so uncomfortable for such a long flight. And they was not enough space between rows. I felt like cattle. It was in humane. My legs were numb several times during flight. My chair would not recline properly. I’m exhausted. Won’t be booking aireuropa ever again."
Cons: "Bathrooms not maintained, flight delayed after on plane, and only had water offered 1x on the flight even though we were on the plane for about 2 hours longer than planned."
Pros: "Seat in Business Class Dreamliner was excellent-very comfortable with great flexibility of use. Service was attentive, but challenged to understand English"
Cons: "Entertainment selection of movies and music was very poor and too limited. Food was of inferior quality for business class"
Pros: "The only thing I liked was the company of the people sitting next to me on the flight and the fact that we arrived safely."
Cons: "The service at the check in counter could have been better. The online booking should have clearly stated that there will be a additional charge for check in luggage The crew on the flight used my overhead storage for their own bags and I had to put my bag under my legs. I barely fit in the seat"
Cons: "One toilet, wasn’t operated well, since it could not be opened from inside-outside"
Pros: "Crew nice"
Cons: "Small and old aircraft, worse food and the entretainment is almost inexistent, you need to use your device to download an app, is ridiculus,"
Pros: "Comfortable seats from the good old days on board B 737"
Pros: "No food or drinks included. I know that it is law cost flight but you can give water and a snack ..."
Cons: "My United flight was five hours delayed and I was going to miss my Air Europa flight. I called to see if I could switch flights but that was absolutely not an option and I had to buy a new one way ticket. I would’ve paid the difference, if there was one, but that wasn’t an option."
Pros: "Clean, spacious-feeling and new-ish plane. Relaxed and friendly cabin crew. Nice relaxing music and videos during boarding."
Cons: "Not many toilets serving the back of the plane."
Cons: "Air Europa is the worst company in the world."
Pros: "Modern clean plane, excellent crew"
Cons: "Flight was delayed but no announcements were made"
Cons: "We paid for exit row seats that made all the difference. This also made us eligible for a lounge"
Cons: "There was a 2 hours delay that caused me to miss my other flights, without any compensation or at least apology"
Cons: "Boarding time notification and check luggage’s cost"
Pros: "The check in process was fast and the airport security was courteous. The seats were comfortable and the plane was pretty empty."
Cons: "One of the flight attendants, instead of waking us up gently to reposition our seats to the upright position to land decided to wake both my husband and I by abruptly reaching between us to get to the arm rest and do it herself. This was extremely rude and unprofessional."
Pros: "Good seating space."
Cons: "Food & drinks are expensive, but we brought our own."
Pros: "I couldn’t have wished for a smoother flight for both ‘legs’."
Cons: "Again, the entertainment offering could be better for the translatantic flight."
Pros: "Nice plan and staff."
Cons: "Very slow baggage drop off at Barcelona airport."
Pros: "The flight was half empty which was great as i had 3 seats for myself. Everything was on time and functional. The crew was polite and nice."
Pros: "The aircraft was new, Boeing 787 Dreamliner. Was quite roomy. The toilets felt more spacious and not cramped like on other aircraft. Crew were friendly enough."
Cons: "The entertainment system kept on rebooting and didn't work for a portion of the flight. Apart from that, very impressed with Air Europa!"
Pros: "Price paid"
Cons: "Food and drink options were mediocre. Also limited entertainment options..."
Pros: "Boeing 787 Dreamliner is a very comfortable piece of equipment and Air Europe is flying it on this route. Fast, quiet, stable. The AE staff was awesome. Departure and arrival timely and I prefer the "old" airport in Madrid to the new airport."
Pros: "Modern airplane with proper space between seats"
Cons: "Too many babies that were crying all flight"
Pros: "Great flight on business class"
Cons: "I was taken back by the crew not friendly"
Pros: "Good entertainment and comfort seats"
Pros: "Great plane"
Cons: "Slow baggage delivery in Barajas"
Cons: "I had to add luggage into the booking. In short, that is impossible to do on the website, and very little information about luggage in the booking procedure. So, the passenger didn't take any changes and asked me to book flight with another airline. Which I did, and found out that canceling is not a thing that you do either...."
Cons: "Bad services, and the staff too"
Pros: "It was a cheap flight but I didn't feel like I was cattle."
Cons: "The boarding was inefficient. There weren't any zones called or anything."
Pros: "Price was great, flight crew very attentive, even the food was good."
Cons: "The seats didn't have a port to charge phones. Older planes with antiquated tech. Monitors on back of seats were also outdated. Plane was late leaving Madrid."
Pros: "Most of the staff was friendly and professional"
Cons: "As a musician all it takes is one flight attendant to make your trip a nightmare. Every flight is a game of cat and mouse to get your instrument on board. I was told there wasn't enough room, in the end half the over heads were empty."
Pros: "The ticket / check-in agent was very helpful and made sure we were seated together or near each other on all 3 legs of our travel."
Cons: "The inability to check in ahead of the flight is frustrating - especially when you have to wait for nearly an hour for the counter to open."
Cons: "I am 6'5" and didn't fit in my seat since the year would provide me a en exit row seat."
Pros: "Brand new airplanes 787"
Cons: "Had to pay for baggage and boarding was a hassle, driven on a bus for about 10 mins, had to wait to board etc."
Pros: "Well maintained aircraft"
Cons: "Crowded seats"
Cons: "Old plane, no entertainment system (just AirEuropa ads in a loop), late and slow boarding, no blankets or pillows."
Pros: "Price was Ok, but not great for a 30 minute flight"
Cons: "Both flights were at lest an hour or more late. Some disorder in boarding. Screaming kids... and parents who did not discipline them."
Cons: "I needed special assistance as I am on crutches. They made me wait forever on the plane when we landed and then insisted I just try to walk down the stairs, I almost tripped trying before they finally called for the assistance truck to get me off the plane. I was very uncomfortable by their lack of willingness to help."
Pros: "Entertainment was non existent for such a long flight. Crew could not speak very good English and weren't attentive at all."
Pros: "The plane itself was handle smooth and was really a great trip."
Cons: "Perhaps the aisle are to narrow...overall was great."
Cons: "Delayed 1 hour 40 min. No communication from airline regarding new departing time or gate. Boarding was a free for all"
Only 4.5 hrs flight, regular commercial flight. Not crouded at all which was great! But - No entertainment whatsoever. No food or drinks. Even water. I would gladly pay for food, whereas every thing written in the menu wasn't available, but snacks. Not funny guys!! We were in 2 hour lines before boarding. We were not aware that the 400 us dolarla tickets are without food and drinks. We were tired and we were hungry and thirsty. And here it was: a very appetizing menu that we can't buy anything on it.... Again, not funny at all.
Pros: "The seat was terrible"
Cons: "If I had gotten my luggage at the end of the flight"
Pros: "Curtious Crew Fastest flight ever, landed one hour early and had a xtra room to lay down for a good sleep"
Cons: "The choices of movies"
Pros: "Smooth flying so got some sleep"
Cons: "Clearer back-to-front boarding process"
Cons: "Not being able to choose my seat on a 500€ return flight is a joke."
Pros: "Flight attendants were nice"
Cons: "Food quality"
Cons: "Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections."
Pros: "Paid for Business , got a minor economy service ."
Cons: "Almost no advantages for business ticket traveller"
Pros: "Efficient and very nice crew"
Cons: "90 minutes delay for departure from Brussels to Washington..."
Cons: "Whole flight was so cold like in refrigerator."
Pros: "cheap ticket"
Cons: "lack of service, very unfriendly stewardess"
Pros: "The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again."
Cons: "no TV or other entertainment options so make sure to bring your own device or a book."
Cons: "poor customer service."
Cons: "I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again."
Pros: "Arrived ahead of time"
Cons: "Not business treatment, the boarding que, the seats, the food"
Cons: "Choice of food was very limited as they were missing the food in catalog."
Pros: "So so"
Cons: "But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok."
Cons: "Seat and cabin temperature was very uncomfortable."
Cons: "We got zero offer of beverages during our flight, even a cup of water! Glad we bought our own. It seemed like one of the flight attendants was in a flight with a customer during boarding."
Cons: "Delay boarding,delay riching destynation,poor crew service"
Cons: "There was a long-ish and poorly organised layover in Luanda, which involved the flight crew individually identifying the carry-on luggage on the plane so as to ensure no one who had disembarked had left anything behind. This was literally done bin by bin by a crew member shouting down the aisle, "Who's is this brown bag? Who has a grey Longchamp!!!???" This is not something I have ever seen before and it took ages. The cabin also became very hot during the layover, which cause a 40 minute delayed arrival in Kinshasa."
Pros: "Crew was polite, but..."
Cons: "The flight attendants seemed unused to the idea that Orthodox Jews won't sit beside people of the opposite sex. This made boarding take longer than it needed to. The airline should figure out a way to streamline this process on flights to/from Tel Aviv."
Pros: "The safety instructions movie was entertaining the first time. The crew was friendly overall."
Cons: "Both my luggage items were lost on the way there and one on the way back. No free food or drink although the flight price is not that low."
Pros: "Crew. Entertainment. Food. Leg room was a bit longer than usual."
Cons: "Lack of complimentary food - not even a snack as far as I can remember - for almost 5 hours flight. Really?"
Pros: "Food was fair, and the boarding process involved multiple checks by the same people, of the same documents. Seems redundant, and there are probably more productive ways to check. Seats very uncomfortable for such a new plane. Ugh, can’t wait to get off. Movie selection mediocre."
Cons: "Food and seats"
Pros: "The only thing I liked was that I landed safely in Brussels."
Cons: "It was a 5 hour flight with seats that didn’t recline, head rests that didn’t move, no in-flight entertainment, no pillows or blankets, and unfriendly and somewhat rude, jaded flight attendants. The most uncomfortable international flight I’ve been on"
Pros: "The crew were very nice."
Cons: "It was a small plane with only 1 bathroom which was not available for the flight due to long lines. There was no food or even a drink of water without payment. there was no in flight entertainment."
Pros: "Safe flight"
Cons: "They dropped our connection. Took 3 hours to straighten it out"
Pros: "Same as above"
Cons: "Same as above"
Cons: "Flight delayed and waited over an hour at baagage claim .no one to speak to or help. Worker at baggage claim sitting on phone ."
Cons: "Late departure in Brussels with confusing and inaccurate information. The food was tasteless, my kids and I hardly ate anything because of it. The in-flight entertainment options were pretty limited. Once again, the flight crew was not very friendly or service minded."
Pros: "Long flights are never fun It helped that the crew was helpful and pleasant Food was ok but there could have been more offered It was an 8 hour flight and there was one meal an hour after take off and then just a very small snack and drink an hour before Not enough water was offered throughout the flight"
Pros: "The food and drinks were good."
Cons: "The flight left 50 minutes after it was scheduled to leave. We were sitting on the hot aircraft the entire time because the crew would not turn on the air. In addition, the host and his service was terrible. When I asked him for water, he told me that I could find it at the back of the flight and I should go get it myself. The other hostess on the other side was handing out waters to whoever needed it. When a passenger sitting next to me asked for a spoon to eat his meal, the host shrugged his shoulders and didn't come back with one. He was blatantly rude and ignored his passenger. We were also not given blankets on an 7-8 hour flight. It was only on request. People who had requested one were then asked to fold and return their blankets (they were not asked kindly) before landing. The selection of tv, music, and shows on board were terrible as well. Barely any selection. Needless to say, this was the worst service I have ever had on an airline."
Pros: "The team was nice, the flight took off on time and arrived a few minutes early"
Cons: "Even though I'm a star Alliance frequent traveler status holder, and the status grants an extra bag on economy class I was forced to pay for my first checked in bag. Furthermore, since I assumed I'll be getting my checked in luggage for free (as it states on the miles and more website) I didn't pay for it in advance a fee of 35$, meaning they made me pay 65$ in the airport."
Cons: "The flight was similar to a low-cost airline but I was not informed of this when booking. Uncomfortable seats with very little legroom, and food was only available by purchase. Not worth paying the cost of a regular flight for a 5 hour flight!"
Cons: "There was a very long wait checking in and boarding and there was no kosher food available on the flight."
Cons: "Waiting an hour and a half to check the luggage and obtain the boarding pass. Totally unacceptable. They only had a couple of agents to check a full plane and one was dedicated to business class. They said it was to save costs !! Flight was delayed and upon arrival no finger so long wait to deplane again."
Pros: "The seats in the plane were amazing. Maybe older but better than the new ones."
Cons: "No infotainment screen"
Pros: "Alles goed"
Cons: "The delay (due to weather) that caused me to miss the connection."
Pros: "Clean, professional and great meal!"
Cons: "I lost whole lot of items from my suitcase when it left behind at my arrival to Liberia. I never said any because it was Africa and I knew. I would never get those stuff back. I am disappointed"
Pros: "Did not like airline so much."
Cons: "Staff did not allow access to lavatories when they were serving drinks and the long waits after were ridiculous"
Cons: "Departure delayed for unspecified reasons, most of the passengers like me had connecting flights and it was stressful"
Cons: "I have no words flew not honored and I had to buy a ticket at the airport. Thank you for your service!"
Pros: "Very old planes No entertainment Very nice stewardess"
Delayed for an hour. Slow boarding, simple flight, no entertainment but only a short flight. Quick disembarkment
Pros: "Great crew and comfortable seat"
Pros: "Staff ok"
Cons: "I HOUR DELAY"
Pros: "On time, fast and efficient."
Cons: "A bit more friendly boarding"
Cons: "31/2 hours delay, worse place landing no air conditioning"
Cons: "One hour late. More legroom than expected. Creative fast boarding"
Pros: "The crew was nice"
Cons: "One of the toilets was out of order"
Cons: "The landing was very bad"
Pros: "It was on time"
Cons: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"
Cons: "Lady at the counter was absolutely rude and digusting. She had no manners and customer service at all. She was screaming at people to place everything in one bag, instead of saying it calmly. Not the best start of your holidays at 6am."
Pros: "Flight took off slightly late but landed at PMI roughly on time. I had the worst seat on the aircraft according to seat guru 31D which is the last row by the back door. But being the NEO 320 the seat was extremely comfortable and for someone who doesn't sleep on flights I nearly nodded off a few times. Knee room was ok but overall the seat was very comfortable and I could have easily spent a few more hours in that seat."
Cons: "Only problem was that the service trolley started at the front of the plane and it took a fair amount of time before it reached the last row, and being a fairly short flight by the time we finished our drinks the seat belt lights came on for landing."
Cons: "Landing - The pram didn’t wait for us at the gate, we picked it up with lagguage. Boarding- the land crew didn’t help or offer any solution for going down 2 floor to the shuttle with a twin pran"
Pros: "Efficient bag drop"
Cons: "Plane delayed, lack of information. No reason given for the delay when on board. Plane microphone much too loud it was distorting"
Cons: "Delayed, limited food menu"
Pros: "Low price, clean, cheerful cree"
Cons: "No onboard entertainment, seats do not recline, and even a beverage must be purchased"
Pros: "Their friendly service was great"
Cons: "leg room might push me out of their great airline"
Cons: "Nothing everything was great :)"
Pros: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
Pros: "The food is reasonably priced and tastes good."
Cons: "The seats don't recline and are so cramped you can't possibly take a nap."
Cons: "2 hours delay caused us to lose the day"
Cons: "The take off was delayed too much."
Cons: "i had problems abuot paiments and im very anoid with this airline, no peepel to speek to."
Pros: "Exhwusting check on process. 1.5 hours of long lines. Then an unpleasamt srprise of 1 hour and 45 minutes delay. Never again. Giora"
Cons: "New aircraft"
Pros: "Smooth take-off and landing, no major issues on the flight to report."
Cons: "We were taken by coach to a plane bound for Paris and were than told to disembark, to be taken to the correct plane for Palma! In the process a mother and her son that were left on the wrong plane had to be collected, before we could take off, which delayed the flight by 45 minutes."
Pros: "easy boarding"
Cons: "seats don't recline no entertainment very noisy fussy babies on board need ear jacks to drown out passenger noise (kids)"
Pros: "Very fast boarding, crew is efficient and plesent"
Cons: "Flight delayed by 1.5 hours. They said it was the weather, Thunder storms. On August? I doubt it."
Cons: "Not so much, they had delay"
Pros: "I was offered to check in my hand luggage for no extra fee"
Cons: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"
Cons: "The flight was 3 hours late; and there was no room for my cabin bag except at the back of the plan. Their cabin bag policy is not consistently applied"
Pros: "very nice crew. relatively new aircraft. even so the chair doesn't recline it was very comfortable."
Cons: "very long delay (however it was weather related and the airline could do nothing about it )."
Cons: "The whole thing that it takes off from the old terminal was just awful, every step took twice the time and eventually came running to the plane only to discover that it's going to be late in take off 1 hour late! It ruined my plans! There was no compensation and the flight was not cheap! I had to pay 50€ for the suitcase and 9€for food while for the same price two weeks ago I had a flight way and back with a different company for the same price including food and a suitcase. Never flying with easyjet again"
Pros: "Price, route, ease of check in. The self luggage check in at gatwick really a must in the upcoming modern airports"
Pros: "Easy and smooth boarding, on time"
Cons: "Cannot lean backward the seat, no complementary drinks at all, laggege cost too expensive"
Pros: "Wonderful staff all flight attendants and check in counter people were courteous and helpful, efficient boarding"
Cons: "We were 30 mins late it screws up plans. The seats don't lean back. Also when traveling with a baby and there are open seats the crew should put you there instead we were all sitting together with all the babies whilst half the plan was empty."
Cons: "The flight was delayed for 2 hours when we were INPLANED. Two hours in plane after the boarding with no space to move was really not easy."
Cons: "Two flights to Palma de Mallorca this week for two of us. Wednesday and Friday at the same time from Gatwick. Both late by exactly the same time but for different "reasons". Odd and annoying."
Cons: "One bathroom was broken the entire flight leaving just one open and long lines to it"
Pros: "The leg space was better than usual"
Cons: "I expect water to be provided in any flight, and it was missing"
Pros: "Very kind crew"
Cons: "No drinking water left after 3 hours flight"
Pros: "I had to pay an extra 17 euros because your web site would not allow me to prepay for my hold bag."
Cons: "I would expect to get a very good sandwich for 6 euro , it was dry and not tasty at all."
Cons: "Delayed for 1h30min"
Too many hours of delay ( 4)
Pros: "i like the service"
Cons: "water free"
Pros: "The flight was fine"
Cons: "Let me know by mail to check in before I got to the airport and save me 35 euro"
Cons: "Lower the aircondition temp, it was hot in the plane during flight"
Pros: "The crew was ok. The seats no conmfortable."
Cons: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
Pros: "The leg space"
Cons: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
Cons: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Cons: "Not having a 3+ hours take off delay"
Pros: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Cons: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
Cons: "The seats are cramped and you have to pay for snacks and water"
Pros: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Cons: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Pros: "Once boarding started it was very fast and flight left shortly after"
Cons: "Seats are very uncomfortable"
Pros: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Cons: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Pros: "Service, smiling and attention to details."
Cons: "No kosher food."
Pros: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Cons: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Pros: "The price"
Cons: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Cons: "2 hrs late and we missed all our following connections as a result."
Pros: "The crew was very nice. The flight was ok"
Cons: "Not much of a food choice.."
Cons: "No air conditioned 2 hours late Poor ground service"
Pros: "The flight was overbooked so they took my wife of the flight"
Cons: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Pros: "Everything was on time, no delays. Polite crue. Easy boarding."
Cons: "The seats are not comfortable at all"
Cons: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
Pros: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Cons: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Pros: "Pilot flew well Cup Noodles available to buy"
Cons: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Pros: "Cheap fare"
Cons: "No entertainment"
Pros: "Quick to board, smooth take off and landing"
Cons: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Pros: "Price and schedule. Going on time with no delays. Good value for money."
Cons: "Very hard on baggage policy"
Cons: "hot on the plane"
Cons: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Pros: "Cabin Crew and Pilot did their best"
Cons: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Cons: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Cons: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
Cons: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Cons: "Everything. Worst service I have ever seen on a flight."
Pros: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Cons: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Cons: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Pros: "cheap, on time"
Cons: "no reclining chairs, no free water"
Cons: "Lots of hidden charges."
Cons: "The flight is late from tlv to luton and from luton to tlv."
Cons: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Pros: "Non stop"
Cons: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
Pros: "Pleasant staff and good flight"
Cons: "A bit of difficulty to check bag in online after original check in ...."
Pros: "Friendly staff members"
Cons: "They didn't have blanket and it was very cold.."
Pros: "Flight on time"
Cons: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."
Cons: "I paid for travel insurance yet I still had to pay Ryanair 55euro for not being able to check in before my flight as checking in with momondo would not work!"
Pros: "The crew on the plain were great"
Cons: "The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen..."
Pros: "Short flight"
Cons: "Give free water"
Cons: "Great attractions and clean descending"
Pros: "Easy trip. Crew relaxed, short flight."
Cons: "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."
Cons: "the worst traveling experience. as intl travelers could not download the wi-fi at their airport and they charged 40.00 per person for just the check in ticket... the customer service was the worst ever. very nasty employees"
Pros: "Helpful staff especially with disabled access."
Cons: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."
Pros: "Nothing late again dirty plane not allowed to bring alcohol on which is fair enough but they don’t mind selling you there own"
Cons: "Everything was rubbish"
Cons: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."
Pros: "The pilot and safety tannoy is not loud enough"
Cons: "Their staff not helpful on desk Asked them the question how to get boarding code pass barely answered"
Pros: "Price and punctually."
Cons: "As mentioned being separated by the “ random computer choice of seats. We were put rows apart both with empty seats either side of us, we fly lots and only Ryanair and Jet2 do this."
Cons: "I had to book my own flight"
Cons: "Delayed , everything is nickel and dime"
Pros: "It took off roughly on time"
Cons: "Boarding was slow, checking in was annoying (just lots of steps to be done with lots of ppl who don’t travel often and less helpful staff), and the plane smelled odd."
Cons: "80 euros for the flight - 55 euros for a check in fee...what a joke - how do u calculate that price? Over 53 countries visited and that's the first flight I ever had to pay to check in - last flight with them"
Pros: "Finding an affordable flight to allow the family to get away for a weeks holiday that would otherwise not be possible."
Cons: "Having the family sitting separately on the flight as we were not able to afford to pay additional money to per book seats. But it was only a 2 hour flight so we coped. Think it would be a good idea if the airline didn’t just assume that because a child is 11 years old they are able to sit away from their parents. My son has additional needs and so although his chronological age is 12 years his developmental age is only 7/8 years so being sat away from his parents was very stressful for him. Maybe asking during booking if any of the party hav s additioonal needs would be a good idea."
Cons: "When check in took place we were kept in a dark,cold,wet & windy covered area for about 10/15 minutes before being allowed to board the plane. This is really unacceptable in this day & age."
Pros: "With Ryanair, you can only really like the price and the people. To be fair though, m the toilet was clean.."
Cons: "Our flight was scheduled to depart at 7.30 am, but was still refueling after an earlier flight at that time. In a way it was lucky that it was late; if it had been in time, we would have been queueing on the Stansted tarmac in the rain. As it was, the rain had just stopped while we waited at the foot of the aircraft stairs. We actually took off 45 mins late. The new, additional-cost priority boarding is a joke: almost everyone was a "priority". Several passengers didn't understand the long "priority" queue, so joined it only to be turned away at check-in."
Cons: "Flight delay, everything costs money, even a glass of water. I never will fly with them"
Pros: "The price of the ticket"
Cons: "Nothing!! No place for the legs, minimum !!!! No option to move the seat back !! All the flight the light was On"
Pros: "price and schedule were very fine on time pleasant staff"
Cons: "they changed their onboard bag policy was changed several times between our purchase of tickets and flight date , poor policy and customer relations"
Cons: "1. I brought a trolley according to the specifications in the web page and the message sent to me. They claim it was too big, even though it did fit into the box they use to measure the luggage, saying that it fitted too tight, and insisted on my paying an extra 50 euro. 2. They purposely split family members in the hope that people will pay extra to sit together. We did it on the first leg, but then managed to switch seats without extra cost in the second leg. It just required several people switching around."
Pros: "best food and drinks best clubs"
Pros: "Low price"
Cons: "delay of 1:30."
Pros: "on time"
Cons: "Flying shop"
Pros: "The crew traveling out of Rome was pleasant is the only thing positive I can say."
Cons: "-we paid extra for priority boarding and did go through the line first to board the shuttle to the plane but then they had everyone else from the overbooked plane crowded like sardines into the same shuttle. It was a waste of money. -traveling to Rome on Ryanair we took samsonite carry on luggage onto the plane with no problems. Leaving Rome we were told to recheck our luggage size. The wheels stick out a little and they made us pay 100 Euros to check our bags. Once on the plane we saw many passengers with luggage and bags much larger than our own and did not have to pay to have them checked. We were the only Americans on the plane. -The seats do not recline and are at a 90 degree angle which is very uncomfortable for a 3 hour flight. -the crew traveling to Rome was very rude. -the seats were dirty with food and crumbs before I sat down and there was trash and food on the floor. It is as if the plane is not cleaned routinely."
Cons: "landing had some turbulence"
Pros: "Ryanair gets you there."
Pros: "La atención durante el vuelo que duró 30 minutos"
Cons: "El trato del personal durante el abordaje . PÉSIMO !!!"
Cons: "Carry on luggage put in hold"
Cons: "Snack would be nice - does everything need to have a fee? My flight cost about $100, surely a small snack would be possible"
Cons: "Late , expensive, loud, no leg room seat do not tilt !"
Pros: "departure time"
Cons: "no water to drink"
Cons: "Ground crew went on lunch break causing an hour delay. Seat was dirty. Could not understand what the crew was saying."
Pros: "The ticket was cheap and to an airport that had easy access to public transportation."
Cons: "I found out later that I had to print out my ticket or face a 50 euro fee and they do not give free water on the flight."
Cons: "Delay of flight and delayed access to car rental (made via Ryan Air). Ryan Air did nothing to help with communicating the delay to the car rental company."
Cons: "Delay on departing"
Pros: "nice crew, they tried their best"
Cons: "the plane was packed with drunk af stag groups screaming shouting abd drinking non stop from takeoff to touchdown"
Pros: "Arrived at 5.45, checked in, gone through security by 06.30. Flight delayed by 15 minutes, due to passengers not Ryanair. Arrived 15 minutes early so would have arrived earlier at Palma. Staff seemed friendly. No real complaints."
Cons: "We had trouble checking in beforehand we got there 2 hrs early and were still charged extra $100 dollars to print our boarding pass. THIS IS unacceptable"
Pros: "Service on time"
Cons: "People next to me"
Pros: "5 minute early arrival"
Cons: "We stood 10 minutes outside in the freezing cold before boarding."
Pros: "Food and entertainment was not part of the deal. Fine with me."
Cons: "Everything was fine. 15 minute early arrival."
Pros: "low price on time comfortable"
Pros: "The flight crew seemed very professional. The cabin crew was very polite and courteous."
Cons: "The cabin crew seemed very disorganized. As was the boarding process. People were standing during some pretty good turbulence. I am a captain on a foreign carrier. Letting the pax be that uncontrolled endangers others also."
Cons: "I booked flight by mistake. Tried to cancel within minutes and could not reach anyone so I sent email immediately for refund and no proper response."