Great! They got my vegetarian meal right, flight was comfortable, they helped store my heavy luggage. Pleasant crew and flight staff.
I did wish they would give us the entire little bottle Bailey's instead of just have 1/2 bottle at a time
My layover in Vienna was supposed to be 35 minutes but because my flight was canceled I had to wait in the airport for an additional 8 hours.
Very limited legroom in a 10 hour flight.very old plane.
The flight was delayed for 30 minutes with no apparent reason. There is no entertainment at all, and no USB or electric outlets for charging your phone or tablet.
They had me unpack a handbag 2 lbs overweight into another handbag 8 lbs underweight for a Bible.
Accessibility serious problems in Viena airport making it seriousely difficult in in-between gates and boarding travel. Pretens of breakfast and service care in the economy pathetic.
One thing I really liked about Austrian Airlines was that the flight attendants were very kind, and the in-flight entertainment offered many choices. One thing that could be improved is the meal service, since only a vegetarian option was offered — it would be better to have at least two choices.
Despite the booked seats in front of the land we were moved to the back of the plane even first like 8 lines were totally without pasangers. When I tried to sit on empty seat flight attendant asked me to go to my dedicated seat in the fully crowded back of the plane. She was not able to explain why. Food was very poor on flight LAX - VIE.
We had a wonderful experience overall. The only issue was check-in our luggage at the Split Airport counter. It was very confusing because we needed to pay for baggage.
I really like to fly with Lufthansa. It is comfortable and reliable. The crew are polite and sensitive
It was a short flight. Plenty of room on the plane. It was also extremely clean.
Took a long time to board. A long wait at the but taking us to the plain
Very friendly, service oriented and responsive crew. Very pleased with th service!
Comment for Lufthansa is just perfect, similar to my first flight comment.
Beautifully maintained airplane, good food, professional crew, top-notch communication. I highly recommend Lufthansa for intercontinental flights between the United States and Europe.
It was very good, good food good stuff, The toilets were a little stinky.
I was very happy with everything, thank you for the smooth flight ✈️
Seats were extremely hard and uncomfortable. as well as very narrow even though I paid an extra $230 for upgraded preferred seats. Very disappointed in the downtrend of Lufthansa and United Airlines.
Food service was good. Aircraft was old and needed upgrade such as seats. Flight was delayed about 1 hour.