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Pros: "It was a pleasant and uninterrupted flight with good service by the cabin crew"
Cons: "The boarding procedure at Bucharest Airport was more like boarding a bus - not a big issue but if I had to find one thing to improve that is what I would suggest."

Cons: "Better organization during boarding would be good. People all stand around in a mass blocking others access to the boat ding pass control terminals."

Pros: "Pretty roomy seats, food and drinks included in the price."
Cons: "30 minutes late at the take off, but appreciate captain’s comment that airport was busy at the time."

Pros: "Service was great."
Cons: "Couldn’t download the entertainment app."

Cons: "Flight was late, we missed our connection, there was no information etc"

Pros: "Was on time and staff is always great"

Cons: "Treated like peasants rather than customers. An annoyance to the check in staff rather than someone trying to enjoy a holiday. Totally disgusted with their attitude. Can’t wait for the return leg....."

Pros: "Nice and efficient crew, clean plane and sits, sat in Exit row so quite comfortable"

Pros: "The seats very tightly spaced and did not reclnine"
Cons: "The flights war 2 hours late and the boarding was totally disorganized."

Pros: "Fast and on time easy check in and kind stuff"
Cons: "To make the mobile application more friendly in mobile check in online ( copy all the passenger details automatically including the PNR for the boarding process and not ask again the same details that we fill in the tickets that anyway in the system see Ukrainian airline application for example"

Pros: "crew was great and flight was on time"

Cons: "Fully booked flight. Very noisy"

Cons: "Food was very small portion, chicken (2 little slices) with plenty of potatoes. Forgot to give me the tray with the food,didn’t apologize at all.then they told me i need to wait cause they ran out of food trays.."

Cons: "The food honestly"

Pros: "Efficient. It was a very short flight."
Cons: "Offer of Wi-Fi."

Pros: "Everything went well."
Cons: "The food."

Cons: "Legroom is extremely tight Boarding processes, including weighing of hand luggage are chaotic and feel like they are designed to catch people out."

Cons: "the connecting flight was missed because of a delay in the first flight. i got a different flight with a different airline (sas), they were not informed that i paid extra weight and window seat. i am very unhappy! not to mention that the whole purpuise of my trip is gone, because i a will arrive to copenhagen five hours late for the meeting i was supposed to hold with my fans! i will never fly with egean again!"

Pros: "I missed the flight. Because they closed the check in counter 1 full hour before the departure time. I was standing in a passport control line for 40 minutes before that. I reached the check in counter 55 minutes before departure time. It was closed. The ticket office had no sympathy, refused to issue me a boarding pass. My flight was paid for and confirmed. There was time to get through security and reach the gate by boarding time. All i needed was the boarding pass and they would not give it. I missed the flight i had paid for and of course you won't give me a refund It caused serious problems with my trip. I'm totally disgusted and will never buy another ticket on this ariline."

Pros: "The food was excellent and the cabin crew were friendly"
Cons: "Not enough water available as it was a very warm flight and I was quite dehydrated"

Pros: "The space for the legs"

Pros: "Friendly crew, clean and comfortable plane"

Pros: "Very punctual and easy. Very friendly crew."
Cons: "The seats feel small both in width and in leg room. Online check in did not work properly--I got a message that I was put on the stand-by list."

Pros: "Hi, i was surprised that i had to ask an extra money for my suitcase, because when I ordered the flights nothing was written about extra payment!"

Cons: "The check in staff at the front desk were extremely rude and forced me to check and pay for a bag that was a carryon."

Pros: "Crew were v good"
Cons: "Comfort no entertainment, small seats..."

Pros: "The staff were nice."
Cons: "Food. Queued too long before we could board."

Pros: "Very nice crew! Comfortable aircraft"
Cons: "The three boarding passes sent to my email with no practical option to use them"

Cons: "Flight was late two hours..."

Pros: "Again a lovely smooth flight that departed on time. The captain spoke very clearly and was easily understood."
Cons: "The seats were uncomfortable for this length of flight and space very limited."

Pros: "We had a nice comfortable flight and were delighted to receive the complementary food and drinks."
Cons: "We were slightly delayed and found it difficult to understand some of the announcements from the crew."

Pros: "The flight was ok , even though it was delayed 40 minutes"
Cons: "I was surprised and disappointed when I found out that I had to pay for my Standard luggage 1 suitcase per person cist me an extra $92 USD and I now know that I will also have to pay on the yrip back . You site eas very unclear about this , exttemly disapointing!"

Pros: "Crew very helpful and happy to assist Good communication"
Cons: "Late boarding Late gate change Too many people with large carry on bags that wouldn’t fit into storage bins"

Cons: "40 mins inside the plane before departing with temperature 30 Celsius when aircondition not functional"

Cons: "Everything. Our flight delayed that can happen. But what can’t happen is the total lack of service. Shame No wonder Greece is bankrupt. Zero zero"

Pros: "Every thing was fast,easy & kindly I didn’t eat-can’t say my opinion"

Pros: "Very good company Nice staff"

Cons: "The flight was delayed ninety minutes and caused us to miss our connection. They refused to do anything to help us out and they were reuse on top of it. We were left praying for a hotel on our own, as well as having to purchase new flights. Absolutely horrible customer service - do not ever for this airline!"

Cons: "Limited space. Unacceptable"

Pros: "Very nice crew, had trouble with boarding"
Cons: "Boarding. They couldn't figure out to make people queue up. It's not a hard job, but they looked like they were struggling. It made me feel like I should step on and help"

Pros: "The staff especially the cabin crew were very professional and Courteous. The food was fantastic and served well."
Cons: "Being called to wait to board in a Que when we did not need to like Ryan Air"

Pros: "Good planes. Kosher food was awful. No entertainment."

Pros: "The crew were very professional and polite on board and the food was excellent"
Cons: "The baggage machine at Athens that my friend used seemed to be faulty when the same bag was checked on another machine it was kilos lighter. But the ground staff at that machine a man was very rude to her."

Cons: "The food was all meat and I am a vegetarian"

Pros: "There was food even for low cost travel. Very good plane"

Pros: "The boarding crew was NOT so gentle when he seen my Passport nationality. The flight left on time"
Cons: "The food was as expected. The seats were very good and comfortable."

Cons: "Disembarkation via buses. Not great."

Pros: "I would tell the boarding man (C. G..?..) that I know that TIME IS MONEY, and for that I pay my money to the air lines to help in doing my stuff (like boarding) GENTLY and respectfully. Actually, when I noticed this from you twice, I had an embression that the passport nationality harms you.... Any way, thank you."
Cons: "Food was good. Chairs were clean and relatevly good. Thank you"

Pros: "All"