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From the checking in process making sure that the correct groups board in order, the food on board included in price of air ticket with a special request for dietary requirements, to arriving ahead of schedule and great WiFi connection included on board.

Crew was great, service was good, flight went well. Originally, the flight was advertised with WiFi… including during check in… and nada.

Aegan Airlines compensates for its outdated business-class seats with excellent food and onboard crew service. Launge was also excellent.

For a business class, it barely met the standards of a basic economy on most carriers. The seat would barely recline; no pillow or blanket unless you ask a crew member; no leg rest (at least in the 1st row). The crew was friendly and attentive, except for one male crew member who was very inconsiderate toward many business passengers who were already sleeping or trying to sleep, slamming the doors of the kitchen compartments. He did so twice till another passenger complained to him. Overall, business class is an economy experience except for the food.

Seats that recline. Ice for soft drinks. No charge for did drinks. Wifi.

It was a short flight. It did leave about 15 minutes late but other than that everything went well!! There was no food service or entertainment so can’t comment on any of that.

For a quick trip to athens they did a great job plane was spacious, and we boarded quickly.

Fine. It was a 25 minute ride in a tiny plane that left 20 mins late

This is my first time flying Aegean Air and I had a great first time experience. I will fly this airline again.

2 hours delay on the plane causing is to miss our connection

The lady at the check-in got into a complication with the computer and didn't know how to get out of it even though they came several times to help her and direct her until finally the lady from the other position did the check-in. Just before take off they announced a delay that took two whole hours and caused a lot of trouble starting with the fact that we were hungry and they didn't even give us a glass of water (we asked and they said no) I am a sick person who takes medication (diabetes and heart disease). And this delay made me sicker. order a taxi again. after to work. and more

The flight was late with no explanation given to the passengers.

Overall a good experience for a short low cost flight . Boarding and departure was on time, crew was nice, airplane conditions were ok. The Heraklion airport is not convinient at all, especially as it doesn’t have an air conditioner. But this is not related to BlueBird.

I think I will never fly agsin with Blue Bird

The check in was really bad. This was my worst experience as far as i can remember. Very slow without any real reason.

There was a delay on the flight, in addition although there was a delay there was a last boarding sign earlier than the boarding time. So overall - stressed to come quickly to board and then waited a long time and arrived later than planned