On arrival to JFK it to 3.5hrs to clear immigration, as only 3 booths open. Almost missed connection
Cons: "The service on Virgin Australia is quite poor. They are barely around. The seats are also only mediocre"
Pros: "Decent crew, nice snacks."
Cons: "Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay."
Cons: "Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading."
Pros: "Premium economy was perfect, smaller cabin with less people, great flight."
Pros: "Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach."
Pros: "The food was good. The lane was comfortable"
Cons: "The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines."
Pros: "Karl was amazing! So helpful and sweet!"
Cons: "Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise."
Pros: "The crew where awesome and catered to every need and requirement."
Cons: "need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights."
Cons: "There is no entertainment, not really required on a short flight but nice when offered."
Cons: "Soda or coffee served during the flight could have enhanced their service."
Pros: "It’s been awhile Since I’ve flown delta and omg they truly blow every other domestic airline out of the water hands down. And I’m flying basic economy. Impressed. Bravo Delta"
Pros: "These Comfort+ seats had the most legroom of any airline (Delta, JetBlue, American etc) short of Business class that I can remember in my adult life!"
Pros: "I liked the polite friendly staff!"
Cons: "I wish you would give me more to complain about! Just kidding! No complaints"
Cons: "Leave on time so passengers dont miss their connection flights My family of 7 people are stuck at the airport in Zurich with no connection flights until tomorrow to have to board on two additional flights Absolutely unacceptable Never again will we book flights with Delta."
Pros: "The crew really kept us updated on the many delays."
Cons: "There were SO many delays and they kept changing. At one point we got on and off the plane."
Pros: "Equipment felt a bit dated. No entertainment system, which was fine with me. Skipped the offered snack. Just had water. Flight was onntime."
Pros: "The crew was very accommodating and found me a new seat when I requested one."
Cons: "My assigned seat was next to a morbidly obese man. He overflowed his seat and took up at least five inches of my seat. The seats have become so narrow that even an average weight male has trouble fitting his shoulders into the seats."
Pros: "Nothing"
Cons: "Platinum member. Flying with gold colleague. He was upgraded. I was 1 on the list, wirh 3 openings. Asked gate agent, and she said just take my seat. Asked attendant, she said same. So spent flight in last seat in back next to bathroom, while 2 comfort + seats were empty. Did not feel like a valued customer."
Pros: "Delay. First it was about 20 min, then 30, then 49 and 55. At the end more than 70 minutes delay. Too much, too frequent on delta!!!!"
Cons: "New Istanbul airport requires kilometres to walk and then take a super crowded bus. Insane"
Cons: "Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again."
Cons: "Cramped overhead luggage space. Delayed due to technical reasons. Previous flight was completely cancelled."
Cons: "No flat bed in business class. Flight delayed and 1 hour 10 minutes late; my bag did not make the connection in Istanbul. My bad is due to be delivered tonight."
Pros: "All."
Cons: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"
Pros: "The New York operation seemed much better. Our flight arrived late and was met by airline representatives looking to help passengers with tight connections. Arriving transfer passengers must go through Turkish airport security. Turkish security did set up an operation right at the gate. This both expedited things and relieved the stress of going through the process far from the gate."
Cons: "Seat was very uncomfortable. The plane was an older Boeing 777 (it had no winglets) and I think the seat cushion was the original one. Turkish Airlines does not communicate with its passengers. If the flight is late (as both of ours were), you wait with no information as to when the flight leaves. The same lack of communication occurs once you on board. I joked to my wife that the cargo on a Fed-Ex flight is given more information."
Pros: "Food and service is excellent. Istanbul lounge is great."
Cons: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
Pros: "The flight crew was amazing- very pleasant and hospitable. There was great entertainment available which made the flight go quickly. The food was good. We did not realize we had to select vegetarian ahead of time, but having cheese sandwiches available made that easier. The small bag of toiletries that we were given was a very nice surprise."
Cons: "Carrying luggage down stairs after the flight was difficult but the flight team was helpful."
Pros: "Asian Vegetarian meal was good."
Cons: "Seats with less leg room . No WIfi facility at the gate ."
Pros: "Crew was great. Good selection of movies too."
Cons: "The flight itself was fine, but what has been a horrible pain has been trying to get refunded for an accidental double booking."
Pros: "Never made it."
Cons: "I eventually got to San Francisco. I missed my flight to Lihue and had to stay in the airport all night."
Pros: "Plane was on time."
Cons: "Even as I was checking in for the flight, as an economy traveler, I was constantly reminded of all the things I wasn’t entitled to -all boarding was based on how much you’d paid, not where you were sitting. I didn’t expect special treatment, but once you’re at the gate, boarding agents usually treat passengers equally. Not so with United."
Cons: "Cattle flight. Not enough space in economy for a person 6.3'."
Cons: "Es united, no se puede esperar mucho de ellos. El snack para 5 horas son unos pretzels y el entretenimiento lo cobran. Lo único bueno es que aun con un aviso en la pantalla pude ver el final del partido de Champions, por el resto,.... compañía a evitar."
Cons: "United once again shows it’s disdain for customer service and any sort of quality in their product. I don’t think I’ve had flight attendants who were less caring of providing anything more than what David Spade and Chris Farley provided in Black Sheep - “show em an instructional video and throw a bag of peanuts at em and we’ll be there in no time”. United is quickly becoming the - even more so underwhelming - Greyhound of the skies"
Pros: "Plane was empty which led to quick take off and landing times"
Cons: "Food and entertainment options. Seat room."
Pros: "Not a crowded flight, Norfolk is usually a easy transit even when busy."
Cons: "Very cramped seating when your 6’ 260;"
Pros: "Nothing"
Cons: "It was supposedly upgraded but my seat was shittier than the flight to Tokyo after it got delayed 7 hrs and no upgraded seat."
Pros: "Relaxed flight- no issues with boarding. Very close gate transfer"
Pros: "This flight was good"
Cons: "The delay flew twice with united and both times delay"
Cons: "The Seat was not comfortable and the entertainment console poor , I guess due to an old plane. Other wise excellent"
Pros: "Crew was amazing. Seats were small. I had middle sear both going and coming back."
Pros: "The crew was amazing, the plain was great, the food was tasty."
Pros: "No, the crew wasn't amazing, and no, the seats weren't super-comfortable. Nothing especially good about this flight, but it did take off and land safely, which is the main thing."
Pros: "The crew was ok"
Cons: "The flight was delayed for almost 3 hours while we were already sitting in the airplane"
Pros: "I WAS PROMISED THE ISLE SEAT BUT DID NOT GET IT.I WAS UNCOMFORTABLE THE WHOLE TRIP .I HAVE HEALTH PROBLEM I ONLY NEED THE ISLE,"
Cons: "NOT HAPPY WITH MY SEAT EVEN THOU THAT I WAS AT THE AIR PORT 4 HOURS BEFORE STILL WAS NOT ABLE TO GET AN ISLE SEAT.NOT HAPPY."
Pros: "When the plane is not crowded there are no lines to the bathroom, the crew is more relaxed. It is overall more human."
Pros: "Boarding process was actually orderly (if you fly El Al from Israel, you know what I mean). The flight was very smooth. The crew was helpful. The other passengers were pleasant!"
Cons: "The seating is very tight, even for an average sized person. The food, while tasty, is hardly health conscious."
Pros: "We had to do eberything through phone calls. Luggage orders. Eticket.etc."
Cons: "The comfort flight as described in El Al site say that ee are intitled for one baggag which unfurtonatly was wrong and we had to pay additional 80 dolars at the airport...very missleading..."