Cons: "Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro"
Pros: "The airline is top notch and treated you great like it should be."
Cons: "The sears where a little tight but not bad and the movie options were ok not great."
Pros: "Food was ok"
Cons: "AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only"
Cons: "The service could have been so much better. Food was not offered according to seating arrangements and so meal choices were not enough"
Pros: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."
Pros: "On time; smooth boarding process; lights dimmed for a reasonably long time."
Cons: "NO legroom on the Zurich to Dusseldorf flight."
Pros: "Good flight with Swiss friendliness. They even passed out food (sandwich) during this very short flight."
Cons: "Nothing, really!"
Pros: "The seats in exit row were large enough for me to straighten my legs"
Cons: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."
Cons: "We (parents) were business class, but our two kids in coach, yet Swiss doesn’t allow “guests” in the lounge. Hmmm. What a bunch of BS."
Pros: "I was rerouted to another country so that I could still make it to Greece on the same day."
Cons: "The flight was delayed from Newark so I had to be rerouted to another country before going to Greece."
Original Flight was cancelled Then Baggage was lost on rebooked flight
Very bad experience with them and they canceled my flight three hours ahead and they just don’t care
Pros: "Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight."
Cons: "Movies available weren't to my taste, which isn't of great importance anyway."
Cons: "Food should be much better than this. Otherwise everything is ok."
Pros: "They have Economy class seats on the business class. Uncomfortable."
Pros: "The crew was friendly and particularly one of the girls was always giving her best"
Pros: "That we landed in the end"
Cons: "More communication to passengers when there are so big delays (almost 2 hours)"
Pros: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition."
Cons: "Seats seemed smaller and more narrow than usual. Food in economy terrible. Entertainment program available but crew did not offer earphones needed to use programs."
Pros: "The Swiss Air staff provided water and nice sandwiches for us while we stood in line for hours and put us up in a very nice hotel for the night."
Cons: "My first flight with Austrain Airlines was 2 hours late in leaving, partly because they mixed our baggage up and had to have each of us leave the airplane to identify our baggage before getting back on again. Because of this, I missed my connecting flight in Zurich. Apparently hundreds of other passengers were in a similar situation, because I spent the next 6.5 hours standing in line to getting my new itinerary and hotel vouchers."
Pros: "The flight was short and got us there"
Cons: "This was not business service. The seats were uncomfortable, virtually no leg room."
I have loved the flight, very professional and caring staff.
Pros: "Video was good, seats were good."
Cons: "Man doing the check-in in Madrid (site 909) was very rude and unhelpful."
Pros: "Air Europa sucks. Avoid if you can. Not worth the savings."
Pros: "The flight was with Canary Airways not Air Europa Next time I’ll book with Canary Air direct because Air Europa made a mess with the reservation and are hard to reach"
Pros: "I loved the crew members, always willing to help great energy through out the flight."
Cons: "Food choices, up to date movies and inexpensive luggage’s"
Pros: "Commitment to on-time travel, nice friendly staff, professionalism."
Cons: "Seat had peanuts on it - I think it had not been cleaned. There were also rumpled newspapers in the seat back."
Cons: "Flight was delayed for over 60 minutes. In addition, boarding was poor an took over 30 minutes. Leg room was ok, however, seats were very narrow"
Pros: "The only thing I liked was the company of the people sitting next to me on the flight and the fact that we arrived safely."
Cons: "The service at the check in counter could have been better. The online booking should have clearly stated that there will be a additional charge for check in luggage The crew on the flight used my overhead storage for their own bags and I had to put my bag under my legs. I barely fit in the seat"
Cons: "Baggage service is not what they advertise had to pay $120 euros for the baggage that’s false advertisement not good"
Pros: "got it on time...even shorter than planned."
Cons: "1. why leave the tv screens open all night when people sleep and want darkness? 2. too many bags on board and not in the trunk. 3. not enough blankets."
Pros: "The crew with neither rude nor particularly welcoming."
Cons: "When did vueling stop offering a free snack and drink. Not even a glass of water for your passengers is just plain inhospitable."
Pros: "we landed safely"
Cons: "need entertainment system. need complimentary drinks and snacks need comfortable seats"
Pros: "We made it to Barcelona."
Cons: "Vueling seems to be late very often. This 40 minute flight flight was over an hour late."
Pros: "The smallest and narrowest legroom I've ever had in all of my past flights"
Cons: "The price is good, but need to have some decent legroom. Someone sitting in front of me was reclining and her seat was right at my nose."
Pros: "Quick flight"
Cons: "Had to exist and renter via departure and go through security again because there was no direct transfer, it was horrible having to go through security again."
Pros: "They crew was okay, more polite than my previous flight."
Cons: "Having a well stocked Duty Free Items would be nice, tried to order items and was told they are out of stock."
Pros: "Amazing check in man and baggage check in woman. Great Customer Service."
Cons: "Airplane crew dry, dull and aloof."
Cons: "Somehow my bag didn’t make the allowance, and I had to pay $40, everyone else had equal baggage and were allowed to use them as carry on except me! NEVER FLYING WITH VUELING AGAIN!!!!!!"
Cons: "Website for vueling down which prevented me from requesting refund. Now what?"
Pros: "Getting off the plane in Barcelona"
Cons: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."
I liked: Helpful, informative, pleasant crew. Could be Better: Check in. Stowage space General cleanliness especially toilets. Ugh!
It became a standard of this company to delay it's scheduled flights by hours! One to two days in advance, a notice of one hour delay is issued, then - at the airport, another 2 to 3 hours are occurring, at our outbound as well on our incoming flights. Be advised that this is to be expected. Furthermore - do not expect any transparency or explanation or just pure information from the company's reps on location, nor any other compensation or just a coupon for a snack or drink. It's probably just not part of the company's relation with it's clients.
Pros: "New aircraft, had a VOD service in your own device, also optional paid WiFi. We were offered water during the flight. The price was good and everything went smooth."
Cons: "Security in PRG airport is done at the gate - after the duty free shops, so there's no way to go back. No toilet or water fountain at the gate area after security - only a vending machine is available and benches. You can bring liquids bought in the duty free shops only if you ask at the cashier to get it packed in a special bag. That's probably not the airlines fault, but it is something to note when departing from PRG. The check in process is also very slow, that is due to Israeli security questioning, the line gets all around the terminal."
Cons: "It was a terrible flight in most of the citiries"
Pros: "The crew was amazing and flight was comfortable. Leg room fine. They turned off lights so we could sleep."
Cons: "Seats could use a bit more padding."
Cons: "Arkia changed there flight hour and no one updated me. I almost missed the flight. It was messed"
Pros: "The crew was nice It was ok for a short flight"
Cons: "There was a big delay and the airport boards weren’t updated The plan is small"
Pros: "short flight"
Cons: "delay in tack off of 3 hrs without air conditioner and food"
Cons: "Arkia replaced and sold the flight to other company . Seats were very very uncomfortable. the service was bad . boarding took lots of time ."
Cons: "Arkia airline was replaced by chezc low cost air lie . the gap between seats were the worst ever . the seat i front of you was on my knees . could not move the legs . boarding was late . boardinf anf disambarcking were by busses and not direct to airport !!!! low cost - no !! Its a fraud - we paid for regular Arkia flight and ended up with low low low service !!!!!"