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My El Al flight was awful - very uncomfortable seats, like short-haul Spirit Airlines not good for a 15-hour flight. My aisle seat stuck out into the aisle so was constantly banged into by flight attendant-driven carts - no apologies given at any time- and people waiting to use the toilet. Flight attendants literally yelling at passengers to sit down a half hour before landing - a lot of yelling in general. Especially unwelcome at 3am.

Everything was good, but there was a delay of about an hour

I liked it as a half empty flight, I didn't like to wait 5 hours to fly which wasn't my fault.

Food was horrible! Inedible sandwiches by a supposed star chef, Assaf Granit. I was dead hungry the entire flight but couldn't possibly stuff that awful sandwich down my throat,

El AL has vastly improved its overall experince in the last several years. Nicer place, nicer flight attendants, food, comfort etc

Poor food service, a microwave heated sandwich and 300ml water bottle for a coach 4 hours flight ticket. Entertainment only by streaming to your device if you got something more than a small phone screen. On the positive side - on time arrivel.

The food is horrible!! The staff not smiling and looks that they don’t want to work

Remind me not to fly (eat) at passover with Israeli cartiers. Came out of the aircraft with an incredible neck pain. Crew and entertainment were good.

As I paid for extra space - the seat was OK. The snack is very bad! The service is fair. The WiFi was so slow i could not see the provided movie and free TV. Just had so seat all the time...

Great entertainment system. The crew was somewhat helpful, but ignored the calls completely. Also all the isle seats were taken by the time of check-in and we had to squeeze a family of 5 on middle seats in 3 rows - awfully inconvenient to fetch nappies, take kids to the toilet or fetch water. Seat spacing was ok and the missile defence system of ElAl planes is unmatched.

My only complaint is that the pocket in front of me was ripped and my things, like iPad and airline magazines, kept slipping to the floor.

Flight delayed yet again. Crew apathetic and unhelpful re affect on connecting flight.

I think Virgin is one of the best flying experiences, especially from/to the UK. The staff are so helpful and fun, the food is good, seats comfortable, goof entertainment and great value. Check in and boarding is pretty pain free. I also find that the other passengers are generally so kind and considerate than when I've flown other airlines.

Cabin crew on our flight showed lack of any customer service gruff and acting annoyed if you asked anything and I mean anything Example a man on the seat over dropped his beer on my husbands blanket We asked if we could switch out blankets cabin crew Said. No we don’t have any extras OK well can you take the wet one Cabin crew looked disgusted and annoyed Took it no OK or yes just a growl

Quick flight. But cabin crew were very noisy and talking too much, especially when we were seated at the back of the plane trying to sleep through the night .

My ticket was for Premium Economy and all the seats were taken, I was placed in Economy class and I’m looking for a refund.

Unfortunately delayed 2 hrs due to faulty tyre.. which had to be changed, but better safe than sorry.

The delay was an issue. Other than that. Every thing good

Hi vergin Atlantic service was good but the flight ticket agent travel up charge me extra 57 pounds as a airport charges, actually I refuse to pay but they say if I not pay £57 then they say you will not be able to travel from Heathrow to goa ,so for me there was no option and it was just 3 day before my departure so i paid, so please look in to the matter. And I have a receipt of £ 57 as well .thanks

Staff didn’t check cabin well for landing seemed more interested in chatting to each other. Food was poor and differed from pre order.

service was slow and at times there was no service at all in premium plus seats. they do not care about people in premium plus

To san Francisco it was ok. From sf to Manila it was horrible

Awful, rude staff. Their abrasive comments are unnecessary. Most seek a frictionless experience and will cooperate if you ask. Additional childish bullying of customers is not acceptable or tolerated. We had the same problem with our departure flight. We will never fly United again.

Lufthansa and United Airlines messed up with our reservation and they canceled our flight to Los Angeles. We ended up stuck in Frankfurt with two little kids. They sent us to San Francisco, but their flight was full and they wanted us to sit separated (even our 3-year-old was supposed to sit separated from me or my husband!!! Isn't it illegal???). Then the flight from San Francisco was delayed and we had two little sleepy kids, we were also told we needed to pick up our luggages. It was just horrible. I paid for a direct flight from Frankfurt to LAX and ended up going through hell. I am very upset and going to submit a complaint.

Very poor the plane itself was really old, slight smell that couldn’t be named. I didn’t even get a boarding pass UNTIL AFTER clearing security! Even then, they said when I get to my connected flight I’ll get my 2nd boarding pass there! A bit ridiculous!

I would’ve liked to have made that flight so I didn’t have to go to Munich and have a 24 hour travel day

No cooked food. Crew was not friendly and not that helpful

loved the bulkhead seats with all the extra leg room! The initial dinner was excellent unfortunately the last meal was unsatisfactory. Our salad was partially frozen and the pizza roll was 90% dough. My only complaint

See my previous comments. I was probably booked in business but was moved to economy

Boarding was efficient. Crew was not pleasant and skipped me during a round of beverage service. Older plane with no seat back screens and I couldn’t connect to wifi or their entertainment offerings.

All went well- allow plenty of time at Heathrow, we felt like we got bused halfway to chicago when it was time to board, then had to carry baggage up steps outside. A bit of work for anyone who is less mobile or able bodied for sure.

It was a pathetic experience. Booked Hindu vegetarian meal and they served chicken. Inspite of telling them repeated times, the issue was not resolved.

I never was able to take this cancelled flight…all flights from Zagreb were cancelled at 3:30 AM of departure day 9/8!

Friendly crew members. Food was so-so, below average. However, ice cream add a little touch and made a difference.

Overall American Airlines are good. For a long haul flight I would have appreciated if they had offered water durning the flight, as they don't provide individual water bottles. I applaud their recycling efforts onboard.

Experience was probably the best I’ve had on BA for a long time. Only thing is A380 is old now and it needs upgrading. The en re attainment screens are very small and the touchscreen barely works.

British airways canceled our connecting flight then sent an email 1 day before. Didn't offer us any comp for our flights or anything.

Flight cancelled! Rebooked by circuitous routing although there were seats available on other nonstop flights.

Service of the crews were great. Food on flight was very greasy, and salty.

Sardine can herringbone layout in business class. Uncomfortable and nowhere to put your book, phone, headphones, etc. worst hard product ever, and the service and food aren’t good enough to make it worthwhile. Expensive garbage. British Airways purchased this thinking only about financials, clearly not customer experience. British Airways business class is the garbage truck of the skies. Hard pass!

Not boarding 60 minutes late. after getting bumped to this flight because ITA do not hold a flight for five minutes as the fight to the connection was 45 minutes late

Crew was good. Very nice staff. Wine was good. Problems- no AC while waiting for takeoff. Long wait so we should have been more comfortable. No water for quite awhile. Food should have been better for an Italian airline. Chicken was pressed rounds of processed meat- not tasty. We had only one hour for our connection- ran through airport- plane waited for us and staff was helpful.

Flight was cancelled and other being told it was cancelled there has been no other contact.

Poor , i missed the next flight to new york . We stayed inside the plane for almost 30 or 40min

Very frustrating trip. From Rome to boston , and i missed the next flight to new york

Everything was fine except the food. They really need to work on the quality of the food.

They are nice personal and as sky silver medaglia member love Delta air and partner

I’m disappointed with ITA Airlines. I feel their planes are outdated. I upgraded to Premier economy and there was very little “Premium” about it. I flew on SAS in Premier economy and that is a great experience. I do not recommend this airline.

Cancelled my ticket and was never told and showed up to airport

ITA cancelled my flight and I was not able to make it to my connection flight. I had no choice but to book a totally different ticket, different airline and pay for a flight that I can't afford. ITA keeps saying I will get full refund, but I can't believe it.