Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Pros: "The crew was very kind"
Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"
Pros: "Flight arrived on time"
Cons: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"
Cons: "Too hot inside the aircraft"
Pros: "the drinks"
Cons: "seat reservation. having to pay for luggage...."
Pros: "Good for both."
Cons: "Bigger seats."
Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."
Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"
Pros: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Cons: "The earphones could have worked!"
Pros: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Cons: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"
Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."
Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Cons: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
Cons: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Pros: "Crew was awesome"
Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."
Pros: "Really friendly staff. Great service"
Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"
Pros: "Boarding was quick, Flight on time....just a regular service and plane"
Cons: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
Cons: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Pros: "Very friendly and helpful personnel."
Pros: "Airlines issue"
Cons: "Profiling certain customers"
Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Cons: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
Cons: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Pros: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Cons: "The seats in economy were a little too small for a 12 hour flight"
Pros: "Crew service"
Cons: "Flight delayed."
Pros: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Cons: "As above"
Pros: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Cons: "Nothing to improve"
Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"
Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."
Pros: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Cons: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."
Cons: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"
Pros: "Entertainment programs"
Cons: "New variety of food"
Cons: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"
Cons: "Entertainment worked sporadically"
Cons: "We had a short delay"
Pros: "Crew was solicitous."
Cons: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."
Pros: "Red wine was excellent"
Cons: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"
Cons: "Excelente aerolínea"
Pros: "The new movies selection, food was very good, staff more friendly than previous flights"
Cons: "Boarding always a problem on MEA we have to wait too long in the queue"
Cons: "boarding wasn't good."
Cons: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"
Cons: "They lost my luggage :("
Pros: "On time, staff was nice."
Cons: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
Pros: "Good food and service"
Cons: "Arrived 5 hours late"
Cons: "they lost our luggage very inconvenient"
Pros: "Liked the transfer"
Pros: "That I was able to sleep a bit on the flight - and that we gained an hour."
Cons: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Pros: "The only thing that I like about the flight was that it was easy to boarding"
Cons: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."
Cons: "Tiny uncomfortable seats."
Pros: "Absolutely everything perfect."
Cons: "Through my own fault I ordered a different seat instead of window seat. :)"
Pros: "Boarding was on time"
Cons: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"
Cons: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"
Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"
Cons: "They were unfreindly and rude."
Pros: "Flight attendant was very nice."
Cons: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."
Pros: "Standard on most parts with pleasant staff"
Cons: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."
Pros: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."
Cons: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Pros: "Got pillow, blanket, headphone and eye cover"
Cons: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Pros: "Crew was welcoming"
Cons: "Space between the seats was too small."
Pros: "Short, lots of leg space"
Pros: "Pretty decent"
Cons: "Not much"
Pros: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."
Pros: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Cons: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."
Pros: "There was enough leg room"
Cons: "The food was not very nice and the aircraft was really cold."
Cons: "Everything. AF changed seats without authorization or notification, separating a mother from her 3 year old daughter. Their entire attitude was "nothing to be done, now board plane and leave" no compensation was offered, nothing done to remedy their mistake or rude behavior and treatment"
Pros: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"
Pros: "Cheap aircraft, not even headsets"
Cons: "Dirty aircraft, I expect more when I pay a lot"
Cons: "bad smell around my seat"
Cons: "Meal choice missing kosher non-gluten combination."
Pros: "Crew was wonderful Helpful, pleasant, capable"
Cons: "Waiting for late passengers & their luggage"
Cons: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."
Pros: "Friendly crew; comfort; punctuation. Fast boarding"
Cons: "Simple food - very small amounts. No entertainment."
Pros: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Cons: "Although incoming plane arrived late, flight home arrived 20 minutes early."
Pros: "Same as above, the crew was very friendly and the food was great."
Cons: "Seating was cramped and uncomfortable for a tall person."
Your nasty smart , The seat too tight You have to pay for everything 5h20 min Flight with no food no water nothing .I didnt take my Medicine Because I don't have no water The worst trip that I have in my life.1st time flying with Transavia its going to be the last time . I am so disappointed
La personne en charge de l’enregistrement était très impolie pas professionnelle vous devriez la renvoyer car c’est une très mauvaise image de marque pour votre société
too hot and too tight, no even small cup of water.
Cons: "The boarding was very slow and to seat to small for me."
Pros: "It was a very nice, standard flight. Nothing remarkable good or bad."
Pros: "The was not confortable"
Cons: "Having more entertaiment"
Pros: "On time"
Cons: "Seats and legroom"
Cons: "Transa ia could start by respecting the law and actually enforcing car seats for small children instead of forbidding families to take their car seats in their airplanes."
Cons: "The flight was delayed more than 30 minutes and it took the crew too long to address the issue. It left the passengers wondering what was going on. While we waited the air conditioner did not work and we were left in intense heat. I still don’t know the reason why the flight was delayed because it ."
Cons: "Limited seating online Made you stand in long checking line 2.50 for a cup of Nescafé"
Pros: "They changed the flight schedule and i asked them for refund and i did not get my money back"
Pros: "Everything was fine"
Cons: "No problems"
Pros: "Not full flight"
Cons: "Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent"
Pros: "We departed on time It was cheap to check a bag"
Cons: "No one in orly is here to communicate with passengers. Neither airline ground personnel nor airport staff"
Pros: "The flight was on time."
Cons: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"
Pros: "The crew were very nice"
Cons: "Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee"
Pros: "All went well with no interference."
Cons: "Free tea & coffee would be ideal"
Cons: "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"
Pros: "The crew was personable. Flight was on time."
Cons: "Transavia delayed 1:30h the flight."
Cons: "Boarding at Orly airport was unorganized and cluttered. Flight was delayed (took too long to depart)."
Pros: "Everyone was happy trip went great price aircraft clean crew nice!"
Pros: "very nice crew"
Cons: "no pre-checkin on my return flight"
Pros: "I was stranded in Budapest due to weather and was thrilled to find this flight for same day travel, a few hours later and have a decent price!"
Cons: "I liked it all!"
Pros: "Cheap ticket"
Cons: "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."
Pros: "Cheap. Gets you from one stop to the next."
Cons: "Took forever to check in. I know they were under strike at that time but then after waiting for so long and just making our flight, they sent my luggage to Seville Spain. It took 3 full days for me to get my luggage. I contacted via Facebook and email and basically just got the response of I have to wait until it arrives at the airport and the best advice they could give was to call the Seville airport. I mentioned multiple times in my email and message that I did not have phone service. I showed up to the airport everyday to see if it made it in finally it did on day 3. It wasn’t until 5 days later that they even contacted me to say it had arrived but I had already picked it up. Very disappointing."
Pros: "Plane comfort was normal to good."
Cons: "Boarding staff at Orly was disgustingly rude."
Cons: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."
Pros: "That I could finally land in Madrid, actually a quick flight!"
Cons: "The delay in the flight, a mess at the time of boarding the plane, just terrible!"
Pros: "Cabin crew professional, efficient and pleasant. Cabin clean, seats comfortable."
Cons: "Nothing not to like."
Pros: "Flight was on time"
Cons: "Boarding and disembarking were poor"
Pros: "Overall good experience. Simple flight. Staff at ORY we’re noce and helpful (I had read negative reviews on them. None of them proven right in this flight)."
Cons: "Despite hold baggage was within allowed measures, it was sent as checked baggage (for free). But, to be fair, they do warn you in advance about this."
Cons: "I did'' that we have to pay for have water to drink !"
Cons: "water is not complimentary"
Cons: "Poor attitude from ground service at the boarding gate"
Pros: "Quick boarding comfortable"
Cons: "Flight was delayed by 4 hours and we were informed about the delay until 20 mins before boarding. The service was all round horrible"
Cons: "Awful customer service, no way to handle issues or problems. Their website had a glitch that didn't allow us to pay ahead of time for checked luggage. Calling them didn't help as the call center has no ability to change anything on your booking. At the kiosk they charged us double to check our bags because that's just how that works, even though their website ate our credit card information and didn't give us an ability to pay for luggage before check in online. The whole experience has made me decide to never use them ever again."
Pros: "Staff in the plane and food options"
Cons: "The major slowness and inefficiency to board and the major delays. Trapped in te plane when they would clearly know that the destination airport would not receive the plane late because of the airport space limitations."
Pros: "Lines and delays and shuttles and more delays."
Pros: "EAsy boarding, staff, comfort, cleanliness, everything."
Cons: "Everything was good."
Pros: "Nice surprise. I like this airline"
Pros: "Boarding was quick and efficient"
Cons: "Carry on baggage allowance - I had a tiny backpack and purse and wasn't able to bring both"