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Flights were delayed and due to a checked hand luggage bag by an overzealous gate agent in Berlin I missed my ground connection costing me another £80. Food was cold and bland, I honestly expect better from a national carrier operating out of one of their major hubs.

Flight attendant was very rude helping me out. Food was discussing did not eat any of it.

Overall, the service was excellent, the crew verry professional, and departures and arrivals were perfect.

I really like to fly with Lufthansa. It is comfortable and reliable. The crew are polite and sensitive

A bit more space? Not practical, I know. I felt squished in but part of that could have been the man sitting next to me.

Flight was delayed over one hour and I had to pay to select my seat, even though my booking supposedly had free selection (I paid extra for this at time of booking)

It was very good, good food good stuff, The toilets were a little stinky.

Entertainment system is old, touch screen isn’t working properly. New movies should be added atleast once a month Should provide toothbrush and toothpaste at least when asked.

The aircraft was old, there was no charging sockets, and the seats were narrow and uncomfortable even though I had exit row premium seats.

Always having a good experience with Lufthansa. I prefer them over anyone else. Sometimes prices need to be more affordable. Munich airport is clean and good, services are available and it’s overall a good experience. I have been flying with Lufthansa for close to a decade and I hope many more to come.