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Delays on take off, delays at gate on landing, lugging lost to the ether. power on seats not working, couldn't work due to that and no WiFi. The crew was great and boarding was orderly if confused and rushed.

Mumbai airport is a nightmare! Especially going from domestic to international terminal (2). I almost missed my flight. Then i could not check in because I purchased on kayak to British airways and my first flight was an indigo (non partner). So they called me when I was at the security outside the terminal and told me I had a middle seat, not what I paid for! After talking to the desk agent, they could not help but it finally worked out. A bit stressful for no reason. Probably never buy from kayak again this type pf complicated tickets (multi cities).

They had us seating down for one hour just waiting on the plane

Flying with BA is always a good experience—even in economy class. It is better if in business and first class. Timely, breeze through security and timely connections

Easy, straightforward boarding process. Flight attendant was lovely and attentive, food was delicious - especially dinner, I had the roasted chicken in a mushroom sauce with potatoes - and entertainment selection was top notch. I would fly with BA again.

We waited at BOS at the gate for an hour and couldn’t get a drink or anything. Once in the air the service, food and ride was excellent.

Crew was good. Seat was worn but overall okay. The infotainment system is outdated and needs to be updated. BA should provide free WiFi for club world/business class passengers.

I really liked it when the First Officer mentioned that we could see Paris out of the window on the left.

Pilot announcements were clear. Boarding is too slow compared to budget carriers.

My enetertainmnet screen was broken. Lost my bags. Almost missed my flight do to connection issues with (despite a request) ZERO help from crew. Food was edible. Potatoes pretty good even