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Cons: "Top carrier"

Pros: "Seat comfortable and the seatbelts actually fit!"
Cons: "Nothing relly"

Pros: "Cree was great. The switch from one airplane to another was smooth. Snacks were great selection and enjoyed the WiFi"
Cons: "Everything was great"

Pros: "We were in coach and the crew made us feel like it was business class!"

Pros: "this is the airline"

Pros: "Nothing three hours late I went to dc and then took the train"

Pros: "Crew was really nice."
Cons: "My first flight was delay because of that I lost my second flight."

Cons: "We left Salt Lake City so late that I missed all my train connections and ruined my plans."

Pros: "Standard boarding The plane was on time"
Cons: "Better boarding process.Such as the one used by Southwest"

Pros: "The flight was on time the crew and captain was very helpful. They got us on and off quickly and safe"
Cons: "Nothing"

Pros: "Almost 3 hours of delayed"
Cons: "Almost"

Pros: "Crew was the best I have had in 2019 on Delta, the only good crew."
Cons: "Everything at the Atlanta Airport. From the airport and staff itself to those working for Delta Airlines. It has been so bad, that I am thinking of flying with American Airlines again and avoiding the Atlanta Airport all together. Absolutely the worst airport in the country, Delta not much better"

Pros: "Good entertainment options."
Cons: "Only water and coffee available. Flight had been delayed over an hour."

Pros: "Nothing"
Cons: "I paid to be in row 1 first class, when I checked in I was in the first row, then as I boarded I was told my seat changed to the back row in first class for no reason at all. I choose the 1st row for a ready and I expect to sit there! 2 flights in a row that Delta moved my seat for no reason"

Pros: "Entertaining crew"
Cons: "On time arrival (we were late)."

Pros: "I like flying Delta. Make you feel comfortable and at ease."

Pros: "The crew was nice, the flight was so short, there was little interaction with them."
Cons: "Boarding was a disaster, people didn’t have seats which caused a delay in boarding. It was a mess. The seats were uncomfortable and too small. I know it’s a short flight but it was just too tight in there. The flight was delayed and the communication was all over; the time was constantly changin"

Pros: "Don't know yet, because I have not left Korea."
Cons: "Not happy that DELTA changed my flight again and now I arrive (6) hours later in Philly. Longer layover in Detroit is not comforting! Hoping/praying that DELTA doesn't change more on this flight going home!"

Pros: "nice crew"
Cons: "terrible seat comfort, late departure due to airline’s booking problems"

Pros: "We left early"

Pros: "Crew was kind and responsive."
Cons: "Older plane so seats were very crammed. My screen was not calibrated correctly so I couldn’t rewind or pause movies. No charging option for phone. WiFi was spotty."

Pros: "Flight was safe, smooth & fast."

Pros: "Pilot was courteous, pleasant and kept us informed of flight status."

Cons: "Seats have no leg room!!!"

Pros: "It was too cold on the flight. I asked for a blanket and luckily the stewardess had one. However, before giving it to me, she told me it was the only one on the flight!"

Pros: "Smooth , fast, comfortable"

Pros: "Crew was awesome"
Cons: "No TV unfortunately"

Pros: "What I liked was getting to my house."
Cons: "The air-conditioning was extremely cold; on the positive side, I was given a blanket. The plane did not have any kind of tv screen in which to watch films or programs. Space was unbelievably tight between seats and rows; I cannot imagine a horizontally or vertically big person having any level of comfort. In general, the service was quite poor, making me wonder how does Delta treat the flight attendants, for they seemed tired and careless. The above did not happen in any of my other flights: Atlanta-Guadalajara, Guadalajara-CDMX, CDMX-Atlanta."

Pros: "Everything, smooth flight with an entertaining crew."
Cons: "NA"

Pros: "Amenities, service, and punctuation of flight"

Pros: "The exit row seats reclined."
Cons: "USB charging didn't appear to work. No meal service. Very brief lay over. This is bad because a 6A flight from RNO to SLC with a <50m layover and then a SLC to PHL flight means that you do not get any food until 11P when landing in PHL."

Pros: "Crew was great"
Cons: "No entertainment on flight. No smoking in Minneapolis airport"

Pros: "Everything went smoothly. The staff were friendly, the flight fast and calm."
Cons: "Nothing that can be done, just tough being 6'5" in a connection plane."

Pros: "Big bathrooms, friendly staff, free eyemaks"

Pros: "Made it out of Detroit that same day! Friendly flight attendants!"
Cons: "Flight was delayed. And then cancelled. We were booked into a later flight 8 hours later that was also delayed again due to weather but we did make it out of Detroit that night. Other people were not as lucky."

Pros: "They have great and friend staff."
Cons: "Delta treats any passenger that isn't a member of their skymiles or anyone that doesn't purchase a seat in advance like peasants. You don't get assigned a seat until YouTube up at the airport... That's fine, not really a big deal. But because you didn't select a seat, they don't let you print or view your boarding pass on your phone, forcing you to go to the checking desk. For someone that has TSA pre check and travels alot, all that extra time adds up and can sometimes cause you to miss your flight. Because there is on "fast line" when you check-in like there is at the security check point. I only have this problem with Delta, never American airlines..."

Cons: "my flight from JFK to Cancun had entertainment (TV, movie screen, headphones, etc). This one did not. Was kinda disappointed."

Cons: "Landing was frightening."

Pros: "Seats were comfortable"

Cons: "If flight is full all the time get a bigger plane"

Cons: "NO ENTERTAINMENT no snacks on the second flight after an hr 24 layover AND 52 minutes delay, seat near the bathroom which smelled horrible"

Cons: "All "carry-ons" were taken at the jetway, which was fine. But, when we landed, as passengers were trying to get off of the plane, the attendants were putting all of the collected luggage at the entry to the jetway. It created congestion. Then, anyone who had luggage, had to lineup against the side of the jetway, awaiting their luggage, and increasing the congestion. First, it was inconvenient. Worse, if there was any kind of emergency, I believe it would have created a unsafe environment. Very Poor Design & Process ! ! !"

Pros: "Our plane had mechanical issue with a parking brake which they left us know about once we loaded the plane. Unfortunately it was going to take to long so they switched us to another plane."
Cons: "Airlines in general need to enforce the carry on luggage rules. If it doesn't match the dimensions for the carry on specks then make the people Check it. Don't let it go. If I paid for a seat and I'm allowed two carry ons then there should be room for them. Don't ask people to check bags because of a full plane. The crew should have there own place to store their belongings, not where the passengers do and take their space. The life rafts need to be easy to get to but again should take up a spot a passenger has paid for their luggage to go. If that is the only space for these items then don't allow passengers to bring two items if in those seats or on the whole plane. It's really disappointing when your told you may have to check your bag because there's not enough room."

Pros: "The flight attendant. Lovely and professional."

Cons: "No space."

Pros: "Cookies"
Cons: "Space"

Pros: "The attendants"
Cons: "The delay and no free wifi."

Pros: "Tail winds provided an early arrival. When my flight was rebooked due to a delay on my first booking I was upgraded to Permium booking and drinks were complementary on the flight from Atlanta to Philadelphia."

Pros: "the Ground team from Israel to New York was amazing and very helpful."

Pros: "The seat i got was great"
Cons: "There was a delay"

Pros: "Although economy, it was pleasant and okay"
Cons: "I bought a business ticket but flew in economy from Tel Aviv to Vienna. I knew about it but the ticket cost was still high."

Pros: "."
Cons: "."

Pros: "Staff and the service"
Cons: "Dinner was so bad"

Pros: "The flight attendants where good and welcoming"
Cons: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."

Pros: "New dream-liner from Wew to ORD"
Cons: "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!"

Cons: "Good"

Pros: "Space, happy vibes, clean"
Cons: "Nothing it was super"

Cons: "All good"

Pros: "Quick boarding decent legroom"
Cons: "Breakfast was not great"

Pros: "On time, nice breakfast"
Cons: "Not enough leg room, same as everyone"

Pros: "The flight was short: 4 hours. It was in time, etc. Certainly no entertainment."
Cons: "After the breakfast (rather poor) no drink was suggested. There was a cup for tee or coffee. Empty one. After the breakfast they just took it away with other dirty dishes. It happened to all passengers in my neighborhood."

Pros: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Cons: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."

Pros: "new plane, half empty, good and friendly service"

Pros: "Highly efficient transfer (45 minutes between flights)"
Cons: "too short a time to transfer between flights as a very long distance between gates,"

Pros: "The cabin and gate crew provided a very friendly atmosphere. At the gate, the staff were very efficient in getting passengers on board despite the 20-30 minute delay. During the flight, attendants did a good job making sure meals were on time and drinks were offered often."
Cons: "Since the plane clearly came from another destination, the cleaning crew at Vienna International Airport could have taken some more time to vacuum the floor and wipe down the surfaces in the passenger cabin of the aircraft."

Pros: "Very nice crew."
Cons: "Buses to aircrafts. No snack on short flights."

Pros: "You guys have. Very professional crew !!"
Cons: "The customer service In Europe wasn’t helping out at all"

Pros: "Overall reasonable flight. Nothing to write home about"
Cons: "Breakfast was what I imagine prison food must be like. Rest of meals were fine"

Pros: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
Cons: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."

Pros: "The crew was very very nice and flight was very quick."
Cons: "No entertainment at all, music nor tv :/"

Pros: "The crew were very kind. The food was good."
Cons: "The space between the seats is very narrow and there is no entertainment."

Cons: "We didnt get our kosher food so we didnt aet on this flight"

Pros: "Good place for the legs"
Cons: "Food"

Pros: "Could not tell that I need gluten free meal. And the early check-in didn't work."

Pros: "The food was tasty, the crew was nice and overall it was realy good"
Cons: "There wasn't any movies or music as entertainment"

Pros: "Spacious aircraft. Polite crew. Even good food. On time."

Pros: "The flight was very smooth"
Cons: "We were 7 persons on the flight so we brought 7 bags to get on the plain but in the check in they told us that the flight is crowded so we can't get so many bags on. The flight wasn't full and there were plenty of room for our bags."

Pros: "The meal was ok The airplane was clean"
Cons: "Seats were very nerow .No help from the crew . Flight delayed"

Cons: "Maybe I should ask for vegetarian meal, because the meal I got was not tasty at all."

Pros: "All was great"
Cons: "except we could not do an online check-in"

Pros: "Staff, seats (exit)"
Cons: "No screen,no entertainment, the food was very bad even for airlines food, for a 4 hours flight cancel the food and make a cheaper flight."

Pros: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Cons: "nothing, it was a great flight from beginning to end"

Pros: "Everything's"

Pros: "Would fly with them anytime."

Pros: "just excellent!!!"

Pros: "They offered passangers ti move to raws that wete half empty so we will have more room."

Pros: "Good service. Enough space for the legs. Drinks before and after the meal ."
Cons: "No usb to charge the phone. No media or moovies on the flight. Should inform ahead of time so we would download moovies to tablet or phone."

Cons: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."

Cons: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"

Pros: "I like the cotrious service. But I wish this international flight would take two suitcases instead of one"

Pros: "Food, wine, crew, physical comfort were outstanding. Excellent overall! Austrian continues to abide by the highest standards. After 14 years it still is one of our two favorite airlines in the world."
Cons: "Boarding was chaotic, cramped. Passengers kept lining up only to be sent back to the end of the line after documents were checked three separate times. Only first class passengers were allowed at the gate. Chaotic and frustrating. Not what one would expect of Austrian efficiency!"

Pros: "Staff was pleasant and competent"
Cons: "Food was way too salty. That needs to be addressed by airlines. Not a healthy or palatable experience."

Pros: "Flight services were good. Staff friendly. food was good"
Cons: "boarding at Tel Aviv was terrible. Specifically a staff member name Michelle was unprofessional and did not care much about passengers who waited for hours at the Group line because there was no indication that it is a group line. No one from the airliner bothered to explain or advise the passengers who were waiting and after more tan hour waiting when they eventually got to the head of the line they were told to go and stand in other lines. This was insane Long waiting times confusion Flight was late hence almost missed connection"

Pros: "The overall flight wads excellent."
Cons: "Boarding on the return flight was poorly handled as there was no organized boarding."

Pros: "Check in and gate agents in TLV were top shelf pros, fast, friendly and to the point with a smile. Crew on board followed through as well."
Cons: "Food was crappy and there was no entertainment on board at all. Also, crowded seating."

Cons: "No soap in the toilets"

Cons: "There weren't a single blanket on the whole flight"

Pros: "The service was fine, although I suggest that Austrian Airlines will consult with someone who joj is to train the staff to be more efficient."
Cons: "The food was bad."

Pros: "The good and service"
Cons: "No TV screen"

Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."

Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"

Pros: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."

Cons: "I congratulate the KLM crew!"

Pros: "Crew was great, very responsive and hospitable!"
Cons: "more lunch choices, especially choices without dairy products."

Pros: "The crew was great. The soecial meal request was hadled well despite oversight."
Cons: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Pros: "Seat was comfy and spacious for economy class"
Cons: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Pros: "Very professional"
Cons: "Lost luggage"

Cons: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"

Cons: "Entertainment"

Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Cons: "The flight was cancelled and had to be rerouted on United Airlines."

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Pros: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Cons: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Cons: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"

Cons: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"

Pros: "kLM staff was great."

Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."

Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Pros: "Arrived Early!"
Cons: "Left Late :-)"

Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Pros: "Flight crew was fine. Food was good."
Cons: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Pros: "Food was good and crew members were very nice"
Cons: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Cons: "Crowded seating, wake-up for breakfast service two hours before arrival"

Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Pros: "Airlines issue"
Cons: "Profiling certain customers"

Pros: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Cons: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Pros: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Pros: "Service provided by the staff"
Cons: "The navigation of the entertainment system is not very friendly"

Pros: "Flight was on time and quick and comfortable"

Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Cons: "suitcase didn't turn up, although connection was quite tight"

Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Pros: "The staff was fast and curteous."
Cons: "There is not anything to complain about besides the usual discomfort of travel."

Cons: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Cons: "I missed my flight because of MU"

Cons: "sardines!"

Pros: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Cons: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."

Pros: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"

Cons: "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."

Cons: "Short and sweet"

Cons: "Flight was delayed for 4+ hours"

Pros: "Very friendly crew"
Cons: "In-flight system had some errors"

Cons: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Pros: "NA"
Cons: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Pros: "All went right namely the seats but the luggage condition is the worst"
Cons: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"

Pros: "Nothing"
Cons: "Everything"

Cons: "Entertainment worked sporadically"

Cons: "Really hard to get boarding passes online"

Pros: "Crew great."

Cons: "There was no entertainment and the food could be better"

Cons: "Check in process running smoothly and better announcement of gate change"

Pros: "Crew was very nice and the food was excellent"

Cons: "They lost my luggage :("

Pros: "Staff and services all very good definitely"
Cons: "Everything was brilliant"

Pros: "On time, staff was nice."
Cons: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Pros: "The staff..the attentions..food."

Pros: "Not much but the staff"
Cons: "No room, boarding was slow, zero bag or legroom"

Pros: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Cons: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."

Pros: "Enjoyed my food, especially tasty for airplan fare!"
Cons: "Not enough leg room"

Cons: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."

Pros: "Boarding for BUsiness class was fine. Seating was cramped."
Cons: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Pros: "The service was very professional."
Cons: "Everything went well."

Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"

Pros: "Nithing"
Cons: "They were unfreindly and rude."

Cons: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Pros: "Flight attendant was very nice."
Cons: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Pros: "Nothing."
Cons: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Pros: "Comfort, food and service are better than average."
Cons: "When stewardess opened overhead locker, something fell on my head."

Cons: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Pros: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Cons: "NA"

Pros: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Cons: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

Pros: "Crew was welcoming"
Cons: "Space between the seats was too small."

Pros: "Short, lots of leg space"

Pros: "Friendly onboard staff"
Cons: "Treated like cattle while boarding unless your preferred member. Average food quality."

Pros: "On time departure and arrival"

Pros: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"

Pros: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Pros: "Amazing service, seat and FOOD"
Cons: "Nothing"

Pros: "Cheap aircraft, not even headsets"
Cons: "Dirty aircraft, I expect more when I pay a lot"

Cons: "Our first leg from Paris was delayed and we missed our flight to Dubrovnik. We then had to hire a car and drive 6 hours to ensure we wouldn't lose a day more of our holiday."

Cons: "Too crowded"

Cons: "The food is awful The entertainment, i.e. movie selection, is not very good and doesn't change very much. The seats are not comfortable and my chair did not recline."

Cons: "Meal choice missing kosher non-gluten combination."

Pros: "Disorganised and slow"
Cons: "Couldn't organise a booze up in brewery. Baggage offload took forever"

Pros: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Cons: "There is nothing I did not like."

Pros: "Friendly crew; comfort; punctuation. Fast boarding"
Cons: "Simple food - very small amounts. No entertainment."

Pros: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Cons: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."

Pros: "Crew was very nice and helpful"
Cons: "Old airplane with very low amenities. Plane still had ashtrays"

Pros: "Super comfortable even in coach (upstairs). I was impressed with service and quantity and quality of food. Would be pleased to fly them again."
Cons: "Seat did not recline as much as normal aircraft."

Pros: "Amazing crew"

Cons: "Windows locked dark for whole flight in the DAYTIME going over spectacular scenery in Norway and Greenland. No eye shades given out. Totally depressing. Food very mediocre with nothing Arabic in spite of great Arab food."

Cons: "Staff at check in counter was rude."

Cons: "Let passengers look out the window in the daytime. Going over Norway and Greenland with fantastic scenery and windows are blacked out whole trip. I paid to select a window seat. Totally depressing to be in the dark all day. Windows black even when lunch served. Tasteless Western food. Would have liked something Arab. (I’m a white American)"

Pros: "The crew was nice and courteous. The flight went smoothly. The bathrooms were easily accessible."
Cons: "They barely offered water on the 11-12 hour flights. The crew was not around other than to hand out meals during the first and last few hours."

Pros: "Nothing"
Cons: "Rude staffs at the check in"

Pros: "Crew attentive, flight left and arrived on time"
Cons: "More movie and TV show options. Also foot rest would have been nice."

Cons: "Didn't think of something because the flight was awesome."

Cons: "I hd a very large person seating next to me. He should have been made to buy 2 seats. Very uncomfortable for such a long flight."

Pros: "Quick boarding and on time departure and arrival."

Pros: "flight was fairly empty, so very comfortable seating as nearby seats were not occupied."
Cons: "everything was fine -- now the departure and connection to another flight was NOT NEARLY AS SMOOTH !!"

Pros: "food"

Pros: "The flight was one time for departure and arrival"

Pros: "nothing. there is no responsibility from voyama towards clients services"
Cons: "every thing"

Cons: "The flight attendants are unfriendly. Food is the worst ever comparing with all airlines"

Pros: "Crew exceptionally nice"
Cons: "Can’t turn off the screen"

Pros: "The flight the plane the staff on plane the food the entertainment"
Cons: "waiting lines to get into the gates and passport checks for departure. it was too long and mis-leading since the machines were not working eventually had to go to a manual check (not machine) and almost missed the flight. It's bad management of the Ben Gurion Airport."

Cons: "On counter, some workers were not nice"

Pros: "Had a great seat"
Cons: "They didn’t offer basic beverages"

Cons: "It is time to change the food! the food is so bad . I get the filling that they don't care' just like that!"

Pros: "Quick, simple flight arriving 7 minutes early."
Cons: "About 12-15 minutes late boarding with no explanation or announcement. Food & entertainment should NOT be rated on such a short flight."

Pros: "Nothing"
Cons: "Bad service bad attitude"

Pros: "The seat room, friendly staff"
Cons: "3 hour delay... not Jordanians fault (fog)"

Pros: "No thing"
Cons: "The staff"

Pros: "The plane was new and spacious."
Cons: "Crew served old and cold coffee."

Cons: "Worst food on long flights.. terrible quality and insufficient"

Cons: "I actually didn't fly QR. My RJ light from TLV to AMM was delayed by approx 2 hours. I asked to be taken off the flight in order to fly the day after from TLV to LCA and take QR. However the RJ gate agents explained that there are over 40 people on the flight that need to take the QR from AMM and that the ties between RJ and QR are very strong and the QR flight will wait the necessary 15 minutes. However, as we landed in AMM we saw the QR aircraft push back 5 minutes earlier than the scheduled departure. We got stuck in AMM and the RJ people were nice but totally inefficient and claimed that they were limited by their corporate procedures. I asked to be put on an Etihad flight that was scheduled to leave 2 hours later and that would put me at the end of the day in MAA (my destination) around 2.5 hours later which was acceptable in my eyes. The transfer desk agent said he is going to arrange it, disappeared for 45 minutes and then came and told me this is already too late for Etihad (it was not) and anyway they cannot let me take Etihad since they are not a part of "One World". I argued a bit and he said ok went to teh back office and disappeared for another 20 minutes. at that point he came and told me that all is taken care of and here is my new flight and proceeded to show me an itinerary which took me through BKK to MAA but the AMM-BKK flight will leave only at 0130 at night (this was around 1430) and get to BKK in the afternoon tomorrow. Then I will have to wait in the airport another 8-9 hours to fly to MAA. hence 2 nights without sleep staying at airports. BTW, I was the only Business/first passenger but this did not confer on me any special treatment. I refused to take this route and at the end asked them only to get me back to TLV and there I will change the whole route and go tomorrow on QR from LCA. I had to wait at AMM airport until 2100 and only now - 2300 - reached home which I left at 0600 this morning. BTW, i don't think that they restored my ticket to its original form (which was a full QR ticket covering also the RJ and Pegasus flights. but I was too tired to argue. I will postpone my trip by one more day and change the route to avoid another debacle like this one. Also, I chatted with the QR people in Amman, and ithey claim that they were not told that the RJ from TLV had 40 passengers connecting through them. This is the absolute opposite of what the RJ people claimed. Last, all his is without even mentioning the issues this delay caused since I have people who came specifically for this, waiting for me in MAA and God only knows when I will manage to get there and whether or not they will wait for me. Guys, you have to do something about this. I am quite a regular flyer and this is the worst experience I had."

Pros: "Fast check in, Comfort seats"

Pros: "Left on time. Probably overpriced for the length of the flight. Baggage was out promptly."

Pros: "We left early and arrived early. Seats were more spacious than I expected for economy class. It was a short flight so there was no food service, just orange juice."

Cons: "When My luggage was searched at the gate of armman before fly back to Chicago, my camera was taken away by security person, he never returned to me. I only found out when I got home."

Pros: "All"
Cons: "I'll was good"

Pros: "Quick. Personal TVs. Cheaper side. Nice fellow passengers."
Cons: "Unprofessional crew made a little club house of the last rows of seats, moving passengers so they could make themselves beds. They were Not very helpful or responsive. Lost my luggage. Bad food."

Pros: "It’s a 25 minute flight. It’s all good. :)"

Cons: "I pre ordered a kosher meal. It was said to me that someone miscalculated and there were not enough kosher meals. I was left hungry and starved on such a long flight."

Pros: "The kosher meals could use a serious upgrade and the employees on board could be a bit more accommodated when it comes to food and drinks."

Pros: "Very short, only a half hour flight"
Cons: "nothing not to like"

Pros: "All new"

Cons: "Extensive security. Warm plane. No charging outlets."

Pros: "The Dreamliner is the best plane I’ve ever boarded, it was used for this short flight."
Cons: "Could not check in online, had to get the boarding pass at the airport."

Pros: "Great service"

Pros: "The juice box they gave us before take off"
Cons: "Nothing really"

Pros: "Modern aircraft"
Cons: "Food is terrible Service is marginal They serve a mediocre meal right after takeoff then you don't see them again until right before landing with a dry snack"

Pros: "Good service, leaving on time"
Cons: "Nothing"

Pros: "Loved all of the kind smiling faces on all of the flight attendants"

Pros: "More food please"
Cons: "Nothing"

Pros: "Crew cabin welcome us warmly and very polite."
Cons: "Food wasn't too good. Couldn't watch movie till almost landing."

Pros: "Quick and easy boarding process, nice person at check-in counter"
Cons: "I used the restroom in the plane before takeoff and the it was absolutely filthy. It was clear it did not receive any attention between flights. I was sitting in the emergency exit row and, during takeoff, the plane made a horrible, howling/whining noise that I've never heard before. Everyone was looking around and fearful. I fly often and this was the kind of noise when you wonder "is this where it all ends?" Not sure if it was the engine just outside or the emergency exit not being fully sealed but it was the first time in a long time that I've been fearful on a plane."

Pros: "Not overcrowded cabin crew maintained positive attitude and good humor after a very long flight from Amman before we boarded in BKK nice sandwiches"
Cons: "Useless headsets with the stupid two prong thing so I can't use my own $5 for a beer international???"

Pros: "Nothing good about the flight, delayed us 12 hours and didn't even have the decency to tell us, we discovered our flights were changed without notice."
Cons: "Everything"