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We got upgrade to premium It’s another way and feeling flying premium then economy…

Clearly an inexperienced cabin crew. Boarding took much longer than usual. Food took much longer to be distributed than usual.

Poor service! If I can I will never fly with them again.

Great quality food. clean cabin and bathrooms. Fast boarding and overall comfortable flight for the duration and times.

Underpricer was a nightmare to deal with they would not help us and blamed the airline and the airline said underpricer just lies. So no we were not happy! The crew on the plane was wonderful.

Your crew was amazing! Friendly, and let my husband and I have a meal in back with them, because a boy got sick behind us and they took some time to clean him and our space up. Fantastic job we were both impressed.

Great except that seats were delivered only at the gate

It was...fine. Boarding worked okay, the staff was competent and sufficiently polite, and it was a nice Dreamliner aircraft.

Exactly as you would expect from an Israeli airline (written by an Israeli) - basic service while firmly polite. Don't expect anything extra - they are there to manage the flight, not to make your experience optimal (unless you consider the minimum of getting to your final destination - and then it is great!). They won't give you anything extra, won't pass around water , if you want it - go get it from the back of the plane. They want you sleeping and seated - and while I'm sure that other airlines want the same, here this is well felt.

The food consist of one sandwich for a trip approximately 4 hours.

The economy seats on the 777 was not as cramped as I had feared, but the food was terrible.

Experience was great - no complaints. Took off on time, landed early. Got to the gate relatively quickly - took a little bit of extra time to deplane but nothing excessive.

Economy plus was so cramped I could not use my laptop. It was beyond bad.

OK, we were delayed and had to de plane and reboard.

United is one airline which regardless of how many separate United tickets in existence, if one flight breaks down, the airline will take care of all the flights.

Both our flights were delayed. Almost didn’t get in the second flight. Staff was rude to the bone.

Hopped on time for the flight only to get deplaned and delayed another 2.5 hours.

Terrible experience! delay 2 time and say i dont have ticket

Both my flight where delayed Had 25min to make it to my transfer flight

Would've been great if Lufthansa union cockpit pilots didn't strike for 2 days and caused a chaos to my returning plans to USA, and then after rebooking a flight 2 days later tge plane departed 35 min later. So I did not have a good experience.