Pros: "The crew was okay,...and we got there"
Cons: "The plane, was a piece of junk, and the AC wasn't working."
Pros: "It was cheap"
Cons: "Flight was late, boarding and unloading was slow so I missed my connection to LA."
Cons: "The seats are amazingly narrow and uncomfortable for 5 hours flight."
Cons: "Being put in standby after we booked 3 months in advance and loosing our luggage"
Pros: "The flight was good even puntual! However I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online."
Cons: "Awful online experience! I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online. it never works!"
Pros: "boarding is quick"
Cons: "crew push you hurry. and the space is too small."
Pros: "The lunch in the flight back. The service was good."
Cons: "The spaces between seats and the bathrooms. It should be a person checking if it look okay after 2 hours flying."
Pros: "The cool thing about this airline is that it’s dirt cheap to get from Oakland to Barcelona!! I will say tho, you do get what you pay. We purchased the most basic flight and that’s really what it was. Tight leg room and lots of people. If you’re over 5’5 I HIGHLY RECOMMEND getting extra leg room if it’s available. Aside from that. The flight was cool and the staff was nice!"
Pros: "Staff was very nice There was a medical emergency that deleted our deplaning Passagers were concered regarding their connection The medical staff was still on board when we deplayed"
Cons: "I was not able to check in on line Had difficulty in getting a contact phone who dismissed my concerns Just said show up two hours before Good thing I went earlier since Ben Gurion has long lines for security before one gets to the ticket counter"
Cons: "The lack of legroom is a lawsuit waiting to happen. I am 5’10 and my knees were planted firmly in the seat in front of me. I’ve had 5 knee surgeries so this made the tight squeeze even worse. Furthermore, the inability to move is cause of blood clots."
Pros: "The plane wasn't very full."
Cons: "The flight attendants did not properly wear their masks nor did they enforce the proper use of masks."
Pros: "The crew was fine."
Cons: "United is consistently late and unhelpful with addressing travel delays. The first leg of my flight was delayed which would have caused me to miss my connection. United staff could not have been less helpful. In the future, I will try to avoid flying United wherever possible."
Pros: "FOOD WAS DECENT"
Cons: "MISSING CONNECTION. BEING LATE GETTING TO OUR HOTEL IN PROVENCE."
Pros: "That it’s a direct from Houston to SLC lots of smooth air"
Cons: "Not even a pretzel No diet sprite tiny seats crj 700"
Pros: "Walking off the plane after arrival"
Cons: "The unreasonably inhumane manner in which consumers are treated with regards to their comfort. The tiny size of seating has sank to an all time low. When your own shoulders are broader than the actual chair back, and the other passengers surrounding you are also faced with uncomfortable and cramped seating - then clearly the consumer’s well-being has taken a “back seat”!"
Cons: "ilm didn't work. programs limited technology outdated. staffed stressed. Delayed without apology. Worst flight for as long as I can remember."
Pros: "Was offered complimentary food item and I am not sure why, perhaps my Star Alliance Gold status?"
Cons: "Boeing 777 economy seating is tighter with new seating configuration."
Cons: "the flight attendant had way too many announcements. Her script was too long."
Pros: "Nice Hosts?"
Cons: "Cant watch TV for free- stuck watching gold rush whatever that is. Seats were uncomfortable knees felt cramped up smelled funny could not sleep, because the seats were not comfortable we sat at the gate for too long we took off late why didnt we de-ice beforehand? I dont understand why they say "we need to check your bags" when there is plenty of overhead space. It's stupid"
Cons: "Long delay in Knoxville because of atc clearance issues and there is not much to do in the terminal. Only give snacks and water would of rathered a sandwich"