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Pros: "the crew were so nice"
Cons: "not enough room between seats"

Cons: "It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from."

Pros: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Pros: "Everything aside from the food and cabin atmosphere."
Cons: "Food and cabin atmosphere. The cabin felt very stuffy and warm."

Pros: "The crew was good"
Cons: "Place for the legs and better food"

Pros: "The crew were very friendly."

Pros: "האוכל והשירות מצוינים והטייסים מצוינים"
Cons: "מקום ישיבה צפוף מידי"

Cons: "Lost baggage"

Pros: "Nothing"
Cons: "Nothonh"

Pros: "Best flight for a long time. great service and entertainment."
Cons: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."

Pros: "Everything"
Cons: "That it wasn’t a flight to denver"

Pros: "Good product"
Cons: "Seat had some problems, but the crew fixed it for me"

Cons: "Need to make it more clear that it is necessary to complete a second passport controle at the boarding gate....causing confusion for some travelers who are not aware of this extra step"

Cons: "I felt like a sardine."

Pros: "Nice experience."
Cons: "Seats are not so comfortable. Crew is nice, but not too nice"

Pros: "Problem free."
Cons: "It was a great flight."

Pros: "All good with this 1:20 min flight."
Cons: "Everything was good. Seats much better and bigger comparing with international flight what should have been opposite - on longer flight - more comfortable seats than for the five times shorter flight."

Pros: "The service and food are very good."
Cons: "Tight space for business class."

Pros: "Excellent food. Lovely service. Departure and boarding on time."
Cons: "No entertainment at all. Very limited leg room"

Pros: "The staff was polait"
Cons: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"

Cons: "Ok, old plane."

Pros: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."

Pros: "The flight was smooth; Attendants were nice and everything worked according to schedule"

Pros: "Very comfortable and attendants were very attentive."
Cons: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."

Pros: "The Israeli crew on El Al were very polite and tried to help."
Cons: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"

Pros: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
Cons: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."

Pros: "The new aircraft"
Cons: "Lavatory wasn't clean enough"

Pros: "Great flight crew and equipment. Courteous and helpful."
Cons: "Rude gate staff who boarded economy and business all at once causing a 45 minute delay. Indifferent to passenger complaints and only had one boarding scanner for the entire flight. Slow and inefficient, and worst of all, unapologetic."

Cons: "Don't like to wait for no one 30 min inside airplane"

Pros: "Everything was great :) food is good, crew is perfect"

Pros: "entertainment was fine"

Cons: "Everything was ok except that confusion we had while ticketing. Although we have been assigned on on carrier the flight was operated by a different one, which was not cleared in the purchase paper."

Pros: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."

Cons: "Cervise was not so good was waiting almost 3 hours on check in"

Pros: "Overall very pleased with the airline"
Cons: "The only complant I have is not enough leg room but the price was great so it was a compromise."

Pros: "I liked the comfort of the aircraft and entertainment"
Cons: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"

Pros: "the punctualty"
Cons: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"

Pros: "Flight was good and comfortable"

Pros: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Cons: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"

Pros: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."

Pros: "Great kosher food! Very kind attendants."
Cons: "not enough foot room."

Pros: "Everthing went as planned. Left on time. Cannot complain."

Pros: "The food, the crew, and the smooth landing"
Cons: "The seats. Kind of uncomfortable"

Pros: "Friendly flight attendants. Great food"

Pros: "The seats The crew"
Cons: "Delayed on two flights Too hot on the first flight despite a number of people complaining"

Pros: "Great food and drink options."
Cons: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."

Pros: "Overall good value for the price paid. The service is great and friendly."
Cons: "The entertainment system needs some improvement and upgrade."

Cons: "They didn't let me on the flight because I'm disabled pure discrimination"

Cons: "Even though I ordered in plenty of time, I was not on their list. I went hungry."

Cons: "At the Istanbul airport an item was taken from me for no reason. No regulation was shown for that item to be taken. I wasn’t comfortable with the way I was treated at the airport. The flight was very good"

Pros: "nothing"
Cons: "nothing"

Cons: "nothing Everything was good"

Pros: "All was great."
Cons: "The airline has so many people from far away places waiting too long for their next connections"

Pros: "It was a true Turkish Airlines experience! Awesome as always!"

Pros: "It was fine!"
Cons: "No problems there... Everything was fairly well organized..."

Pros: "The service"
Cons: "No entertainment. Late boarding."

Pros: "Cost of seat."
Cons: "."

Pros: "Movies"
Cons: "Nothing! It’s no comfortable at all!"

Cons: "Plane delayed Missed connection"

Cons: "Departed over 1/2 hour late making it necessary to make a mad dash for the next gate for the following flight."

Cons: "Lack of communication and unfriendly crew."

Pros: "Noghing"
Cons: "They didnt care about the damages caused to us"

Pros: "On time."

Pros: "Free meal and drinkd"
Cons: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Pros: "Everything- well done"

Cons: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."

Pros: "including new releases"

Pros: "Everythingn"
Cons: "Nothing beat"

Pros: "Will never use kayak again"

Cons: "The breakfast was poor & frozen ."

Pros: "Overall was just ok"
Cons: "Dirty smelly bathrooms Bad breakfast"

Pros: "Great plane--huge and new!"

Pros: "Very professional and very convenient."

Pros: "Not enought time for transit between two flights"
Cons: "Two out of three sutecases did not arrive."

Cons: "Very Bed earing headset."

Pros: "There were extremely strong turbulences with no announcement before or/and no explanation afterwards. Passangers were strongly uncomfortable and scared"
Cons: "Explanation was the minimum expected and absolutely required"

Pros: "Short flight-everything fine. Great plane."
Cons: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."

Pros: "I was upgraded to buisnes class :)"
Cons: "Every thing was ok"

Pros: "Everything"

Pros: "Plenty of room for the legs."

Pros: "They shipped my dog from Tel Aviv perfectly. No problems."
Cons: "The laptops and Ipads are removed from the cabin"

Pros: "The staff are all very professional and nice."

Pros: "הכל"
Cons: "שום דבר"

Pros: "amazing !!!"

Pros: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Cons: "See literally everything above"

Cons: "I flew from Tel Aviv and upon arrival went through security so I could proceed to my departure gate. Then at the departure gate a whole new round of security. There was a priority line, but for some reason I didn't get in it, although I fly business. The line was not that long but it just did not move. And the a/c was not working. Worst boarding experience ever and I've been flying for over 40 years. When I boarded finally I asked if I could give a review and although they said yes- nothing. So I hope someone who cares sees this."

Pros: "good job rushing us to the correct gate"
Cons: "late"

Cons: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."

Pros: "Add good airline to Atlanta to eu"

Cons: "flight canceled , i flew diff, airlines"

Pros: "excellent"

Cons: "AC was not working while we were in the ground"

Pros: "It was an amazing overall experience."
Cons: "Would have like to more about boarding gate earlier. But the process flowed very smoothly"

Pros: "Everything."

Pros: "Pillows"
Cons: "No vegan good woithout order"

Pros: "everything was good and don rhith"

Pros: "'we took of late. I WAS PROMISSED ON THE PLANE THAT SOMEONE WILL ASSIST ME TO GET TO MY CONNECTION . IT DIDNT HAPPEN . I LOST MY CONNECTION AND WAS TREATED AT THE DESK AS A VAGABONED. THE PERSON WAS RUDE AND HE YELLED AT ME ! IWAS AFFRAID TO GO TO THE CITY AND STAYED IN AN HOTEL IN THE AIRPORT THAT COST ME 138E SHAME ON THEM ZEHAVA TELEM GILLADI"

Cons: "Security going from venice to Istanbul then israel could have been better"

Cons: "My seat space was too small"

Pros: "The crew were nice"
Cons: "Everything else Check in Seat assignments My seat kept going back it was so uncomfortable there was zero over head space even for my small bag"

Pros: "The seats very tightly spaced and did not reclnine"
Cons: "The flights war 2 hours late and the boarding was totally disorganized."

Pros: "Fast and on time easy check in and kind stuff"
Cons: "To make the mobile application more friendly in mobile check in online ( copy all the passenger details automatically including the PNR for the boarding process and not ask again the same details that we fill in the tickets that anyway in the system see Ukrainian airline application for example"

Pros: "crew was great and flight was on time"

Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well."

Pros: "Not much! Boarding was a nightmare, nobody knew which was the gate and actually they never put it up on the depatscreen. I felt like cattle!"
Cons: "Get organized! Let the passengers know the gate, board by zones instead of a cattle call 45min. before boarding and having to endure the pushing and shoving during this time. Getting in an airplane where people are trying to find a place for their belongings, not finding any and clogging the way."

Cons: "the connecting flight was missed because of a delay in the first flight. i got a different flight with a different airline (sas), they were not informed that i paid extra weight and window seat. i am very unhappy! not to mention that the whole purpuise of my trip is gone, because i a will arrive to copenhagen five hours late for the meeting i was supposed to hold with my fans! i will never fly with egean again!"

Pros: "I missed the flight. Because they closed the check in counter 1 full hour before the departure time. I was standing in a passport control line for 40 minutes before that. I reached the check in counter 55 minutes before departure time. It was closed. The ticket office had no sympathy, refused to issue me a boarding pass. My flight was paid for and confirmed. There was time to get through security and reach the gate by boarding time. All i needed was the boarding pass and they would not give it. I missed the flight i had paid for and of course you won't give me a refund It caused serious problems with my trip. I'm totally disgusted and will never buy another ticket on this ariline."

Pros: "The space for the legs"

Pros: "Friendly crew, clean and comfortable plane"

Pros: "Very punctual and easy. Very friendly crew."
Cons: "The seats feel small both in width and in leg room. Online check in did not work properly--I got a message that I was put on the stand-by list."

Pros: "Hi, i was surprised that i had to ask an extra money for my suitcase, because when I ordered the flights nothing was written about extra payment!"

Cons: "The check in staff at the front desk were extremely rude and forced me to check and pay for a bag that was a carryon."

Cons: "Flight was late two hours..."

Cons: "Had to double pay for baggage. Total scam"

Cons: "I booked for baggage through kayak and had to pay again. What a scam"

Pros: "The flight was ok , even though it was delayed 40 minutes"
Cons: "I was surprised and disappointed when I found out that I had to pay for my Standard luggage 1 suitcase per person cist me an extra $92 USD and I now know that I will also have to pay on the yrip back . You site eas very unclear about this , exttemly disapointing!"

Pros: "Every thing was fast,easy & kindly I didn’t eat-can’t say my opinion"

Cons: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"

Pros: "Very good company Nice staff"

Pros: "All"

Cons: "The main problem is that when I bought the ticket, it wasn't clear luggage wasn't included but only carry on items. I had to pay extra. It was a surprise. I assumed that 1 small suitcase was included."

Pros: "The staff was polite."
Cons: "For some reason my boarding pass wasn't scanning. They took me to the side and had to do it manually even though everything was correct."

Cons: "5 hours delay"

Cons: "THe food"

Pros: "Flights were on time."
Cons: "I was charged for the bags. I didn't know that I was spouse to pay for the bags since the itinerary doesn't show clearly what type of ticket I have!!"

Pros: "No complaints!!"

Cons: "not enough leg room"

Pros: "While we have some ratings of 1, 2, and 3; over all we gave Aegean a 5 because of the excellent accommodations they made for my wife who is handicapped. They went out of their way to make sure she got wheelchair assistance, and lift assistance up to the airplane.."
Cons: "No entertainment and the food, although free, was basic doughy bites of something I couldn't recognize."

Pros: "They charge us 40 ero each for bagage. Mabe it was my foult thst i didnt notice that the air price not include bage. Smal wotld u know I thing it is not fair"

Pros: "Plane was clean and there was enough room"
Cons: "The boarding gate on the ticket was wrong - twice."

Pros: "nothing"
Cons: "no words to describe how bad it was - the main problem was the operated company at Israel"

Pros: "efficiency and a sense of a smile from the ground staff"
Cons: "the fully booked plane."

Pros: "Meal"

Cons: "It is very inconvenient and seems to waste a lot of time. That is my only complaint."

Pros: "Good flight overall. It was nice to receive drinks."
Cons: "We were 30 minutes late to board so I missed the bus from the airport and had to wait an hour at the airport."

Cons: "Very upset with airline. We arrived 1 hour and 15 mins before flight and was told they oversold our flight and gave away out tickets. That is illegal to do. I want a full refund for our 3 tickets. Our names are Bernard , Judith and Max Levin. We were suppose to leave at 5:30 am and arrive at 7:30 am. Instead, we lost the entire day and did not arrive until late afternoon . This is not right what the airline did to us. I want a refund from our credit card."

Pros: "Snack was a light meal of pasta with melted white cheese & spinach, bread sticks, and a pastry/cookie. Yummy!"
Cons: "Plane remained on tarmac for 45 minutes before leaving causing us to be about 1 hour late."

Pros: "Quick. Clean plane"
Cons: "Boarding a bit long but still fine"

Pros: "Hfghfnnfdvjjffb ffnmfxjjtfjkyg hhfbjfbkffjj gdhjgg"
Cons: "Fjhdjjgjk fhjkrscmloj kgdblohg fjgjj dhlydhkk dhkrhk"

Pros: "Fast, clean, gracious."
Cons: "Food."

Pros: "The flight was fair, with no problems other than pushing and shoving getting aboard."
Cons: "The outrageous and unannounced baggage charge of $80! for two carry-on size suitcases which we were not permitted to carry on because of current weight limits."

Pros: "Good service"
Cons: "Luggage was not included in the price of the ticket- had to pay $ 40.00 for each suitcase/bag."

Pros: "Very comfortable"

Cons: "A short flight so not that important but the seats were a bit narrow and mine being in front of an exit row did not recline"

Pros: "Need to change flight to later date. Employee was rude and resold me wrong ticket and I lost my flight. Stuck in airport all day was forced to pay for a second flight from another airline to go home. No ticket was given to me."

Cons: "Waiting area was very crowded. The flight was delayed."

Cons: "I did not know that I will have to pay for lagged 45$"

Pros: "the food was really good, and somone met us to get us to the next flight"

Pros: "The seats were so comfortable"

Pros: "Yes"
Cons: "Nothing. Flight was amazing"

Pros: "Comfort"
Cons: "Internet"

Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pros: "Professional crew. Good simple check in."
Cons: "Nothing."

Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"

Pros: "Everything works and quick to get to destination."

Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Pros: "The friendliness of the crew"

Pros: "General flight journey"

Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"

Pros: "Nice attention and good food. Plane and seats are confortable"

Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."

Cons: "There was no wifi on flight"

Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Pros: "Just the cabin crew being nice"
Cons: "Punctuality KLM is always late"

Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Pros: "Crew were great, food, entertainment, seat and everything else was great as well."

Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"

Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Pros: "Smooth flight."
Cons: "Seat a little cramped."

Cons: "Not enough leg room"

Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Pros: "Efficient boarding system, clearly signposted. Professional staff"

Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Pros: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Cons: "Boarding was confusing and disorganized"

Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."

Pros: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Cons: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Pros: "Airlines issue"
Cons: "Profiling certain customers"

Cons: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Pros: "staff was fine"
Cons: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Pros: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Pros: "Very good flight, excellent service and good food."

Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed the plane didn't have wifi / USB"

Pros: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Cons: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Pros: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Cons: "sardines!"

Pros: "The flight crew were kind, polite, and attentive."
Cons: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."

Cons: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."

Pros: "In general, it was ok"
Cons: "Yet again it was flight delay from KLM side."

Cons: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."

Pros: "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
Cons: "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."

Cons: "Lost lugage not yet delibered"

Pros: "The long flight"
Cons: "The long flits"

Pros: "Nice crew"
Cons: "Not loose my luggage:)"

Cons: "Short and sweet"

Cons: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Pros: "Crew memebers"
Cons: "Nothing"

Pros: "Quick boarding, comfortable seating. Great food!"
Cons: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Cons: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Cons: "Crew on the ground was very rude"

Cons: "Entertainment worked sporadically"

Pros: "Friendly crew"

Cons: "The flight delayed for 2xhours from Paris to Cincinnati"

Cons: "Booked with my partner. Ended up sitting apart. Not good"

Cons: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Pros: "On time, staff was nice."
Cons: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Pros: "Good food and service"

Cons: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Cons: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

Pros: "Good selection of movies"

Cons: "Engine noise in the cabin is loud."

Pros: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Cons: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Pros: "Onboard crew was friendly. Dinner was good"
Cons: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Cons: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."

Pros: "The crew was very friendly and professional. The food very good"
Cons: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Pros: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Cons: "The crew did not announce the score of soccer cup semi final between Belgium and France"

Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"

Pros: "Nithing"
Cons: "They were unfreindly and rude."

Cons: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"

Cons: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Pros: "The cheese and the bread"
Cons: "The unprofessional staff during boarding and food serving"

Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."

Pros: "The inflight service"
Cons: "The 3 hours delay"

Pros: "The crew was Nice onboard But in the AirPort No Good at all.."
Cons: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."

Cons: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Pros: "Flight was only 50% full. Room to spread out."
Cons: "Leg room cramp. Flight arrived late as a result missed connection home."

Pros: "Crew was welcoming"
Cons: "Space between the seats was too small."

Pros: "Short, lots of leg space"

Pros: "General air of professionalism is reassuring"
Cons: "Food, crew appear rushed"

Pros: "leg space in plane"

Pros: "Cheap aircraft, not even headsets"
Cons: "Dirty aircraft, I expect more when I pay a lot"

Cons: "Too crowded"

Cons: "Meal choice missing kosher non-gluten combination."

Pros: "Loved the movie selection and the food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Pros: "I like service of AF"

Pros: "Friendly crew; comfort; punctuation. Fast boarding"
Cons: "Simple food - very small amounts. No entertainment."

Pros: "Not much"
Cons: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."

Cons: "My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken."

Pros: "Air France is the worst company I have ever flown with. They changed our seats last minute. They where late both flights. Not worth the stress if your layovers are short. Also they took my passport with no explanation of why into another room with out my permission."

Pros: "Boarding was efficient, the flight was on schedule, crew was nice."
Cons: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."

Pros: "I was too tired to stay awake so I slept most of the flight. The ground crew at the checking booth was kind enough to provide me with an aisle seat to accommodate my long legs, from which I suffer if I would sit in a middle seat."
Cons: "Nothing that I can remember, again I was too tired to stay awake."

Pros: "should let first board passenger in rear rows and not everybody together."

Pros: "Loved the entertainment. The movies and other options were great. The drinks were very repressing also."
Cons: "I did not like the food. Also I do not eat meat so I was no given a non meat option I was just told to eat everything except the meat. I was also not a fan of the snacks in between. There was a spread some olives and then a spinach pie and they were cold and not appetizing. Next my luggage did not make it to ATL with me it stayed in Dublin and I ended up not getting it until 2 days later. Next the bathrooms became very dirty towards the end of the trip so it made it quite unpleasant to have to go to the restroom."