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Delightful...I have flown many millions of miles, this was a treat!

ОК. However no USB jack for recharging devices. Multimedia not work approximately for 1/3 seats.

Waited too long in the bus to board the plane. Communication was non existence.

Flight was long but quite comfortable and flight attendants were very attentive to the asks and needs. Very polite and available on a first call. Food was OK, nothing special, entertainment is something that airline must fix as soon as possible, poor selections, nothing pretty much available.

First of all the luggage was not included when I booked it said it was included. And finally flight seat was broken and poor quality plane.

The passengers in business class were completely uncivilized and loud. Didn’t allow most people to relax and enjoy the flight. There must be a rule to keep people in check or they can loose their seats to economy.

do not represent the transfer of the bus between the terminal

Ok but not great. Boarding started significantly later without clear announcements about the delay etc. Onboard entertainment is outdated (old titles)

It was a good flight. But since this is long flight would be good to have a bit more entertainment on board, like, more movies, WiFi on board. I've enjoyed this flight in general.

Terrible experience top to bottom. Hope to never fly their airline ever again.

One of the worst airlines I have used. My recent flight was delayed taking off, but what was worse is that they allowed us through the gate, got on the bus to the plane to be told in that the plane would not make a the direct flight to London due to fuel shortage and it had to make a stop in another location to pick up fuel. Absolutely shocking!! Can't work out of the A320neo was just short range on that they literally did not have enough fuel at the airport to fuel the plane. Tashkent to London is not a long haul, I have done this before, so therefore I am going to assume it's the lack of fuel at the airport. Not the best staff, they all seem to just go with the flow, no organisation. No control, like herding sheep in a pen at the gate, same when getting off the plane. No control. Food was ok but staff were rude. Better to travel in and out of Tashkent using Turkish airline. I have booked my return flight but will cancel and accept the hit and 1 stop to ensure peace of mind with Turkish airline.

It was friendly and I enjoyed the flight very much.

We booked business and they offered nothing during the 1 hour flight