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Pros: "Pilot's landing was top noch."
Cons: "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."

Pros: "nothing"
Cons: "nothing"

Cons: "nothing Everything was good"

Pros: "The Turkish Airline crew are treat you as guests not as customers."

Cons: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Pros: "We arrived in Athens eventually"
Cons: "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."

Pros: "Everything went well"

Cons: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Pros: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Cons: "Cc"

Pros: "The service"
Cons: "No entertainment. Late boarding."

Pros: "Great good entertainment n crew provided warm and courteous service"
Cons: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

Pros: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Cons: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"

Pros: "Food is really decent in economy. Good portions and variety."
Cons: "Leg room seems tight compared to other airlines."

Pros: "Turkish do a good job of giving you a good service for your money."
Cons: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Cons: "My bag was lost"

Pros: "Food and crew amazing..I guess Turkish airline going to be best"

Pros: "Professional nice food"

Cons: "Trip delay"

Pros: "Food and service is excellent. Istanbul lounge is great."
Cons: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Pros: "Everything"
Cons: "Big uncertainty and running to catch the connection flight. Bad feeling. Probably the delay was not caused by the airline, but the crue could not guarantee that the connection woul wait."

Pros: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Cons: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Pros: "Fantastic journey no problems at all thanks kayak....."

Pros: "Inflight service was good."
Cons: "Seat was a little uncomfy"

Pros: "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"

Cons: "Timing"

Cons: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."

Cons: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"

Pros: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Cons: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Pros: "Well looked after from start to finish!"
Cons: "Nothing!"

Cons: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."

Pros: "Food"
Cons: "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"

Pros: "All is good"

Pros: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Cons: "The leg room was a bit limited on long flight."

Pros: "their services in the plain and they are very discipline as well"
Cons: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"

Pros: "Food was great."
Cons: "Long waits, poor communication, either too warm or too cold"

Pros: "Turkish is always consistently excellent"
Cons: "I liked everything. They are very accomodating towards passengers with special needs."

Pros: "overall the experience was great"
Cons: "i would recommend notifying the gate and sending map of the airport before traveling. Airport is quite big and not much time to catch the next flight"

Pros: "I am a disabled passenger. Turkish look after me well."
Cons: "No complaints. Good service"

Pros: "The services was excellent."
Cons: "Delay around three quarter an hour."

Pros: "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."

Pros: "Free meal and drinkd"
Cons: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Pros: "Everything went well apart from my suitcase been lost on the connecting flights to Ercan."
Cons: "Eight hours waiting for a connecting flight at Istanbul airport."

Cons: "Not enough movie varieties"

Cons: "Not enough movie varities."

Pros: "The flight was on time"
Cons: "The boarding process was not orderly"

Pros: "including new releases"

Pros: "Comfort"
Cons: "Ordered veggie meal didn't turn up!"

Cons: "The breakfast was poor & frozen ."

Pros: "Friendly crew"
Cons: "The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key"

Cons: "Allow business passenger to use front bathroom."

Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Pros: "Crew were excellent"
Cons: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Pros: "Professional crew. Good simple check in."
Cons: "Nothing."

Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"

Pros: "very nice crew"
Cons: "my baggage was lost"

Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Pros: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Cons: "Not being 1 hour late"

Pros: "Friendly crew"
Cons: "Can’t think of anything"

Pros: "No delay and nice staff"

Cons: "Head support for 6 feet plus people on seats would be good"

Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Pros: "My seat"
Cons: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Pros: "Helpful and kind crew"
Cons: "I wish there was WiFi"

Pros: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Cons: "The earphones could have worked!"

Pros: "yes"
Cons: "not really"

Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Cons: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Cons: "Lost all our bags so couldn’t ski"

Pros: "Lovely crew, very helpful"
Cons: "N/A"

Cons: "Need more leg room!!! Larger meals needed."

Pros: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Cons: "No downsides at all"

Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Pros: "All good"

Pros: "Friendly and efficient crew. Flights were on time if not even early."

Pros: "Good"
Cons: "Nothing"

Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."

Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Pros: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Cons: "There were several flight delays and gates were changes a few times."

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Pros: "NOTHING"
Cons: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"

Pros: "Very pleasant, professional crew"
Cons: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Pros: "Crew was awesome"
Cons: "."

Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"

Pros: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Pros: "Comfortable and well laid out seat area"
Cons: "Food was a little substandard for business class"

Pros: "Good flight, arriving well on time."

Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Pros: "Food was excellent, service from staff was friendly, and entertainment options were great."
Cons: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Cons: "You are almost always late!"

Cons: "Didn’t happen."

Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Pros: "The flight was very late taking off meaning I had to literally run across the airport at Krakow to make my connecting flight to London Heathrow which was over an hour late arriving at Heathrow Airport."

Cons: "Very bad seats"

Pros: "Boarding was an absolute mess. Seats were uncomfortable. Flight attendants did their jobs, nothing more"
Cons: "Just about everything"

Cons: "My screen was not working"

Cons: "Short term for the transfer"

Cons: "The flight was canceled 2 hours before taking off. I was transferred to later flight with Austrian airlines"

Pros: "Quick flight, comfortable seats"
Cons: "Very, very stressful transfer"

Pros: "The connecting flight from Milan was almost an hour late. But the ground staff were very helpful and professional and help me to board the flight, in a haste. The flight crew were friendly and professional. The food was delicious and sufficient. Overall very happy with my first flight in LOT."
Cons: "Knowing that the incoming was late ground crew could have been better prepared with a motorised transport in the airport (instead of me running out of my breadth). The onboard entertainment could have been better. WiFi in plane would be nice. But these are suggestions. I was overall very happy."

Pros: "Nothing in particular."
Cons: "The plane was late. First advice 30 minutes delay, but when it took off it was about an hour later. Due to this my luggage went missing and I had to run to catch the WAW-DEL flight and delay that flight also. The ground staff were unhelpful. There was no food. Flight crew were mixed bag."

Cons: "3.5hours delay"

Pros: "The service was great"
Cons: "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."

Cons: "Tight seat places. No food unless paid for."

Pros: "Excellent crew, generous service, excellent vegetarian meals (my request), great help on telephone prior to flight"
Cons: "The flight was delayed but we were not given any information. Bathrooms dirty towards end of flight."

Cons: "The flight got canceled"

Cons: "Flight could not taken off in 7 hours delay"

Pros: "Nothing. Arrived to Vilnius with 10 hours delay. Old airplane. Terrible food. Entertaiment system not working"
Cons: "Everything"

Pros: "Crew was nice!"
Cons: "It was an old plane"

Pros: "The aircraft, specially the seats, the crew, the pilot and the service during the whole flight"
Cons: "N/A"

Pros: "Pilots did a very good job"
Cons: "Entertainment"

Pros: "Arrives on time. Speedy boarding. Polite staff. Smooth flight."
Cons: "Leg space in the seat is very tight."

Cons: "Be prepared, that overhead bins for hand luggage are very small on this plane"

Pros: "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"

Pros: "The crew remained polite and we were given a bottle of water each during at 2.5 hour delay."
Cons: "We had a two and half hour delay on an evening flight on a Sunday from WAW to Paris. This was during the UNFCCC COP24 when there was extra heavy international traffic through Warsaw. It was not clear why the plane was delayed for so long. It meant in the end that we got to Paris after midnight when the RER train had stopped running and the airport was functionally closed. This meant instead of a train ticket, rather a 55 euro taxi to get home. This was an expensive delay."

Pros: "The aircraft was big and clean, but the seats were not comfortable. No entertainment at all, not sure why it was list for review. My biggest problem was with their communicates. I booked this flight from Tel Aviv to London with 60min.layover in Warsaw, the schedule LOT offered. .The first leg to Warsaw was 30min. late without any announcement and no one mentioned about how it would affected connecting flights. So I asked the flight attendent before lading in Warsaw and she suggested to run throught the security. We thought we might have a chance as we were sitting close to the front rows. Nah, not so fast. It turned out that's not as rsimple as unning between the gates, everyone had to be shuttled to the main terminal and only the business class got a small van and went first, abd we were not allowed on that van even I told the guy we needed to catch the flight. Long story short, we finally made to the gate, Thanks to a LOT personnel pushed us to the front of security check and informed the gate we were coming. We literally RAN after the security to the gate. They reopened the gate to let us in and the aircraft pushed away right after we got on. The luggage, with that tight schedule, of course they would not be able to make the swich to London. So we had nothing except the cloth from Tel Aviv, its about 15C in tempture, we were freezing. Waiting for our luggage to be delivered to our hotel for warm clothes before we can go out"

Pros: "On time, stable flight without surprises"
Cons: "Bus takes you to and from the plane."

Pros: "All Good"

Pros: "calm"
Cons: "the above"

Pros: "I DIDNT TAKE A FLIGHT TO LONDON DONT KNOW WHAT YOURE TALKING ABOUT"

Cons: "The crew barely spoke English, only polish and didn’t care about you if you didn’t speak polish. The food was horrible and tasteless. And my suitcase was broken into and my packet of cigarettes was ripped apart and half was stolen"

Pros: "Brand new plane, very smart albeit plasticy and clunky. Professional staff. Very helpful when I had a specific personal request at the booking office. Flight crew were not constantly trying to force us to buy things or making announcements every 5mins like some budget airlines I could name. Flight was 30mins early so no problems there."
Cons: "Warsaw Airport is terrible. Not enough seats in the departure longes. Not enough choice for shops. Not enough toilets for the volume of passengers."

Pros: "Food was great and aircraft was new Fast track lane in WAW was really fast - saved a lot of time"
Cons: "No online checkin offered No lounge offered, even for a fee Luggage was not tagged priority No priority boarding offered Service quality onboard was a bit variable"

Pros: "Flight was fine, and on-board crew was polite and helpful."
Cons: "Both the check-in AND gate agents seemed to ignore that you are allowed one personal item (e.g. purse) and one small rolling suitcase (sized and weighed as per LOT requirements) and tried to insist that we check in our small suitcases (for free). In the end, they did relent, but I was surprised at this. There was a small but decent variety of snacks for this 4+ hour flight."

Pros: "Very friendly crew member."
Cons: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Cons: "Long baggage unloading time"

Cons: "Boarding started on time yet we took off an hour late"

Cons: "Still waiting for our luggage two hours after deplaning. The luggage has not been unloaded from the plane. Hundreds of people still waiting This is unacceptable"

Cons: "On Monday, May 21, payment was made for 2 suitcases in the amount of $47. At check in next day we were asked to pay and paid 40 Euro for 2 suitcases. We told them that we already paid, to no avail. We would like to have an explanation. According to LOT luggage policy we should not be paying for 1 suitcase per person at all.."

Pros: "Nice crew and comfortable seat"
Cons: "Flight was delayed (again) so I missed my train. Taxing and bus takes 30min as they do not take bridge :("

Pros: "The boarding process was efficient and the flight crew was very courteous."
Cons: "Not much room in Business Class."

Pros: "Good price."

Pros: "Service and overall experience"
Cons: "Media system was not working correctly"

Pros: "טיסה מהירה"
Cons: "יצא באיחור של 50 דקות"

Pros: "my flight canceled from WAW to EWR"
Cons: "my flight canceled from WAW to EWR"

Cons: "2 hours late !!!"

Pros: "Your crew manager was being very arrogant.. No tolerance at all"

Pros: "The crew was hospitable and warm. All the in-flight service was attentive and high-quality. We had a wonderful experience with LOT and would reccent them."
Cons: "The only potential difficulty was the short layovers. We made our connection boarding with only 20 minutes to spare."

Pros: "Crew was friendly."
Cons: "Calling the trip 'business class' is simply a bad lie. While it is common in Europe to give this dirty nasty lie do not mistake this flight to a 'business class'. It is simply that you get same seats and spacing as in the other torture chamber known as "economy" which I call cattle class (I suspect they would not let them fly cattle in those conditions). This lie is based on leaving the middle seat empty. Otherwise teh torture is the same. In short I hope someone will sue the SOB that invented this concept and that was allowed to call this 'business class'. It is nothing short of a fraud."

Pros: "Very roomy well designed plane. Good communication from pilot and staff."
Cons: "I lost my iPad during this flight. Luckily it was found in the Warsaw airport but the airline did not do anything to help me besides giving me some phone numbers and email addresses. It would cost more to ship it back to the US then the iPad is worth. It would be nice if lot would provide help to get it to me."

Cons: "The flight was cancelled"

Pros: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, the arrival was early. Good entertainment selection; personal TV screens and free headphones."
Cons: "Food options were limited and kind of gross, but no one expects fantastic food on airplanes."

Pros: "I got there"
Cons: "My luggage did not"

Pros: "The seat was terrible"
Cons: "If I had gotten my luggage at the end of the flight"

Pros: "Smooth flying so got some sleep"
Cons: "Clearer back-to-front boarding process"

Cons: "Flight keft 35 min kate and boarfing was very slow and disorganized"

Pros: "Yes"

Cons: "The entertainment choices needs updates and more varieties I believe."

Pros: "Seats were comfortable. Entertainment system stopped working part way through"
Cons: "Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing."

Cons: "Departure was slightly late (passengers still exiting the plane when gate was called)"

Pros: "Crew was friendly, seats were ok"
Cons: "Flight was delayed for almost 2 hours, there was no explanation, just an apology."

Cons: "600€ for tiny space in the plane!!"

Pros: "Paid for Business , got a minor economy service ."
Cons: "Almost no advantages for business ticket traveller"

Pros: "Best Econ service for a long time.Beats the Comp hands down."

Pros: "Way better than the others who fly into Accra via London,slight delay due to technical problem but overall my next choice for sure."

Cons: "Whole flight was so cold like in refrigerator."

Pros: "vegetarian dish was OK."
Cons: "entertainment was very poor. very limited selection of movies and tv shows."

Pros: "It was Air Canada to Geneva and Swiss to Lisbon!"
Cons: "Leave on time Air Canada!!"

Pros: "Food was good. Crew on the flights were polite"
Cons: "Checking in could be made easier by the airline communicating with the staff. They were not aware i had an email that i could check in luggage and they were not helpful or providing good customer services - unprofessional & inexperienced. Lost my luggage both ways."

Pros: "The personnel AFTER passport control was wonderful, both airport and United. Passport control workers failed to recognize or help move us through to be able to board in time while they allowed other passengers to go ahead who had same departure. Plane waited 30 mins past take off for us."
Cons: "Brussels airport staff at pass control needed to acknowledge departure concerns to prevent plane delay of takeoff. Many passengers missed their connection in Chicago because of our delay boarding due to pass control wait and lack of help."

Cons: "To be given a blanket. And better choice in music"

Cons: "Wasn’t given a blanket"

Pros: "cheap ticket"
Cons: "lack of service, very unfriendly stewardess"

Pros: "The crew was very cool"
Cons: "The food was ok"

Pros: "The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped."
Cons: "The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive."

Pros: "After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system."

Pros: "Nothing"
Cons: "I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again."

Pros: "Arrived ahead of time"
Cons: "Not business treatment, the boarding que, the seats, the food"

Cons: "Choice of food was very limited as they were missing the food in catalog."

Pros: "At least it was a flight"
Cons: "Noisy, no complimentary snacks nor drinks, no legroom"

Cons: "Seat and cabin temperature was very uncomfortable."

Pros: "We did not die."
Cons: "Packed in like sardines. Flight attendant would not take the half full cup of coffee from me about 30 minutes before landing so I had to deal with not spilling it during deplaning. Connecting flight was 1hr and 40 min and they refused to give us water! Got to Budapest to find that the ticket Agent had routed three of our 4 bags to Budapest and one to Prague! How much worse could it possibly get!"

Pros: "Nothing"
Cons: "We got zero offer of beverages during our flight, even a cup of water! Glad we bought our own. It seemed like one of the flight attendants was in a flight with a customer during boarding."

Pros: "Good flight overall- staff lovely"
Cons: "Limited food choices"

Pros: "Everything apart from the punctuality"
Cons: "Delayed by an hour"

Pros: "Great service"
Cons: "Delay due to congestion at brussels"

Pros: "Great airline"
Cons: "Great distance to walk between terminals for transfer"

Pros: "Email and text kept me updated"
Cons: "Flight delays"

Cons: "Lost/Delayed Baggage My baggage is missing and this has cost me extra expenses and a lot of inconvenience."

Pros: "Nothing"
Cons: "Everything : two hoiurs late, no info, unhelpful crew, terrible food,3 toilets for 200 people... The worst experience in flying"

Pros: "They have the funniest and engaging safety video I have ever seen"

Cons: "no clear information about delay and real flight time"

Cons: "no information on the board about delay and gate change"

Pros: "Fair amount on the seating room. Polite staff helpful, on time. good value for money"
Cons: "Plane seem a bit old lights would flicker randomly."

Pros: "Good value, Staff were polite and helpful. On time."

Pros: "Everything was fine"
Cons: "Beside for the music and movies, you should give us the possibility to make a search and find what we want to watch or listen"

Pros: "nothing"
Cons: "1,5 hour delay flight from Brussels to Venice and no service with hot tea or coffee for appologize :("

Pros: "On time"
Cons: "Small aircraft. Not enough space. I was asked to check in my hand luggage. Austrian airlines should change the aircraft they use for this route"

Pros: "Crew was polite, but..."
Cons: "The flight attendants seemed unused to the idea that Orthodox Jews won't sit beside people of the opposite sex. This made boarding take longer than it needed to. The airline should figure out a way to streamline this process on flights to/from Tel Aviv."

Pros: "The safety instructions movie was entertaining the first time. The crew was friendly overall."
Cons: "Both my luggage items were lost on the way there and one on the way back. No free food or drink although the flight price is not that low."

Pros: "Lots of empty seats so more room"
Cons: "Had to pay for tea/coffee. Was free on way over so don’t understand this"

Pros: "Comfortable seats"
Cons: "Food was rubbish"

Pros: "On time"
Cons: "We got sanatizer when boarding which was so small like a stamp, useless"

Pros: "The flight was fine"
Cons: "Let me know by mail to check in before I got to the airport and save me 35 euro"

Pros: "לעלכלהלכ"
Cons: "עלכללט"

Cons: "Lower the aircondition temp, it was hot in the plane during flight"

Pros: "The crew was ok. The seats no conmfortable."
Cons: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."

Pros: "The leg space"
Cons: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."

Pros: "Stewards"
Cons: "Uncomfortable seats"

Cons: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."

Pros: "Budget friendliness"
Cons: "Quews"

Pros: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Cons: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."

Pros: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Cons: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."

Pros: "I did not had a seat"
Cons: "I did not had a seat"

Pros: "Once boarding started it was very fast and flight left shortly after"
Cons: "Seats are very uncomfortable"

Cons: "Both flues were really delay really disappointed"

Pros: "Price of ticket"
Cons: "Seats are terrible."

Pros: "Good airport . Punctual flight ."

Cons: "Was delayed"

Pros: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Cons: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."

Pros: "On time without any delay"
Cons: "Satisfied"

Cons: "Hi"

Cons: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."

Cons: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"

Pros: "The flight arrived ten minutes early at our destination."
Cons: "Extremely small and uncomfortable seats even for a small person."

Pros: "Everything went to plan and we were very happy"

Pros: "All!"

Pros: "Service, smiling and attention to details."
Cons: "No kosher food."

Pros: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Cons: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."

Pros: "The price"
Cons: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."

Pros: "Easy to book. Comfortable flight."
Cons: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."

Cons: "2 hrs late and we missed all our following connections as a result."

Cons: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."

Pros: "The crew was very nice. The flight was ok"
Cons: "Not much of a food choice.."

Cons: "No air conditioned 2 hours late Poor ground service"

Pros: "The flight was overbooked so they took my wife of the flight"

Cons: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."

Pros: "There wasn't any delays, perfect landing"

Cons: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."

Pros: "Nice crew"
Cons: "Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced."

Pros: "Everything was on time, no delays. Polite crue. Easy boarding."
Cons: "The seats are not comfortable at all"

Pros: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."

Cons: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."

Pros: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Cons: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."

Cons: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"

Pros: "Pilot flew well Cup Noodles available to buy"
Cons: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"

Pros: "Excellent pilot"

Pros: "Quick to board, smooth take off and landing"
Cons: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"

Cons: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"

Pros: "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
Cons: "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."

Pros: "The staff and flight were top knotch . Could not fault them ."
Cons: "Nothing to dislike ."

Pros: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Cons: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."