Daily cleaning, installation of cabin HEPA filters on flights to Wilmington
il.kayak.com is also available in Hebrew. מעבר לאתר בגרסה העברית.
You cannot fly directly to Wilmington. KAYAK recommends you fly to Philadelphia (PHL) (30.01 km from Wilmington). From there you can rent a car or get a taxi.
The cheapest airline ticket to Wilmington from Israel in the last 72 hours was ₪1,936 one-way, and ₪2,109 round-trip on the route Tel Aviv to Wilmington. The most popular route is Tel Aviv to Wilmington, and the cheapest ticket found on this route in the last 72 hours was ₪2,109 round-trip.
Philadelphia Airport is 30 kilometers from the center of Wilmington. View on Map.
Most visitors from Israel need to provide a negative COVID-19 test result and/or quarantine to enter Wilmington. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find all the exceptions in the last proclamations.
Read more about travel restrictions for Wilmington
Visitors from Israel are not required to quarantine after entering Wilmington.
Visitors from Israel must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Wilmington.
Current regulations for vaccinated travelers to Wilmington: most visitors from Israel may enter Wilmington but may still need to provide proof of negative COVID test.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Wilmington.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Wilmington is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Wilmington with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Wilmington up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The flight was on time the crew and captain was very helpful. They got us on and off quickly and safe"
Pros: "Almost 3 hours of delayed"
Pros: "Crew was the best I have had in 2019 on Delta, the only good crew."
Cons: "Everything at the Atlanta Airport. From the airport and staff itself to those working for Delta Airlines. It has been so bad, that I am thinking of flying with American Airlines again and avoiding the Atlanta Airport all together. Absolutely the worst airport in the country, Delta not much better"
Pros: "Good entertainment options."
Cons: "Only water and coffee available. Flight had been delayed over an hour."
Cons: "I paid to be in row 1 first class, when I checked in I was in the first row, then as I boarded I was told my seat changed to the back row in first class for no reason at all. I choose the 1st row for a ready and I expect to sit there! 2 flights in a row that Delta moved my seat for no reason"
Pros: "Entertaining crew"
Cons: "On time arrival (we were late)."
Pros: "I like flying Delta. Make you feel comfortable and at ease."
Pros: "The crew was nice, the flight was so short, there was little interaction with them."
Cons: "Boarding was a disaster, people didn’t have seats which caused a delay in boarding. It was a mess. The seats were uncomfortable and too small. I know it’s a short flight but it was just too tight in there. The flight was delayed and the communication was all over; the time was constantly changin"
Pros: "Don't know yet, because I have not left Korea."
Cons: "Not happy that DELTA changed my flight again and now I arrive (6) hours later in Philly. Longer layover in Detroit is not comforting! Hoping/praying that DELTA doesn't change more on this flight going home!"
Pros: "nice crew"
Cons: "terrible seat comfort, late departure due to airline’s booking problems"
Pros: "We left early"
Pros: "Flight was safe, smooth & fast."
Pros: "Pilot was courteous, pleasant and kept us informed of flight status."
Cons: "Seats have no leg room!!!"
Pros: "It was too cold on the flight. I asked for a blanket and luckily the stewardess had one. However, before giving it to me, she told me it was the only one on the flight!"
Pros: "Smooth , fast, comfortable"
Pros: "Crew was awesome"
Cons: "No TV unfortunately"
Pros: "What I liked was getting to my house."
Cons: "The air-conditioning was extremely cold; on the positive side, I was given a blanket. The plane did not have any kind of tv screen in which to watch films or programs. Space was unbelievably tight between seats and rows; I cannot imagine a horizontally or vertically big person having any level of comfort. In general, the service was quite poor, making me wonder how does Delta treat the flight attendants, for they seemed tired and careless. The above did not happen in any of my other flights: Atlanta-Guadalajara, Guadalajara-CDMX, CDMX-Atlanta."
Pros: "Everything, smooth flight with an entertaining crew."
Pros: "The exit row seats reclined."
Cons: "USB charging didn't appear to work. No meal service. Very brief lay over. This is bad because a 6A flight from RNO to SLC with a <50m layover and then a SLC to PHL flight means that you do not get any food until 11P when landing in PHL."
Pros: "Crew was great"
Cons: "No entertainment on flight. No smoking in Minneapolis airport"
Pros: "Everything went smoothly. The staff were friendly, the flight fast and calm."
Cons: "Nothing that can be done, just tough being 6'5" in a connection plane."
Pros: "Big bathrooms, friendly staff, free eyemaks"
Pros: "Made it out of Detroit that same day! Friendly flight attendants!"
Cons: "Flight was delayed. And then cancelled. We were booked into a later flight 8 hours later that was also delayed again due to weather but we did make it out of Detroit that night. Other people were not as lucky."
Pros: "They have great and friend staff."
Cons: "Delta treats any passenger that isn't a member of their skymiles or anyone that doesn't purchase a seat in advance like peasants. You don't get assigned a seat until YouTube up at the airport... That's fine, not really a big deal. But because you didn't select a seat, they don't let you print or view your boarding pass on your phone, forcing you to go to the checking desk. For someone that has TSA pre check and travels alot, all that extra time adds up and can sometimes cause you to miss your flight. Because there is on "fast line" when you check-in like there is at the security check point. I only have this problem with Delta, never American airlines..."
Cons: "my flight from JFK to Cancun had entertainment (TV, movie screen, headphones, etc). This one did not. Was kinda disappointed."
Cons: "Landing was frightening."
Pros: "Seats were comfortable"
Cons: "If flight is full all the time get a bigger plane"
Cons: "NO ENTERTAINMENT no snacks on the second flight after an hr 24 layover AND 52 minutes delay, seat near the bathroom which smelled horrible"
Pros: "The crew had the most amazing attitude. Very friendly. It really makes a big difference. Seemed like the positive attitude was contagious. Thanks to them."
Cons: "The seats were entirely too close. Not enough legroom. Legroom was easily two inches less than typical. I am 6'4" and I could not get my knees to go behind the seat in front of me. I had one knee in the aisle and the other between the two seats in front of me. I know I'm taller than average, but I don't think I'm asking too much. Just want to be able to sit normally."
Cons: "All "carry-ons" were taken at the jetway, which was fine. But, when we landed, as passengers were trying to get off of the plane, the attendants were putting all of the collected luggage at the entry to the jetway. It created congestion. Then, anyone who had luggage, had to lineup against the side of the jetway, awaiting their luggage, and increasing the congestion. First, it was inconvenient. Worse, if there was any kind of emergency, I believe it would have created a unsafe environment. Very Poor Design & Process ! ! !"
Pros: "Our plane had mechanical issue with a parking brake which they left us know about once we loaded the plane. Unfortunately it was going to take to long so they switched us to another plane."
Cons: "Airlines in general need to enforce the carry on luggage rules. If it doesn't match the dimensions for the carry on specks then make the people Check it. Don't let it go. If I paid for a seat and I'm allowed two carry ons then there should be room for them. Don't ask people to check bags because of a full plane. The crew should have there own place to store their belongings, not where the passengers do and take their space. The life rafts need to be easy to get to but again should take up a spot a passenger has paid for their luggage to go. If that is the only space for these items then don't allow passengers to bring two items if in those seats or on the whole plane. It's really disappointing when your told you may have to check your bag because there's not enough room."
Pros: "The flight attendant. Lovely and professional."
Pros: "The attendants"
Cons: "The delay and no free wifi."
Pros: "Tail winds provided an early arrival. When my flight was rebooked due to a delay on my first booking I was upgraded to Permium booking and drinks were complementary on the flight from Atlanta to Philadelphia."
Pros: "the Ground team from Israel to New York was amazing and very helpful."
Cons: "Super loud. Couldn't talk to anyone without shouting. No view out the window, as the engine was about 5 inches outside the glass. Not sure why there even were windows for these seats, as they probably just let in more sound. Also right next to the bathroom, so frequently smelled bad."
Cons: "They didn't even get me to Philadelphia they delayed the flight for 6 hours then cancelled it offered to rebook me the next day and $15 compensation when i declined. $15 for pretty much ruining my Christmas nice job delta never again"
Cons: "we had to get off plane and use another one. a hr delay but it wasn't that a bad .better to break down on the ground than in the air"
Pros: "The gate agent was terrific. There was a delay, but he continually updated everyone about what was going on. Also, I checked on upgrades when I first arrived. About forty minutes later I went over to check the monitor. I didn't even look his way, but he called out to me, asked my name, and checked the status of my upgrade. Very professional and very nice."
Cons: "Though a meal was advertised for first class, there was none. I overheard the flight attendants say that catering in Atlanta screwed up, but nothing was said to the passengers."
Pros: "Overall, the flight was good. It actually wasn't a Delta flight but an Alaska Airlines flight."
Cons: "The aircraft was new model 737-800, very nice! Except the seats are a bit hard. Not good for a 5 hour flight. What really made me angry is I paid for a Delta flight. What difference does it make!? On long Delta flights, you get a meal (you pay for it in the cost of your ticket), but I was put on an Alaska Airlines flight where the meals are $7.50! I think that if Delta puts you on an affiliated airline, they should pick up the tab for the meal. Entertainment is via your smartphone. Don't have a smartphone, no problem, cough up $10 for a 2 bit tablet to watch a movie!"
Pros: "Delta has really upped their customer service since the last time I flew with them! EVERYone was so personable and friendly! I was so happy with the experience, I will definitely try to choose a Delta flight as my priority airline to fly! Awesome job Delta crew!!"
Cons: "The woman working the desk at the gate was rude and acted as though it was an inconvenience to help. I needed a seat assignment for this flight as well as the flight from Detroit to Elmira . She first snapped that the seat assignments were on a television screen overhead then told just to use the seat request form to board and it would print a seat assignment . When I tried to explain I needed an assignment for the next flight also she again snapped st me saying do you have an hour or more. I responded "no only 40 minutes "at which time she asked my name and printed me a boarding pass for that flight. From the time she finally asked my name and printed the boarding pass it took about 10 seconds so I'm not sure what was so inconvenient . She never smiled once and gave no response to my thank you . There were no other passengers behind me so she was not busy. I always fly Delta and have always found their staff to be helpful and polite."
Pros: "The travel time and early arrival"
Pros: "The entire crew!!! Love that they offer drinks and snacks for free!!!"
Cons: "I loved everything about the flight!!"
Pros: "Crew was very freindly"
Cons: "Not enough time between flights"
Pros: "I was able to get a flight on standby an hour earlier, enabling me to avoid a rush hour arrival in Philadelphia. Loved the personal TV screen on back of seat in front of me."
Cons: "No breakfast on out bound leg"
Pros: "Very comfortable as the plane was not full!"
Pros: "My upgrade."
Cons: "That I needed to be searched again before boarding the plane. The long layover."
Cons: "the flight delayed a lot and i missed my connection flight as a result"
Cons: "I booked a regular flight and at the end the system or dont know how, booked me PLUS ECONOMY, when I wanted to change my ticket date, it was so expensive and almost no dates were available. Also, you didnt give me chance to downgrade in order to change the dates more easily. I always fly through BA and I love the easy it is to change dates, but this time you disappointed me. I usualy choose BA because its easy and non expensive to change dates in my flight but now I may be open to book with other airlines."
Pros: "The flight was smooth from boarding to landing early at Heathrow."
Cons: "It was a fully booked flight, which means the person next to you tends to overflow into your seat"
Pros: "Upgraded to world traveler plus was way more comfortable. The flight crew were so so nice and helpful. I am handicapped and they just couldn't do enough to make me comfortable."
Cons: "They the seats I reserved months ago were changed."
Pros: "great team. good snacks. great room."
Cons: "We learned the connecting flight from BWI TO PHL was canceled when we tried to pull boarding passes.This started a five hour panic for our party of four which was a leisure travel nail biter. We lost a day, flew into JFK and had to make other arrangements to avoid canceling our trip."
Pros: "We landed on time."
Cons: "This was the first time I every flew on BA. I had higher expectations than the reality of the trip. I was told by a traveler that alcoholic drinks were gratis. However, other than the one time the cart passed through no offer was made. I guess you had to buzz for a drink. I expected water to be handed out in the cabin more frequently than it was. Food was inedible. Again, I thought BA had a better reputation. Leg room was tight. Other airlines offer more."
Cons: "boarding with bus instead of sleeve"
Cons: "Salad was slimy and clearly not fresh. Food was not great."
Pros: "The choice of movies available via the seat-back entertainment system was outstanding - a mix of recent hits and older classics. The veggie curry and chocolate ganache were much tastier than I expect from airplane food."
Cons: "Narrow seat."
Pros: "Every thing was in time Service was good"
Cons: "Not enough room to sit or eat The salmon dish was not good in my opinion"
Pros: "very friendly and helpful staff. by chance small upgrade to comfortable seats next to the emergency exit."
Cons: "no food, no entertainment system, no facility to charge cell phones."
Pros: "The crew and the cabin But why we can not get bording for all the trip?"
Pros: "My itinerary said british airways but my plane was American so I missed my flight due to standing in the British airways line instead of American. This needs to be fixed."
Cons: "Even relative to other economy trans-Atlantic flights, the seats on this old plane were way too close together."
Cons: "Non-stop from Madrid to Philadelphia was canceled apparently because of a computer problem and then I was rerouted through Amsterdam with an extremely short connectios which in turn meant that baggage did not make it and was opened and damaged !!! BA clearly at fault. BA Reservations agent suggested to enter a complaint"
Pros: "Food was decent"
Cons: "Could not watch movies due to the audio was not working in a few rows and I was sitting in one."
Cons: "Could not check in online"
Pros: "Not bad experience on board"
Cons: "Buses to load and unload a 777? Is this a joke?"
Pros: "Board and had to inconvenience my daughter and her family to come back to airport. Had to purchase another flight and it cost me 1200 dollars and I already paid you Sent a letter for a reimbursement of my funds Extremely upset for all the stress i had and the extreme inconvenience my daughter and I endured I had to fly another airline land in Amsterdam then to Newsrk New Jersey Airport then take a train with two large suitcases"
Cons: "We booked on Kayak for a British Airways flight international--but it was a bait and switch. We ended up flying on American Airlines--the WORST! And our whole reason for booking British Airways was to avoid any US airline... We paid a premium, plus Kayak then sends you to a third party processor that charges you another $100 booking fee! American Airlines was terrible! Not even an entertainment center on an international flight (OLD PLANE THAT SHOULD BE TAKEN OUT OF SERVICE!). We will NEVER use KAYAK again."
Cons: "Everything was a complete mess, from switched seats (and we had paid over 6 months prior for specific seats), lost luggage, missed meals (somehow they kept skipping rows of people, letting people leave the plane while leaving their bags in the overhead bins - just a disappointing mess."
Cons: "The jet was freezing. I had two blankets on and was still shivering for the entire flight."
Cons: "5.5 hour delay...sat on plane for 3.5 hours due to several unrelated issues...none weather related...airline did nothing for customer satisfixation (no snacks, no entertainment) hen had to deboard for 2 hours until a new plane was secured and worst part was we had a 7 hour flight plan. This flight was not operated by British Air. It was operated by American Airlines."
Pros: "Friendly and professional staff."
Pros: "Newer plane, comfortable , excellent service, excellent food & drinks, excellent movie selection, isn't ports at every seat. Note- American Airlines plane."
Pros: "flight was on time and very smooth, staff courteous, frequent offerings of food and beverage."
Cons: "Several couples including my husband and I were split up for 9 hour flight, this is not desired when trying to relax, sleep and enjoy vacation. Also food offerings were all foods I could not eat, so I arrived in Philadelphia not feeling well. I have lactose intolerance as do many people and every meal or snack included dairy products. I was able to eat basic carbohydrates but no protein sources other than the almonds I always travel with. When paying $1000 for a flight I should be able to sit with my husband and eat some food. Also the TV screens are very difficult to use, not responsive to touch."
Pros: "Crew was very accommodating with every request and the flight didn't take as long as scheduled!"
Pros: "British offers a variety of comforts such as abundant drink and food as well as entertainment to keep the long travels interesting."
Cons: "On my way to Europe BA lost my custom made titanium crutches that cost over $750. They were moved without my consent to the holding of the plane, with checked baggage. The crutches were not tagged when moved without my permission and are now lost with very little chance of finding them. In the three weeks since they have only replied to one of my emails to say they will not provide compensation even to replace the crutches. It disheartens me they have a lack of care and urgency for equipment that is so vital for daily mobility in people's lives."
Pros: "Everything was fine"
Pros: "Overall a good trip!"
Cons: "Almost broke my finger trying to change the menu on the screen. The snack coming back toward Philadelphia, is really not very good. One should have a choice of yogurt or breakfast bar. The flatbread with weird combination of cheese, peppers etc after flying for 8 hours is just not good for any stomach."
Pros: "Great selection"
Cons: "Poor audio/visual quality"
Pros: "I like that the plan was pretty much empty allowed for leg room and space, plus the flight was fast !`"
Cons: "one male member on the crew was a bit rude but the ladies where awesome"
Pros: "Ice cream makes American Airline unique. I love it!"
Cons: "Late departure without good explanation and announcement. Movie choices are not very,interesting."
Pros: "We flew out of LHR and from check in to landing the service was top notch. We flew economy but felt the services was first class the way flying used to be, I would choose BA again"
Pros: "The seats were very comfortable on this flight. The food was fine."
Cons: "My husbands TV screen did not work we asked 2 different people multiple times and no one offered any help or assistance. They said that they tried restarting it. One person said they could send him a movie but never did. They also crammed us in the boarding area and we waited forever."
Pros: "It was American Plane and seat comfort and space WAS GREAT."
Pros: "Seemed like the flight attendants were upset to be at work on New Year's Eve. They didn't want to help people place their stuff on the over head bins and just watched as people struggled to find space. They also went down the ailse to give food out and were in a rush to do so. The meal options where meat balls and pasta and the meatball option was not good. Then later they served a dessert which was ice cream but didn't let you ask for the flavor. They just gave you whatever came out. They then handed out a flat bread pizza and where in a rush that they didn't give pizza to 3 people."
Cons: "For an 8 hour flight it was tough to not have a backseat screen and an entertainment system. Even the central TVs were playing random episodes and not good films."
Pros: "The service from when we got on the plain till we got off was 5 ⭐️ And the food was delicious I thought we where in first class . With all our meals was a comp glass of wine if you liked and if you wanted a refreshment at any time it was no problem . Entertainment , the lates moves that where out in the theaters. They where very polite and nice like nothing was a problem you could see it in there personality . Thank You for a great time home very safe too ."
Pros: "Crew seemed a bit snooty/robot like, besides the Spanish lady (can't remember her name sorry). Pilot kept us informed, which once again very nice. Food and entertainment excellent. Low humidity pressure in the cabin, felt like I needed constant water and now I'm fighting a cold."
Cons: "Headphones are horrible, I wore them bc I needed to hear but they really are not comfortable, but there are so many passengers I do understand quantity vs quality."
Pros: "Crew were very pleasant and the seats and cabin were clean and comfortable. Meals were well prepared and dinner arrived hot. Selection of entertainment was good and I enjoyed a couple of movies during the flight. I also appreciated the USB plug to help keep my phone charged while listening to music (in airplane mode, of course!)"
Cons: "Used my own earbuds with the plane's entertainment system and sound volume was uncomfortably high, even at its lowest setting. Had to try and balance the ear buds on the outer edge of my ear in an effort to try and reduce the volume."
Pros: "With an hour and a half delay, seats with no legroom and old movies this was a bad flight."
Cons: "British Airways said I was late and wouldn't allow me to board. They destroyed my ticket and I flew home on United. BA customer service was rude and unhelpful."
Pros: "We had excellent service, wonderful, friendly flight attendants and made it safely."
Cons: "I did not like the fact we had to end our trip... But I guess all good things must come to an end. There was nothing about the flight we didn't like."
Cons: "Space too tight. Nothing was offered to us, not even a cup of water. Staff not friendly, mean even."
Pros: "Great service!"
Pros: "The food was good"
Cons: "The landing was agonizing"
Pros: "Great service and Manchester is way better than flying to Boston"
Cons: "Your rating app doesn't have a N/A option"
Cons: "You will never change anything. It doesn't matter."
Cons: "No tv screens or entertainment"
Cons: "5 hr delay"
Pros: "Helpful attitude of crew"
Cons: "would have liked to be able to power up digital devices."
Cons: "The touch screens were horrible and no Wi-Fi"
Cons: "Baggage took 1 hour after arrival1"
Pros: "On time departure"
Cons: "Please use the A330 for the return trip..."
Pros: "crew is rude!"
Cons: "Unexpected layover in maine. Worst and oldest planes I have ever flown in. Absolutely no entertainment options or Internet from Amsterdam to san francisco!"
Pros: "No water no food nothing good"
Cons: "There was no Entertainment. No Screens. Nothing. Except one small tv on the alley. I can so no entertainment for so ever"
Pros: "Kayak didn't gave single updates or reminder, not even ticket confirmation. Never buying from kayak."
Pros: "Good pilot communications. On time departure and arrival."
Cons: "Very cramped quarters. Broken seat. Out of control heating system. Rude staff An hour wait for baggage."
Pros: "No food at all."
Pros: "On time"
Cons: "No gluten free food available"
Cons: "Sitting on the runway after landing because the gate is occupied."
Cons: "To many delays"
Pros: "On time. Helpful at check-in and friendly staff on board."
Pros: "Friendly staff"
Cons: "They lost my luggage and that was horrible but they delivered it to my hotel which was nice."
Cons: "They left my bag in RDU.."
Pros: "Crew was great"
Cons: "For price paid, service and treatment not comensurate expense. Boarding system seems arbitrary to seat booked. Had window seat but middle and aisle seat boarded first...doesn't make sense."
Pros: "On time, friendly and helpful staff at airport and on aircraft"
Pros: "I had ample room and I really like the biscuits"
Cons: "No entertainment"
Pros: "The crew was friendly and helpful. Very pleasant"
Cons: "There was no Chardonnay available."
Pros: "Not the most pleasant crew. Also, entertainment system has unresponsive screens. Must repeat touching until it gets your selection. Others said the same thing. Sticky system apparently. Food was surprisingly digestible."
Pros: "Quick and easy"
Pros: "Crew was nice"
Cons: "Delay due to lack of communication with Philly airport"
Cons: "See my previous comment"
Cons: "Weather delay"
Pros: "On time"
Cons: "Food. Cold breakfast sandwich. Really? Cold bacon and egg."
Pros: "Everything was great"
Cons: "I like everything"
Pros: "Everything was great. I rated low on food and entertainment bc I didn't partake"
Pros: "Staff was very nice; ice cream snack was most welcome."
Cons: "The sound and/or picture on many tv screens was broken."
Pros: "No cancellations"
Cons: "No wifi"
Pros: "Good staff"
Cons: "Both flights delayed"
Cons: "Very cramped and no WiFi or any type of movie or entertainment available"
Pros: "Fed us well. The food and drinks kept coming, all fairly descent. Great entertainment. Pillow and blanket very comfortable."
Cons: "Lunch quality of meatballs could be better."
Pros: "Everything went smoothly"
Pros: "I loved the non stop from Seattle to Philadelphia. It's a long distance that seemed short. It was on time, honest about turbulence affecting food service."
Cons: "Everything about it was terrible. So late we nearly missed a legal AA contection. No USB or WIFI as promised. Rude staff."
Pros: "The crew was nice"
Cons: "Very cramped"
Cons: "same as above"
Pros: "great crew."
Cons: "no wifi on a transatlantic 12 hour flight!!!!"
Pros: "Able to get onto this earlier flight rather than waiting an additional 4 hours in the Toronto airport."
Cons: "Uncomfortable and cramped. Volume on the intercom system was extremely loud (startlingly so) and crew speak so quickly it was still difficult to catch. He actually sounded more like a Scottish auctioneer. The flight couldn't arrive soon enough."
Pros: "Crew was excellent"
Cons: "Entertainment system did not work for the first two hours"
Cons: "the food"
Pros: "The counter assistant was very, very nice."
Cons: "It is good that the flight was very short. The seats were crammed together and the plane was very small. I felt like I was in a sardine can."
Pros: "Good legroom and entertainment options, on time. Enjoyable overall."
Cons: "Food showed British heritage -- stodgy, boring, overcooked. The bathrooms were dirty and out of supplies after a while."
Pros: "Flight boarded quickly, on-time and quiet flight."
Pros: "Service on the plane was good"
Cons: "Boarding took forever and the plane took off an hour late due to boarding inefficiencies)"
Pros: "You fly a beautiful plane, the Boeing 787. Excellent entertainment, more comfortable seats, and just about everything on this plain was upgraded. It is a case study of how to do things right. The most impactful for me was air humidity. It was refreshing to fly and not feel like I've been in the Sahara desert at high noon. So, your starting point is really high, but you really need to look at your service."
Cons: "our flight was 40 minutes late in departing TLV. My connection in Toronto then was changed to a later flight, which was then delayed too by 50 minutes. all in all a 14 hour flight with connection ended up being close to 18 hours. My biggest two complaints about the flight itself is the food & the toilets. Your meals are the worst I've had in a major airline, and you should not serve customer frozen of close to frozen bread or sandwiches. If you are serving rolls, sandwiches or pitas, or bagels heat them up first. El-Al has been doing it for decades, go look at how they do it. But besides the bread/sandwiches issue, your meals are a really bad version of frozen supermarket meals. Just terrible all round. The other complaint is the bathroom. It was not cleaned frequently enough."
Pros: "Tel Aviv security is confusing and time consuming but Air Canada helps you make it through. Flight is on a comfortable new airplane with gray movie selection. Two full meals and a snack provided."
Cons: "Everything Luggage no come on time This is the worst company"
Pros: "Crew were friendly and not bossy. Plane was not crowded. Pilot made up most of our lost time (see other box). Ground crew were friendly and efficient in Toronto, getting to me to my departure gate in time. I was pleased to be offered a food voucher."
Cons: "Departure delay of 3 hours from Tel Aviv. Unruly Haredim should be left on the ground in Toronto, not in London. Food voucher was usable at only one outlet, and Burger Ranch is a greasy spoon. Would more choice be too difficult to organize?"
Cons: "AIr Canada lost my luggage and the return flight was late"
Pros: "Fantastic service. I will use Air Canada again."
Cons: "The delay was unforeseen but acceptable."
Cons: "My flight was cancelled, re-scheduled 8 hours later. No notification on Air Canada was given. They mentioned that "this flight never existed" I had taken a day off of work to be there and I also had a meeting, however, my flight had been cancelled. Also, the costumer service representative mentioned that if I left th airport, they would not let me back in. They would do 2 security checks on me. After all of that! When I asked the check in lady at air Canada they mentioned that flight was not cancelled and not to look at the boards at the airport because they are incorrect! Horrible service. Horrible experience."
Cons: "Not on time. I missed my connecting flight"
Cons: "I did not like aircanada changed my sit without asking me.I did not like delays."
Pros: "Food need to improve it's no taste and stank of meat"
Pros: "Boarding and crew were very good."
Cons: "Air Canada Legs were excellent, but Rouge Sucks!"
Pros: "Staff was super nice to my surprise."
Cons: "Flight was late."
Pros: "New aircraft 787. Direct flight from Israel to Canada, no layover in Europe. That was nice. The crew was very friendly and helpful. The worst part was the airport in Toronto. Very confusing to get around in. And having to fill out custom papers for Canada when I wasn't staying in Canada or leaving the airport. Didn't like that. But the service of Air Canada makes up for the airport, I would use their service again."
Pros: "the mounties rock, seriously"
Cons: "Flight was pleasant and food was good. I ordered veggie meal and for some reason I didn't get it on the second meal."
Pros: "I loved the trip back to Philadelphia. Somehow the crew upgraded my trip, and the crews are super nice. Love it!"
Cons: "Food was bad,"
Pros: "I loved the 787 with the mood lighting and humidified air. The flight attendants were very nice and attentive. I loved the warm towels after take off and before landing!!!"
Cons: "I had a 4 hour layover in Toronto. Could have done with a much shorter layover. A Dr. Pepper as a soda selection would be nice but not essential."
Pros: "Great seat-back system, very good food and friendly, helpful service both in the air and on the ground. Very nice to let families board fairly early."
Cons: "Entertainment choices could have been a bit better. Would have preferred to be able to get seats more than 24 hours in advance as a group of 4 (without paying exra). I think we got the last 4 seats together."
Pros: "The crew was polite and friendly."
Cons: "The food was not good"
Cons: "Having to pay for changing return date. You should have an open ticket option for extended stays"
Pros: "The flight itself was good. Nice and smooth with no issues"
Cons: "Boarding was confusing. They had 2 different flights leaving out of the same gate at almost the same time. There were some People who were confused."
Pros: "Arrival times for principle flight..."
Cons: "Long walks at Toronto..."
Pros: "Again, great crew."
Cons: "Boarding was misdirected and confusing, as Gate designation kept changing and airport staff was not very helpful."
Pros: "The 787 is avery comfortable airlplane."
Pros: "The flight attendants were very professional and caring"
Cons: "My vegetarian food choice did not transfer from my United Airlines profile"
Pros: "The flight from Tel Aviv to Toronto was excellent and the food was great. I'm definitely using Air Canada in the future!"
Pros: "The crew appeared overworked and understaffed. I feel that there should have been at least 2 to 4 more to help with the large number of passengers on the plane. It appeared to be more than full and perhaps extra seating was added."
Cons: "The plane was overcrowded. Seating was extremely uncomfortable and much too narrow. I am a relatively thin person but the person to my right was large and kept on pushing into me during the entire flight. Plus it took us over an hour and 30 minutes before we left the airport because we had to wait until the entire plane off boarded before a wheelchair could be brought for my wife. After the wheelchair was brought and we picked up our luggage, (2 bags), which by the way were the last 2 on the carousel, there was only one line through customs for people with special needs. By the time we left the airport I spent at least 45 minutes trying to find the cab which had been sent from Rochester, NY to pick us up and when I finally found him he wasn't allowed to stop in the taxi lane to pick us up in the taxi lane because he wasn't an authorized cab in spite of the fact that I told the security person that my wife was in a wheelchair and the weather was close to 0 degrees celsus and it was snowing."
Pros: "Quick and smooth flight - EMB145 aircraft, not much more to say."
Pros: "the attendants made sure that we were comfy and happy. also, they made people who had connecting flights get out first so that we catch our connecting flight."
Cons: "the aircraft was delayed an hour and we had literally 30 minutes to get to our connecting flight. We almost missed it even though we sprinting for it."
Pros: "Would defently will choose AC again"
Pros: "Everything the Dteamliner experiance"
Cons: "Ok so snow got the flight cancelled fine that's not anyone's fault. But air Canada people are so terrible at making the while situation any better. There is absolutely no communication with each other. So when I arrived I was given a hotel room. But after waiting over half hour for my shuttle bus I called the hotel to discover that they do not do shuttle buses to the airport and they don't have rooms for air Canada passenger so I never got a room that I was apparently supposed to have. And then I was booked for an earlier flight only to learn that it was full and I need to go on a later flight. On top of that again it's not anyone fault but you do not to give me constant attitude as if I'm bothering you. How about a sorry for the inconvenience sir, how can I help you. Instead of saying a blatant no and arguing with me how about I understand your upset and I won't be able to book you on this flight but I can do this. Do you train peopled to say NO? It was a crappie situation and nobody had any sympathy for us. It could easily have been way better experience if your employees simply smiled and listened to us instead of argue and belittle me."
Pros: "Amazing aircraft, awesome personal entertainment systems, excellent service, and safe and timely flights. The food wasn't amazing but airplane food rarely is. It was however abundant. Which helps with the 12 hour flight!"
Cons: "Bathrooms could have been kept considerably cleaner, Air Canada should learn how they can provide gluten-free meals for customers with Celiac disease."
Pros: "liked the food"
Cons: "all was fine"
Pros: "The people, the easy going nature of them made the experience great. No stress."
Cons: "I am a big guy and so the seats were just not great. On top of that, the food doesn't give a lot to people who are trying to reduce carbs. Also pretzels and cookies as snacks... Help a brother out :)"
Pros: "The plane, the service, the comfort, simply the best and on time"
Pros: "Everyone was very accomodating. Didn't feel like just another number and another passenger."
Pros: "The planes were roomy and comfortable and the flight was smooth"
Cons: "On my flight from toronto to chicago the crew was horrible. They were inconsiderate when i needed my musical intstrument to be taken care of and treated me poorly."
Pros: "The crew was kind and very responsive. There was always somebody serving water and snacks. Food was very good. Boarding very efficient and fast."
Cons: "Didn't like going through passport control and security line: it was inefficient, slow and unnecessary headache for people passing Canada in transit only. I know it's not Air Canada problem, but still this is a big inconvenience. Another problem I encountered is - lost luggage. For 4 days my luggage was missing and there was nobody I could talk to: no phone number or email given online to address such problems."
Cons: "See previous comments"
Pros: "not much"
Cons: "too many crying babies"
Pros: "Flight was on time. Everything went smooth for being in coach."
Pros: "Food was great."
Cons: "The WiFi was horrible. The provided movies to watch would constantly buffer."
Pros: "Nice crew"
Cons: "Hot, crowded. Wifi horrible"
Cons: "Delayed departure and several gate changes"
Pros: "I purchased a seat with extra legroom and It was comfortable, the staff was accommodating, and the entertainment was good."
Cons: "The food was not good, salad was old, and overall not good."
Pros: "Associates were nice and knowledgeable. The airplanes were comfortable. Love the onetime performance of scheduling."
Cons: "Unite Airline performance wasn't the good. Also, there was nobody in Chicago to help us with the transferring process."
Pros: "We enjoyed the ability to have beer and wine included. We thought the meals going to Tel Aviv and on the return were very tasty, good portions, and served at the appropriate times. We loved the choices of movies/tv that were updated and new and also included."
Cons: "The only issue we had was getting up to go to the bathroom midflight. There was some slight turbulence and the attendants demanded we sit down for safety (it wasn't too bad though) yet once we got back to our seats the turblence was fine, and we got up to go again and the same thing happened. There were long lines for the bathrooms. I'm not sure if that can be avoided though."
Cons: "Not enough leg room"
Pros: "Crew was proficient."
Cons: "Seating was compact, reminded me of the buses that run from Mexico to the US. "Let's see how many we can fit in there?" Rubbing elbows the entire time."
Pros: "everything is perfect"
Cons: "i wish i have something to say"
Cons: "Flight never happened. American Airlines saved the day. It seems to me, the issues with United are deeper than we ever thought. I was highly disappointed with their inability to rectify the situation."
Cons: "The crabbiest crew I've ever encountered - they even barked at each other."
Cons: "i sat in front of the exit row which was feeezing. My boyfriend and I needed extra blankets because it is a red eye and sleeping is important but they would not give them to us. We were pretty much shivering the entire way home and could not sleep."
Pros: "The crew was ok for the type of company they are."
Cons: "The plane was absolutely horrendous. Really uncomfortable. No TV, no outlet to plug in my own device. And garbage wifi."
Cons: "Rude staff"
Cons: "Not enough good movies"
Cons: "Lost bags and unable to have bags delivered as instructed. Unprofessional driver and still no resolution for receiving lost item."
Pros: "Staff was very kind and genuine"
Cons: "the plane was absolutely freezing cold!"
Pros: "Everything was great"
Cons: "Paying for baggage"
Cons: "Internet was down the whole time"
Pros: "Still stuck here"
Cons: "I hated not having access to movies on my personal device."
Cons: "The food was terrible"
Pros: "very smooth and fast"
Cons: "some of the united employees were rude"
Pros: "More space than El-al. No delays"
Cons: "Food. We ordered 4 special meals and got only one!"
Pros: "That I survived."
Cons: "30 min delay because of a.c. and still was not fixed"
Pros: "Boarding on time, wi-Fi entertainment and staff were friendly"
Cons: "Nothing to suggest"
Pros: "Everything went smoothly and as planned"
Pros: "Attendants were nice."
Cons: "No entertainment screens & last seat didn't recline."
Pros: "Comfortable the entire trip! 1st class is the only way I will travel any more especially flying all the way across the country! Thank you United!"
Pros: "lay flat bed in business class"
Cons: "The seat area wasn't cleaned properly"
Cons: "No hot food"
Pros: "Professional airline. Comfortable seating. On time. Most impressive airline I've flown with in a very long time."
Pros: "honestly nothing"
Cons: "Both my flights were delayed. The seats are cramped and uncomfortable. They don't give any food at all. There is no free entertainment."
Cons: "Food was not great. Crew was not so friendly."
Cons: "I left my Kindle in the seat pocket. It has not been returned."
Cons: "Tight aisle"
Pros: "On time"
Pros: "I was very disappointed for the price I paid I expected a bit more of everything there"
Pros: "The crew was great. The food was good. The flight was prompt. Overall the flight was pretty good. it wasn't so cold and cramped the flight would've been perfect."
Pros: "Nice crew. Easy boarding/unboarding. Appreciated having my carry-on (not having it gate-checked). Comfortable for coach."
Pros: "Everything this was one of the worse companies that I have ever delt with. Both in and out of travel. Customer service was completely rude and inconsiderate and the "supervisor" that hung up on out phone calls 3 times was completely disrespectful with our issue. I will never be traveling with this company again."
Cons: "Everything this was one of the worse companies that I have ever delt with. Both in and out of travel. Customer service was completely rude and inconsiderate and the "supervisor" that hung up on out phone calls 3 times was completely disrespectful with our issue. I will never be traveling with this company again."
Pros: "On time Newer plane"
Cons: "No snacks No tv"
Pros: "I liked that it was a short flight."
Cons: "It was a very bumpy and rough flight from start to finish. I was very sick the entire time. I didn't like the screen on the seat in front of me. I like to relax on airplanes, but it was hard for me to relax with a bright blaring screen shoved in front of my face. I wish I had the option to cover it up or turn it off, but I didn't. I really hated those little tv's."
Cons: "Plane was 1 hour late due to mechanical problems."
Airlines flying to Wilmington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Wilmington
Masks required on board, masks provided on flights to Wilmington
Social distancing seating
Middle seats unavailable to book on flights to Wilmington
Testing for antibodies, testing for symptoms for flights to Wilmington
Waiving of change fees. Search flexible flights to Wilmington