Daily cleaning, installation of cabin HEPA filters on flights to Zadar
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Scores according to KAYAK customer reviews
Cons: "nothing Everything was good"
Pros: "overall the experience was great"
Cons: "i would recommend notifying the gate and sending map of the airport before traveling. Airport is quite big and not much time to catch the next flight"
Pros: "including new releases"
Cons: "The breakfast was poor & frozen ."
Pros: "Crew was very professional and food was very good."
Cons: "With 2.5 hr layover there was no explicable reason for our luggage not to make it to its destination. Yet we upon arrival to Sarajevo, we (and other 10 passengers headed to the lost luggage department."
Pros: "Great plane--huge and new!"
Pros: "Very professional and very convenient."
Cons: "Very Bed earing headset."
Pros: "All aspects of the flight were flawless. Lounge in IST is always a great addition."
Pros: "Ground and air staff"
Cons: "Seats a bit too crowded"
Pros: "Great : food. Entertainment , service . Check in, laguage accommodation."
Cons: "In All my flights with them it is Sssoooo hot!!! They save on A/C??? I asked to cool the cabine - they did for 15 min and back to heat again . Managing seat assignment is impossible if you book through a website other than theirs . They don't have an "economy comfort " option"
Pros: "Plenty of room for the legs."
Pros: "Great service"
Pros: "the crew were great clean cabin"
Cons: "no entertainment systems lowered the food standard comparing to previous time I flew with them long boarding times"
Pros: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Cons: "See literally everything above"
Pros: "friendly crew and superior service"
Cons: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."
Pros: "Smooth flight"
Cons: "Not enough leg room."
Pros: "the service"
Cons: "the entertainment"
Pros: "Service Good Clean On time"
Cons: "Price is high"
Cons: "No vegan good woithout order"
Pros: "Crew was very nice though took very long to clear after meal. I love flying with Turkish Airlines on my business trips I guess August is not the best time .."
Cons: "Flight was very full yet boarding was done with bus not a walk trough gate Screaming children and loud parents made the short fligh literally a nightmare. This is not in the airline control unfortunately yet impacted badly on my flight experience."
Pros: "It was a quick 2-hour flight with a delicious meal."
Cons: "I sat in the only seat that didn't have a working personal entertainment system."
Pros: "'we took of late. I WAS PROMISSED ON THE PLANE THAT SOMEONE WILL ASSIST ME TO GET TO MY CONNECTION . IT DIDNT HAPPEN . I LOST MY CONNECTION AND WAS TREATED AT THE DESK AS A VAGABONED. THE PERSON WAS RUDE AND HE YELLED AT ME ! IWAS AFFRAID TO GO TO THE CITY AND STAYED IN AN HOTEL IN THE AIRPORT THAT COST ME 138E SHAME ON THEM ZEHAVA TELEM GILLADI"
Pros: "Everything was perfect during the flight."
Pros: "Liked that the flight was on time and the plane clean. Online seat selection and check in was helpful but there was no wait at the airport either."
Cons: "No inflight entertainment. Food was poor, but it was only a short flight."
Pros: "Very comfortable, lovely stuff, the vegan food was good"
Pros: "I didn't eat the food because I have dietary restrictions but it looked decent."
Pros: "Spaced seats, kind crew"
Pros: "Food is fresh and tasty. Safe landings and overall flight experience is very pleasing."
Pros: "Good food, comfortable seat."
Cons: "Our bag arrived without the walking poles attached to it. So far (more than a week after the flight) we haven't heard from Turkish Airlines anything about our complaint regarding this loss of baggage."
Pros: "the boarding was fine, we were on time and the staff was pleasant."
Cons: "the food was ok, they played one movie for everyone to watch and our screen was not the best, small seats with no leg room, filthy greasy window i had to clean to look out of."
Pros: "Great chairs"
Cons: "Great flight company"
Pros: "Friendly crew, easy boarding process. Lunch o.k. but nothing special."
Cons: "My husband is 5'11' tall and was extremely uncomfortable because his knees were right up against the seat in front of him. The man on the other side of me was also very uncomfortable because of the same reason. I am only 4'11" and so I didn't have a problem. I would have rated this trip excellent except for the uncomfortable seating. I know this is done to cram in as many seats as possible into the plane, and thus sell more tickets, but from a passenger's perspective, this is a terrible practice."
Pros: "I liked my second flight from istanbul to munich, great food, good seats and a private tv"
Cons: "I didnt like my first flight from tel aviv to istanbul, horrible airplane, no place for legs, bad food."
Pros: "The meals were superb as was the selection of Turkish wine and spirits, Flight crew was warm and very attentive and the in-flight movie selection was stellar. Can't find a single negative thing to say. I love Turkish Air."
Pros: "The crew and food were good"
Cons: "Overall a bad experience both ways: Flight from TLV was cancelled. 48 h delay. Seats lost. Handling by both the ground crew in TLV and the Turkish Airlines customer service was poor. Plane in TLV parked in Terminal 1 but boarding was in terminal 3. A long bus ride was needed to reach plane. Connection in Istanbul is bad. Lines were long and not orderly. Bad experience overall. Flight out of Istanbul was late. The reading light did not work. The crew was very nice and service was good. Again, luggage did not arrive. This time 2 out of 2 pieces. One piece arrived a day later the second took more than 48 h."
Pros: "Good short flights"
Cons: "No issues."
Pros: "The airline didn't let me go on the flight and I had to buy another flight with a different airline. I am asking for a refund. Please contact me Regards Dotan"
Pros: "Delayed for several hours before departure, plane was too hot, there was a glitch in the movies, AND they lost my bag."
Pros: "the food is fantastic. even though the flight was short they still gave us food. In the US they don't even give you peanuts unless your flight is over 5 hours. We loved the freshly squeezed orange juice and the lemonade was to die for"
Cons: "Our luggage didn't make the connection from our earlier flight from Tel-Aviv which is a total pain. We landed at our final destination (Salt Lake City Utah) on Thursday December 31, but our luggage didn't arrive in Salt Lake until last night (Jan 2nd) at 11pm MST. Thankfully the luggage was lost on our way home and not on our way to our vacation, but it is always really frustrating."
Pros: "The flight was ok overall, we don't like to complain :)"
Cons: "It took us 18 long hours to arrive at Germany...and I lost an important meeting..."
Cons: "delay in the flight time"
Cons: "the boarding delayed and that is why we missed our connection. at firs they didn't even gave us tickets to the next flight, but to another one at midnight! we had to explain that because is was not our fault we want to reach berlin as fast as possible, and we believe we deserve compensation. we got no compensation and we have missed our plans for the firs night at our vacation."
Cons: "The fact that they just noticed a part missing 30 min after the time we were supposed to be flying. Evacuated us from the airplane and let us wait hours before caring even to tell us what's happening. I told them from the beginning that they must let me know what is going on cause I keep shabbat and its very early 16:09 in Bonn.after 4 hours of nightmare we figured no solution will be found and took a train back home.and let's not forget that they didn't want to give us back the suitcase for "security" reasons until they will decide to cancel the flight and it was too late so we shade to leave the airport without it.hope I will find it today.shittiest vacation to be ever.lost 2 full days of it and delayed my wedding.I will consult a lawyer regards to lawsuit. So absurd to write on the website best airline when they can't even check their plan before flight."
Pros: "Flight attendants, smooth process in and out, easy flight"
Cons: "Food and drink choices are terrible"
Pros: "The seat i got was great"
Cons: "There was a delay"
Pros: "Although economy, it was pleasant and okay"
Cons: "I bought a business ticket but flew in economy from Tel Aviv to Vienna. I knew about it but the ticket cost was still high."
Pros: "Rude inconsiderate staff. Terrible plane"
Pros: "Staff and the service"
Cons: "Dinner was so bad"
Pros: "The flight attendants where good and welcoming"
Cons: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."
Pros: "New dream-liner from Wew to ORD"
Cons: "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!"
Pros: "Space, happy vibes, clean"
Cons: "Nothing it was super"
Cons: "All good"
Pros: "Quick boarding decent legroom"
Cons: "Breakfast was not great"
Pros: "On time, nice breakfast"
Cons: "Not enough leg room, same as everyone"
Pros: "The staff was very friendly and professional Even got some sleep, not easy on economy seats but on this flight they were actually good."
Cons: "The other travelers were loud rude and didn't listen to instructions. Also clapping loudly upon landing and it's very annoying. Parents don't take responsibility for their children."
Pros: "The flight was short: 4 hours. It was in time, etc. Certainly no entertainment."
Cons: "After the breakfast (rather poor) no drink was suggested. There was a cup for tee or coffee. Empty one. After the breakfast they just took it away with other dirty dishes. It happened to all passengers in my neighborhood."
Pros: "The stewardess is very polite and accommodating n"
Pros: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Cons: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."
Pros: "new plane, half empty, good and friendly service"
Pros: "Plane was half empty, so we could sleep on three middle seats"
Cons: "I would expect more (and better) food for 9 hour intercontinental flight"
Pros: "Very nice crew."
Cons: "Buses to aircrafts. No snack on short flights."
Pros: "You guys have. Very professional crew !!"
Cons: "The customer service In Europe wasn’t helping out at all"
Pros: "Overall reasonable flight. Nothing to write home about"
Cons: "Breakfast was what I imagine prison food must be like. Rest of meals were fine"
Pros: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
Cons: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."
Pros: "The crew was very very nice and flight was very quick."
Cons: "No entertainment at all, music nor tv :/"
Pros: "The crew were very kind. The food was good."
Cons: "The space between the seats is very narrow and there is no entertainment."
Cons: "We didnt get our kosher food so we didnt aet on this flight"
Pros: "Good place for the legs"
Pros: "Could not tell that I need gluten free meal. And the early check-in didn't work."
Pros: "The food was tasty, the crew was nice and overall it was realy good"
Cons: "There wasn't any movies or music as entertainment"
Pros: "Spacious aircraft. Polite crew. Even good food. On time."
Pros: "The flight was very smooth"
Cons: "We were 7 persons on the flight so we brought 7 bags to get on the plain but in the check in they told us that the flight is crowded so we can't get so many bags on. The flight wasn't full and there were plenty of room for our bags."
Cons: "My father and I were seated in biz class but were unable to sleep because of a fan noise directly over our seats in Row 9. We complained to the attendant about it but she was unable to determine the cause. Many hours later, a different crew member identified the noise source and stopped it by simply flipping a switch. This disruptive noise could have easily been avoided but the ignorance of the crew member to whom we complained failed to solve it. By the time the second crew member identified the problem there was not enough time to sleep. This experience was extremely disappointing. We paid extra to fly business class so we could sleep, but this ridiculous crew error fouled our plans. We asked the crew to file a report about it and they did. Look into it. We expect a refund of the extra fare we paid, or else we will never fly Austrian Airlines again. I am an affluent person and I travel internationally 6 times per year. You would be smart not to anger me and lose my business."
Pros: "The meal was ok The airplane was clean"
Cons: "Seats were very nerow .No help from the crew . Flight delayed"
Cons: "Maybe I should ask for vegetarian meal, because the meal I got was not tasty at all."
Pros: "All was great"
Cons: "except we could not do an online check-in"
Pros: "Staff, seats (exit)"
Cons: "No screen,no entertainment, the food was very bad even for airlines food, for a 4 hours flight cancel the food and make a cheaper flight."
Pros: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Cons: "nothing, it was a great flight from beginning to end"
Pros: "just excellent!!!"
Pros: "They offered passangers ti move to raws that wete half empty so we will have more room."
Pros: "Good service. Enough space for the legs. Drinks before and after the meal ."
Cons: "No usb to charge the phone. No media or moovies on the flight. Should inform ahead of time so we would download moovies to tablet or phone."
Cons: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"
Cons: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"
Pros: "I like the cotrious service. But I wish this international flight would take two suitcases instead of one"
Cons: "Predictably, why I was expected to meet the tight schedule between planes squeezed by the 1st flight leaving one hour later than planned, my checked-in baggage apparently wasn't. So for me 35 minutes was more than enough to go through yet another passport checkpoint, security checkpoint, run like a headless chicken then travel by bus to the plane; for AU it wasn't enough to transfer my bag to the connecting flight."
Pros: "Flight services were good. Staff friendly. food was good"
Cons: "boarding at Tel Aviv was terrible. Specifically a staff member name Michelle was unprofessional and did not care much about passengers who waited for hours at the Group line because there was no indication that it is a group line. No one from the airliner bothered to explain or advise the passengers who were waiting and after more tan hour waiting when they eventually got to the head of the line they were told to go and stand in other lines. This was insane Long waiting times confusion Flight was late hence almost missed connection"
Pros: "The overall flight wads excellent."
Cons: "Boarding on the return flight was poorly handled as there was no organized boarding."
Pros: "Nice crew, lots of entertainment options (movies especially). Seats recline very far back, nice..."
Cons: "Ground crew was a big bottleneck and Austrian security did not help."
Pros: "Check in and gate agents in TLV were top shelf pros, fast, friendly and to the point with a smile. Crew on board followed through as well."
Cons: "Food was crappy and there was no entertainment on board at all. Also, crowded seating."
Cons: "No soap in the toilets"
Cons: "There weren't a single blanket on the whole flight"
Pros: "The service was fine, although I suggest that Austrian Airlines will consult with someone who joj is to train the staff to be more efficient."
Cons: "The food was bad."
Pros: "Great crew and comfortable seat"
Pros: "Staff ok"
Cons: "I HOUR DELAY"
Pros: "Budget carrier. No frills. You get what you pay for."
Cons: "At least provide water."
Pros: "Crew were friendly"
Cons: "My sons car seat was lost in transit therefore didn’t have any seat for him to sit in once landed at Inverness Airport."
Pros: "Speech from the pilot. Only person to explain the situation during the 4hour delay"
Cons: "Everything. Poor customer service. Atrocious service. Would not recommend"
Cons: "31/2 hours delay, worse place landing no air conditioning"
Pros: "Isle seat in 2nd row after I paid to carry on a small duffle bag. Only one item allowed."
Cons: "Everything about flying and good customer service: at check-in, in-flight service, near on-time flight. (flight was over 45 mins late, difficult for those with connecting flights)"
Cons: "We were waiting in the bus for a very long time"
Cons: "More leg room"
Pros: "The crew was nice"
Cons: "One of the toilets was out of order"
Cons: "The landing was very bad"
Pros: "It was on time"
Cons: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"
Cons: "Airplane seats"
Pros: "Boarding was fast. Flight was on time"
Cons: "The plane smelled like vomit before take off which leads me to believe it was not cleaned properly"
Cons: "Landing - The pram didn’t wait for us at the gate, we picked it up with lagguage. Boarding- the land crew didn’t help or offer any solution for going down 2 floor to the shuttle with a twin pran"
Pros: "Clean plane and professional people. Handled lateness of flight well. And we were able to change the time of our flight (for a 20% fee increase of course) after a stolen passport detained us in Prague)."
Cons: "Seats were very uncomfortable. Flight was late."
Pros: "Seats were comfortable and leg room is decent. Small plane with 3 seats on each side. The flight was pretty empty so that was a plus."
Cons: "Terminal is kinda small and not much eating choices past the security check."
Cons: "Delayed, limited food menu"
Pros: "Low price, clean, cheerful cree"
Cons: "No onboard entertainment, seats do not recline, and even a beverage must be purchased"
Pros: "Their friendly service was great"
Cons: "leg room might push me out of their great airline"
Pros: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
Pros: "The food is reasonably priced and tastes good."
Cons: "The seats don't recline and are so cramped you can't possibly take a nap."
Cons: "2 hours delay caused us to lose the day"
Pros: "So fast, so on time"
Cons: "The other travelers that did not read that they could only take 1 bag on board amd insisted on taking purses too, and they had to be told repeatedly ..."
Cons: "The take off was delayed too much."
Pros: "Good service & so nice"
Cons: "i had problems abuot paiments and im very anoid with this airline, no peepel to speek to."
Pros: "Exhwusting check on process. 1.5 hours of long lines. Then an unpleasamt srprise of 1 hour and 45 minutes delay. Never again. Giora"
Cons: "New aircraft"
Pros: "easy boarding"
Cons: "seats don't recline no entertainment very noisy fussy babies on board need ear jacks to drown out passenger noise (kids)"
Cons: "I booked a 4:35 pm flight on kayak.com I was added on a different flight because that flight is full. I'm forced to purchase another flight to get back to Lisbon"
Pros: "Very fast boarding, crew is efficient and plesent"
Cons: "Flight delayed by 1.5 hours. They said it was the weather, Thunder storms. On August? I doubt it."
Pros: "Spacious leg room Smooth landing"
Cons: "Flight was delayed 1 hour Conflicting directions from ground flight attendants We had a small purse and a backpack as carry on. The flight attendant let my mom in with a backpack, paper bag, and a small flat purse. My sister and I, on the other hand, was carrying a backpack and a small purse each. The flight attendant told us to fit our purses in our backpacks. We ended up paying for a checked baggage. Even with one carry on, we were not able to put it in the overhead compartment and we just placed it under the seat. We did not mind paying but we wished that the rule is applied consistently."
Pros: "I was offered to check in my hand luggage for no extra fee"
Cons: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"
Pros: "Flight easy! Staff friendly! Charge is too high for large bag!"
Cons: "After the plane left without me due to a security breach, I was made to buy a new ticket. I thought I could be out on standby, it wasn't my fault that the plane left without me after all, but nope, I had to spend TWICE AS MUCH on another ticket. The ticket agent said there were no seats because the flight was oversold but but that he would "take a risk" and book me for the next and last flight. There was a chance that after spending that money, I would get to the gate and have no seat. What a rip off! I eventually did get on the plane, only for us to sit on the tarmac. I will never fly easyjet again and I want a refund!"
Pros: "very nice crew. relatively new aircraft. even so the chair doesn't recline it was very comfortable."
Cons: "very long delay (however it was weather related and the airline could do nothing about it )."
Cons: "The whole thing that it takes off from the old terminal was just awful, every step took twice the time and eventually came running to the plane only to discover that it's going to be late in take off 1 hour late! It ruined my plans! There was no compensation and the flight was not cheap! I had to pay 50€ for the suitcase and 9€for food while for the same price two weeks ago I had a flight way and back with a different company for the same price including food and a suitcase. Never flying with easyjet again"
Pros: "Crew was nice, flight good"
Cons: "You changed the airplane and didn't tell your customers. I did't have my seat and we had to wait 5-10 min before getting seated. We were already on the plane when we discovered what was happening, blocking the aisle. Very unconfortable"
Pros: "Easy and smooth boarding, on time"
Cons: "Cannot lean backward the seat, no complementary drinks at all, laggege cost too expensive"
Cons: "The flight was delayed for 2 hours when we were INPLANED. Two hours in plane after the boarding with no space to move was really not easy."
Pros: "Al went well - no props - arrival in time."
Cons: "One bathroom was broken the entire flight leaving just one open and long lines to it"
Pros: "The leg space was better than usual"
Cons: "I expect water to be provided in any flight, and it was missing"
Pros: "Nothing horrible."
Cons: "The workers had bad attitudes and they wouldn't print out boarding passes if you didn't check in online. They wouldn't let me on the flight and didn't reimburse me for my flight. Worst travel experience ever"
Pros: "Very kind crew"
Cons: "No drinking water left after 3 hours flight"
Pros: "Pleasant crew. Reasonably comfortable for a budget airline"
Cons: "We had no complaints about the flight"
Cons: "I would expect to get a very good sandwich for 6 euro , it was dry and not tasty at all."
Pros: "The boarding and the treatment our bags got was efficient and friendly."
Cons: "Just like the emails I got suggested, I checked in online pretty early. The seats I got were the absolute worse located right in front of the toilet in the last row. Trying to get any comfort with no option to lower the back of our seat and bearing the noise of people using the potty - that was a bit too much. Needless to say our seats back home are even worse since they are on the parallel row in front of the door to the toilet. If all that isn't enough we wanted to drink some fine whiskey we brought with us from the duty free and the bottle was confiscated by the flight attendant, who claimed that I cannot drink any alcohol that wasn't bought from the plane. In the seat next to me, by the way, was a guy eating sushi he just got before boarding. That felt absurd and unjustified."
Airlines flying to Zadar have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Zadar
Masks required on board, masks provided on flights to Zadar
Social distancing seating
Middle seats unavailable to book on flights to Zadar
Testing for antibodies, testing for symptoms for flights to Zadar
Waiving of change fees. Search flexible flights to Zadar