Cons: "There is no space for legs. The food quality is poor. No entertainment at all"
Cons: "Too long standing around for boarding as the plane was delayed and needed cleaning"
Pros: "Board on time or at least updates why we are waiting."
Cons: "Communication"
Cons: "5 hour of delay!!!! For the second time in the same flight"
Pros: "The crew on the plane handled the difficulties of a passenger well."
Cons: "The repeated delays and mix up with seats which then led to an irate passenger who made ALL of us miserable. She was moved next to my daughters and took her anger out on them by yelling and demanding things most of the flight."
Cons: "Boarding was slow. They had us stand for thirty minutes in a hot jetway. They charged for all the food and beverages. No entertainment."
Pros: "the flight was ok"
Cons: "the crew member at the gate got very RUDE with my sister, my sister she explained to her that since my mom is 77 years old she needs to take a bit more time to board so she asked if she could be one of the first people to board the plane. She told my sister that my mom could born after priority"
Pros: "The crew very unpolite My reservation was for me and my husband and the gave us separated seats"
Cons: "Quality of service Long lines Very caotic Terrible experience"
Pros: "Isle seat in 2nd row after I paid to carry on a small duffle bag. Only one item allowed."
Cons: "Everything about flying and good customer service: at check-in, in-flight service, near on-time flight. (flight was over 45 mins late, difficult for those with connecting flights)"
Pros: "on time flight, check in and boarding are good. Handsfree option let you carry on a under seat bag"
Cons: "seat too tight even for person not big"