Find cheap flights from Milan to Israel

Pros: "there was not enough space between sitting rows"

Cons: "Too long standing around for boarding as the plane was delayed and needed cleaning"

Cons: "When the flight is delayed by five hours, some information would have been welcome, as would a complimentary drink. We received neither. Then when we did fly, there was hardly any food on board."

Cons: "malpenza boarding area really stressful!"

Pros: "That we landed safely"
Cons: "The person at the check in desk could have been more informative and helpful and mostly when we checked in a half empty €40 suitcase, she could have checked the rest of our belongings to make sure it was ok or let us know if we need to change anything. I had to pay €50 later to have my tampons w me."

Pros: "The flight was on time and everything was o.k. I had no high expectations as it was a cheap flight"

Pros: "Good"

Pros: "service"

Cons: "My luggage box has been destroyed and now I have to deal this task with easyJet"

Cons: "Easyjet - so we had to wait at the gate for no discernible reason - as usual, and annoying to stand in a queue past the boarding gate for 25 min before getting out to board the plane standing 50m away. Vegan option advertised on the on-board Bistro menu and ordered and paid - but then turned over the box to see ingredients and it wasn't vegan. Ridiculous service EasyJet."

Cons: "The employees are very rude and boarding takes forever."

Cons: "They charged us extra 48€ per suitcase although we verified before we are ok... Now we need to claim a refund =/"

Cons: "I was rudely asked to put the trolley in the devise to verify it fits the size regulations. It did fit and then because of the delay, I was forced to check the trolley into the belly of the plane rather than into the overhead as there was no room for it on board. This was an unnecessary inconvenience as everything in the trolley was necessary for the flight."

Cons: "They didn’t be organized"

Pros: "the Entertainment was great idea"
Cons: "- The chair cant change his position - you need to deliver some regular water it was missing"

Pros: "Nothing much"
Cons: "Zero customer service"

Cons: "Not enough space in the overhead bins"

Pros: "much more leg space room then on other flights i have fly recently."

Pros: "Digital boarding pass on mobile from the app (my 1st time using) and using the app to check-in, amazing!"
Cons: "Nothing too negative to report! Pretty good overall"

Pros: "Nothing"
Cons: "Hostess who threw me out"

Pros: "Nothing"
Cons: "Booked wrong date before confirmation came phoned to cancel was told I couldn't have a refund would never use easy jet again"

Pros: "Pleasant polite crew. Modern airplane."
Cons: "Noosy flight with no onterferance of crew to quite passamgers. Did not allow one of us to bring carryon on board."

Pros: "I arrived"
Cons: "I arrived late, uncomfortably, expensive for what is given."

Pros: "No problems"
Cons: "Not enough legroom"

Pros: "Price. Professional approach."
Cons: "Bags not included into price. Needs better clarification."

Pros: "check in process pleasant flight"
Cons: "long que after passing boarding point and long waiting time standing with no chairs until door opened to board the plane"

Pros: "Everything was perfect."

Cons: "Luggage was damaged hard. Can't reach support online or offline (Tel). I tried to reach today via Facebook page message"

Pros: "Great value for money"

Cons: "Terrible costurmer service"

Pros: "Very efficient, on-time, security at Gatwick is MUCH faster and more efficient than Heathrow."

Pros: "Always fly wel on easyjet!"

Cons: "All"

Cons: "You broke my suitcase.and no one helped me in the airport. Please Contect me +972523188998"

Pros: "Good timing"
Cons: "The pilot kept refering to Tel Aviv air port as Jaffa airport, made me feel unconportable."

Pros: "boarding and timeliness was well executed"
Cons: "Announcement of gate was very late. deplaning took about 10 minutes delay to connect sky bridge. Not the airlines fault per say but was not an avoidable inconvenience."

Cons: "Delay"

Pros: "The service in the same day I bought the tickets was great. Extended my trip in 1 day with no additional cost."
Cons: "The cost of luggage is ridiculous and evan once i was told that doing ut throgh the website wil cost me much less (reasonable 30€) i didnt find how i could do it. anded up paying x3 fir the luggage making all that low-cost pretty expensive all together. I dont like being hoaxed."

Pros: "Fast check in"
Cons: "Ground team attitude"

Pros: "The check-in/security was very efficient and pain free especially at Gatwick. The return leg flight was delayed, but time was made up and information was good."

Cons: "The chairs are not comfortable"

Pros: "Everything but the constant delays of these flights on Sunday evening . Last Sunday had the same problem and the invoked cause was traffic are barcelona airport."
Cons: "Recurrent delay"

Pros: "100%"

Pros: "rate & on time"
Cons: "nothing to complain, you received what you paid for"

Pros: "Flight stood on time"
Cons: "Bad web site, it misleaded me so I had to add 44 per each bug in the check in desk."

Pros: "Before I boarded the plane, I thought the low price was worth it, but I changed my mind after I boarded. But I did like that the crew was courteous. The food looked tasty, but I wasn't hungry so I didn't try it."
Cons: "The horrible, horrible seats. If the fact that you couldn't recline the seat wasn't bad enough, the seat itself was poorly cushioned, and the ergonomics was so bad, I actually left the plane LITERALLY IN PAIN. I'd like to note I'm a young man with no back problems."

Pros: "Nothing"
Cons: "Easy jet doesn't have an office in the Palermo airport! There was nobody who I could talk to. When I called they offered no help. There was a horrible accident on the way to the airport and I lost the roundtrip flight. No help from easy jet. A one way ticket was offered that cost more than the round trip. I will never fly easy jet again."

Cons: "The answer I heard from the guy in the airport : "they should have tell you this in Israel"."

Pros: "thank you"

Pros: "It was enough fast"
Cons: "Too much money for nothing service."

Pros: "The food options were amazing and the wine was very nice!"

Pros: "Nothing. Horrible experience overall, but what you pay is what you get."
Cons: "Pretty much everything..."

Pros: "We had an eventless and safe flight and it was not too cold on the plane."
Cons: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."

Pros: "It's the cheapest you can get"
Cons: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."

Pros: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Cons: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."

Pros: "The cheap fares"
Cons: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."

Pros: "The seat not so comfortable but good"

Cons: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"

Cons: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."

Pros: "Price of ticket"
Cons: "Seats are terrible."

Pros: "Clean"
Cons: "Claustrophobic"

Pros: "All and all great value for the money"

Cons: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."

Pros: "We got to our destination."
Cons: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"

Pros: "Crew nice,seats ok"
Cons: "Expensive hold luggage,rip off"

Pros: "The crew was really nice"
Cons: "They are not organized. This company doesn’t have a transparent policy. Because I didn’t checked in on time I had to pay 35 euros. I was there 2 1/2 hours early and I almost missed the flight. I’m extremely upset"

Pros: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."

Cons: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."

Pros: "The Crew was excellent"
Cons: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."

Cons: "It a good option, a good price, i will fly again"

Pros: "Flight was on schedule"
Cons: "No free drinking water"

Pros: "Absolutely nothing"
Cons: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."

Pros: "Flight left on time"

Cons: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"

Cons: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"

Pros: "NOTHING! !!! VERY POOR wizz air!!"
Cons: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"

Pros: "nice servers"
Cons: "no kosher food for free"

Pros: "cheap, on time"
Cons: "no reclining chairs, no water free"

Pros: "Nice crew"
Cons: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"

Cons: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"

Pros: "Nothing"
Cons: "Hidden fees"

Pros: "Flight attendance service was great and smiley"
Cons: "Nothing much"

Pros: "Actual in-air flying experience was smooth."
Cons: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."

Pros: "I will never take flight with this company again!!!!! The worst ever shame on you"
Cons: "Layers"

Pros: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Cons: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"

Pros: "Friendly staff members"
Cons: "They didn't have blanket and it was very cold.."

Cons: "I didn't eat No entertainment"

Pros: "Everything"
Cons: "Everything"

Pros: "Price"
Cons: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."

Pros: "On time."
Cons: "Nothing much."

Pros: "only good for short flights....the price.."
Cons: "not comfortable seats"

Cons: "Boarding and getting off the plane via bus"

Cons: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"

Pros: "The don't say the truth"

Pros: "online check in"

Pros: "No water for the passengers, tea should be paid for, full price was not shown before ticket purchase, worse customer service (very rude)."
Cons: "See above"

Cons: "on the flight back we waited in the bus for a very long time before we were taken to the plane."

Cons: "TERRIBLE HORRIBLE SUCK"

Pros: "awesome UX/UI"
Cons: "not so great on the mobile version"

Pros: "Flight left on time and left early"
Cons: "Endless sales in cabin of duty free items"

Pros: "The staff"

Pros: "the price"
Cons: "The members at the checkin desk did not speak english well and would not do a required visa check that the website said needed to be done to validate our boarding passes."

Pros: "We (a family of 5) were late for 5 minutes (literally) to the boarding ... Our flight was at 3.45 PM and were at the gate at 3.20 PM ... We were held up at the Passport Control by the Polish Border Guards at the Passport Control - their computer was down ... My wife cried, my kids cried and asked to be let in on the plane ... Nobody cared to help us ..."
Cons: "for RyanAir to be more human and humane and caring ..."

Cons: "Going on time without delay, more staff to avoid long lines"

Pros: "the leg room was fine"
Cons: "the getting to the airplane and from the airplane after landing can be better by using more busses"

Cons: "50euro check in fee was awesome"

Cons: "Ritardo di quasi 2 ore no comment"

Pros: "Staff were kind entertaining and friendly"
Cons: "Boarding was a bit long"

Pros: "Was reasonably on time"
Cons: "Lagguage took for ever to come out."

Pros: "The desire to keep up with the schedule. impressive."
Cons: "Memmingen Airport does not call "Priority" card holders at the beginning of boarding passengers."

Pros: "so"
Cons: "Improve comfort in meetings and more space .."

Cons: "Everything"

Cons: "Everything"

Cons: "They lost my stroller"

Pros: "The crow was very nice the flight was good"

Pros: "Excellent pilots did their job very well, despite bad weather."

Pros: "Direct flight"
Cons: "Our suitcase were lost"

Pros: "Hacen lo básico"
Cons: "El proceso de abordaje"

Cons: "I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous."

Pros: "That the place reached safetly to its destination"
Cons: "Rome Line to checkin started at the entrance of the airport with no Ground staff attention or clear line marked people were fighting and cutting each other . Check in process approved our luggage for hand cary as we paid for it in advance. In the gate they suddenly decided the luggage was 1 cm larger then agreed, refused to bring a measurement tape and charged us 50 Euro in addition to send the luggae in the plane rather than hand carry. Need less to say that in the flight to Rome our luggage was approved for hand carry so clearly Rome staff were into making money.. Planes were late to take off and 1 hour late to land (that from a total of a 3 hour flight ) although not announced . In summary ground staff experience was awaful and made us decide to not fly with Ryanair air again"

Pros: "It arrived to its destination."
Cons: "Extremely long lines from start to end (bag drop off, security, passports, line to boarding etc), plenty of long walks from one line to the other. Everything cost extra charges, we had to add a non négligeable amount, in order to be seated with the kids, to have our boarding pass printed. A tiny bottle of water cost 3€. No entertainment whatsoever. Seats are uncomfortable."

Pros: "Price - That is All"
Cons: "Delay, Checking, Plane is Old and Seats do not Recline, Children Screamming, etc"

Pros: "robbery"

Cons: "The flight was delayed by almost four hours."

Pros: "Absolute nothing!"
Cons: "Everything!"

Cons: "An hour delay for take off, we were trapped in the plane"

Cons: "We got the feeling that the price is low but the company will do all it takes to FAIL the customer and make him pay more. For example, the customer must check in online. if not done properly the cost is about 100 euro more, AND the online check in procedure is not working that well, you need to press buttons several times in order for it to work (and I have a good phone), and if you give up in the middle it will cost you. More on that we did a mistake and did not purchase luggage for the way back, when we went to the desk to buy it (after standing more than 2 hours in the check in), we were told to pay 40 euros, where the price is 23 if paid online. we asked to talk to a manager and get the regular price for the suitcase, the cashier said "no problem i can call him, but then you will miss the flight..." and in the meantime there were still lots of people in the check in line... The service is very slow and not pleasant, and the crew always give you the feeling you are not ok. I understand the price is low and this is a lo cost flight, but this should not happen no matter what is the price."

Pros: "Arrive 5 minutes earlier"
Cons: "The boarding was a mess. We had to wait in the bus for about 40 minutes because the plane was not ready yet. The landing was rough. But I guess it’s okay because it’s very cheap."

Cons: "we had delayed for 2 hours"

Pros: "Price. Timetable"
Cons: "Seats. The fact they put everyone in a deferent row"

Pros: "To really enjoy flying budget carriers, it’s imperative to purchase upgrades like more seat room and premier boarding. It’s so worth it!"
Cons: "It was snowy and windy when we boarded, a jetway would have been better."

Pros: "Nothing"
Cons: "Needed to catch connecting flight after Milan to Liverpool flight .. which was Liverpool to Belfast.. already delayed couple days due to weather.. long story short - they put tags on bags to put in hold which meant I wouldn’t catch connecting to Belfast as I’ve have to wait at carousel (Dublin not operating due to snow) , explained my story that I needed to catch this flight in order to have any chance of making uncles funeral but she completely ignored it, and said that’s not my problem!! Couldn’t believe my ears.. Disgusting behavior"

Pros: "Literally nothing"
Cons: "Delays and lack of clarity and updating"

Pros: "price, schedule, staff"
Cons: "the inconsistent carry-on bag policy which changed from the time of ticket purchase and forced us to purchase a 'premium' add-on to our ticket in order to be able to take our trollys on board. not professional."

Pros: "I can't think of a single good thing in that experience"
Cons: "Ryanair acted like a dust Stucker of money. Not only on the way forward they forbidded only flights from Israel (!) to bring any hand luggage at all without purchasing the priority boarding, and people were allowed with a small hand bag only (since the priority tickets finished) , but on the way backwards, after the entire airplane bought the priority ticket, the crew of ryanair acted in such a discriminating way and banned people that exceeded the bag check with less than 2 cm! It seems like the crew were determined to collect at many 50euro fines as possible from the passenger because they insisted very impolitly and brutally to measure each luggage from all possible sides, and even the luggage that fitted, they found excuses to fail them. I've rarely experienced such humiliating vision, especially due to the fact that everyone were forced to purchase the extra priority boarding and you'd expect the company to try and keep the customers, not drive them away. I can just say that with all the fines and extra payments requested by them, the total price of the flight was 100euro more expensive than the price of El AL or alitalia, same timing and with a meal and big suitcase included. All this, without mentioning the bad attitude of the crew and the extreme uncomfortability of the chairs (also purchased, obviously). To summarize, this was a very bad choice, with I will not repeat again."

Pros: "There is a lady at the gate before we board the flight from rome (FCO) to tel aviv who is particularly nasty. She scrutinized and had every single person on line put their bag to be measured. She even did that with small back packs!!! Unfortunately for HER nobody had to pay extra for luggage!!! It is really the attitude. i paid a lot of money for my flight as much as a regular fligh neary $400 and yet I was still NOT allowed to take luggage. Its ridiculous!!! Had I booked with a regular airline, I would have paid similar fees and have a bag to put on the plane . Its time that Ryan air stop taking advantage of people and allow some luggage just like everyone else does. It doesn't have to be 50 lb but it can be a few pounds!!!"

Pros: "the cost"
Cons: "Boarding was late in 30 min."

Pros: "The price"

Pros: "Price. Dirt cheap prices is only reason that makes me book this flights."
Cons: "U get what u paid for. Check in is slow and only 2 counters are working. During the flight they will try everything to pull money from you. Seats are fixed to one back position."

Pros: "Made me pay 50 euros for a small trolley that was a bit above the requested dimensions though it fits well to the over head bins. Apart from this - nice crew and a pleasent flight"
Cons: "Too tough with measuring the trolkey bag. On the eay from my homeland ww had no challenge with the same bag"

Pros: "Very good value for money. Courteous service by cabin crew."

Pros: "The crew"
Cons: "The seating arrangements. It seems all the passengers were separated by purpose. No one set with their spouse."

Pros: "The price was very cheap as I booked half a year ahead. Flight was on time. Boarding was quick and efficient."
Cons: "Not enough room for legs. You have to pay for everything else except for the flight but this is Ryanair and it's understandable."

Pros: "Seat xxl very cold beside escape door. Do not worthy to pay"

Pros: "The crew was nice"
Cons: "The plane was defective and they waited hours to change planes. There was one that we eventually used right next to it. Delayed three hours. The original destination was changed entailing a bus trip of four hours in the middle of the night. There was no one who gave any information on how to find the bus upon arrival."

Pros: "Crew was very loud, I couldn't really sleep, the personal leg space is too small, could barely fit in there."
Cons: "The crew was loud (flight related issues)"

Cons: "Boarding announcement was very delayed."

Cons: "The seats are extremely uncomfortable."

Cons: "The delay of the flight"

Pros: "Empty space around me"
Cons: "Low cost. No entertainment, no drinks. Although nobody around me, to tight for work with laptop"

Cons: "The seats are non-comfortable; no complimentary water; the company requires 15 Euro for a hand luggage and for each duty-free bag even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere)."

Pros: "Crew"
Cons: "Seats, comfort"

Pros: "boarding"
Cons: "crew"

Pros: "Nothing"
Cons: "seats and food"

Pros: "The easy procedure of website check in"
Cons: "The tickets price"

Pros: "Was a disaster"

Pros: "The Ukraine airline did a sting operation and took 80 euro from everyone who had a bag that was a little bigger than a purse. Shame on them, will never fly with them again."
Cons: "Not stealing money could've been.better."

Cons: "The worker at the desk charged me extra money for the carry on lugage. He charged me for the backpack and the carry on suitcase. And when i showed him that they were included in the ticket price, he daud in his system it is not found. His attitude was arrogant and acyually hostile. I wen"

Pros: "I ordered a flight and a suitcase through the kayak website. I arrived at the airport saying that I had not ordered it. They take a high price at an airport on a suitcase"

Cons: "Had a 18 hour delay as seen was "planned " by the company never will travel with uia ever again"

Pros: "What i dislike:i was looking for a baggage option and what i understood i have 23 kg allowed in this flight.On my way back i had a logagge total 23kg as i was sure i was permited.On the registration i was told i have to pay 1890 griven it is about 100$ CAN.I looked again on my ticked ans didnt see any note about i have to pay online baggage service 24 hours before.I had nobody to leave this baggage in kiev and my mom paid all for me.I am very upsed because when i was doing check in online i was looking for a rules and regulationg about baggage and i wanted to do prepaid but what i understood it was included.So in airport i paid double than it was online.I need my money back! Thank you Katarina Stolberg"

Pros: "The check in app and the service"
Cons: "Th outbound flight was delayed"

Pros: "good plane, good value for money"
Cons: "The plane was boarded with buses, which was slow and inconvenient."

Pros: "Pleassant flight,professionally service. Thanks...."

Cons: "I don't like that I have to print my boarding pass from a spicial machine, all over the world boarding pass may be scanned from the phone, it saves my time if I don't need to look for these machines in the airport and not to try find a way how to manage it, operating of these machines is not perfect as well"

Cons: "My trip had just started and it is already ruined. I have a roundtrip ticket from NYC to Israel with a connection in Ukraine for both directions. I was traveling with one checked item in luggage - suitacse, and one personal item onboard - a guitar in a soft case. I'm a professional musician and I've been traveling with this exact instrument in the exact for over 5 years, domestically in the US and all over the world. I've never had any problems with it and I was always treated respectfully even with low cost airlines or on smaller airplanes. There were no problems on the first part of the flight from NYC to Kiev, and then, as I was boarding a the flight from Kiev to Israel, the counter employee at the gate counter (her first name is: Yejzina) - explained to me that if I won't pay an additional 66 EURO immediately, I would not be able to board on the flights with my guitar. I was even more upset to find out that another passenger boarded the flight after me with a guitar and did not have to pay for it. My guitar fit perfectly in the over head cabin and even on a packed flight there was no issue with headroom caused by me. Although I paid and purchased a ticket for this flight, I was discriminated and treated as if I was doing something wrong. I did my best to be responsible and be among the first people to board the flight and instead I was mistreated. The rest of the passengers had exceptional amount of excess baggage in suitcases and bags they wanted to take on board and yet I was the only one who was asked to pay for his. --- As a costumer, I am appalled by the treatment I was getting and I would like to be contacted immediately about reimbursement over my experience and false costs."

Cons: "we got stuck on the plane for an hour and a half due to an issue with a passenger and the entire time the crew would not tell us what was going on. they started getting very irritated with people asking for water-- WATER-- while being stuck in a confined space for so long. the least they could've done was tell us what was going on or give us an ETA of when we'd be taking off. we didn't land until nearly midnight when we should've landed around 10 PM."

Pros: "Nothing"
Cons: "All they had to offer"

Pros: "Flight are very punctual"
Cons: "At the Kayak booking site was not any information about laggage. For the "Laggage fee information" I was redirected to the UIA site where was wrong information relevant for 2012y. Then I've got a very high extra fee for my laggage."

Pros: "Nothing! The crew at the airplane ( stewardess ) were very aggressive and unpleasant!bad experiance for a frequent traveler around the world . I also was shocked that the company charge 12 dollars for innocent passengers who didn’t check in in advance !!!!"

Cons: "Security"

Pros: "We got in early"
Cons: "Old planes."

Pros: "Nothing"
Cons: "Rude costumer service back and forth Don't recommend at all"

Pros: "New airplanes, convenient check in app on the smartphone. Paperless registration. Nice crew."

Pros: "Quiet and peaceful flight. Polite crew.Flight on time. Clean and pleasant."
Cons: "No food and beverage.No entertainment."

Pros: "the food and the service were excellent, you can see that they did their best. good job, UIA!!"
Cons: "the delay was more than 5 hours, and this was terrible to seat on the plan at night- all passengers were waiting for the big group that were late for connection. Why on earth did we pay with our time at night for the airline troubles ? I would not consider this airline again any time soon."

Cons: "wasn't worth the money. everything on the flight besides water was NOT included and you were asked to pay extra money for a cup of juice or coffee. the chairs weren't comfortable at all and very dense. the airplane was old and not in a good condition. that will absolutely be my last flight with this company. I'm very disappointed."

Pros: "Depart on time, arrive on time. Pleasent crew. Good value for money."
Cons: "No meal on flight. No entertaiment."

Cons: "Transit zone in Kiev is terrible, lines are not professional and time consuming. No reason for it."

Pros: "It arrived on time"
Cons: "The smell in the toillet"

Pros: "They offer a glass of water"
Cons: "It s bad enough the crew doesn't speak English, but having the mike on very loud, stumbling and stammering over undetectable half swallowed words while sighing and clearly racing through a piece of paper, is just a bother. It s clear they couldn't care less"

Pros: "they kept on time"
Cons: "we were crowded like herrings."

Pros: "NOTHING"
Cons: "I paid for the flight (one way)over than 550$ to have a seat close to the toilets (line 30C)!!????. Does the flight defined : low cost I will never buy a ticket through your company!!!!!"

Pros: "There seemed to be more leg room in the economy class than usual."
Cons: "No outlets to charge electronics, in flight entertainment, or free beverage service."

Pros: "2 luggage free"
Cons: "Old and crowded planes."

Cons: "I had a 12 hour bad service. No food or entertainment."

Pros: "Staff was helpful and friendly (though were not updating anyone on the reasons for delay and how much time lef to wait.)"
Cons: "No pillows, no blankets, no entertainment, flight delays, no food though it was not a low-cost flight, no information about what is going on with the delays."

Cons: "I got a ticket on line and it didn't say anything about not included luggage and when I got to the air port I hade to pay 60 dollars"

Pros: "No food. Bad attitude at check in They had a delay and kept us 6 hours on the plane instead of deplane. Just horrible service. Avoid it if you can"

Cons: "I don't have food in my flight from tel Aviv-Yafo to oddesa. And I have business class tickets."

Pros: "flight was ok good value for money"
Cons: "while delays are expected, the professional thing to do was inform the passengers, rather than let them figure it out by themselves."

Pros: "Flights were on time"
Cons: "Bad and shaky seats. The person in front of me almost injured my child when he was reclining due to a problem in the seat."

Pros: "the flight from Kiev to TLV with new 737-900 was very good"

Pros: "On time"
Cons: "Charged for checked bag"

Cons: "I wasn't seated with my friends, there was no food offered, the seats were cramped."

Cons: "organization"

Cons: "NEVER HAPPENED. READ ABOVE."

Pros: "The crew was wonderful. The seats were a fair size. The flight was quicker than estimated."
Cons: "Boarding and disembarking were a mess. They were out of most of the food."

Cons: "although we did check-in in advance we got separate locations. as most of the couples near us/ everyone had to switch palces. it was almost hour delay and at the end our luggage did not arrive to tel aviv!!!"