Could not check on on line for 1 out of 3 passengers
Eveything as expected, professional and on schedule
I was not boarded because i was positive on my pcr test
$40.00 check in fee if not checking on line, even though we ALL have to check in at counter too. 2.50€ for a water, but at terrible exchange rate for Huf. Uncomfortable at best for 6 hours. Zero entertainment. Crew are nice😃
The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other.
Pros: "Crew were very professional"
Cons: "The seats"
Pros: "It was enough fast"
Cons: "Too much money for nothing service."
Cons: "Gate announcement was only a few minutes before cut off!!"
Pros: "Nothing. Horrible experience overall, but what you pay is what you get."
Cons: "Pretty much everything..."
Pros: "It's the cheapest you can get"
Cons: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
Pros: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Cons: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Pros: "The cheap fares"
Cons: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Pros: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Cons: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Pros: "The seat not so comfortable but good"
Cons: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Cons: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Pros: "Price of ticket"
Cons: "Seats are terrible."
Pros: "All and all great value for the money"
Pros: "The Check in was nice and polite"
Cons: "1. There was a delay in the flight. 2. The landing was horrible 3. The boarding was delayed. 4. The plane was not comfortable ."
Cons: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."
Pros: "We got to our destination."
Cons: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
Pros: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Cons: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Pros: "The Crew was excellent"
Cons: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
Pros: "Cheap flights, priority boarding."
Cons: "No meal included, no entertainment provided"
Pros: "Flight was on schedule"
Cons: "No free drinking water"
Pros: "Absolutely nothing"
Cons: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Cons: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Pros: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Cons: "The seats don’t lean back and do not have a lot of cushion."
Cons: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Pros: "nice servers"
Cons: "no kosher food for free"
Pros: "cheap, on time"
Cons: "no reclining chairs, no water free"
Pros: "Nice crew"
Cons: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Pros: "Nothing at all"
Cons: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."
Cons: "Hidden fees"
Pros: "Flight attendance service was great and smiley"
Cons: "Nothing much"
Pros: "Actual in-air flying experience was smooth."
Cons: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."
Pros: "I will never take flight with this company again!!!!! The worst ever shame on you"
Cons: "I didn't eat No entertainment"
Pros: "professional crew - good flight times and lots of information was a little delayed 20mins but informed of same and no impact really"
Cons: "nothing much tbh"
Pros: "On time."
Cons: "Nothing much."
Pros: "only good for short flights....the price.."
Cons: "not comfortable seats"
Cons: "Boarding and getting off the plane via bus"
Cons: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"
Pros: "The don't say the truth"
Pros: "Luggage restrictions make people be more aware of space, which turns into less fighting for overhead space and faster boarding."
Cons: "I still struggle with any airline that doesn't give water for free. I also sat in an exit row and no one from the crew even talked to me at all to see if I understood my duties."
Cons: "Going on time without delay, more staff to avoid long lines"
Cons: "50euro check in fee was awesome"
Pros: "The desire to keep up with the schedule. impressive."
Cons: "Memmingen Airport does not call "Priority" card holders at the beginning of boarding passengers."
Pros: "Our flight was early on schedule"
Cons: "Boarding started before all the passengers of the previous flight were disembarked from the plane, so we had to wait in the tunnel that goes from the gate to the plane. Another very disappointing thing is that you cannot choose your seat, but you are given one randomly from the system."
Pros: "Direct flight"
Cons: "Our suitcase were lost"
Cons: "I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous."
Pros: "That the place reached safetly to its destination"
Cons: "Rome Line to checkin started at the entrance of the airport with no Ground staff attention or clear line marked people were fighting and cutting each other . Check in process approved our luggage for hand cary as we paid for it in advance. In the gate they suddenly decided the luggage was 1 cm larger then agreed, refused to bring a measurement tape and charged us 50 Euro in addition to send the luggae in the plane rather than hand carry. Need less to say that in the flight to Rome our luggage was approved for hand carry so clearly Rome staff were into making money.. Planes were late to take off and 1 hour late to land (that from a total of a 3 hour flight ) although not announced . In summary ground staff experience was awaful and made us decide to not fly with Ryanair air again"
Pros: "It arrived to its destination."
Cons: "Extremely long lines from start to end (bag drop off, security, passports, line to boarding etc), plenty of long walks from one line to the other. Everything cost extra charges, we had to add a non négligeable amount, in order to be seated with the kids, to have our boarding pass printed. A tiny bottle of water cost 3€. No entertainment whatsoever. Seats are uncomfortable."
Pros: "Absolute nothing!"
Cons: "Only one line for those needing to check in at the counter (non-EU) The person who looked to be in charge said we had enough time to wait thru the line. We didn’t. Come very very very early for Ryan Air. We gave up and took the train."
Cons: "An hour delay for take off, we were trapped in the plane"
Cons: "We got the feeling that the price is low but the company will do all it takes to FAIL the customer and make him pay more. For example, the customer must check in online. if not done properly the cost is about 100 euro more, AND the online check in procedure is not working that well, you need to press buttons several times in order for it to work (and I have a good phone), and if you give up in the middle it will cost you. More on that we did a mistake and did not purchase luggage for the way back, when we went to the desk to buy it (after standing more than 2 hours in the check in), we were told to pay 40 euros, where the price is 23 if paid online. we asked to talk to a manager and get the regular price for the suitcase, the cashier said "no problem i can call him, but then you will miss the flight..." and in the meantime there were still lots of people in the check in line... The service is very slow and not pleasant, and the crew always give you the feeling you are not ok. I understand the price is low and this is a lo cost flight, but this should not happen no matter what is the price."
Pros: "3 hour delay due to an Italian air traffic control strike. Not the crews fault but they handled it well, especially the captain who spoke to everyone face to face"
Cons: "The selection of food was dismal and expensive, glad ok didn't buy as the quality looked poor"
Pros: "Arrive 5 minutes earlier"
Cons: "The boarding was a mess. We had to wait in the bus for about 40 minutes because the plane was not ready yet. The landing was rough. But I guess it’s okay because it’s very cheap."
Cons: "we had delayed for 2 hours"
Pros: "Good price"
Cons: "They delayed us during the boarding"
Cons: "Dirty seats, tables and floor. Both times we checked in and because we didn't pay for early check in we all got separated despite there being room to all sit together or at least in pairs. Had to pay to move to sit together. It costs £80 to bring a suitcase for the hold, however if you don't pay for priority boarding your handluggage gets placed in the hold anyway despite there being more than enough space in overhead lockers. If I had known how much it would be to pay for the 'extras' which area really basic requirements, I would not have booked with Ryanair. Next time I'll be going with another company who actually provide a basic service"
Pros: "Price. Timetable"
Cons: "Seats. The fact they put everyone in a deferent row"
Cons: "Need a pocket at the back of the seat!"
Pros: "The landing"
Cons: "All, my wife needs a glass of water to take a pill and she was refused."
Pros: "Accessibility guys in both Bergamo and Manchester were brilliant."
Cons: "Delayed for 2 hours the first hour was on the departure boards - fair enough but almost all of the second hour was on the plane with hardly any information at all."
Pros: "Arriving on time"
Cons: "Ground staff rudely asked me to check if my bag fits. I kindly showed them my list (on the phone) of more than 40 recent flights. I travel twice per week for business. They insisted saying that they think the bag is big. It is more than obvious that the bag is a cabin bag as also manifested by the "cabin approved" signpost on it and my easyJet plus card attached to it. The new policy of Ryanair has made staff overly zealous to the point that they are arrogant and rude. I have paid the extra fee for the bag (priority) plus other quirks that they charge you as I was aiming for a stress free trip. I was first in line for better access to space. Still, my obviously cabin approved bag was questioned amd I was made to "try and fit it in" in front of all other passengers as a little kid put on a time out. Repugnant."
Pros: "I can't think of a single good thing in that experience"
Cons: "Ryanair acted like a dust Stucker of money. Not only on the way forward they forbidded only flights from Israel (!) to bring any hand luggage at all without purchasing the priority boarding, and people were allowed with a small hand bag only (since the priority tickets finished) , but on the way backwards, after the entire airplane bought the priority ticket, the crew of ryanair acted in such a discriminating way and banned people that exceeded the bag check with less than 2 cm! It seems like the crew were determined to collect at many 50euro fines as possible from the passenger because they insisted very impolitly and brutally to measure each luggage from all possible sides, and even the luggage that fitted, they found excuses to fail them. I've rarely experienced such humiliating vision, especially due to the fact that everyone were forced to purchase the extra priority boarding and you'd expect the company to try and keep the customers, not drive them away. I can just say that with all the fines and extra payments requested by them, the total price of the flight was 100euro more expensive than the price of El AL or alitalia, same timing and with a meal and big suitcase included. All this, without mentioning the bad attitude of the crew and the extreme uncomfortability of the chairs (also purchased, obviously). To summarize, this was a very bad choice, with I will not repeat again."
Pros: "There is a lady at the gate before we board the flight from rome (FCO) to tel aviv who is particularly nasty. She scrutinized and had every single person on line put their bag to be measured. She even did that with small back packs!!! Unfortunately for HER nobody had to pay extra for luggage!!! It is really the attitude. i paid a lot of money for my flight as much as a regular fligh neary $400 and yet I was still NOT allowed to take luggage. Its ridiculous!!! Had I booked with a regular airline, I would have paid similar fees and have a bag to put on the plane . Its time that Ryan air stop taking advantage of people and allow some luggage just like everyone else does. It doesn't have to be 50 lb but it can be a few pounds!!!"
Pros: "the cost"
Cons: "Boarding was late in 30 min."
Pros: "1 hour late"
Cons: "I miss my transport connections"
Pros: "Very good value for money. Courteous service by cabin crew."
Pros: "The price was very cheap as I booked half a year ahead. Flight was on time. Boarding was quick and efficient."
Cons: "Not enough room for legs. You have to pay for everything else except for the flight but this is Ryanair and it's understandable."
Pros: "Seat xxl very cold beside escape door. Do not worthy to pay"
Pros: "The crew was nice"
Cons: "The plane was defective and they waited hours to change planes. There was one that we eventually used right next to it. Delayed three hours. The original destination was changed entailing a bus trip of four hours in the middle of the night. There was no one who gave any information on how to find the bus upon arrival."
Pros: "Crew was very loud, I couldn't really sleep, the personal leg space is too small, could barely fit in there."
Cons: "The crew was loud (flight related issues)"
Pros: "I liked that we received an alert mail from them several days in advance telling us to check in and pay for our checked luggage. Bags paid for in advance were reasonably priced."
Cons: "Clerk could not print boarding passes at the airport check in counter. Four clerks at check in counter, but only one could check in passengers for our flight. Long, outside walk from the plane to the terminal in Budapest."
Pros: "That it is over"
Cons: "Extra leg room seats at the front of the plane don't actually have more legroom, and priority boarding is a farce if those without it can board the plane before you"
Cons: "It was very hard to navigate their site but finally succeeded. Then when went to printoarding passes had to pay additional fees for luggage, then additional fees for a seat. Seems a cheap way to fly at first but all their fees add up and it turns out they are much more. When you check in online they don't send your boarding passes to your email which makes it hard to have them printed by the hotel. For NUMEROUS reasons I would NOT fly Ryanair in the future!"
Pros: "At least this time was on time"
Cons: "Everything else"
Pros: "We arrived at airport there were no machines for boarding passes, stood in several lines trying to check in. Could not check in front m home as your site had glitches and every time info. Was put up n the info was changed so rather than have false info. We decided to book at airport .when we got to the desk we could see our intinary on the screen but she wanted qn additinal 500 euro to book us. We had already paid for tickets and baggage fees from our hotel in Venice had once more tried booking the n ,would not accept childrens info. Because they were under 16 so decided to do at airport. She was rude told us we could not board air place. Asked why ans too late need 500 more euros , said no orher flight our problem , sat in airport all day with 2 yound kids me at 83 years old. Had to make other arrangements .found another airline to Madrid, had to cancel car reservations, also further bookings with your airline to Madrid.. we had one from Talous to Madrid. Very disappointed with your service and very costly for us."
Cons: "All the above"
Pros: "Lots of interEuropean routes."
Cons: "Online check-in is mandatory but unless I'd checked online I would not have known and been charged £50 at the airport counter during bag drop. This is an unethical cash machine for Ryanair that penalises travellers who might not be computer literate or online - a big brand turnoff."
Cons: "the worst ever!!!"
Pros: "simple and overall ok"
Pros: "Easy, efficient, comfortable"
Cons: "We were among the first to board and had our luggage stowed above our seats. A couple boarded late and was seated across the aisle from us. The overhead bins were filled and the crew wanted to move my luggage to the middle of the plane--far from me --so that the latecomer could stow a shopping bag. We protested--my luggage was moved to accommodate the latecomer anyway. Is a small thing but I was furious."
Pros: "Get what you pay for and you know up front that this is a point to point journey with no frills. No issues at all. All went smoothly"
Pros: "i had bought 2 bags one 20 kg and one 15 kg i tried to go boarding with min stuff in hand when she weighted the 2 bags it was 38.5 kg i asked to consider that i had only a laptop bag of 2-3 kg in hand .. i can sure carry the catalogues that are in the check in bags with me .. she refused and said not even a kilo more ... i had to move the cataloghues and carry with me !!!!"