Cons: "Boarding system did not work temporarily and the boarding was delayed"
Pros: "The crew was amazing and their service was very attentive to customers."
Cons: "Not having crying infants onboard"
Pros: "The entertainment system. Easy to use and huge variety."
Cons: "The crew seemed very immature. They were more interested in gossiping about their social life and seemed to consider the job as secondary to why they were there."
Pros: "Went by Economy, upgraded to biz on way back. Both were great experiences. Biz class was excellent, I feel better than United."
Cons: "NA"
Pros: "We liked the service that was given, the crew member was nice."
Cons: "We didn’t like how are seats were all messed up, my kids, my wife had all different seatings."
Pros: "The crew was both friendly and attentive. I was satisfied with their interest."
Cons: "I found the boarding experience in Dubai to be quite tedious. We were shuffled around here and there and getting on the plane itself was tough."
Pros: "It was good"
Cons: "On second flight from dubai to kabul was horrible. The did not offer an infant place for infant and we were among the passengers in a very very tide place,the other things were good"
Pros: "Whether coach, business or 1st class, Emirates creates their passengers with respect and thanks in all they do. A 13 hour flight is no short haul and the Emirates staff kept a positive aire throughout the flight. The meals were very good, the service as well. The facilities were kept clean and accessible. Thank you Emirates...you made my trip a pleasure both to and from Dubai."
Pros: "The comfort ,food"
Cons: "Crew was not polite and had an attitude when requests was made."
Pros: "Crewman friendly service and try to betas much as they can"
Cons: "My tickets say 1 stop in Dubai. However, I had 2 stop going and coming back. I had a stop at Athens For 90 minuets and then Dubai before I reached to my final destination. Also, going my audio was not working for Newark to Athens and Athens to Dubai. However it was working from Dubai to Ahmedabad. Also coming back they give me very hard time for my Camera bag. Somehow it’s free to fly from USA but you have to pay for the weight of camare coming back."
Cons: "The TV wasn't working and the crew I asked for help didn't do anything about it"
Cons: "No Free WiFi in the airport, and the salad on the plane was taste-less. There was not entertainment device on the plane."
Pros: "Crew was outstanding. Plane was spotless. No nonsense and lots of nice people working for the airlines."
Pros: "I would recommend Turkish Airlines to anyone. Excellent food and personnel"
Cons: "Leg space on this flight was less compared to other flights I had with TK."
Pros: "The food, it's excellent.The entertainment system is really complete."
Cons: "One of my bags arrived broken. I'm contacting Turkish Airlines about it."
Pros: "great vegetarian food"
Cons: "very short time layover between arrival and departure in istanbul by time we departed the plane which landed on time at 12.30 we got on bus that got top terminal at 12.45 and ran crazy fast to get to boarding for flight leaving 13.25. flight that close together are very stressful and unreliable"
Pros: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Cons: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Pros: "A light meal."
Cons: "Very crowded -- good for the company. Delay in taking off."
Pros: "good entertainment system good legroom new airplane"
Cons: "lowered the food standards compared to previous flights flight was late"
Seats actually fit a human! Snack options were a bit lame but that’s ok
Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Cons: "When its rain we shouldn’t walk to the air plain"
Pros: "economy plus seats were nice, great movie selection, especially international movies"
Cons: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Pros: "Best airline in the business quick efficient and outstanding service What else can you say"
Pros: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Cons: "tough to sit on a plane for 9.5 hours"
Pros: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Cons: "Nothing"
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
The crew was great and handled our unexpected detour with proactive communication.
Pros: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"
Pros: "The crew"
Cons: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"
Cons: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"
Cons: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."
Pros: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Cons: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."
Pros: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Cons: "See above. Overall, very nice experience."
Pros: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Pros: "Intranet wifi meant I could watch entertainment on my iPad"
Cons: "Seats are very uncomfortable"
Cons: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
As always with Air Canada, the flight left late, one hour in this case. But, apparently the whole system was late, passengers were assured they would make their connections. Once we left the flight was fine.
Improve the food When a baby cries for 7 hour out of 10, a crew member should be willing to try to assist The toilet was very dirty after a few hours
The food and wine were the worst I have ever had in business class. Also the service level was poor
I didn’t like anything. They delayed the first flight by over an hour then I got to the gate at my other flight 10 mins prior to scheduled departure the plane was still there, but the door was closed I was told to go see customer service got diverted to Kingston and my bag didn’t arrive. The worst airline and travel experience ever
The window seat had no window. We usually take aisle seats but my daughter likes to look out of the window. It would have been nice to know at least.
Cons: "Eliminate an acceptable two and a half hours delay in take off time due to catering planning issues."
Pros: "the crew was extremely nice. i was mainly impressed by the many times they made the effort to serve water."
Pros: "Very good plane, comfortable and new. Food is okay but they were short with all the options (the back of the plane had no option for dinner due to lack of meals)"
Cons: "The crew were nice but lazy. Whenever someone called them through the chair system they just ignore the call. After a few time I tried to call them I just went to their area to ask things."
Cons: "I was not expecting air canada rouge to be low cost and for a 6 hours flight they should have offered complimentary food ... it caught me by surprise"
Pros: "The flight was so not packed. There were rows and rows of empty seats. I had a row to myself to sleep on, it was amazing."
Cons: "Food wasn't great. Especially breakfast"