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SOF - TLV

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Round-trip
Economy
Sofia (SOF)
Tel Aviv Ben Gurion Intl
07.12 Tue
14.12 Tue
Any month
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Good to know

Low season

April

High season

August

Average price round-trip

₪536

Good deal one-way

₪227
Best time to beat the crowds with an average 30% drop in price.
Most popular time to fly with an average 23% increase in price.
(avg. price over the last 2 weeks)
or less

When to book flights from Sofia to Tel Aviv

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for ₪227 or less one-way.
  • The cheapest flight from Sofia to Tel Aviv was found 51 days before departure, on average.
  • Book at least 4 weeks before departure in order to get a below-average price.
  • High season is considered to be July, August and September. The cheapest month to fly is April.
  • Morning departure is around 25% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

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Top 3 airlines serving Sofia to Tel Aviv Ben Gurion Intl

Scores according to KAYAK customer reviews

7.0
EL AL
Overall score based on 3,301 reviews
7.2
Boarding
6.8
Comfort
7.8
Crew
6.2
Entertainment
6.7
Food
Airline reviews

"Plenty of leg room on the new el al planes. It’s a miracle."

Pros: "price. on time. new aircraft."
Cons: "food"

Cons: "They didn't issue me a ticket and i stuck in Heathrow airport. Worst of the worst"

Pros: "The crew was amazing"

Pros: "Premium economy was very comfortable"

Pros: "ש"

Pros: "Service is good and landing on time."
Cons: "BC seats are not comfortable due to the old 777-200 plain. Breakfast was lacking elementary things like warm bread, butter!!! I asked for yoghurt, there didn’t have. These are basics!"

Cons: "Online check-in didn’t work (and anyway there is no difference if you check-in online when you arrive at the airport). Security checks were very (very) tedious."

Pros: "Yes"
Cons: "It eas perfect"

Pros: "The modern plane."
Cons: "When buying the ticket we were not aware that this is a "light" flight. Thus boarding was a pain. We were not able to pay in advance for extra baggage though a lot of effort was spent trying to do that."

Pros: "Amazing crew and captain. Early departure and arrival"
Cons: "More food options"

Cons: "my chair was broken and the service was bad, every time they gave out food they forgot my row and we had to ask a few times in order to get it, and my place was right near the kitchen"

Pros: "Crew was very nice"
Cons: "After this flight - HK to TLV- I decided to avoid El-Al as much as I can (I fly a lot and have matmid). The year is 2018 and there is no justification for an 11-hour flight with no entertainment. I believe that even the airlines of Nigeria or Sudan already have entertainment on their flights. I take long flights often but usually I sleep on the flight. This time I was awake and it was a horrible experience to fly for so long with absolutely no entertainment. So pathetic in comparison to Turkish Airlines for example which has great entertainment on all its flights. Or even to the selection on the El-Al Dreamliner, which I took on the way to HK and which was really nice. Honestly, I was really ashamed to be Israeli and to be El Al matmid member after this flight, are we so backward that we should be OK with not having the most basic comfort that people in the modern world expect on a long flight?"

Pros: "The flight wasn’t full"
Cons: "I would have liked to get a small bottle of water when I bord"

Pros: "Comfortable seats, really good food, good service, great private entertainment with lots of options"
Cons: "There was chaos at boarding with seat assignments"

Cons: "Kosher food is very meager."

Pros: "Flight smooth with very caring and attentive crew"
Cons: "Dated aircraft with hard seats and non functioning entertainment screens and non functioning lights. Crew supplied i pads but inaudible. Apparently this has been a problem since multiple I pads supplied. Toilets dated and not very clean Crew tried to make up for deficiencies but fell short"

Cons: "Every thing"

Pros: "New plane with a great entertainment selection but I think the leg room is becoming less with each new plane. Musical seats —if you’ve flown ElAl before you know what I mean—was annoying. Flight crew seemed to disappear for a while. No response to the call button for over 5 minutes so I walked to the back of the plane where all flight crew seemed to be congregating to get a glass of water. When crew was around, they were very pleasant ."

Pros: "Nothing"
Cons: "Everything.. Flight canceled, no explanation what so ever. In hk costume service they took my gift of bought from Auckland duty free since I needed to exit in hk because flight canceled. N"

Pros: "Everythingnone"

Pros: "Nothing good in this Airline"
Cons: "I will start by saying that they do not featue or demonstrate the safty instruction to the passengers. Very rude crew specially the ladies from the crew, for the 10.5 hours of flight I didn't get any meal. Meals served in dark, the crew start sneaking like BATS in dark, holding meals by hands, which you don't know how they serve it, is it kosher first? or is it first come first serve? or is it a buffee?! they never used a cart and roll it along the isle so you can understand what they doing. Like I said you see them sneaking left and right every one with 2 or 3 boxes hardly trying to look at the seat number, and most of the time they come back with the boxes because they are wrong. I asked one of the crew to call her supervisor so I can complain about that I didn't get any meal, and why they serve food in dark, she said, "He is there go talk to him" other one said "I will call him" but she never did. It is just a mess seeing those crew running left and right without any meaningful way. What I know is that, I will not fly with them again. They are not civilized, it will take them aged to learn from other airlines. I start by saying they do not featue or demonstrate the safty instruction to the passengers. Very rude crew specially the ladies from the crew, for the 10.5 hours of flight I didn't get any meal. Meals served in dark the crew start sneaking like BATS in darl holding meals by hands, which you don't know how they serve it, is it kosher first or is first come first serve or is a buffee! I saw they never used a cart and roll it along the isle so you can understand what they doing. Like I said you see them sneaking left and right every one with 2 or 3 boxes hardly trying to look at seat number, and most of the time they come back with the boxes because they are wrong. I asked one of the crew to call her supervisor so I can complain about that I didn't get any meal, and why they serve food in dark, she said, "He is there go talk to him" other one said "I will call him" but she never did. It is just a mess seeing those crew running left and right without any meaningful way."

Pros: "Excellent condition excellent comfort"

Cons: "All fine"

Pros: "The crew was really nice"
Cons: "It's the 2nd time my luggage has been delayed/lost, and I really needed it for the next day since it had my work clothes/hospital info/stethoscope in it. The person at the lost and found counter was really great and helpful, I'm just upset since I only have travel clothes on now and can't show up to the hospital those"

Pros: "All was fine"

Cons: "My family was not sitted togther, and I was sitted with my baby on the other side of the plane."

Pros: "Great food Great service Comfortable seats"
Cons: "Nothing"

Cons: "Spent most of the flight watching a good film but the system was shut in the final scene So annoying!!!"

Pros: "on time, friendly crew"
Cons: "old plane, no GPS, tiny video screen far away, revolting food both ways"

Pros: "i like that I arrived safely. No delays."
Cons: "I didn't like nor appreciate how the staff interrogated me and treated me prior to boarding the flight. I understand that they have high security, but their attitudes are nasty and inhumane. So therefore I will never fly them again. Not to mention my luggage didn't make it. I had to go on without my luggage. They inspected and reinspected every single item on my carry on for like an hour in a different room. Kinda scary.! Other airlines check the bags in front of the passengers. Horrible experience and I travel a lot and had never experienced anything like that. Almost didn't feel welcome to be traveling to Israel. The flight attendants have attitudes and they yelled at me because I didn't speak or understand hebrew. Food on the plane is horrible too."

Pros: "Received water during the flight. Arrived safely at my destination."
Cons: "Upon arrival to the airport, I was pressurized by the "UP" check-in desk staff to send my carry-on to the plane's hold because "the flight is packed and we prefer that you do so". I didn't argue, but this just gives an overall bad impression and certainly does not shed positive light on the company's competence and professionalism. The flight itself was delayed because of insufficient carry-on space in the upper compartments - carry-ons had to be taken off to the hold - something that created a noticeable delay, add to that the dismay of many irked passengers and the expected complaining and hopeless pleas to the flight attendants. The plane took off 20+ minutes late. The fact that this is "low cost" is no justification at all for such a chaos."

Pros: "nothing"
Cons: "almost everything"

Pros: "Well, they were on time. Shockingly."
Cons: "I don't know how El Al gets away with serving people their so-called nightly "meal". They have the audacity to tell passengers it's a "tapas" meal. Tapas has nothing to do with it. You can choose between tuna salad (tuna drowned in mayo with mostly peppers) or chicken with tahini (mostly peppers again, with two small cubes of chicken drowned in tahini). They give you this with a small salad, pita and industrial hummus which is probably the best thing about this meal. Having being burned by this meal last time - they ran out and I got a "glatt kosher" meal - I took the vegetarian option, which was roasted peppers, salad made from 80% lettuce, 20% peppers and no dressing and an inedible cookie. I am allergic to peppers. There is no entertainment to speak of, because El Al sees no reason to update its planes, and there is no personal entertainment system. You can download an app to your phone called "Dream Stream", and stream some options from El Al, but then you have no where to charge your phone, so what's the point? The seats are ridiculously close together, and if someone leans back you really can't eat. Finally, I have no idea why they do this - but El Al flights from Europe don't attach to the terminal via ramp. You get out of the plane on a staircase, in the middle of the night, in the pouring rain, and then have to take a bus to the terminal. It's not like all ramps are busy at 4AM..."

Cons: "nothing"

Cons: "Don't even know where to start. What can you say when you spend $1500 on a flight that should cost half as much to take off late, land late, have a cruddy run down plane with subhuman amount of leg room, shockingly abysmal screens (the old kind that don't let you choose your entertainment no less) less than mediocre food... I don't expect much flying economy, my expectations are in check. This flight (and my elal flight before it which was delayed 5 hours with no explanation) was just outrageously bad."

Pros: "Big plane,left on time, nice crew. smiling stewardess"
Cons: "The Sandwiches are boring,nothing else, not always it is possible to find something not to like."

Pros: "They had the perfect shows on the plane, the crew was very nice and positive"
Cons: "In both flights they had a problem with times and scheduele"

Pros: "Nothing"
Cons: "The security is ridiculous. They discriminate all non Jewish passengers and have no respect to people that live in Israel."

Pros: "Despite it all, the crew and staff were not aggressive or rude, tried to be understanding."
Cons: "I have been to Israel 6 times now, and knowing the strenuous security interviews El Al has, I arrived 3 hours before departure time. Even though I'm Jewish and trying to make Aliyah, this time they grilled me about all my precious travels to Muslim countries. I'm a world traveler, so this didn't bother me. It's a normal security measure they take. However they said that they'd like to do additional security checks with me when at the gate. I complied, thinking I have two more hours left. Well... I was taken by car away from the gate to a room full of what looked like migrant workers to something - I was practically strip searched And frisked uncomfortably. They took my carry on backpack, phone and food. Then the forced me to board the plane with only my wallet, passport and phone. Nothing else - I couldn't even take my medicine, headphones, laptop, camera or anything else. I freaked out, knowing I was about to fly 12 hours in the middle row with nothing else to entertain me... luckily a nice man let me charge my phone w his charger and gave me a sleeping pill. Then when we were about to land in Tel Aviv, I'm told both of my bags didn't make the flight... and they'd be delivered to me on the next flight (possibly together, possibly not). So I am here, the luggage is gone, and I hope I get it before my connection in 48 hours... also the entertainment on the plane SUCKED. Bad sound quality and an archaic entertainment system out of the 90's. they should upgrade for maximum comfort. And I was not awoken for the first meal, so I flew 9 hours on an empty stomach. So this was a horrible experience, I'm still traumatized from the security search and upset about the lost luggage, which has my computer, camera and essential medication"

Cons: "Crew at the check in were rude, would not let us return the same handheld suitcases we came with, required we check them in, one which they did let us take was required to be measured again with the "cage" at the gate. The temperature on boath flights was very high even with max airflow. We were not allowed to bring abroad bottled water which we had bought at the duty free at the airport, and the aircraft chair would not recline and was extremely crowded with almost no leg space. Will not recommend!"

Pros: "Assistance in Budapest was fine. On board crew was friendly."
Cons: "Flight operator was changed in last day when nothing was possible to do. New flight did not has economy class plus where I purchased places because my wife requires extra leg space and special assistance. Upon check in staff was not friendly. I was unable to purchase seats with extra leg space - it was said all is already purchased. I think it was not correct, since it was impossible to purchase any seats in advance through internet and we were first in check in line since my wife was on wheel chair. Except this, two seats in this first row with extra space were finally free (one was occasionally used by crew). Upon arriving to destination wheal chair was nor ready. On her way to taxi may wife had to change seat 3 times: wheel chair, electrical car, again wheel chair - which was very difficult to her. Very bad experience."

Cons: "i am a guide arranging groups to Rome. I arrived 3 hours before the flight - as is required, to find an under-staffed security check . My group of 20 people , some of which were over 80 years old , had to stand 2 hours in line before they where approached. For those that collapsed there were only about 12 chairs in the entire space, for the multitudes that were coming for the flight. i will never fly El -Al to Rome with my groups again, and will not accept the claim that this is "the Ministry of Security" (as the security checkers claimed) , unless i receive an answer to assure that this is to be amended. i purchased tickets from ElAl - and they must provide better standards for and during their security issues."

Pros: "Nothng"
Cons: "They left my bag in Hong Kong. Staff were so rude"

Pros: "Known to be the safest airline. Food is good and they give you headphones. The crew is nice."
Cons: "The process of getting your ticket and boarding can be very time consuming and stressful. Because it is an Israeli airline they are extremely cautious as to whom they let on to the plane. I was asked questions to see how Jewish I am(what songs did you sing at Passover when you were a child). I did taglit and on one of my flights I was asked questions for 1-2 hours and put into a smaller room to have my belongings searched again. At the end of the day I'm glad they do that because I know it's keeping us all safe."

Pros: "I liked how accommodating the flight attendants were to the difficult crowd we had to deal with, including constant seat shifting to accommodate a mother with 6 children, including babies. The crew was professional, and calm."
Cons: "What we wish to see in 2016 is an entertainment system that gives you more control over what to watch and WHEN to watch it. I want to start a movie at my own pace, and not be limited to an UNKOWN schedule which, if I missed it, I have to wait the next screening. By then I might be busy, sleeping, who knows? Second, charging with a USB entrance is today's standard, and the only option was charging with an Israeli charger, which I don't have. I'm sure these are things that are being upgraded constantly."

Pros: "Все !"

Cons: "Every thing was awful. Many delays. Booked the flight from El-Al and got another company"

Pros: "The crew did try somewhat to improve the situation, but without much success"
Cons: "The boarding was done in the worst way. To start with, the flight was delayed about 1/2 hour. Because of that, the was pressure at the gate. So instead of enforcing boarding by groups or zones, they told everyone to board together. This of course caused further delay and the flight eventually took off 1:15 hours late. I was seated at the last row, as the flight was packed. Since this is a red-eye flight, I went to sleep after take-off. After a couple of hours (way too early) I was woken up by several people standing over my head an praying. No protest help and they just continued. The flight attendants didn't do anything about this. Apparently this is common practice on Elal flights, and the crew doesn't do anything as they don't want to fight with them. As much as possible, I am done flying Elal."

"Delay flight....:("

"The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other."

Pros: "Professional and safe"
Cons: "Better boarding (lines too long)"

Pros: "Flight duration"
Cons: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."

Pros: "It was enough fast"
Cons: "Too much money for nothing service."

Pros: "Nothing. Horrible experience overall, but what you pay is what you get."
Cons: "Pretty much everything..."

Pros: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Cons: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"

Pros: "It's the cheapest you can get"
Cons: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."

Pros: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Cons: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."

Pros: "The cheap fares"
Cons: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."

Cons: "The seats are cramped and you have to pay for snacks and water"

Pros: "The seat not so comfortable but good"

Cons: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"

Cons: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."

Pros: "Price of ticket"
Cons: "Seats are terrible."

Pros: "Clean"
Cons: "Claustrophobic"

Cons: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."

Pros: "All and all great value for the money"

Cons: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."

Pros: "We got to our destination."
Cons: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"

Cons: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"

Pros: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."

Cons: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."

Pros: "The Crew was excellent"
Cons: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."

Pros: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."

Pros: "Cheap fare"
Cons: "No entertainment"

Pros: "Quick to board, smooth take off and landing"
Cons: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"

Pros: "Flight was on schedule"
Cons: "No free drinking water"

Pros: "Absolutely nothing"
Cons: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."

Pros: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Cons: "Boarding did not provide order as everyone crowded to the front. Needs better lines."

Cons: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"

Cons: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"

Pros: "nice servers"
Cons: "no kosher food for free"

Pros: "cheap, on time"
Cons: "no reclining chairs, no water free"

Pros: "Nice crew"
Cons: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"

Pros: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Cons: "The flight departed around half an hour late."

Pros: "It was quite good at boarding, quick and efficient (from/to)."
Cons: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."

Pros: "Nothing"
Cons: "Hidden fees"

Pros: "Flight attendance service was great and smiley"
Cons: "Nothing much"

Pros: "Actual in-air flying experience was smooth."
Cons: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."

Pros: "I will never take flight with this company again!!!!! The worst ever shame on you"
Cons: "Layers"

Cons: "I didn't eat No entertainment"

Cons: "Basic flight. Rude crew and late flight"

Pros: "Everything"
Cons: "Everything"

Pros: "On time."
Cons: "Nothing much."

Pros: "only good for short flights....the price.."
Cons: "not comfortable seats"

Cons: "Boarding and getting off the plane via bus"

Cons: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"

Pros: "The don't say the truth"

Pros: "No water for the passengers, tea should be paid for, full price was not shown before ticket purchase, worse customer service (very rude)."
Cons: "See above"

"They did not Tool uș to TLV as We hâd to do Corona test"

"Very strange boarding, long wait on foot after the gate."

"more than 1 hour delay for a technical problem found after boarding ended."

"The announcements in Bologna are very bad. We almost missed our flight. But the ground crew was very nice and helpful!"

"The manager of the flight didn’t allow me to go on the flight because I was late in just one minute!!!! She preferred to take off my baggage instead of giving me to fly home. I have hearing device and I didn’t hear the call. I paid extra priority and for extra baggage and I want my money back!! Thank you"

Pros: "Flight left on time and left early"
Cons: "Endless sales in cabin of duty free items"

Pros: "The staff"

Pros: "We (a family of 5) were late for 5 minutes (literally) to the boarding ... Our flight was at 3.45 PM and were at the gate at 3.20 PM ... We were held up at the Passport Control by the Polish Border Guards at the Passport Control - their computer was down ... My wife cried, my kids cried and asked to be let in on the plane ... Nobody cared to help us ..."
Cons: "for RyanAir to be more human and humane and caring ..."

Pros: "the leg room was fine"
Cons: "the getting to the airplane and from the airplane after landing can be better by using more busses"

Cons: "50euro check in fee was awesome"

Pros: "The desire to keep up with the schedule. impressive."
Cons: "Memmingen Airport does not call "Priority" card holders at the beginning of boarding passengers."

Pros: "so"
Cons: "Improve comfort in meetings and more space .."

Cons: "Everything"

Cons: "Everything"

Pros: "boarded the plane to find it looking like there had been a kids party. food all over the seats and floors, rubbish under the seats. pilot was barely competent making a harsh fumbling landing"
Cons: "disgusting plane"

Pros: "The cheap price"
Cons: "Check in, ticket check, linking up, boarding process, etc.... Everything was done miserably poor, that way, I believe Ryan Air can make more money by getting people will purchase priority boarding, etc! That said, and as I stated above, the crew was fine."

Pros: "Direct flight"
Cons: "Our suitcase were lost"

Cons: "I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous."

Pros: "That the place reached safetly to its destination"
Cons: "Rome Line to checkin started at the entrance of the airport with no Ground staff attention or clear line marked people were fighting and cutting each other . Check in process approved our luggage for hand cary as we paid for it in advance. In the gate they suddenly decided the luggage was 1 cm larger then agreed, refused to bring a measurement tape and charged us 50 Euro in addition to send the luggae in the plane rather than hand carry. Need less to say that in the flight to Rome our luggage was approved for hand carry so clearly Rome staff were into making money.. Planes were late to take off and 1 hour late to land (that from a total of a 3 hour flight ) although not announced . In summary ground staff experience was awaful and made us decide to not fly with Ryanair air again"

Pros: "It arrived to its destination."
Cons: "Extremely long lines from start to end (bag drop off, security, passports, line to boarding etc), plenty of long walks from one line to the other. Everything cost extra charges, we had to add a non négligeable amount, in order to be seated with the kids, to have our boarding pass printed. A tiny bottle of water cost 3€. No entertainment whatsoever. Seats are uncomfortable."

Pros: "Price - That is All"
Cons: "Delay, Checking, Plane is Old and Seats do not Recline, Children Screamming, etc"

Pros: "robbery"

Pros: "Nothing"
Cons: "Severe delays, poor comms, priority boarding means nothing when we’re all piled into the same bus and there’s a scrum for the stairs into the plane."

Pros: "We arrive safely"
Cons: "There was a delay in boarding but no communication from any of the five members of staff at the boarding gate as to why. I also purchased priority boarding but we were not seperated from the crowd."

Pros: "Absolute nothing!"
Cons: "Everything!"

Cons: "An hour delay for take off, we were trapped in the plane"

Cons: "We got the feeling that the price is low but the company will do all it takes to FAIL the customer and make him pay more. For example, the customer must check in online. if not done properly the cost is about 100 euro more, AND the online check in procedure is not working that well, you need to press buttons several times in order for it to work (and I have a good phone), and if you give up in the middle it will cost you. More on that we did a mistake and did not purchase luggage for the way back, when we went to the desk to buy it (after standing more than 2 hours in the check in), we were told to pay 40 euros, where the price is 23 if paid online. we asked to talk to a manager and get the regular price for the suitcase, the cashier said "no problem i can call him, but then you will miss the flight..." and in the meantime there were still lots of people in the check in line... The service is very slow and not pleasant, and the crew always give you the feeling you are not ok. I understand the price is low and this is a lo cost flight, but this should not happen no matter what is the price."

Cons: "we had delayed for 2 hours"

Pros: "Price. Timetable"
Cons: "Seats. The fact they put everyone in a deferent row"

Pros: "The landing"
Cons: "All, my wife needs a glass of water to take a pill and she was refused."

Cons: "My hardshell luggage was heavily damaged during the flight and the policy of the company makes it almost impossible to get a refund that is otherwise guaranteed by any air travel company. They have created a loophole that is impossible to exit in what I can assume is the majority of the cases they receive."

Pros: "Literally nothing"
Cons: "Delays and lack of clarity and updating"

Pros: "price, schedule, staff"
Cons: "the inconsistent carry-on bag policy which changed from the time of ticket purchase and forced us to purchase a 'premium' add-on to our ticket in order to be able to take our trollys on board. not professional."

Pros: "I can't think of a single good thing in that experience"
Cons: "Ryanair acted like a dust Stucker of money. Not only on the way forward they forbidded only flights from Israel (!) to bring any hand luggage at all without purchasing the priority boarding, and people were allowed with a small hand bag only (since the priority tickets finished) , but on the way backwards, after the entire airplane bought the priority ticket, the crew of ryanair acted in such a discriminating way and banned people that exceeded the bag check with less than 2 cm! It seems like the crew were determined to collect at many 50euro fines as possible from the passenger because they insisted very impolitly and brutally to measure each luggage from all possible sides, and even the luggage that fitted, they found excuses to fail them. I've rarely experienced such humiliating vision, especially due to the fact that everyone were forced to purchase the extra priority boarding and you'd expect the company to try and keep the customers, not drive them away. I can just say that with all the fines and extra payments requested by them, the total price of the flight was 100euro more expensive than the price of El AL or alitalia, same timing and with a meal and big suitcase included. All this, without mentioning the bad attitude of the crew and the extreme uncomfortability of the chairs (also purchased, obviously). To summarize, this was a very bad choice, with I will not repeat again."

Pros: "There is a lady at the gate before we board the flight from rome (FCO) to tel aviv who is particularly nasty. She scrutinized and had every single person on line put their bag to be measured. She even did that with small back packs!!! Unfortunately for HER nobody had to pay extra for luggage!!! It is really the attitude. i paid a lot of money for my flight as much as a regular fligh neary $400 and yet I was still NOT allowed to take luggage. Its ridiculous!!! Had I booked with a regular airline, I would have paid similar fees and have a bag to put on the plane . Its time that Ryan air stop taking advantage of people and allow some luggage just like everyone else does. It doesn't have to be 50 lb but it can be a few pounds!!!"

Pros: "the cost"
Cons: "Boarding was late in 30 min."

Pros: "The price"

Cons: "Flight delayed,missing item of myluggage worth150£"

Pros: "Everything was well organized and worked as expected. Good ROI"
Cons: "Seats has fixed configuration (but it become an advantage when you're eating and working since front passenger can't make you troubles:-)"

Pros: "Made me pay 50 euros for a small trolley that was a bit above the requested dimensions though it fits well to the over head bins. Apart from this - nice crew and a pleasent flight"
Cons: "Too tough with measuring the trolkey bag. On the eay from my homeland ww had no challenge with the same bag"

Pros: "Very good value for money. Courteous service by cabin crew."

Pros: "The crew"
Cons: "The seating arrangements. It seems all the passengers were separated by purpose. No one set with their spouse."

Pros: "The price was very cheap as I booked half a year ahead. Flight was on time. Boarding was quick and efficient."
Cons: "Not enough room for legs. You have to pay for everything else except for the flight but this is Ryanair and it's understandable."

Pros: "Seat xxl very cold beside escape door. Do not worthy to pay"

Pros: "The crew was nice"
Cons: "The plane was defective and they waited hours to change planes. There was one that we eventually used right next to it. Delayed three hours. The original destination was changed entailing a bus trip of four hours in the middle of the night. There was no one who gave any information on how to find the bus upon arrival."

Pros: "Crew was very loud, I couldn't really sleep, the personal leg space is too small, could barely fit in there."
Cons: "The crew was loud (flight related issues)"

Pros: "The flight was on time, easy to board, no issues with baggage. Overall great flight. Crew was friendly."

Pros: "Nice crew, good care of passengers, flight on time, new and comfortable planes"

Pros: "all within norms"

Pros: "i love ryainair"
Cons: "everything"

Read more about EL AL
COVID-19 information

Safety measures for airlines flying from Sofia to Tel Aviv

Airlines flying from Sofia to Tel Aviv have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Sofia to Tel Aviv

Mandatory masks

Masks required on board, masks provided on flights from Sofia to Tel Aviv

Social distancing seating

Middle seats unavailable to book on flights from Sofia to Tel Aviv

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Sofia to Tel Aviv

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