Find cheap flights from Sofia to Tel Aviv

Cons: "I had no vegetarian dinner"

Pros: "Good entertainment, movies ,etc... Helpful crew"
Cons: "Very long lines and delayed boarding"

Cons: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"

Pros: "almost everything"
Cons: "Old entertainment system with no choice of movies"

Pros: "Again the service was amazing and great food in a 2 hr flight"

Pros: "It was a traumatic flight"
Cons: "The security check in Istanbul was humiliating and I haven’t received this kind of check in my life specially in a connection flight! In a disturbing way the check was in the gate only and includes separation between man and whomen then examination of our bodies with human hands , opening our bag , no shoes etc."

Cons: "Once again they were late to arrive to my connection (with them), we had to run to the gate, still had to wait for boarding, and when i got to Tel-Aviv i found out that one of my suitcases was left behind !!!"

Pros: "Service great."
Cons: "Seats were three across very cramped and uncomfortable."

Cons: "the food is a bit tastless"

Cons: "Same thing happen with the kosher meal on the second flight."

Pros: "The landing."
Cons: "My special meal had been canceled."

Cons: "My flight tonight (0078) from MIA to Istanbul was delayed by over 5 hours. I am traveling with an infant and it has been IMPOSSIBLE to get anyone to help us. Finally, someone at the airport helped in re-booking our flights but I have yet to have anyone give me an answer regarding compensation! In addition, we are traveling with an infant which isn't easy but we had the bassinet seat on our original flight. Now it's sold out for the flight tomorrow and no one will assist in trying to help get us better seats. I understand things are out of your companies control but being in an airport with an 18-month baby isn't easy and no one in this company has made this crazy travel schedule easier. I would like someone to call me back or email me with something that could maybe be done to help us! No one at the call center will help!"

Cons: "it was late to arive"

Pros: "The food was good. The seats were comfortable, could have used a bit more leg room. Entertainment was great."
Cons: "The stewardesses weren't very friendly. and seemed bothered if i asked for ice in my drink or a blanket. Customer service agents were very hard to understand."

Pros: "Food good movie selections and Nice staff"
Cons: "Nothing"

Pros: "The staff are friendly the food is great and their are lots of options, there is nothing to buy, everything is included in your ticket price (entertainment, games, movies, food, snacks, drinks, including alcohol) as well as a complementary travel bag with a sleeping eye mask, slippers and toothbrush and toothpaste. I couldn't be happier. I will seek out Turkish Airlines now every time I fly!"
Cons: "nothing, it was the best flying experience I have ever had!"

Pros: "Timing of the flight."
Cons: "I have used this same flight 6 times and only the first time was good. The others were getting bad every time. The service is very poor. The food is not good. You can not say you are out of pasta when you said you will serv it. Flight attendants really are not friendly."

Pros: "Same as above"

Pros: "Delicious food, fantastic entertainment system, power plugs and USB plugs at every seat. The amenities kit everyone gets is fantastic and sure makes the flying experience feel more special."

Pros: "The quality of their team"

Pros: "Was GREAT. Comfortable, great food, service, flight attendants were very AWESOME... THANKS!"

Pros: "Short"

Pros: "Flight attendance service is great"
Cons: "Boarding process too complicated with several security check points make the travel more difficult"

Pros: "good entertainment system good legroom new airplane"
Cons: "lowered the food standards compared to previous flights flight was late"

Pros: "Always love THY's customer service!"

Cons: "Again the take off was late in 45 min. Leg room could be better. Was very tight for my hight, 185 cm."

Pros: "Onboard service was good. Ben Gurion airport services were excellent."
Cons: "Departure was late by an hour which made me miss my connection. Because of this: I had to purchase a visa @$70 US Airport service in Istanbul was very bad. It took 2 hours before anyone would actually help me to organize my next flight to Milan. By the time I arrived in Milan, my family had left worried sick not knowing what happened to me. I then had to find a bus to take me to Lugano, another 25 Euros, and not to mention all the stress to me and my family. I then decided not to put myself through the same situation on my way back to Tel Aviv and purchased new ticket with another Airline company. Overall, the whole experience was a nightmare."

Cons: "The fact the airline didn't compensate us even though we missed our connection flight"

Pros: "Everithing was exelent, the best food, movies and nice crew"
Cons: "Our plane was not attached to the terminal and we have to go on the bus, we was with little kid amd 2 hand bags - wasn't pleasent"

Cons: "There is no free Wi Fi on Ataturk airport. They claim 2 hours, but it doesn't support Croatian 385 country access nr."

Cons: "Checked bag got ruined, servie was terrible"

Cons: "My Luggage did not make it, I don't have any information about it :) Lot of people did not get their Luggage"

Cons: "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."

Pros: "The food and service"

Cons: "Connecting flight did not have my luggage from previous flight."

Pros: "Service, food and the entertainment system was great"

Pros: "Free food and movies for a 1.5 hour flight, amazing!!"

Pros: "EVERYTHING"

Pros: "See above"
Cons: "See above"

Pros: "Crew ...kosher food! All good."
Cons: "No isle seat...."

Cons: "The Turkish Airlines JFK airport staff was among the most disorganized, rude, unhelpful group of staff I've ever encountered. I will never book with this company again."

Pros: "Price"
Cons: "We were flying to JFK from TLV via IST. First flight was canceled and then re-scheduled after landing we were stuck for more than 3 hours inside airplane in Istanbul, then we were stuck inside the plane for 6 hours !!!!! Nightmare"

Pros: "It was okay everything. Cant complain."

Cons: "Always delays with this airline! The service is poor and they do not even hide their hate for israelíes ."

Pros: "There was enough space between seats and it felt wery comfortable. The food was good."

Pros: "everything!!!"

Pros: "The crew is attentive, and the food is fine. They serve fresh orange juice, which is great."
Cons: "I wouldn't call their entertainment so. You can barely see the screen, which of course only has the movie they chose."

Cons: "Graund buses in Istanbul"

Pros: "It was nice to be able to have a pillow and blanket in order to sleep and the crew came around often with the cart and offered us beverages."
Cons: "The plane was delayed and after it was already delayed we had to wait about two hours in the plane to depart after"

Cons: "Lovely"

Pros: "The crew"
Cons: "The kosher food"

Cons: "1:30 delay"

Cons: "Lovely"

Cons: "there was a problem with special assistance on the connection flight. Nobody was waiting at the end..."

Pros: "The food was good and so was the price of the airline ticket."
Cons: "Boarding was chaotic. There was no organization as to the line."

Pros: "Everything was perfect"
Cons: "More drinks less food at night flight for short destination"

Cons: "We had a delayed flight from Mykonos to Athens and the airflight company did nothing to help us."

Cons: "Food, not in time."

Pros: "We were served a good little sandwich for a snack."
Cons: "We went though boarding only to stand in a long line for 10 minutes or more waiting to get into the plane. They could have started boarding later."

Cons: "Best"

Cons: "15 min late and at Athens airport took me 40min to get my luggage."

Pros: "Accuracy in times"

Pros: "Efficient. It was a very short flight."
Cons: "Offer of Wi-Fi."

Pros: "Comfortable airplane, organized crew and fast boarding operation"
Cons: "I asked for a vegan meal when I ordered a ticket and did not get one. I needed to ask and explain myself and it was not so nice. At the end I got it, thanks to the attendant"

Pros: "Plan crew , pilots , services on plan and cleaning"
Cons: "Land crew , airport , and airline disorganized I wanted to complain about crew member , But she will not give her name or ID number, And when I snap a picture she calls the police , Her bag was inside her shirt and she will not revile"

Pros: "The flight attendant was welcoming at the door and the service was done efficiently."
Cons: "The tv monitor at the airport never bother to inform the passengers which was the boarding gate. After asking other passengers we deducted the gate number. The boarding was like a cattle drive bordering on a stampede since Aegean Airlines didn’t bother to divide passengers by groups, so people rushed to be first in line. We waited standing with our carryons for over 45minutes. Nobody knew what was happening or when they will start boarding. Naturally, when we finally got on board people where blocking the aisle because Aegean didn’t bother to board from back to front as it is usually done. The flight attendants were sweet but their English was almost unintelligible. My brother works and I worked for major airlines and have never seen anything so disorganized and unprofessional."

Pros: "Everything was on-time, easy, and fairly quick."
Cons: "The legroom."

Pros: "- Crew service was pleasant"
Cons: "- Misinformed about luggage included in the ticket, had to pay extra money. - Flights delays"

Pros: "I appreciated that they didn't charge me to check in my carry on bag."
Cons: "It is sad that they could not add this flight on to my Star Alliance without my card."

Cons: "Disembarkation via buses. Not great."

Pros: "The employees were very helpful and friendly. Food was not worse than what one can expect of an airline (about as “good” as a US airline’s, which is not a high standard to beat). The plane seemed recent and clean."
Cons: "The major problem was the lack of detail on their luggage policy. I am sure they can show the text clearly warning me about the fees for bringing a piece of luggage per person, but I missed it. Therefore, they charged me $35 per person for their registered bag. That’s probably how they “beat” their competitors’ prices. If you include the fees in your calculation, this might still be a good option, but make sure that you read the fine print, or be prepared to pay as “extra” what many airlines offer as basic."

Pros: "Plenty of legroom. Professional crew. They offered food on a relatively short flight. Very pleasant experience!"

Pros: "Same as above"

Pros: "Evrything was good"
Cons: "No entertainment on that flightes"

Pros: "Everything was fine, even above expected for low cost airline. Nice crew, free drinks."
Cons: "Food could be a bit better."

Pros: "We enjoy flying with Aegean, very good treatment for families with kids."

Pros: "Quick departure after boarding"

Cons: "too many fussy babies crying and screaming."

Cons: "As something that seems to happen pretty much constantly with Aegean... the plane arrived late and was delayed... which also in turn caused me to miss my scheduled bus to Jerusalem... but... what can you do... not everything is in our control unfortunately... I hope one day that the airline will organise itself and get things running a bit more smoothly.... Also... there was a meal on the flight but not option was given to those who are vegetarians to request a special meal at time of booking or later on while managing the booking... this was a bit unfair in my mind that my only option was a pasta and meat sauce meal so I did not get to eat... also... within my Star Alliance menber account I am listed as a vegetarian meal... so it should have been automatic just as it is on Swiss, Lufthansa, Etc... when I fly with them."

Cons: "about 50 minutes late"

Cons: "With Kayak I booked Tel Aviv to Malta with 1 hour stop in Athens. The first flight was delayed by an hour hence making me lose my second flight. Aegean then booked me on a flight to Catania (Italy) for a different connection to Malta. Only that this Aegean flight was also delayed by an hour making me miss the second connection. Eventually I arrived in Malta 15 hours later than scheduled. Aegean customer service reps were extremely unhelpful and made this 10 times more difficult. I missed a whole vacation day, amassed roaming telephone charges and on top of that missed a reservation for Dinner in the Sky Malta."

Pros: "I liked that I was going to Israel – I didn't like being an hour and a half late losing my luggage and not knowing when I'm going to receive it"
Cons: "Lost my luggage – plain one and a half hours late"

Cons: "Delay 1 hour and 20 minutes at departure"

Pros: "Great experience"
Cons: "They should work on their airport staff a little."

Cons: "it has nothing to do with aegean air but security at the flight was poor - we found out that by mistake my friend left a knife in his hand bag and it was not found untill we unpacked and saw it at home!!!"

Pros: "On time. Space. Great team."

Cons: "Delays...."

Cons: "after boarding, we were stuck sitting in the plain for 2 hours because of a technical problem, and Aegean was trying to use the situation to sell us water! no water was given to us, also- no useful information about the status of the problem."

Pros: "Friendly staff."
Cons: "Warm soda."

Pros: "Clean, smooth, on time"
Cons: "Food was not interesting"

Pros: "Checkin and boarding was fast. Short flight; only one and a half hours."
Cons: "Food was minimal."

Pros: "every thing was ferfect"

Pros: "the food"

Pros: "Quick and direct flight."
Cons: "There wasn't any food or snacks. The airport was a bit chaotic."

Pros: "crew was supportive. food was ok. Check in on line was good. We could choose our seats. We flew with Aegean several times already. they are a reliable company."
Cons: "The flight was late by almost an hour. On arrival we were transferred to the terminal by buses after having to carry our troll all the way down the stairs."

Cons: "Same as on the flight to Larnaca"

Pros: "Clean Elegant Polite"

Cons: "Only wish it was in a desent hour and not in the middle of the night"

Pros: "cleen quiet and beutifull crew"

Pros: "Comfort"
Cons: "Internet"

Pros: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Cons: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Pros: "Crew were excellent"
Cons: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Cons: "When its rain we shouldn’t walk to the air plain"

Pros: "Professional crew. Good simple check in."
Cons: "Nothing."

Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."

Pros: "Great crew."
Cons: "Ran out of business class meal. Substituted a Econ class."

Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"

Cons: "Not being 1 hour late"

Pros: "Very friendly crew and on time with no problems."

Cons: "Head support for 6 feet plus people on seats would be good"

Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Cons: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Cons: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Pros: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Cons: "The earphones could have worked!"

Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Pros: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Pros: "Amazing crew"

Cons: "Lost all our bags so couldn’t ski"

Pros: "Friendly staff"
Cons: "Security check at gate; No priority"

Pros: "Quick flight"

Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Pros: "The crew!!"

Pros: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Cons: "Not happy to pay extra money for my case"

Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Pros: "Delayed flight but staff apologized as for safety reasons."
Cons: "Very late arrival"

Pros: "Airlines issue"
Cons: "Profiling certain customers"

Pros: "Service impeccable!"
Cons: "They have one line of executive class after the kitchen and toilet, is very noisy."

Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"

Cons: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Cons: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Pros: "Easy Boarding"

Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"

Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Cons: "OLD plane without comfort or entertainment"

Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Cons: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Pros: "On time."
Cons: "No negative"

Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"

Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Pros: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Cons: "The seats in economy were a little too small for a 12 hour flight"

Pros: "Night flight so no entertainment allowed sleeping"
Cons: "Kosher food could be improved"

Pros: "Flight attendants were friendly, but they only had limited resources to work with."
Cons: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Pros: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Cons: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Cons: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."

Pros: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Cons: "Nothing​"

Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Pros: "Small seats"
Cons: "Flight overcrowded"

Cons: "Them actually refunding my flight when I couldn't legally travel due to COVID lockdowns."

Pros: "Everything. Food was amazing, crew was very courteous."
Cons: "Nothing"

Cons: "I wanted to note that while screaming at gate D1 the stuff was beyond horrible. Lazy to talk, a lady who was on the screaming machine kept making nasty comments, really inappropriate addressing foreigners and people who speak Bulgarian. I found it highly disturbing, border line harassing. You can’t work customer service and be such a nasty grumpy person. Everywhere in the world that attitude won’t be allowed, or sanctions must apply. The lady who was collecting money for the checked bag was extremely rude and lazy. Almost kicked me out for not paying for my checked bag online. Excuse me? Why is she there then? The flight was fine. However, the flight attendance slipped the last 2 rows with drinks. Please make sure that the people who work at Sofia airport get some kind of basic human training. Unfortunately, they do not wish to make you feel welcomed or cared for."

Pros: "All was great and on time"

Pros: "fast trip, clean plane"
Cons: "Was a bit different to get on a bus to take you to the actual plane"

Pros: "Nothing. Bulgarian Airlines is a fifth world company!"
Cons: "Everything! The flight from Sofia (after flying in a plane that looked like a bus from the 80s), was late over two hours. Bulgarian airlines lied to us in Sofia that we would be rerouted on other airlines and find out our new tickets only at transfer desks in milan. There were NO transfer desks"

Cons: "Flight was two hour delayed and I missed my connection"

Pros: "The chocolate was great!"
Cons: "This airline and airport is from two centuries ago. Seats were super crammed and we waited in the heat NEXT to the plane to board for good 10min"

Pros: "Not much."
Cons: "The flight was delayed with over an hour. No apologies were offered. I was not even offered a drink until I asked (and I was in business class)."

Cons: "There was delay of 2 hours with any notice."

Pros: "They didn't cram us into the transport vehicle like sardines"
Cons: "We need special assistance for my wife boarding the plane and didn't get it from Airline"

Cons: "The plane smelt"

Pros: "Great polite and pleasant crew."
Cons: "Seating very tight. Knees hitting seat in front. Boarded from 2 entries. Chaotic."

Pros: "food was ok"
Cons: "not polite. no leg space at all compared to other airlines and worst of all they made me put my only backpack under the seat and be uncomfortable, where most people have 2 carry-ons large size and no one told them to check the bag for free so that there will be space on the overhead compartment"

Cons: "My baggage got lost two times in a row with Aeroflot. Terrible experience, bad food."

Pros: "Crew very friendly & helpful"

Cons: "My bag did not arrive. Was not transferred from Amsterdam."

Pros: "Flight crew was kind and helpful, flight arrived on time"
Cons: "Boarding was slow, could improve onboard services"

Pros: "Very good price and all went smoothly and on time."
Cons: "Having to walk to and from the plane and use a bus (no jetways).."

Pros: "Nothing"

Cons: "My luggage was lost."

Cons: "My luggage is lost."

Cons: "Too small place for legs in the cabin for such a long flight. Very uncomfortable"

Pros: "We were just 10-15 people on the plane and everyone has its own row of seats. A nice sandwich + soft drink/wine + coffee/tea was provided quickly after take off. Then the lights were dimmed so the people could rеst for few hours till landing. Nice prompt service."
Cons: "Uncomfortable weared off seats and no entertainment system."

Pros: "The sandwich looked dry, but was actually very good."
Cons: "Uncomfortable seats. They are like benches. For 2-3 hours it’s OK, but could be improved."

Cons: "I dident get my luggage"

Cons: "Flight delayed with 40 minutes Very small seats"

Pros: "Inexpensive"
Cons: "Seating was awful, did not enough room behind seat in front to use laptop when front seat was not reclined. Not enough space to recline my seat. Meal inadequate. Service poor compared to flight to Bulgaria. However I am glad I did not select Ryan air and get stranded."

Cons: "Flight has delay of 50min - technical problem. I missed other my flights Bulgaria air booked a new reservation and I had to wait 6h on Berlin airport."

Cons: "Flight was delayed two and half hours and then stupid excusing."

Pros: "Horrible. Don't book with this ariline."
Cons: "Although we were checked in, the flight was oversold and prior to boarding at the gate, they told us we can't board the flight. Our luggage had to be also taken off the flight and we were not given a flight till the next day. As a result we missed our connections, had to book an additional hotel last minute. Bulgaria Air had no even a customer service desk at the airport!!!!"

Pros: "It was an excellent flight experience."
Cons: "Improve the sandwich?"

Pros: "The flight got me to my destination safely and on time"
Cons: "Security and lack of snacks/drinks on the flight"

Pros: "Got me to my destination safely and on time"

Cons: "No one told me why or how long the flight would be delayed. I got at the airport at 9am for a 12:45pm flight, the plane didn't take off till 9:30pm. Air Bulgaria didn't update Barcelona Airport so everyone had to assume the flight could take off any minute and spend a long day at the gate. Avoid Bulgaria Air."

Pros: "The crew was friendly, the plane was cool."
Cons: "Nothing"

Pros: "We wish companies who share would advertise who they are partners with & that the other companies have your information when using their airline. We finally found the representative to Air Belin to check us in at the Frankfurt Airport to find out we will be flying with Balkan Airline at another terminal. The same thing happened on the way back. Luckily we arrived at the airport early both times to make sure we were flying. But getting information from one airline to another is hard when your booking # & flight number is different for each airline, & when you call the airline they tell you to go to the airport as they cannot help you over the phone. The flight was find but to board is another."

Cons: "Crew was not sympathetic towards mom with baby. No help with stroller. Airport agent decided to add stroller as checked luggage causing confusion and distress during short connection window to next flight."

Pros: "- on time (even earlier) - fast and convenient boarding - nice and friendly staff"

Pros: "On time and nice crew"

Pros: "On time departure and arrival. Friendly service."

Pros: "Check in was very fast and easy, crew was very nice and helpful"

Pros: "They serve you a dandwich and water."
Cons: "The boarding was a mess, because they decided to consolidate the passengers of two planes, so most of the seats were double booked and they were struggling to find seats. The flight was delayed with one hour because they were looking for lost passengers. Complete mess!"

Pros: "The crew are friendly and professional, I was greeted and given instructions when I missed a connecting flight due to mechanical issues with the first flight. I was given new boarding ticket for the next day's flight along with vouchers for the hotel and meals. The hotel was inside the airport and had a late check out and I was able to keep my carry on luggage in the room for most of the day."
Cons: "Turned the face value for the meal vouchers were way to low and was not enough to cover a very basic meal therefore I had to cover the difference."

Pros: "Crew was excellent. Aircraft comfortable. Good value fare"
Cons: "Plane was boarding but in the pre-security area the monitors said check in while inside the buses were loading to take passengers to the plane. It was a case of hurry up and wait. The bus was hot and the wait long. In the plane waiting for take off was unhealthily hot with no fresh air for at least 25 minutes. Also the check in process was bad. All the counters had monitors disposing RyanAir but it turns out you could check in for Bulgaria Air at most counters."

Pros: "Very pleasant overall"

Pros: "It's a very small distance flight but the crew was very nice"
Cons: "Don't have much choice in drink or food"

Pros: "Service"

Pros: "the hospitality and friendliness of the crew, the professionalism of the pilot"
Cons: "can't think of anything I didn't like."

Cons: "b"

Pros: "Pleasant crew. Lots of leg room. Tasty food."

Pros: "The security and fast boarding"
Cons: "The meal"

Cons: "Check in and boarding. Food. Entertainment system"

Cons: "Probably nothing when talking about el al"

Cons: "The Meal"

Pros: "Flight schedule was aligned with my needs"
Cons: "Food, entertainment and overall cabin comfort is very poor! El-al must improve it"

Cons: "The crew members did not know if the food was or did not have a cholov yisroel option"

Cons: "I never flying with this two company"

Cons: "I ordered and paid for one backage to send and I was asked to pay becuse was not updated"

Pros: "Crew was very nice"
Cons: "After this flight - HK to TLV- I decided to avoid El-Al as much as I can (I fly a lot and have matmid). The year is 2018 and there is no justification for an 11-hour flight with no entertainment. I believe that even the airlines of Nigeria or Sudan already have entertainment on their flights. I take long flights often but usually I sleep on the flight. This time I was awake and it was a horrible experience to fly for so long with absolutely no entertainment. So pathetic in comparison to Turkish Airlines for example which has great entertainment on all its flights. Or even to the selection on the El-Al Dreamliner, which I took on the way to HK and which was really nice. Honestly, I was really ashamed to be Israeli and to be El Al matmid member after this flight, are we so backward that we should be OK with not having the most basic comfort that people in the modern world expect on a long flight?"

Pros: "The flight wasn’t full"
Cons: "I would have liked to get a small bottle of water when I bord"

Pros: "Comfortable seats, really good food, good service, great private entertainment with lots of options"
Cons: "There was chaos at boarding with seat assignments"

Pros: "Crew was very nice and professional"
Cons: "Security check lasted very long in Madrid in the ElAl counter. Because it took so long around 40 suitcases did not make it to the plane, along with mine. During the flight I was informed I am not going to receive my luggage at landing and that it will be sent later. No personal entertainment system in the plane. WiFi was not stable and kept shutting down. I was not offered any compensation for the delay in the arrival of the suitcase. I as a customer avoid flying with ElAl, I bought a ticket to Iberia and had to fly with ElAl because the flights were shared. In the future I will avoid flying with companies that might share with ElAl, because they give very poor service and they mistreat women."

Cons: "The food quality should be improved"

Cons: "Food was cold. Staff quite unfriendly."

Pros: "Land hostess were a lot more helpful and experienced"

Cons: "The Czech staff was rude, unpleasant and aggresive. There was no reason for the behavior. I felt bad"

Cons: "My family was not sitted togther, and I was sitted with my baby on the other side of the plane."

Pros: "I don't know where to start. Airplane is from the 70's. Still has ashtrays. The seats are so tight together. Extremely uncomfortable. No entertainment systems at all. One old tv in the middle playing one movie. No wifi. I'm dreading my return flight."
Cons: "We got to our destination safely. Flight attendents were okay"

Pros: "Great food Great service Comfortable seats"
Cons: "Nothing"

Cons: "Seats were very uncomfortable."

Pros: "There was nothing special that I liked. Usually ELAL flights are better."
Cons: "Nothing! The food was not tasty! me and my family got sick from it One TV screen for 4 rows, too far for me to see. Only one movie no other options Not enough blankets, no pillow"

Cons: "The check in lady in Prague was abrupt and rude. Unnecessarily so. But the service was good. The plane a bit old and toilets not very clean."

Pros: "i like that I arrived safely. No delays."
Cons: "I didn't like nor appreciate how the staff interrogated me and treated me prior to boarding the flight. I understand that they have high security, but their attitudes are nasty and inhumane. So therefore I will never fly them again. Not to mention my luggage didn't make it. I had to go on without my luggage. They inspected and reinspected every single item on my carry on for like an hour in a different room. Kinda scary.! Other airlines check the bags in front of the passengers. Horrible experience and I travel a lot and had never experienced anything like that. Almost didn't feel welcome to be traveling to Israel. The flight attendants have attitudes and they yelled at me because I didn't speak or understand hebrew. Food on the plane is horrible too."

Cons: "Getting a sandwich made of 2 slices of bread with a thin piece of muzarella for breakfast..."

Cons: "Sitting seems intentionally bad (separating families) unless you pay extra Food is inedible Crew being sardonic of local latency when we all remember how ELAL crew used to sit idle on track to earn a couple more bucks"

Pros: "The food was good, it arrived on time. The film was interesting. The temperature was pleasant"
Cons: "I did not like the seat It was hard to watch TV, I had to bend my neck all the time. I had pain in my neck all the flight. I wish the chair could have been less erect. It was easier to put my head on the chair in front than on the back of my chair"

Pros: "notihng"
Cons: "everything charging too much for a suitcase which was there issue suitcases didn't arrived with the flight"

Pros: "Big plane,left on time, nice crew. smiling stewardess"
Cons: "The Sandwiches are boring,nothing else, not always it is possible to find something not to like."

Pros: "They had the perfect shows on the plane, the crew was very nice and positive"
Cons: "In both flights they had a problem with times and scheduele"

Pros: "Все !"

Cons: "Delays on both directions of the trip. 1 way 1.5hours, going back 3 hours.. Entertainment system feels from the 80s No private screens No USB Audio was terrible F.A were far from friendly"

Cons: "we were offered no compensation for the late flight, and as a result also had to take an expensive taxi at our destination."

Cons: "Can you picture a fully loaded 777 with only three coach class bathrooms--two out of order, and one blocked by praying men. Not comfortable."

Cons: "Rude security people items are missing from my bag after the security search. all my clothes are wrinkled I will never fly El Al again."

Pros: "the fact i had a 3 seater to myself to spread out"
Cons: "the entertainment system was broke and completely non operational the entire flight. unorganized boarding"

Pros: "New aircraft, gif service"
Cons: "Chaos in security checks at gate"

Pros: "the flight was smooth, on time polite staff, and helpful over all I would use them again"
Cons: "I really hate flights that I when I leave the plane I need to walk down a set of stairs ( in Tel Aviv) it was lucky I didn't have a suitcase carry on to take down the stairs also I did not know I would be charged 10$ if I did not do early "check in" on line which was in Prague ..."

Pros: "Flight attendants were nice, food was overall good, plane left on time"
Cons: "Individual tv screens need to be updated. 747 planes should be updated."

Pros: "seat and leg room much more comfortable than on the KLM flight from Washington, DC to Amsterdam."

Cons: "the worst airline ever! seriously, i couldn't even think it would be that bad. people should consider buying tickets to other airlines, even if more expensive, it will turn out cheaper at the end. cabin crew super rude and not helpful at all, old smelly aircraft, both times the flight was delayed. just horrible. NEVER again"

Pros: "The crew was okay. Not their fault."
Cons: "I bought two tickets from El Al for both my girlfriend and me. Tel Aviv-Moscow and Berlin-Tel Aviv. Similar price level. Not cheap, not expensive. Both tickets were issued as "El Al Flight" The flight to Moscow had good service, the usual conditions, everything went fine. The flight from Berlin was a joke made in rip-off hell. When I logged in for the online check-in through the El Al Website, it redirected to Up's useless version, which lacked standards like seat selection. The online tickets I received were once again labeled El Al, so I thought it was just a minor hiccup. Upon arrival at the airport, they had more surprises for us. The lady at the counter presented me with the news that my El Al flight was actually an Up-flight (which they conveniently forgot to mention before). And not only was it transferred, but also the conditions changed. They had the Chutzpah to present us with a bill of 120+ Euros to check in our luggage. After negotiations, they reduced the price to 60something Euros (their generous "rip-off light" option I guess). And of course everything else was just as crippled as you would expect. No inflight meal, a cup of water, not even a small bag of cookies. Which is okay if you actually chose budget and Up. We did not. I used to book El Al because I like the extra security. That was before they started to mislead and rip-off passengers. Next flights out of Israel will be with other carriers."

Pros: "No turbulence! No problems!"
Cons: "No ability to charge phone in exit seat. No WiFi"

Pros: "Because of the coward attack against people who cannot fight back , the airport of Zaventem was closed and partially destroyed so my flight was rerouted to Liege and it did not suit me so they helped me move my trip to another more convenient airport"

Pros: "Great service veey goodfood comfortable seats in economy plus"

Pros: "Actually a short flight... Elal's security checks and questening was prompt and assuring as always. The boarding was good although the long bus drive to the aircraft was a bit annoying (carrying also a stroller) but this is not Elal's fault. The flight was smooth (these are the best pilots anyways...) Service was good and landing went smoothly."
Cons: "As opposed to the outgoing flight from Tel-Aviv, I could not choose our seats when I checked in the day before. In addition, even though we arrived to the express check-in stand almost first, the stuardes allocated our seats to the one before last row in two seconds... I didn't even had the chance to ask for a front as possible row (and I'm not that slow...) Since I'm also not an arguing peraon and it's not that big of a deal (thak god she didn't check us to the last row...) we survived it."

Pros: "Brewed tea Lots of toilets! Blanket and pillow provided Tzedakah collection Food that was kosher."
Cons: "volume and clarity of sound system inadequate to overcome engine noise my reading light did not work leg room too tight"

Pros: "Food. Good."
Cons: "No sleep"

Pros: "The security"
Cons: "There was a delay in our flight, we were at the airport for 3 hours before they put us on another flight. I'm 6 month pregnant- while we where waiting at the gate, no one approached us or asked if we need anything, we didnt get any water or food. On the plane, there wasn't enough food for everyone so the flight attendants decided not to provide food at all!!! So, we didn't get the food we paid for, not to mention I'm pregnant... I fly Elal a-lot! But that experience was very very bad!"