Pros: "The service was great, crew was sweet and accommodating, food was good"
Cons: "Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?"
Pros: "All was great."
Cons: "The airline has so many people from far away places waiting too long for their next connections"
Pros: "Crew was good but could be better...timeing was very good."
Cons: "Food, entertainment"
Pros: "The Turkish Airline crew are treat you as guests not as customers."
Pros: "It was a true Turkish Airlines experience! Awesome as always!"
Pros: "The service"
Cons: "No entertainment. Late boarding."
Pros: "I have flown Turkish Air many times since 2010, and used to like the airline. Not so much anymore. I would say their entertainment center and food are pretty good."
Cons: "They used to have an affordable Economy Premium option, now all they have are seats made for someone 5’5” 150 pounds. Anyone over 6’ can and will suffer greatly. I’m 6’4” and fly many of their 12 hour flights from LAX to Istanbul and have to sit sideways, until my back aches so bad I have to turn. They also keep their planes unbearably hot, which I have no idea why, making the trip in that cramped seat horrible. Their in between meals snacks consist of cheese sandwiches, and the attendants never come around with drinks or snacks. I also fly Singapore Air and Emirates and their service is subperb!"
Pros: "Cost of seat."
Pros: "Boarding couldn’t be easier. The crew is very attentive and nice!"
Cons: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."
Pros: "Unlimited booze. Tons of movies. Classy airline"
Cons: "customer service needs upgrading"
Pros: "I liked the new airplane and the comfortable seats."
Cons: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
Pros: "Great service"
Cons: "No room"
Pros: "Free meal and drinkd"
Cons: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
Cons: "Nothing beat"
Pros: "Will never use kayak again"
Pros: "great entertainment, pretty comfortable, good service"
Cons: "a little bit of a delay"
Pros: "Superb entertainment system"
Cons: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
Pros: "Good schedules, short wait, nice and helpful personnel, on time, nice plane, bathrooms, good food"
Cons: "No air in cabin"
Cons: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
Pros: "Short flight-everything fine. Great plane."
Cons: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."
Pros: "I was upgraded to buisnes class :)"
Cons: "Every thing was ok"
Pros: "Entertainment and food was good."
Cons: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
Pros: "I have been travelling on the Turkish airline since years and it is definitely the best"
Pros: "Excellent customer service"
Pros: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Cons: "שום דבר"
Pros: "The service was good"
Cons: "Didn't like the airplane. Bit old. Too long till boarding."
Pros: "good job rushing us to the correct gate"
Pros: "friendly crew and superior service"
Pros: "Crew did their utmost"
Cons: "Customer service said that I was confirmed on my new flight, after the snowstorm in NY caused a cancellation, and that I had a Kosher meal. Neither were true. Had to spend over an hour at the airport to get a seat and almost missed the flight. Something is wrong with the customer service."
Pros: "Add good airline to Atlanta to eu"
Pros: "Once on the plane everything was fine."
Cons: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
Pros: "Smooth flight"
Cons: "flight canceled , i flew diff, airlines"
Pros: "Great entertainment and food."
Cons: "Boarding was very long."
Pros: "Good service"
Cons: "They need better movies and music"
Pros: "Food was good. Flight was fast. On time."
Cons: "There was no entertainment on the first flight at all. Seats are very cramped"
Pros: "Pleasant crew, great quality service, good food."
Cons: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
Pros: "It was a quick 2-hour flight with a delicious meal."
Cons: "I sat in the only seat that didn't have a working personal entertainment system."
Pros: "Crew was very nice"
Pros: "everything was good and don rhith"
Pros: "Everything was perfect during the flight."
Pros: "I didn't eat the food because I have dietary restrictions but it looked decent."
Pros: "Movies crew"
Cons: "All was good"
Pros: "Friendly crew, easy boarding process. Lunch o.k. but nothing special."
Cons: "My husband is 5'11' tall and was extremely uncomfortable because his knees were right up against the seat in front of him. The man on the other side of me was also very uncomfortable because of the same reason. I am only 4'11" and so I didn't have a problem. I would have rated this trip excellent except for the uncomfortable seating. I know this is done to cram in as many seats as possible into the plane, and thus sell more tickets, but from a passenger's perspective, this is a terrible practice."
Cons: "Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again."
Pros: "Food was not available for flight."
Cons: "Drops coming down from the Air condition system"
Pros: "Crew was great"
Cons: "Didn't have the vegetarian meal I ordered"
Pros: "Really friendly crew"
Cons: "No entertainment, worst food I've ever had at an airline"
Cons: "the seats and service as a whole"
Cons: "I missed the flight to Manchester due to delay in the flight to Munich"
Pros: "Very good flight and crew."
Cons: "It was a good flight."
Cons: "We had 30 minutes delay"
Cons: "I couldn’t eat the food"
Pros: "Everything was excellent, there was no entertainment but wasn't needed because it was a short flight"
Cons: "We got there 15 minutes late, which isn't that bad but I had a connection flight and it was very pressed to get to it"
Pros: "On time, easy boarding, nice crew"
Cons: "Seats were hard as rocks, I was squirming within the first hour. No entertainment."
Pros: "The service. Smooth flight."
Cons: "Need AC outlets and TVs"
Cons: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"
Pros: "crew is nice"
Cons: "breakfast was pretty lame !"
Pros: "Went smoothly and without delays"
Cons: "Food was horrible. The buns and croissant were cold and not fresh"
Cons: "* The gate was with bus, and not a direct terminal connection * There were no drawing sets for kids * The food was either overheated or somehow impacted - didn't look proper"
Pros: "Very good care ofrom the staf Not cold"
Cons: "The breakfest was terible. Not tacty a t all. No entertainment. We took 2 difernt meals and both bad"
Cons: "Terrible boarding. Finally we were almost 1 hour delay in departure"
Cons: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."
Pros: "Accurate. Friendly."
Cons: "My suitcase weal broke during the flight!!"
Pros: "A lot of drinks"
Cons: "One hour in late"
Cons: "I was transferred to the flight through vienna, vienna-berlin was cancelled and i am stuck in Vienna"
Cons: "2 hours delay. Bad food"
Cons: "The flight was cancelled , for tecnical reason, we got very late flight instead- 12 hours delayed. We didn't get compensated for tall the in convenience"
Pros: "Nice crew"
Cons: "Delay for 45 minutes; unfortunately, it's becoming a trend at Lufthansa"
Pros: "The crew were very helpful, and the food was quite good."
Cons: "This was an old plane. There were no video screens or wifi. Legroom was minimal."
Pros: "The food (breakfast) was great. The plane was clean. The whole operation was very orderly."
Pros: "The crew"
Cons: "No TV"
Pros: "Friendly. And efficirnt crew"
Cons: "I didn't got the seats i asked for in the check in."
Pros: "Crew was nice."
Cons: "Flight was delayed. No entertainment, even though there is an app for it, it did not work, and the crew had no idea regarding it."
Cons: "Little food"
Pros: "Everything is very good!"
Cons: "Not enough leg ro in economy section."
Cons: "The flight was delayed 1.5 hrs and then completely canceled. They never gave us a reason as to why it as canceled and when they canceled it, they directed the entire group of the people on the plane to 4 different gates before getting a gate agent to tell us that we had to leave the gate and go back to the ticket counter and start over again. The security in Israel is very intense, so this was a big hassle. Then they only had 3-4 gate agents to rebook all 300+ people on the flight so we waited in like for 3 hours."
Cons: "The seats were too hard. I have never felt that way on any other flights."
Cons: "Checking in in Tel Aviv was the worst experience I have had in checking in. The ladies just sat there, explained almost nothing, gave no eye contact. Finally, they told me the flight was overbooked and that was why I was waiitng. They offered nothing else--as if I had done something wrong (the impression they gave me), rather than Lufthansa. I waited a full 1 1/2 hours. No other explanation. At the very end, when they finally put me on a flight, they chastised me for not checking in online---this was NEVER offered to me by Lufthansa on my flight there or on the return. With other airlines they always send me an email to check in online ahead of time. Lufthansa did not. I could not have been more disappointed with this checking in experience with Lufthansa. Again, the worst in my life and would be cause for me not to recommend Lufthansa to others. Otherwise, the flight itself and the actual crew were great. So disappointing to have such an unprofessional check in experience."
Pros: "Food was great!"
Cons: "Lackluster movie selection, internet was a rip off and barely worked."
Pros: "Everything about the service staff the plane amazing"
Pros: "Crew service"
Cons: "No entertainment on board"
Cons: "The flight was canceled"
Cons: "seats are way too close to each other."
Cons: "I didn't like that I bought a bottle of perfume and they let me take it from Israel to Germany without a problem, and as soon as I got to Germany they trashed it saying that it should've been in a sealed bag, so 80$ went to trash or God knows where,,"
Cons: "It was late, we had connection to Berlin and we were in a hurry And forgot things on the plain. They didn't make arrangements to help us be on time for our connection. We had to run. My name is Dan Chevion. Can we get back the items we forgot on the plain?"
Pros: "Attentive crew, despite an almost-full flight"
Cons: "Airbus seating is terrible - seats uncomfortable, seat pitch too small"
Pros: "good seats."
Cons: "crowded smelly gate, horrible seats, overcrowded bus out to the plane, which was late. to be fair, this is probably not Lufthansa's fault, unless their arrangement with Tel-Aviv airport always results in these awful gate assignments. we then stood outside on the tarmac on those external roll-up stairways. for a good 15 minutes. waiting to get inside the plane. Full sun exposure in the middle of summer. no sign of the crew. WHY."
No food or entertainment. Reasonable seats
You asked about food and entertainment, but there was none. The seats were uncomfortable.
Cons: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."
Cons: "could not be delayed"
Cons: "I missed my flight because my previous flight was delayed 2.5 hrs"
Pros: "To be going home!"
Cons: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."
Pros: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Cons: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"
Pros: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"
Cons: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."
Pros: "I canceled the flight 6 weeks ago, no refund issued."
Cons: "I canceled the flight 6 weeks ago, no refund issued."
Pros: "Boarding was quick and we arrived on time."
Cons: "When getting to Bucharest we were taken by bus and didn’t have a gate."
Pros: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Cons: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."
Pros: "What to like? The rudness? The delays? Or the fights on board!!!"
Cons: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"
Pros: "Stupid survey can’t eliminate category that doesn’t ajgpply"
Cons: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."
Cons: "flight delayed by more than 1 hour"
Pros: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Cons: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."
Pros: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"
Cons: "The plane seemed very old, toilet in poor condition."
Cons: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."
Pros: "Crew, polite and friendly"
Cons: "delay of more than 6 hours and incorrect information"
Cons: "They change the fly departing time with 12 hours before I was flying"
Pros: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Cons: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"
Pros: "Flight on time . Attentive crew . Good price ."
Cons: "Lack of leg room ."
Cons: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."
Pros: "Arrived early to destination"
Cons: "Lack of entertainment also limited drinks"
Cons: "Rude crew, not organised work , not enough space for legs"
Pros: "The food they offer to purchase. Easy check in at the airport."
Cons: "Better seat pitch. I'm not a tall man, but the space is very small."
Pros: "Leg room and reclining"
Pros: "On time , crew good... no complaints"
Pros: "free breakfast great staff"
Pros: "Free drinks, cheap flight and fairly comfortable!"
Cons: "No allocated seat."
Pros: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Cons: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"
Pros: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Pros: "Everything was awesome!!! I am going to buy only from you my next flights."
Cons: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."
Pros: "I recomand to Everyone to use the airlines!!Very good quality"
Cons: "Nothing , was everything perfect!The stewardesses very nice"
Pros: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."
Cons: "Space to sit, especially when seated in the middle"
Pros: "comfy seats and a breakfast thrown in !"
Cons: "not much"
Pros: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Cons: "Seats rather narrow"
Pros: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."
Pros: "Good price, comfortable seats, nuce food and candies"
Cons: "No online check-in. 1 hour waiting for nothing."
Pros: "The service was OK, we flew on time and the flight itself was pleasant."
Cons: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."
Pros: "The crew is very good"
Pros: "All was very efficient, food and drink a nice surprise"
Pros: "Great crew and comfortable seat"
Pros: "Staff ok"
Cons: "I HOUR DELAY"
Cons: "The flight was horribly delayed and vouchers were not passed out until after all the shops were closed."
Cons: "31/2 hours delay, worse place landing no air conditioning"
Cons: "The bag drop process is confusing and the people working the counters are unresponsive and rude."
Pros: "The crew was nice"
Cons: "One of the toilets was out of order"
Cons: "The landing was very bad"
Cons: "Very slow baggage reclaim at Bristol Airport"
Cons: "Flight delay but that was of no issue. Apart from that there was nothing to complain about. Boarding was speedy. Plane was comfortable. Flight was smooth"
Pros: "It was on time"
Cons: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"
Pros: "Nice crew"
Cons: "45 minute delay"
Cons: "Lady at the counter was absolutely rude and digusting. She had no manners and customer service at all. She was screaming at people to place everything in one bag, instead of saying it calmly. Not the best start of your holidays at 6am."
Cons: "Landing - The pram didn’t wait for us at the gate, we picked it up with lagguage. Boarding- the land crew didn’t help or offer any solution for going down 2 floor to the shuttle with a twin pran"
Cons: "Delayed, limited food menu"
Pros: "Overall was fine."
Cons: "When boarding the lady handling my boarding pass had a Bad attitude!"
Pros: "Low price, clean, cheerful cree"
Cons: "No onboard entertainment, seats do not recline, and even a beverage must be purchased"
Pros: "The staff at baggage check in were gracious."
Cons: "Concur with the comments on the ruckus at the gate. Can’t comment on food or entertainment."
Pros: "I paid extra for exit row seats (more legroom) and speed boarding, and it was worthwhile."
Cons: "More than 60 min delay!!!!!!!!!"
Pros: "Their friendly service was great"
Cons: "leg room might push me out of their great airline"
Pros: "Boarding was quick, flight was smooth, captain kept us updated throughout the flight, cabin crew was friendly and polite."
Pros: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
Pros: "The food is reasonably priced and tastes good."
Cons: "The seats don't recline and are so cramped you can't possibly take a nap."
Cons: "2 hours delay caused us to lose the day"
Pros: "The option to have an early boarding for not too high a premium was good for me. The flight crew was good, we were kept apprised of the schedule, weather, etc. Arrived early and comfortable enough."
Cons: "Even in the front "chosen" seat the spacing was tight."
Pros: "As always good service with EasyJet, ignore all the extras they try and tempt you with it’s a plane with seats I just want to get there in one piece I’m not worried about boarding first I’d rather be in the bar ! or extra legroom either the plane will still be there when I arrive"
Cons: "Some of your flight staff need to cheer up a bit at times , why when you are already ripping us off for a small can of beer for £4.50 it’s warm at least chill it for that price , why is it as soon as the plane stops people have to grab their luggage first and block up the aisles your not going to get there any quicker"
Cons: "The take off was delayed too much."
Cons: "i had problems abuot paiments and im very anoid with this airline, no peepel to speek to."
Pros: "Exhwusting check on process. 1.5 hours of long lines. Then an unpleasamt srprise of 1 hour and 45 minutes delay. Never again. Giora"
Cons: "New aircraft"
Pros: "easy boarding"
Cons: "seats don't recline no entertainment very noisy fussy babies on board need ear jacks to drown out passenger noise (kids)"
Pros: "I was a little frantic checking in to this flight but the ladies working at easyJet made the experience so much better. They were helpful and kind at a time I really needed it most. I really can't thank them enough."
Pros: "Great flight"
Cons: "Very aggressive requirement to pack my small headphone bag into an already cramped carry on suitcase. It too three tries! Silly really cos it all flew anyway!"
Pros: "Very fast boarding, crew is efficient and plesent"
Cons: "Flight delayed by 1.5 hours. They said it was the weather, Thunder storms. On August? I doubt it."
Pros: "I was offered to check in my hand luggage for no extra fee"
Cons: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"
Pros: "Short, quick flight that saved me a lot o time"
Cons: "Queuing on a stairwell in Belfast"
Pros: "very nice crew. relatively new aircraft. even so the chair doesn't recline it was very comfortable."
Cons: "very long delay (however it was weather related and the airline could do nothing about it )."
Cons: "The whole thing that it takes off from the old terminal was just awful, every step took twice the time and eventually came running to the plane only to discover that it's going to be late in take off 1 hour late! It ruined my plans! There was no compensation and the flight was not cheap! I had to pay 50€ for the suitcase and 9€for food while for the same price two weeks ago I had a flight way and back with a different company for the same price including food and a suitcase. Never flying with easyjet again"
Pros: "Easy and smooth boarding, on time"
Cons: "Cannot lean backward the seat, no complementary drinks at all, laggege cost too expensive"
Cons: "The flight was delayed for 2 hours when we were INPLANED. Two hours in plane after the boarding with no space to move was really not easy."
Cons: "One bathroom was broken the entire flight leaving just one open and long lines to it"
Pros: "The leg space was better than usual"
Cons: "I expect water to be provided in any flight, and it was missing"
Pros: "Nothing horrible."
Cons: "The workers had bad attitudes and they wouldn't print out boarding passes if you didn't check in online. They wouldn't let me on the flight and didn't reimburse me for my flight. Worst travel experience ever"
Pros: "Very kind crew"
Cons: "No drinking water left after 3 hours flight"
Cons: "I would expect to get a very good sandwich for 6 euro , it was dry and not tasty at all."
Pros: "The boarding and the treatment our bags got was efficient and friendly."
Cons: "Just like the emails I got suggested, I checked in online pretty early. The seats I got were the absolute worse located right in front of the toilet in the last row. Trying to get any comfort with no option to lower the back of our seat and bearing the noise of people using the potty - that was a bit too much. Needless to say our seats back home are even worse since they are on the parallel row in front of the door to the toilet. If all that isn't enough we wanted to drink some fine whiskey we brought with us from the duty free and the bottle was confiscated by the flight attendant, who claimed that I cannot drink any alcohol that wasn't bought from the plane. In the seat next to me, by the way, was a guy eating sushi he just got before boarding. That felt absurd and unjustified."