The service, the crew, the cleanliness, and most of all, the comfort and space between seats in the economy class was excellent! The seat spacing was better than all my international flights in recent memory.
I stood in line for two hours חודא to drop off my suitcase. When I arrived just before the gate closed and asked to drink the water I bought a minute before boarding, the flight attendant rushed me to throw away the bottle and get on the plane. She spoke rudely, even though I had been standing in different lines for 3 hours; I felt bad and needed water. The delay was the airline's fault, not my fault. I expected understanding, not rudeness.
The space between my knees and the chair in front of me was the smallest I’ve ever seen. I could not reach the blanket that was on the floor. The entertainment included very many Israeli movies and tv shows. The El Al app did not update to tell me the gate. The most important thing you should know is that El Al is very security conscious. Prepare to go through a security check at the gate. They look through the passport and boarding pass, through your carry on bags, ask questions, etc. Then they give you a sticker and only then can you board. So get to the gate about half an hour before you would otherwise.
Poor service! If I can I will never fly with them again.
Great quality food. clean cabin and bathrooms. Fast boarding and overall comfortable flight for the duration and times.
Great except that seats were delivered only at the gate
It was...fine. Boarding worked okay, the staff was competent and sufficiently polite, and it was a nice Dreamliner aircraft.
crownded flihgt, use the self check in and bag drop service it saves 80% of waiting time!
Did not expect too much, but an initiative to serve a small water bottle without asking for it would be appreciated. A small snack pack would be very nice too. Coffe any one?. Yes - you'll get an over heated chicken sandwich as the on board meal. Sorry - nothing to write home about.
Food was horrible! Inedible sandwiches by a supposed star chef, Assaf Granit. I was dead hungry the entire flight but couldn't possibly stuff that awful sandwich down my throat,
Very poor No respect to people Only motivation is to charge extra money from travelers Never again
Worst airline I’ve ever been on. Would not recommend to anyone no matter the cost.
Payd for long seats for our parents and because they don’t speak English fluent they have moved them. Absolutely scam!
The chairs don't recline and the food for sale didn't looks as appetising as its prices would suggest. But that's a low coster for you. Orher than that, the flight was delightfully uneventful.
Boarding from Teminal C, which requires long walking to it from main terminal A.
Low cost carrier, you get what you pay for. Cardboard-quality seat, no recline, minimum pitch, bus-to-board service (no jetbridge), and overworked/underpaid flight attendants. But, they got the job done on-time with no major catastrophes.
The behavior of the front desk and lack of explanation of hidden fees and prices in emails send pre-flight marred things up. 1 star
Big delay because of the weather but communication not so good. Boarding already late (due to tight schedule on Wizz side). When you get in you are hurried every second even if you still need a few seconds to arrange your bags. Food far away from how it looks in the catalogue and right on row 8 already out of chocolate although you are supposed to receive one for a menu. No replacement was offered.
Check in took very long. All three priority agents left for lunch or something and the line did not move.
Wizzair is a mess, don’t trust them, all flights are delayed, nothing is secure with them, they are the poorest of all companies.
wifi was iffy at best. Movie selection could have been better
Boarding was chaotic and confusing. The seats were so close to the row in front that my knees were up against the seat in front of me the whole trip. The beverage service consisted of a small plastic cup of warm water. This was truly a very bad experience.
A basic, cheap flight from Bucharest to Prague. No Frills, but we got there safely.
It was cancelled you imbeciles! And then you have the gall to ask for reviews? Here! Have this review, you damned cretins!
Upgrade to business was great. The crew was nice. Disembarkation in Bucharest was very slow through the rear door to a bus to get to the terminal. The business lounge was not clean with bugs running on the floor.
I rated food and entertainment with the lower score because I did not have N/A. No food and entertainment from Bucharest to London.
Poor service ! Water need to be free and a little snack for 3.5 hour during the flight. Tarom company need to take lessons from Turkish Airlines.
There was extreme turbulence for 10-15 minutes a bit after takeoff, which of course is no one's fault. This was a short regional flight with no amenities except water. Departure and arrival wete close ro on-time. The Suceava airport is very small but pleasant and efficient. My baggage all the way from Washington DC, checked through Paris and Bucharest, arrived without a hitch. There was really nothing to complain about except a regrettable 5+-hour layover in Bucharest.
This experience was atypical. The flight left three hours late because of engine technical issues, which meant a very long wait. Unrealistic announcements made it worse by discoursgong leavimg for water, reatrrom, etc. But the crew did its best and apart from the delay, it was not a bad flight. Good entertainment and drink service.In the end, I made my connection anyway.
charging money for check in. seating kids (5 years old) without the parents. poor service. never using it again
Impossible charge phone inside airplane. Entertainment system does not support charging at all. Everything else is perfect
This airline cancelled 3 of my tickets and did not even notify me of the cancellation therefoe my advice is to stay awaway!!
The flights that i booked with them were totally unreliable as they cancelled and/or switched itinereis left and right so I definitely could not recommend them. It was as also imppossible to contact them for anything-hence my poor rating
It was an hour late, but these days, that's not a big deal All went well, can't complain
Just fine. Flight was full, so that's not easy, but in general, it was a fine experience, no problems
No real business class on this plane, I had to ask for the food 1.5hrs after take off, super warm beer, very very poor service
