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TLV - CUZ

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Round-trip
Economy
Tel Aviv (TLV)
Cusco Velazco Astete
15.05 Sat
22.05 Sat
Any month
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Top airline flying Tel Aviv Ben Gurion Intl to Cusco Velazco Astete

Scores according to KAYAK customer reviews

7.2
Iberia
Overall score based on 5,784 reviews
7.4
Boarding
7.0
Comfort
7.7
Crew
7.0
Entertainment
6.7
Food
Airline reviews

Cons: "The suitcase did not zrrive"

Cons: "The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness."

Cons: "Crew was rude and the seats had astoundingly little leg room. Plus they tried to upcharge for everything. Will never fly with this airline again."

Pros: "The crew in my area were very helpful. The young guy next to me passed on the dinner choices. The crew member came back and asked if he would like some pretzels, etc. which I thought was very nice. They were very friendly."
Cons: "Just a suggestion that the ear jacks for the entertainment be passed out earlier. Luckily I brought my own but my neighbors on both sides had a long wait until they were passed out."

Pros: "The crew was really nice. They were friendly and genuine."

Pros: "The flight attendants were really nice and kind and the onboard entertainment was nice"
Cons: "LEG ROOM! This was less than normal space! The seats were so close to each other I couldn’t even straighten up my knees! This is a long haul flight, it is not humane to keep people folded in 3 for 12h!"

Pros: "Left on time, arrived on time, new plan, nice crew"
Cons: "Wi-fi did not work"

Pros: "Clean and friendly crew."
Cons: "No food or drink and a single checked bag was extra money."

Cons: "The seats are amazingly narrow and uncomfortable for 5 hours flight."

Cons: "Toilets were REALLY dirty"

Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Pros: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"

Cons: "Pedí que me manden la factura del vuelo y no me a llegado nunca."

Pros: "Nothing, it was awful"
Cons: "They were late with boarding to begin with and the process was extremely unorganized and slow. The Air France flight that was boarding next to ours at gate 9 got everybody onto the plane before our flight did and their plane was scheduled to take off 10 minutes AFTER us. The boarding attendant didn’t do a good job of announcing the group number for boarding. After priority and no baggage passengers, it was just one big mob. Our boarding passes were in group 1 but my mom ended up being one of the last people let through. The 2 attendants made her wait because they needed to tag her luggage. I guess they felt it was too big for carrying on. Which is fine. But they literally made her stand there while they let almost everyone else in line through. They even tagged other luggages and she was still waiting. And when she asked them about it, they told her to wait and they have to assist other people. What’s the point of being group 1 for boarding then? We still had to wait til pretty much everyone else went in. And the fact that our seats were in row 29 which is at the tail end of the plane made it even worse. Now we need to squeeze by 28 rows of people when we could’ve been in our seats and out of the way a long time ago. Terrible service!"

Pros: "There was nothing to like about Iberia"
Cons: "I paid extra to book early so I could be assure of a seat with a view and so I could sit with my husband. Iberia charged my credit card 55.00 for the service and then, without my knowledge Iberia changed my seats and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. The communication between flight attendants and passengers was horrible. Those of us who had not eaten yet (about half the plane in economy seating) watched the flight attendants bring out extra bread to all of the other economy passengers who had already received their meals, while we, who had not eaten yet, watched. My husband inquired if we were also receiving meals. He was told that everyone would eventually receive a meal. Horrible customer service, the worst ever. Later, before landing the pilot cancelled beverage and snack service because of possible weather conditions but never put the seat belt sign on until we began our decent. Nothing made any sense. It was like a crazy person was in charge. I would not trust Iberia to take me anywhere in the future."

Pros: "The airport was air conditioned, I guess?"
Cons: "Awful service all around. Some type of notification about needing a passport that expires more than 6 months after your retrun date would be nice, either from the airline or from kayak, since you already send so many emails anyway. This would be super easy for you to do and save a lot of people a lot of hastle, since many do not know about this pretty counterintuitive restriction. Anyway, Iberia offered to rebook me the following day and put me on standby for the next flight to give me the morning to renew my passport. However when I came back to check in for the second flight, the original attendant had forgotten to actually add me to the standby list and in the meantime, my connecting flight had become overbooked. The check-in folks argued about whether I could be upgraded to fit onto this flight, but decided that since the original dely was my fault, the best they could offer was a flight at the same time the following day. I asked if I could rebook my return flight to push it back a day, and they told me that figure reservations could only be changed over the phone. I totally accept that monitoring the validity of my passport is my responsibility, but refusing to put in an ounce of effort to assist their customers with relatively unknown and counterintuitive restrictions, then not admitting to fault of your own or lifting a finger to make up for blatantly crappy service if it even slightly affects their bottom line is absurd. Do better, Iberia. Oh wait, you're an airline. I won't hold my breath."

Cons: "I had to call Kayak to get the confirmation code to check in online, as this was not provided by Kayak in their receipt for the eticket. Otherwise the flight was fine."

Pros: "Very nice crew members!"
Cons: "The food was So So. We had to take a bus to the plane out in the middle of the taxi area. Sat on the bus for several minutes be fore they would let us board."

Pros: "Excellent service , good food . Ahead of time flight"

Pros: "Everyone was very nice"
Cons: "Some more space"

Pros: "Staff was very nice There was a medical emergency that deleted our deplaning Passagers were concered regarding their connection The medical staff was still on board when we deplayed"
Cons: "I was not able to check in on line Had difficulty in getting a contact phone who dismissed my concerns Just said show up two hours before Good thing I went earlier since Ben Gurion has long lines for security before one gets to the ticket counter"

Cons: "I paid for wifi and I could not use it. There was a problem with the connexion. So, I paid for nothing"

Cons: "No WiFi on a 10 hour flight!"

Cons: "Iberia lost one of our bags and also broke our stroller"

Cons: "Krew. Comfort srat . Space."

Cons: "Airline personnel were not helpful and seemed annoyed when asked questions about a very tight connection I was trying to make in Madrid. They brushed off my questions with one word answers and then it turned out that we were 10 minutes late arriving and I missed my connection. The customer service people who were supposed to re-book me, actually tried to blame me for missing the connection! Overall, not a great experience -- very inefficient process with no one at the airline taking responsibility. Won't fly again if I have the choice."

Pros: "Internal Wifi to watch movies and music"
Cons: "Flight attendants busy and not care much about the passengers. Asked for water twice and never arrived until I got up and went to the back of the airplane to ask again"

Pros: "Seat comfort entertainment and food"

Cons: "Bumpy ride in parts."

Pros: "Seats in the first flight were very tight"
Cons: "No space for the legs!"

Pros: "Seats were too crowded. No leg room."

Pros: "Nothing in particular"
Cons: "Confusion at boarding gate with different groups being called with no clarity - overpriced for 1 way Trip"

Pros: "The entertainment system with movies was great, with plenty of choices and good sound. The crew was very good. Legroom on the seats was good. They kept the temperature in the plane just right. We could board first because we had a 5-year-old child."
Cons: "Flight was delayed an hour leaving Chicago, and arrived an hour late in Madrid. The screen was not updated in Chicago to let us know what was going on. It's a mass of people at the gate, with very little systematic lining up. One luggage piece did not come out on the carousel in Madrid. We had to wait 1.5 hr at the airport to confirm that they would send it to our Madrid hotel. Hopefully it will come. The food was mediocre. Pasta for dinner with little to no meat. Not even fruit. They are clearly saving money on the food."

Pros: "Great flight overall. Good food, pleasant crew. Easy boarding process"
Cons: "they had fancy touch screen TVs that at the beginning of the trip showed all the movie options... They then never activated during the entire transatlantic flight after takeoff."

Cons: "Nothing"

Pros: "The crew was not the worst crew."
Cons: "Apart from the small, uncomfortable seats, the food was very gross, inedible if you're not starving, and I've been fortunate to travel a lot and I've never ever been on a flight that announces towards the end of travel to reread emergency cards, and that if evacuation is needed, to not grab your stuff (wtf?!). incredibly not comforting considering the plane was super shakey during the flight."

Pros: "Nice people. New air plane Good movie Excellent service"

Pros: "Flight from tel aviv to Madrid was awful. Bathroom was dirty and no hand soap. Ordere d a special meal and never came. It was so cramped you couldn't move. I was betwee 2 tall men who placed there legs under my seat. No direction for connection flight."
Cons: "My connection flight to use was better on americal"

Pros: "Boarding was very efficient"
Cons: "Staff was not very accommodating. Plane air-conditioning did not work well and then as very hot"

Cons: "Food was just ok"

Pros: "The entertainment was good when it was working"
Cons: "Service was horrible. Announcements were not being made adding to confusion in the cabin"

Cons: "First leg of flight, the most uncomfortable seats. I had literally no leg room. Will never fly them again. Second leg different aircraft, much newer. Happier crew better food. But still won't fly them again because of the first leg. It was unacceptable"

Pros: "Nothing"
Cons: "No free snacks or drinks"

Cons: "I am filing a complaint for my recent flight from Madrid to Chicago, IL on 2/26/17. During my flight, a five year old sat in front of me who was disruptive throughout the whole 9 hour flight. He was yelling and slamming on his tray table nonstop. This made it hard to sleep or relax on the flight. He was disruptive to everyone in the whole cabin. I tried to be patient, as it was a child, but when the child started climbing the seats of the row and kicking his legs in the aisle, I had to act. Not only was the child a hazard to the well being of the passengers of the flight, but he could have hurt himself. His parents did not seem to act on his behavior and did not speak my language so I was forced to approach the flight attendant in my cabin. I told the attendant, “N. Cara” as her name tag stated, how concerned I was with the child’s safety and how he was disrupting the flight experience of all the passengers on the flight. She was disgruntled as I was the third passenger to approach her. Instead of acting on the situation, she scolded me. In a rude and derogatory tone, she yelled at me claiming she couldn’t do anything and I should just move to a different seat. She yelled so loud she attracted the attention of all the passengers around. I am shocked and disappointed with the treatment and customer service I received from the crew on this flight. Furthermore, I recommend that the airline should ensure that their employees are competent enough to deal with situations where passenger’s safety are at risk. The fact that the crew member did not attempt to approach the child’s mother or address the situation at all was appalling. It should not be the customer’s responsibility to address disturbances or safety precautions on a flight. I do not think I was treated well on this flight and I am very unhappy with the services I received and paid a great amount of money for. I believe I should be compensated for the mistreatment I endured. This may have been the worst flight I have ever had and I do not plan on choosing Iberia Airlines ever again due to this experience."

Pros: "The flight attendants are rude, the food is disgusting, and their customer service is non existent. My husband left his iPad on the plane, and realized as soon as we stepped off, but they refused to let us retrieve it. Instead, they went us through this ridiculous online process, where they determined they found the iPad, but "rejected our request to have it returned"!!!!!! The absolute worst!!"

Pros: "The crew was very nice. Madrid is always a great airport and Iberia is it's top airline."
Cons: "Entertainment opitions weren't great. Crew service with beverages didn't come around nearly as much as a company like Lufthansa or United, etc."

Pros: "Boarding on time."
Cons: "Entertainment- not a good selection of movies. In one of the flights there was no entertainment at all. Food and drinks in that flight was served late. I thought they should serve drinks more frequently."

Pros: "Entertainment, the plane was newer"
Cons: "Why insisted in taking carry on luggage to the luggage compartiment if not able to handle it? My small case is lost!!!"

Read more about Iberia
COVID-19 information

Safety measures for airlines flying from Tel Aviv to Cusco

Airlines flying from Tel Aviv to Cusco have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Tel Aviv to Cusco

Mandatory masks

Masks required on board, masks provided on flights from Tel Aviv to Cusco

Social distancing seating

Middle seats unavailable to book on flights from Tel Aviv to Cusco

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Tel Aviv to Cusco

Book cheap flights from Tel Aviv to Cusco

Recent one-way flight deals

28.07
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47h 10m
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27.07
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