Although I was flying in business class, the feeling, comfort and in general the whole experience was like flying in a low cost airline. Boarding by. Us, no priority to business class passengers. The plane was very old and looked poor and rely old. Seats do not recline. Space between rows very small. No separation between business class and economy. No separate toilet for business class passengers. Of course no entertainment, no WiFi and no charging. Very bad experience
Very poor. Seats like economy class, food unbeatable, no charging, no entertainment, no WiFi, boarding by bus - no justification for calling and pricing this as business class
Agents helping disable person doesnt know connections to Poland and after 9 agents helping and 2hours ,we made it to proper terminal. Polish Dreamliner its Polish nightmare liner with so narrow seats and no room under front seat for bag and feet,in economy class.To upgrade, to higher standart cost an arm and leg ,even there are empty seats No good experience overall
The seats are small and the movie selection was disappointing. However, the food was excellent and the cabin crew was attentive and kind.
The customer service rep on chat refused carrying golf set at no charge that is customary for LOT and others. I wanted yo carry just ONE club not even full set! Web check in was nightmare. Most horrible lounge at warsaw. To call it business class is a BIG exaggeration. Rude staff warsaw to nyc. Seats uncomfortable and not flat as is now customary. Bad content and entertainment system.
The 737 lacked business-class seating. It was basically economy plus but with the middle seats left unsold. There were no TV screens but good food and service.
Everything was good, flight was smooth and on time Like service
Very courteous staff. Abnoxious passenger in front of me who reclined her seat all the way without warning and without considering the person behind her. My flight ORD-WAW was so much more pleasant because of the courtesy of the passenger in front of me.
The flight was very bad, the food and the staff was very rude. My last time with them
The plane was very comfortable, the seats were great for overnight flight. The bathrooms were spotless the entire flight
I really like to fly with Lufthansa. It is comfortable and reliable. The crew are polite and sensitive
It was very good, good food good stuff, The toilets were a little stinky.
Lufthansa only flew me to Larnaca. I had to find my own way from there, and am out of pocket for a ticket and hotel expenses
No pillows provided. Chaotic boarding. No inflight entertainment. Flight arrived 25 minutes late.
Regular 3 across coach seats in “business” just empty middle seat
The boarding was a mess; I'm unclear why they can't organize it by boarding number.
Seating 4 hours without the possibility to recline the chair was very bad
Food was awful, it was a cheese sandwich that was frozen, smelled awful. How can you ruin cheese!
Never boarded the flight, Chatdeal didn't confirm my last flight to SEA fron FRA, resulting in me boarding a different flight to EWR which got delayed and caused me to miss the flight to SEA
food is v poor. by check in the staff not v friendly