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The customer service was very poor. I didn’t get any accommodations for my cancelled flight. I was without any sleep for 36 hours.

Food is really bad, not to the Emirates standards. Coming out of Houston airport is very confusing,

This airline is one of the best Ihave travel around the world well use them again in the future the food was higher quality plus your personal aboard communicated in many languages on our flights 13 this was amazing 👏 🤩 😀 👌 😄 thank you

Inexperienced e crew, no personal greeting for gold member, not the same emirates service that I know. I take this flight almost weekly

Great flight. Comfortable seats, courteous service, and excellent selection for entertainment.

I bought Business class ticket but they treated me like economic class. No lounge allowed at check inn I have to take stuff out while other passengers have more than 25 lb in bag. Because I bought tickets from other than airlines . It’s discriminations from airlines to passengers.

The amenities offered in the Business class is far away less compared with other Air Companies. Emirates is going down in the competition pricing the same value as Qatar airways for example.

I wish any of the US airlines operated like Emirates

service was slow, to get water had to press 4-5 times , crew come near but never notice, serving those they like to serve, hope this crew can improve their attentive ness and serve everyone respectfully.

Premium economy on Emirate A380 is simply the best non-business class product. In fact its probably better than many business class if the seat isnt lying flat. The food and service is close to perfect!

I cancelled the flights in good time but could only get a partial refund. I was not warned of this.

Crew experience was more transnational, seats were so close together (LtoR and FtoB) that it was difficult to enjoy much of anything. When the person in front leaned back, there is no space for me. Sadly it was a flight to be endured not experienced.

we were upgraded which was a blessing and tender mercy for us. I fell the day before and was in extreme pain from knee to shoulder. Sitting in a more comfortable seat during the flight was an unexpected blessing and experience.

The coffee in Premium economy and economy is terrible. That's it. Everything else is great

One of the worst flight in business class by qatar airways and I’m no stranger with qatar airways businesses class, I travelled with the extensively in the past 12 years

The aircraft was slightly newer but the food was very bad. Bland and uninteresting. Nothing special at all.

Lounge in pukhet not good Very nice new aircraft Super crew as nearly always with Cathay

The crew were fine. I didn’t enjoy the food at all. I found it unappetising and really had trouble eating it. The comfort level was fine and our return flight is with Cathay Pacific but honestly I probably wouldn’t fly Cathay Pacific again.

Everything went smooth. All flights were on time No changing gates, . No changing flights . It was like a completely different airlines tha n the last time I used Cathay Pacific . The last flight, 2 months ago, I had before this one was from Philippines also . I got changed in Manila and was told it only added 2 hours onto my flight . My 20 hour return trip ended up being 30 hours return with a 10.0 hour layover in New York with no seats anywhere . Everyone was sleeping or sitting on the floor . Unlike the hotel I was given in Manila to wait for this flight home . I never thought I would use Cathay Pacific again . But I did and this time you were great! I should have complained about the flight and layover from Hell a couple months ago. Consider that I am complaining about that august/23 flight now . Thank you got the great flying experience on my way home from philippines .

Halal food options could have been better the first meal portion sizes were very small the second breakfast meal the fish and couscous was very dry and disappointing I enjoyed the Hong Kong t lot I enjoyed the midnight stuck a lot the Hong Kong tea we had for breakfast was very good

On the flight back the seats where very uncomfortable, they where so bad that my back started to hurt after the first 2 hours. I can sit in a wooden chair for 2 hours. But these where just horrible, it just shows how cheap the airline has become. And the cabin was heated all those people in a heated cabin during a night flight. It was clear the climate control was not working. To top that off you are not even offered a glass of water, these people are animals.

We purchased a Go First Pass for 10 Euros each so we could board first, but everyone was able to board at the same time so we wasted 20 Euros. The flight left ab out 15 minutes late and was not allowed to land at Healthrow so we had to circle Heathrow for about 45 minutes. This caused us to almost miss our flight from Heathrow to Atlanta.

Severely delayed with no notice. Could have arrived at the airport hours later had we been informed of the delay

Once the boarding sign went on and all passengers gathered in line, we were left waiting standing up for almost an hour because there was a delay.

It would be nice to have vegan options for meals. The entertainment was not working on the the way to Austria. It was only available near the end of flight to Canada. The service was excellent.

Flight was delayed by approx 1 hour. The boarding process and the flight itself were very good, slightly tight squeeze for my legs but overall happy.

The business class layout on this plane is tightly packed and atrocious with no sense of privacy.

Flight was meant to leave at 8:30pm but there was a 2 hour delay 😞

Airmalta does not include meals in their flights and neither offers entertainment.

Everything went according to plan. Check in, boarding etc all were very efficient.

Boarding process makes no sense for priority boarding or not since everyone gets crammed in a bus and everyone gets out without any difference.

Everything’s went straight forward, no issues, good service and friendly crew

Left on time and arrived on time both ways, thank you

Θα ήταν καλύτερα να προσφέρουν ένα μπουκάλι νερό δωρεάν και καφέ .

Letting people wait outside for boarding in the rain and almost 0 degrees for a high temperature destination is very customer unfriendly

Em relação a Ryanair, ter de ir ao check-in só para carimbar o cartão de embarque não foi muito fácil, são muito demorados, e atrasam a passagem do controlo de passaporte... E cheguei com 2 horas de antecedência

The Ryanair staff was not polite. We all travelled with the same suitcases as we departed from Thessaloniki, however they decided that for some passengers the suitcase was not the rigth one as far as the dimensions are concerned. Furthermore, one air stewardess asked passengers to close themselves the luggage cabinet in order to prove that the lugagge was not properly fitted, which i think is very unkind and unprofessional. We also had to wait outside , some metres away from the plane until last passengers came off....It was generally a dissapointing experience.

Late again rude staff at gate bullying passengers made us stand in the cold 3degrees for 40 mins before they let us board

Great flight and reminded that the logistics completely Astoria. No real story about victors, m

Not comfortable for sitting. Sits are too close to each other and it’s too hard for butt..you need to improve your entertainment section like tv programming, Movies, it’s so hard to kill 15 hrs in long flights .you don’t serve good food like other competitive airlines thats my opinion

Worst International flight I ever had in my whole life time. Boarding is the worst of all and flight experience was also not good. Screens were not working, seats were not comfortable and lot more.

If you are traveling to mumbai -- must try SFO - MUM direct flight. It's a game changer when you are traveling to India. Timings are well designed, optimal and makes the travel enjoyable.

Air India needs to launch new planes. Seats are worn out, most of the plane's TV screens wasn't working, USB charging ports wasn't working as well so I can charge my phone & watch my download movies, Food was mediocre, the plane smells. How can Air India put through their customers with this bad experience? This complaint needs to get escalated to the upper management. How shameful is the upper management to improve this plane? The flight is going back & forth from NEW YORK & DELHI. Two of the big cities in the world and this is how your experience is for sitting in a plane for 12+ hrs? Get your planes fixed ASAP Air India (TATA Management do your job right).

The aircraft was very old, felt like poor economy seats. Entertainment was not working. Plug point was broken. For the coat of a business class ticket, I was very disappointed and dissatisfied. Crew on flight to Mumbai were good, on way back they were mediocre

Screen are not working. Windows not clean. Staff is very good. Food is okay. Experience is good. I hope the up coming is more then betters for others airlines thank you.

The flight was fine. The cancellation of my flight and the proceeding service was ABSOLLUTELY AWFUL! When my connecting flight was cancelled, there was nobody there to help reschedule a flight, get a refund, find our luggage and above everything else, they kicked us out of the airport since we didnt have a valid ticket (since it was cancelled). here i am 8,000 miles from home, after being on a flight for 15 hours and face 6 hours of delays then finally cancelled and kicked out of the airport with noway to get a refund, find my luggage, get a new flight (except just by a new ticket). And oh, this is at midnight local time. AWFUL.

Flight is 14 hrs DELAYED. TOOK US TO A HOTEL and kept there for 3 hrs and brought us back and again we have to stay for another 6 hrs waiting for flight. Harrowing experience.

Booked thru Kayak -> Indian Eagle. One leg of flight was cancelled after check-in (CCU to Del). Rebooked thru Indian Eagle cancelled again and rebooked. Cancelled once more now scheduled for CCU-BOM-JFK on Jan 18th. Let's see if this gets cancelled again. Would not book any tickets thru India Eagle - they are just a ticketing intermediate and for questions they ask you to call Air India. They "request" booking but apparently I got bumped after ticket was confirmed. Much better to book directly with Air India - avoid Kayak and Indian Eagle. I paid for Travel insurance can't see it any more on Indian Eagle site to contact.

I am sorry but nothing seems to be good experience. Seems like old Air India staff have become accustomed of not smiling to passengers, not helping them, not responding to "call' button. I understand aircraft quality is bad and they have ordered new aircrafts but till then they can start improving on passenger interaction. This they don't need import or buy from any body.