Pros: "Great crew and comfortable seat"
Pros: "Staff ok"
Cons: "I HOUR DELAY"
Cons: "31/2 hours delay, worse place landing no air conditioning"
Pros: "The crew was nice"
Cons: "One of the toilets was out of order"
Cons: "The landing was very bad"
Pros: "easy, no fuss boarding and flight"
Cons: "the queuing to have your bags scanned as you board your flight was confusing as there were 3 queues in the same space for flights leaving within 10 minutes of each other. Not a big deal, but someone explaining which queue to those at the back would have been helpful"
Pros: "It was on time"
Cons: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"
Cons: "Landing - The pram didn’t wait for us at the gate, we picked it up with lagguage. Boarding- the land crew didn’t help or offer any solution for going down 2 floor to the shuttle with a twin pran"
Pros: "I liked the price of my flight."
Cons: "The flight was delayed over an hour and there was no update on the app to indicate it. A lot of time wasted waiting in the airport and a very late arrival in Manchester."
Cons: "Delayed, limited food menu"
Pros: "New plane"
Cons: "Almost 2hour delay"
Pros: "Low price, clean, cheerful cree"
Cons: "No onboard entertainment, seats do not recline, and even a beverage must be purchased"
Pros: "Their friendly service was great"
Cons: "leg room might push me out of their great airline"
Pros: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
Pros: "Staff were pleasant and the pilot did an excellent job in difficult weather conditions"
Cons: "The flight was not stocked with sufficient food and had run out of sandwiches by row 3. Considering food is purchased for an additional fee this is surely makes poor business sense aside from being frustrating for passengers on a 3 hour flight plus a delay. Flights were very expensive especially when factoring in that we had to pay to check a bag, to select seats and to purchase food and drink. Worked out as terrible value for money when compared with an Emirates flight to New Zealand."
Pros: "Arrived on time"
Cons: "Boarding was slow Seat was very uncomfortable, it is like they discriminate against tall people, leg space gets less and less by the year"
Pros: "The landing was hairy and I have never experienced a fish tail landing quite like it before."
Cons: "The landing was horrid and Im sure I lost £15 off the cashier for wine and cheddar crackers was like a magic trick gone wrong. Sort your float for each flight and stop making assumptions with short change and playing games."
Pros: "Flight was well organised and lef on time."
Cons: "Rating of one star for food was because we didn't have any and entertainment because understandably there wasn't any."
Pros: "The food is reasonably priced and tastes good."
Cons: "The seats don't recline and are so cramped you can't possibly take a nap."
Cons: "2 hours delay caused us to lose the day"
Cons: "The take off was delayed too much."
Pros: "Friendly staff, food ok"
Cons: "Shepherded into a small area with very few seats, and anyway, we were held in lanes like sheep! Seating on the plane - narrow and little space between rows. Had to wait quite a while for baggage to arrive."
Cons: "Booked wrong date before confirmation came phoned to cancel was told I couldn't have a refund would never use easy jet again"
Cons: "i had problems abuot paiments and im very anoid with this airline, no peepel to speek to."
Pros: "Boarding was fast and easy. I was directed towards the rear if the plane so I didn't have to walk town the entire plane. I was offered to check my hand luggage in the hold for free"
Cons: "Flight delay both outbound and return"
Pros: "easy boarding"
Cons: "seats don't recline no entertainment very noisy fussy babies on board need ear jacks to drown out passenger noise (kids)"
Pros: "I was offered to check in my hand luggage for no extra fee"
Cons: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"
Pros: "Boarding was efficient when we eventually boarded, could have been more organised."
Cons: "No food left to purchase on a flight that was delayed by 90 minutes, gate staff allowed oversize bags onto aircraft causing issues for crew and passengers, could have been an easy £45 for EZY. No boutique service on flight."
Pros: "On time, welcoming crew on board"
Cons: "Request to put small handbag into half empty flight bag is just petty. If easyJet insist on checking customers through and then holding them in a pen, they should provide facilities/seating - we are not cattle but that is the impression given."
Pros: "On time fantastic !"
Pros: "very nice crew. relatively new aircraft. even so the chair doesn't recline it was very comfortable."
Cons: "very long delay (however it was weather related and the airline could do nothing about it )."
Cons: "The whole thing that it takes off from the old terminal was just awful, every step took twice the time and eventually came running to the plane only to discover that it's going to be late in take off 1 hour late! It ruined my plans! There was no compensation and the flight was not cheap! I had to pay 50€ for the suitcase and 9€for food while for the same price two weeks ago I had a flight way and back with a different company for the same price including food and a suitcase. Never flying with easyjet again"
Pros: "Very comfortable experience. Boarding was easy. Check in was convenient. Crew was friendly."
Cons: "Nothing in particular to dislike."
Pros: "Easy and smooth boarding, on time"
Cons: "Cannot lean backward the seat, no complementary drinks at all, laggege cost too expensive"
Pros: "The crew were very friendly, attentive and helpful where possible."
Cons: "The flight was delayed by 1 hour 30 minutes but there was almost no information about this other than the EasyJet app, even the airport boards provided misinformation. A last minute gate change brought upon a stampede, the flight was overbooked, and whilst not EasyJet's fault, 20 children on a midnight flight did not make for an enjoyable experience."
Pros: "It was on time"
Pros: "Good quality low cost airline for a short 3 hr flight. Easy boarding. food ok."
Cons: "too crowded and many drunk people flying. seats are made for midget size people. prize of food a bit expensive."
Cons: "The flight was delayed for 2 hours when we were INPLANED. Two hours in plane after the boarding with no space to move was really not easy."
Pros: "The smooth flight, the helpful staff. The onboard selection of snacks wasn't bad either and the prices was what I expected."
Cons: "Nothing really, there was no onboard entertainment but that's not a negative because the flight was short only an hour.."
Cons: "One bathroom was broken the entire flight leaving just one open and long lines to it"
Pros: "The leg space was better than usual"
Cons: "I expect water to be provided in any flight, and it was missing"
Pros: "Very kind crew"
Cons: "No drinking water left after 3 hours flight"
Pros: "The price"
Cons: "The flight was delayed Changing info re going to gate meant it was difficult to judge the very long walk"
Pros: "More leg room than some charter flights Nice staff"
Cons: "Flight was delayed an hour or so but it was due to problems back at Manchester airport and not really down to the airline"
Pros: "From pillar to post not one delay."
Pros: "On time, quick boarding. Comfortable flight"
Cons: "No air bridges"
Cons: "Staff at check-in desk were rude. My carry on luggage was taken from me and placed in the hold even though I booked my flight long before Ryanair changed their rules about charging for carry on luggage. The sticky tab that the member of staff placed on my back has left marks all over the handle."
Pros: "Helpful staff especially with disabled access."
Cons: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."
Pros: "The stay"
Cons: "Ridiculous long wait even though Ryanair said to still go for the original time. 9hours in the airport is not good enough"
Cons: "The time of the layover between a Ryanair flight that requires you to check baggage and then pick up from the carousel, go through customs, and an Aer Lingus flight that you then had to check into at the Aer Lingus desk (online check in was not an option) and go BACK through security IS NOT HUMANLY POSSIBLE. This was a huge waste of time and money and I do not recommend using two airlines, especially not if it involves RyanAir and the Manchester airport. I have to cancel reservations that I will not be able to make the rest of the time I’m at this destination. Moving flights cost me €60 and missing my reservation at an escape room is an emotional cost that cannot be compensated. Very unsatisfied."
Pros: "The crew"
Cons: "Uncomfortable seats"
Pros: "front-line staff were sincere. Plane was well-maintained."
Cons: "Chat staff wasn't competent."
Cons: "Delayed, then slow luggage reclaim (I believe that's your problem rather than the airport)"
Pros: "By the time you were up it was on its wayndowm 40 mins"
Pros: "The flight itself was great.... just the 90 min delay that put a downer on things."
Cons: "The 90 minute delay was a bit of a killer... also we where not told about the delay when checking in our hold luggage.... one of my party smoke and where a bit put out to find out about the delay once they had gone through customs etc and then couldn’t smoke."
Pros: "Flight delayed, 20 minutes to get through passport control, chaos at the car park due to changes & fees! Welcome back to England ☹️"
Cons: "Ryanair delays, Manchester airport in general, poor and anti-travelers focused"
Cons: "Flight didn’t leave until about 11 as boardinf didn’t start until after 10 so we arrived in Manchester at midnight."
Pros: "Crew were fabulous, boarding on time and was quick and easy."
Cons: "Plane was filthy, covered in rubbish, crisps, dirty seats. There were no drinks left to buy as it was the last flight of the day, no milk for tea which wasn't good."
Pros: "Cabin crew - efficient, friendly and with a sense of humour."
Cons: "Having to buy Prority boarding to guarantee access to the overhead bins. Seats not that comfortable. Little legroom (i’m average height at best)."
Pros: "Seating was comfortable and more leg room than some other airlines random seat allocated no charge no complaint. Only bought cup of tea so can’t comment on food. Tea was fine."
Cons: "The seemingly squashy way of making sure hand luggage is tagged. Why not use a system of gradual approach. Don’t like euro charging if card used. Seems strange. Cash sterling ok."
Pros: "crew very good"
Cons: "2 hour delay and no information, even changed boarding gate and did not inform passengers who was already waiting."
Pros: "The crew were lovely and the Chicken tikka masala was too, it could have done with a little more chicken in it though."
Cons: "The hour delay in Rome and the heavy landing in Manchester really scared the hell out of me."
Pros: "On time fly gut and prompt baggage handling"
Cons: "Waiting time, unfriendly crew, pilot out of the cabin chatting with the door wide open."
Cons: "Getting charged 220EUR to check in at the airport."
Pros: "Easy and quick and cheap"
Cons: "The seats are too steep inclined"
Pros: "Staff were friendly and helpful"
Cons: "Seats were very uncomfortable, not even a space/pocket slot on the rear of the seat in front to place a book, phone, bottle of water etc Boarding was delayed and this appeared to be due to cabin bags being moved to hold luggage but had not been tagged in advance. Seemed a bit disorganised. Fair enough have the rule about potentially putting them in the hold but make sure they are pre tagged. Flight delayed as a result."
Cons: "We were forced to get on the aircraft when it arrived late, with another 737 taxiing next to it( I know illegal). Then forced to sit on the plane for nearly 3 hours on the ground in heat. Staff were rude and awful. Everything was stupidly expensive, even water!!! When we eventually got to Manchester we had to wait in the plane again for 45minutes for the bus to arrive to take us to the airport. Only one person on passport control. Where our bags were all in a pile on the floor because of some malfunction. Ryanair flights are hell!!"
Pros: "3 hour delay due to an Italian air traffic control strike. Not the crews fault but they handled it well, especially the captain who spoke to everyone face to face"
Cons: "The selection of food was dismal and expensive, glad ok didn't buy as the quality looked poor"
Cons: "40 minutes baking on the bus to take us to the aircraft, Lack of communication Disrespectful and bad attitude of the crew Paying £80 to put luggage in hold to be told as I didn’t report that my case was damaged when I arrived at 01:00 am (in the morning) with an onward journey of 2 hrs I could not now place a complaint! Despite having photographic evidence!! No tap water available - given ice and boiling water I am done flying with Ryanair"
Pros: "The crew didn’t allow a very visibly drunk passenger on board which was good. We were concerned about him coming on the plane so were very pleased they didn’t allow him to board."
Cons: "The plane was delayed and when we did board it was very clear that absolutely no cleaning had taken place. Appreciate the effort not to be any later than we were but not nice to get to a seat with crisps and malteasers everywhere."
Pros: "On time and coat effective"
Cons: "At FRA Airport ryanair sits about a 20min drive from the terminal. Adds 20min to boarding and landing procedures. But this is compensated with FRA being a super efficient airport at the baggage carousel and border control"
Cons: "Dirty seats, tables and floor. Both times we checked in and because we didn't pay for early check in we all got separated despite there being room to all sit together or at least in pairs. Had to pay to move to sit together. It costs £80 to bring a suitcase for the hold, however if you don't pay for priority boarding your handluggage gets placed in the hold anyway despite there being more than enough space in overhead lockers. If I had known how much it would be to pay for the 'extras' which area really basic requirements, I would not have booked with Ryanair. Next time I'll be going with another company who actually provide a basic service"
Pros: "Accessibility guys in both Bergamo and Manchester were brilliant."
Cons: "Delayed for 2 hours the first hour was on the departure boards - fair enough but almost all of the second hour was on the plane with hardly any information at all."
Cons: "Delayed flight then held in pens for ages then held on the plane too."
Pros: "Ryanair still not putting their customers first. Poor experience checking in online. Had to use online chat which needed several attempts to get an answer, be careful calling Ryanair as they charge 13p per minute"
Pros: "Flight was on time"
Cons: "Couldn't take on bag as not priority. Booked extra leg room seats expecting priority but no longer Won't travel with Ryan air again"
Cons: "30 minutes waiting, New lugguage policy!"
Pros: "Early take off and excellent all round"
Pros: "Friendly staff and comfortable seats"
Cons: "The delay."
Pros: "Staff were friendly and helpful. Flight to of only a few minutes late, considering the appalling weather back in the UK, I expected more of a delay."
Cons: "Rear door wasn't accessible, so all passengers were loaded through the front. A bit more organisation of getting rear seated passengers on first would have facilitated a faster/safer boarding for all."
Pros: "on time"
Cons: "Flying shop"
Pros: "Boarding was relatively quick"
Cons: "Left late and the staff were a little rude"
Pros: "The crew traveling out of Rome was pleasant is the only thing positive I can say."
Cons: "-we paid extra for priority boarding and did go through the line first to board the shuttle to the plane but then they had everyone else from the overbooked plane crowded like sardines into the same shuttle. It was a waste of money. -traveling to Rome on Ryanair we took samsonite carry on luggage onto the plane with no problems. Leaving Rome we were told to recheck our luggage size. The wheels stick out a little and they made us pay 100 Euros to check our bags. Once on the plane we saw many passengers with luggage and bags much larger than our own and did not have to pay to have them checked. We were the only Americans on the plane. -The seats do not recline and are at a 90 degree angle which is very uncomfortable for a 3 hour flight. -the crew traveling to Rome was very rude. -the seats were dirty with food and crumbs before I sat down and there was trash and food on the floor. It is as if the plane is not cleaned routinely."
Pros: "Arrived early, a bit confused as to why our bags had to go in the hold but they arrived in a very timely fashion and although the 3 of us were separated, I was in a fire exit seat and my long legged son also had extra leg room at the front. Bonus!"
Cons: "I wish the seats could recline just a little. I can't read without feeling sick so a 3 hour flight can be pretty uncomfortable."
Pros: "Easy online check in with no need to visit a desk anyway, unlike Jet2 who enforce an online check in only for you to have to do it all again in person."
Cons: "Unnecessarily held at the gate for 45 minutes as the departures boards showed the flight as boarding - no way to get out of this area so stuck. Flight left late and then had to queue up to get access to a drop off area so missed my onward train connection. Paid for food in pounds but given change in Euros - disgraceful - don't offer to take payment in a currency you can't provide change for. Overall a poor experience, will not be flying with RyanAir again."
Pros: "That it took off and landed. That's all."
Cons: "Being made to queue for almost an hour, with staff seeing and allowing people to push in front because they had a child (over 5y.o) with no regard for people who queued. Staff then came from the back to the front of the queue telling people they had to put their carry-on luggage in the hold. When questioned why, the response was "you either do it or we won't let you fly. You don't like it? What do you want? It's Ryanair, deal with it." Very disappointing, flown many times with Ryanair but never been treated like that. Also disgusted with the new policy of having to pay to sit next to your partner of the same booking. Disgusting."
Pros: "That it is over"
Cons: "Extra leg room seats at the front of the plane don't actually have more legroom, and priority boarding is a farce if those without it can board the plane before you"
Pros: "Seat ok"
Cons: "Delay with no information.this is an airline that although cheap has no interest in customers"
Pros: "Left 15 mins late due to idiots not making the gate on time and luggage having to be found for them and arrived on time in Manchester so well done Ryanair!!"
Cons: "Kept staying for 1 hour unnecessarily. Plane late. Flight late, arriving 1 hour late. run out of many refreshment options, plane dirty."
Cons: "The seats are uncomfortable hard plastic"