TLV - SJO
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TLV — SJO
6 Aug — 13 Aug1
Round-trip
1 adult
Economy
From?
To?
Sat 06.08
Sat 13.08
Good to know
Low season | August |
|---|---|
High season | July |
Cheapest flight | ₪1,502 |
Average price round-trip | ₪3,471 |
Good deal round-trip | ₪3,328 |
Good deal one-way | ₪1,922 |
Best time to beat the crowds with an average 20% drop in price.
Most popular time to fly with an average 30% increase in price.
Flight from Tel Aviv Ben Gurion Intl to San José Juan Santamaria Intl
(avg. price over the last 2 weeks)
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When to book flights from Tel Aviv to Juan Santamaria Intl
Estimated round-trip price
Average price per month
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Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for ₪1,922 or less one-way and ₪3,328 or less round-trip.
- The cheapest flight from Tel Aviv to San José was found 89 days before departure, on average.
- Book at least 1 week before departure in order to get a below-average price.
- High season is considered to be June, July and August. The cheapest month to fly is August.
- Morning departure is around 18% cheaper than an evening flight, on average*.
FAQs for booking flights from Tel Aviv to San José
Top 5 airlines serving Tel Aviv Ben Gurion Intl to San José Juan Santamaria Intl
Scores according to KAYAK customer reviews8.0
SWISSOverall score based on 9313 reviews
8.2Boarding
7.8Comfort
8.6Crew
7.7Entertainment
7.9Food
Perfect.
Clean cabin and lavatories. Crew friendly, attentive and helpful.
Pros: "All was Good, no special negatives."
Cons: "Not worth my time to comment."
Pros: "the crew were so nice"
Cons: "not enough room between seats"
Cons: "It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from."
Pros: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."
Pros: "Everything aside from the food and cabin atmosphere."
Cons: "Food and cabin atmosphere. The cabin felt very stuffy and warm."
Pros: "The crew was good"
Cons: "Place for the legs and better food"
Pros: "The crew were very friendly."
Pros: "האוכל והשירות מצוינים והטייסים מצוינים"
Cons: "מקום ישיבה צפוף מידי"
Cons: "Lost baggage"
Pros: "Nothing"
Cons: "Nothonh"
Pros: "Best flight for a long time. great service and entertainment."
Cons: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."
Pros: "Everything"
Cons: "That it wasn’t a flight to denver"
Pros: "All of the flight crew was personable and ready to accommodate any need we might have. Before we could ever get hungry, the staff was coming down the aisle with another serving of pretty good food!"
Cons: "We did have to wait on the plane for an hour after boarding, but I believe that was mostly due to wind."
Pros: "Good product"
Cons: "Seat had some problems, but the crew fixed it for me"
Cons: "I felt like a sardine."
Pros: "Nice experience."
Cons: "Seats are not so comfortable. Crew is nice, but not too nice"
Pros: "Problem free."
Cons: "It was a great flight."
Pros: "Excellent food. Lovely service. Departure and boarding on time."
Cons: "No entertainment at all. Very limited leg room"
Pros: "The staff was polait"
Cons: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"
Pros: "Crew was courteous."
Cons: "Nothing"
Cons: "Ok, old plane."
Pros: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."
Pros: "The flight was smooth; Attendants were nice and everything worked according to schedule"
Pros: "Very comfortable and attendants were very attentive."
Cons: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."
Pros: "The Israeli crew on El Al were very polite and tried to help."
Cons: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
Pros: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
Cons: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."
Pros: "The new aircraft"
Cons: "Lavatory wasn't clean enough"
Pros: "Great flight crew and equipment. Courteous and helpful."
Cons: "Rude gate staff who boarded economy and business all at once causing a 45 minute delay. Indifferent to passenger complaints and only had one boarding scanner for the entire flight. Slow and inefficient, and worst of all, unapologetic."
Cons: "Don't like to wait for no one 30 min inside airplane"
Pros: "Everything was great :) food is good, crew is perfect"
Pros: "entertainment was fine"
Cons: "Everything was ok except that confusion we had while ticketing. Although we have been assigned on on carrier the flight was operated by a different one, which was not cleared in the purchase paper."
Pros: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."
Cons: "Cervise was not so good was waiting almost 3 hours on check in"
Pros: "Overall very pleased with the airline"
Cons: "The only complant I have is not enough leg room but the price was great so it was a compromise."
Pros: "I liked the comfort of the aircraft and entertainment"
Cons: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"
Pros: "the punctualty"
Cons: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"
Cons: "Both flights were excellent. At Zurich airport is were I was disappointed in some staff at the gate. Two employees were rude towards me but the flight home & the staff made up for it for being very friendly & helpful. Over all would fly Swiss air again"
Pros: "Flight was good and comfortable"
Pros: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."
Pros: "Great kosher food! Very kind attendants."
Cons: "not enough foot room."
Pros: "Everthing went as planned. Left on time. Cannot complain."
Pros: "Friendly flight attendants. Great food"
Pros: "The seats The crew"
Cons: "Delayed on two flights Too hot on the first flight despite a number of people complaining"
Pros: "Great food and drink options."
Cons: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."
Pros: "Zurich airport"
Cons: "Not enough food. We had over 2 hours delay in the plane while in JFK and I got served only basic crackers and water. You should start whatever the customer wants when such a long delay in the plane. Lastly, the weight limit for ist connection flights was small plane and the lady who checked my hand baggage approached me not nicely."
Pros: "Overall good value for the price paid. The service is great and friendly."
Cons: "The entertainment system needs some improvement and upgrade."
Cons: "They didn't let me on the flight because I'm disabled pure discrimination"
Delay information
Very cramped flight, overhead bins were all completely filled, and passengers had to fly with bags by their feet which was not very comfortable for me personally.
They canceled our flights that went on anyway.
Pros: "Overall a nice and good flight"
Cons: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."
Pros: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Cons: "Move the drapes a few more inches back."
Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"
Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Pros: "Staff were professional and polite."
Cons: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Cons: "Information on arrival time was not correct"
Pros: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."
Cons: "Not being 1 hour late"
Pros: "Slow service."
Cons: "Better communication!"
Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Pros: "The flight crew was so friendly and the food was really good."
Pros: "Nothing"
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Cons: "Lost all our bags so couldn’t ski"
Pros: "Friendly staff"
Cons: "Security check at gate; No priority"
Pros: "Good"
Cons: "Nothing"
Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Pros: "Smooth flight."
Cons: "Seat a little cramped."
Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Cons: "old screens and entertainment system leg room to small"
Cons: "Our lougage did not arrive"
Cons: "Nothing special"
Pros: "Crew was great, very nice"
Cons: "Not enough legroom"
Pros: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Pros: "Interior of the plane was clean. Smooth landing."
Cons: "Pilot did not avoid turbulence"
Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Pros: "Able to fly direct to ansterdam"
Cons: "Have to lay over on the way back. More expensive than other airlines."
Cons: "The movie selection did not seem extremely varied."
Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."
Pros: "Left ontime and service was excellent."
Pros: "Nothing"
Cons: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Pros: "Airlines issue"
Cons: "Profiling certain customers"
Pros: "Helpful and smiling cabin crew."
Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Cons: "Dutch sub titels would be nice."
Cons: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Pros: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
Pros: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Cons: "The food was okay, not that great."
Pros: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Cons: "Nothing to be honest . All positive."
Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Cons: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"
Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Pros: "Same as above"
Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed that the flight didn't have wifi / USB):"
Seating was run down.. needs lots of improvements..
beware of tight connections at CDG... big airport , bussing from the plane is time consuming...
Boarding was cumbersome
The staff were excellent, very helpful and efficient
Boarding and online chkin was very good, food was not to the expectations.
It was great
Pros: "Seats ok. Crew is super. Drinks offered"
Cons: "Nothing, AF rocks"
Cons: "Entertainment system was not working on all seats"
Cons: "Short and sweet"
Pros: "The crew was perfect"
Cons: "No wi fi on the plane."
Cons: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."
Pros: "Very friendly crew"
Cons: "In-flight system had some errors"
Cons: "Staff Curtsy and overall gestures!!"
Pros: "Na"
Cons: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Pros: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."
Pros: "The crew was very friendly."
Cons: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."
Pros: "Incredible staff. Super polite"
Cons: "Entertainment worked sporadically"
Pros: "Great food and friendly crew."
Cons: "Seatback system was old and not very functional."
Cons: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."
Pros: "On time, no hassle."
Pros: "The cue lines per zone are the most brilliant idea!"
Cons: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Pros: "Flight was in time"
Pros: "On time, staff was nice."
Cons: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
Pros: "Good selection of movies"
Cons: "Na"
Pros: "That I was able to sleep a bit on the flight - and that we gained an hour."
Cons: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Pros: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Cons: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."
Pros: "If the flight would have leave in time we would receive our luggage in time"
Pros: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."
Pros: "Absolutely everything perfect."
Cons: "Through my own fault I ordered a different seat instead of window seat. :)"
Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"
Pros: "Nithing"
Cons: "They were unfreindly and rude."
Pros: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Cons: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Pros: "I would like to come on time each trip because I got two late time before with airfrance"
Cons: "I was asked to change my seat repeatedly"
Pros: "Crew was welcoming"
Cons: "Space between the seats was too small."
Pros: "Short, lots of leg space"
Pros: "Very old plane with very poor screens where images was horrible"
Cons: "They lost my luggage"
Pros: "No delays, service with a smile"
Cons: "Nothing to report."
Pros: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Cons: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."
Pros: "Amazing service, seat and FOOD"
Cons: "Nothing"
Pros: "Cheap aircraft, not even headsets"
Cons: "Dirty aircraft, I expect more when I pay a lot"
Pros: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."
Pros: "Efficient check-in."
Cons: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Cons: "Too crowded"
Cons: "Meal choice missing kosher non-gluten combination."
Pros: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."
Cons: "delayed flight, hot overall plane, personal TV malfunctioned a lot"
Pros: "Loved the lovely food and wine from Air France, they even serve fresh french bread with camembert, ice cream, champagne (in economy) and brandy with your coffee!"
Cons: "The cabin on the 777-200 was far too hot (about 25c) and with no individual air vent I found this unbearable on a 12 hour flight. And despite the flight taking place entirely during daylight hours and leaving at 10:30 am, inexplicably we were made to all pull our blinds down and the lights went off after a couple of hours - in the middle of the day and for about 8 hours! So although I had paid for a window seat there was nothing to see apart from the window shade. As it was the middle of the day I could not go to sleep, the person in front of me reclined fully so for me the flight was a hot, claustropobic, dark hell. An utterly miserable experience. I felt like I was going mad, trapped in my own little cell."
Cons: "The flight was late arriving, so consequently we had to pay a taxi to hotel, as shuttle had finished for the night. Air Canada staff let people know 10 mins prior to boarding that we needed the app to view movies in-flight. Most people couldn't download quick enough, & airport Wifi was not optimal"
Cons: "They wouldn’t wait 10 minutes for us to arrive on our incoming flight."
Cons: "Again very disappointed. No food, no flight monitoring and no tv access. Felt very "cheep". Cop o see idea far far better."
Pros: "Flight was ok overall. Staff were nice."
Cons: "I don't think there was enough crew on board to serve all the passengers. Water was only offered once. I did get to watch free movies from Vancouver to Toronto. However, you had to pay for entertainment from Toronto to Costa Rica"
Pros: "the over seas flight was fine... once we got on board"
Cons: "The desk does not open until two hours before your flight. Our flight was canceled, 10 minuets before boarding .... with no recourse we were booked on the next day. It took the airline 3 hours after the cancelation to get out luggage back. When we finally got out, the next day, our flight was delayed and we almost missed our connection. Every one who was trying to make the same connection said that every time they fly Air Canada they are always running. We needed up being the last ones on the plane.... they gave away our seats so we were separated for 12 hours. And shoved into corners!!! Our bags made it two days late."
Cons: "Connecting flight in Toronto late 4 HOURS!!!!! There is no excuse for such delay. Another plane should have been made available for the flight."
Pros: "Every thing"
Cons: "Everything was amazing"
Pros: "Everything went well, the crew was great."
Pros: "Once on plane all OK"
Cons: "Check in unhelpful to being rude by ignoring people and avoiding getting advice from higher ups. Worst service I Have experienced in 60 years of air flight three times a year ,at least"
Pros: "Everything else was great"
Cons: "No movies"
Pros: "Disable passenger here. They were very helpful and accommodating"
Pros: "We were given a $10 meal voucher in Toronto for the 2hr delay, nothing was done for us in windsor after waiting close to 5 hours."
Cons: "Flight was delayed from Windsor to Toronto for hours the. Again from Toronto to San José."
Pros: "Seats were fairly comfortable. Crew on flight from Toronto to San Jose were friendly. Crew on home flight very aloof."
Cons: "Did not know you should pre book food. They ran out. Very frustrating. Said they had breakfast food and snacks. All that was left by the time they got to our seats were chips and nuts. And they didn’t seem to care. Entertainment worked better on way back. Could not get it going on way there, even with crew assistance. Line ups for check in in San Jose were crazy. Over 40 minutes."
Cons: "Not enough leg room Cramped seating area in coach"
Pros: "Crew we're very accommodating and friendly."
Cons: "Seats extremely narrow and back support non-existent."
Pros: "Overall, flights were ok"
Cons: "4 hour delay in Toronto for our connection."
Pros: "great crew."
Cons: "no wifi on a transatlantic 12 hour flight!!!!"
Pros: "Crew was excellent"
Cons: "Entertainment system did not work for the first two hours"
Cons: "the food"
Pros: "Service on the plane was good"
Cons: "Boarding took forever and the plane took off an hour late due to boarding inefficiencies)"
Pros: "You fly a beautiful plane, the Boeing 787. Excellent entertainment, more comfortable seats, and just about everything on this plain was upgraded. It is a case study of how to do things right. The most impactful for me was air humidity. It was refreshing to fly and not feel like I've been in the Sahara desert at high noon. So, your starting point is really high, but you really need to look at your service."
Cons: "our flight was 40 minutes late in departing TLV. My connection in Toronto then was changed to a later flight, which was then delayed too by 50 minutes. all in all a 14 hour flight with connection ended up being close to 18 hours. My biggest two complaints about the flight itself is the food & the toilets. Your meals are the worst I've had in a major airline, and you should not serve customer frozen of close to frozen bread or sandwiches. If you are serving rolls, sandwiches or pitas, or bagels heat them up first. El-Al has been doing it for decades, go look at how they do it. But besides the bread/sandwiches issue, your meals are a really bad version of frozen supermarket meals. Just terrible all round. The other complaint is the bathroom. It was not cleaned frequently enough."
Pros: "Seat were comfortable (however the struggle is when you have someone with long legs behind you...)"
Cons: "Entertainment was using the app, they could have had a sign at the gate so those of us that didn't have it could have download it before boarding."
Pros: "Tel Aviv security is confusing and time consuming but Air Canada helps you make it through. Flight is on a comfortable new airplane with gray movie selection. Two full meals and a snack provided."
Pros: "Very accommodating with my seating requests; very kind staff and nice new plane"
Cons: "Got delayed in toronto for 24 hrs and there was a lot of waiting and disorganization"
Pros: "The food was good, staff was pleasant"
Cons: "Flight boarded late, left an hour late with no explanation, causing us to miss our connecting flight in Toronto. They did switch our boarding passes to a later flight, but only 1 of 3 pieces of luggage arrived in chicago (as did also to 4 other families on our flight) it took 2 more days until we received them."
Pros: "Very friendly flight attendants. Great food!"
Cons: "This is not an Air Canada flight, is a Rouge flight, meaning there is no service, no screens, not even blankets on board. I didn't know that until after confirming my reservation, and it makes all the difference. For a low cost flight, the service is ok, but it shouldn't be advertised as Air Canada at all."
Cons: "AIr Canada lost my luggage and the return flight was late"
Pros: "Fantastic service. I will use Air Canada again."
Cons: "The delay was unforeseen but acceptable."
Pros: "The service was very good and the flight felt safe and smooth."
Cons: "Very crowded plane with very little legroom (and I am 1.65m). The food could be improved. Entertainment was decent, but the design of the controls embedded in the armrest caused my neighbor to disrupt my programming often. It was inadvertent, but still annoying."
Cons: "There was no information for the new rules of eTA and I've lost my flight from Tel Aviv to Toronto to my friends baby's baptism. Shame!"
Cons: "Not on time. I missed my connecting flight"
Cons: "The flight was delayed about an hour and a half, only after some time at the gate they explained it on the mic.I had a connection flight, and before landing they mentioned there will be agents helping those with upcoming connections to catch them up due to the delay, but those people just pointed me in the general direction of the gates. I had to ran all over the airport, confused after the terrible long flight, and since it was my first time there. I made it at the last second, they changed my seat without my permission and didn't have enough room for my bag so I had to check it. The general attitude of the crew was reluctant at best.The food was mediocre, like what you would have gotten in a flight 10 years ago, and they gave beef to people who asked for chicken. I wanted to be more cool about it, but it was a terrible flight in every Aspect, and I never even got an apology or a follow up."
Pros: "Everything was amazing! On time and nice flight!"
Cons: "I lost my book, if someone can contact me of where to retrieve it, that would be great! Thanks"
Pros: "Staff was super nice to my surprise."
Cons: "Flight was late."
Pros: "The attendants were helpful The food was good"
Pros: "the mounties rock, seriously"
Cons: "Flight was pleasant and food was good. I ordered veggie meal and for some reason I didn't get it on the second meal."
Cons: "Food was bad,"
Pros: "The staff was very friendly and extremely accommodating."
Cons: "There could have been a bit more on the entertainment selection side."
Pros: "Great seat-back system, very good food and friendly, helpful service both in the air and on the ground. Very nice to let families board fairly early."
Cons: "Entertainment choices could have been a bit better. Would have preferred to be able to get seats more than 24 hours in advance as a group of 4 (without paying exra). I think we got the last 4 seats together."
Pros: "The crew was nice and friendly"
Cons: "The seats are too tight"
Pros: "The crew was polite and friendly."
Cons: "The food was not good"
Cons: "Having to pay for changing return date. You should have an open ticket option for extended stays"
Pros: "Arrival times for principle flight..."
Cons: "Long walks at Toronto..."
Pros: "Air Canada is a first rate provider. Their air rates are better than most other airlines, and the value for the money is exceptional."
Cons: "The plane was SO, SO COLD. The entire plane of people were miserable. I literally shivered all the way from Toronto to Istanbul, huddled next to the stranger next to me, who was also freezing. It was unreal how cold it was. People kept asking the staff to turn the A/C down, to no avail. I couldn't wait to get off that flight."
Pros: "The flight from Tel Aviv to Toronto was excellent and the food was great. I'm definitely using Air Canada in the future!"
Pros: "The crew appeared overworked and understaffed. I feel that there should have been at least 2 to 4 more to help with the large number of passengers on the plane. It appeared to be more than full and perhaps extra seating was added."
Cons: "The plane was overcrowded. Seating was extremely uncomfortable and much too narrow. I am a relatively thin person but the person to my right was large and kept on pushing into me during the entire flight. Plus it took us over an hour and 30 minutes before we left the airport because we had to wait until the entire plane off boarded before a wheelchair could be brought for my wife. After the wheelchair was brought and we picked up our luggage, (2 bags), which by the way were the last 2 on the carousel, there was only one line through customs for people with special needs. By the time we left the airport I spent at least 45 minutes trying to find the cab which had been sent from Rochester, NY to pick us up and when I finally found him he wasn't allowed to stop in the taxi lane to pick us up in the taxi lane because he wasn't an authorized cab in spite of the fact that I told the security person that my wife was in a wheelchair and the weather was close to 0 degrees celsus and it was snowing."
Cons: "1. I ordered kosher meal, and we haven't because it finished. 2. The flight was full I couldn't findo a sit with my kids. I sit separately."
Pros: "Friendly staff, not as crowded as most airlines"
Cons: "There was nothing to not like -- they might need a few more rest rooms for the coach classes"
Half hour late but is ok!!
La variedad de películas estuvo excelente! El servicio muy bueno en general.
The flight from Madrid to NYC was operated by American airlines,it took them a while to figure it out that I'm on flight number 095,it was really frustrated and a lot of pressure for me.finally a wonderful lady figure it out and helped me to go on the flight back home to NYC.
Pros: "Iberia is great"
Cons: "Great airline Iberia is great"
Pros: "Food was very good and crew was very friendly"
Cons: "Seats were very small... very uncomfortable travel 10hs in a tight seat!"
Cons: "Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage."
Cons: "The suitcase did not zrrive"
Cons: "The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness."
Pros: "Left on time, arrived on time, new plan, nice crew"
Cons: "Wi-fi did not work"
Cons: "The seats are amazingly narrow and uncomfortable for 5 hours flight."
Cons: "Toilets were REALLY dirty"
Cons: "The attention to the passengers by the flight attendants. This applies only to one attendant that was not very helpful"
Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Pros: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"
Cons: "Pedí que me manden la factura del vuelo y no me a llegado nunca."
Pros: "Todo excelente, ningún problema, el abordaje, el servicio dentro del avión, el personal, todo como debe ser!"
Cons: "Ningino, no hay quejas al respecto, no hubieron retrasos, todo se realizó de acuerdo a la establecido"
Pros: "Low cost and they were on time."
Cons: "I am under the impression that any international flight exceeding 6+ hours are supposed to serve food. This was not the case. Food was only served to people who had ordered it. Not even a glass of water was served."
Pros: "The flight was short and smooth."
Cons: "Iberia put me on standby with no notification or explanation. My entire trip came to a screeching hault. The stress and anxiety of waiting to see if I got on a flight with my new fiancé was wildly inexcusable on Iberia’s end. I am incredibly lucky to have made it on but it is deeply disturbing that Iberia would rely on luck so heavily after screwing me out of a seat I payed a lot for. I would have missed my connecting flights and been stuck in Spain for god knows how long since they wouldn’t tell me other flight information. I am very worried about flying with Iberia again."
Pros: "Movies, organized boarding"
Cons: "Crew unhelpful arrogant"
Cons: "The food was bad."
Pros: "Liked that each seat had its own screen for viewing and the selection of movies."
Cons: "We specifically paid and picked seats in advance towards the front of the plane and when we checked in at the counter the day of they reassigned us to different seats that they choose at the back of the plane without giving us any type of explanation for doing so. What was the point then in charging us extra to pick our seats?! Also when the person in front of you reclines their seat back you are left with very little room."
Cons: "Crew wasn’t unfriendly , no food was provided"
Pros: "Staff was very nice There was a medical emergency that deleted our deplaning Passagers were concered regarding their connection The medical staff was still on board when we deplayed"
Cons: "I was not able to check in on line Had difficulty in getting a contact phone who dismissed my concerns Just said show up two hours before Good thing I went earlier since Ben Gurion has long lines for security before one gets to the ticket counter"
Cons: "Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years."
Cons: "Seating and not so friendly"
Cons: "the portion Tel Avivi Madrid was very poor. The plane was very old the business clase very bad. The seats were very old No space for the foots and NO entreatments service available. This in a five hours flights, Just horrible."
Cons: "No WiFi on a 10 hour flight!"
Cons: "Krew. Comfort srat . Space."
Cons: "My USB connector didn’t work"
Pros: "Internal Wifi to watch movies and music"
Cons: "Flight attendants busy and not care much about the passengers. Asked for water twice and never arrived until I got up and went to the back of the airplane to ask again"
Pros: "Nothing stands out."
Cons: "The seats are cramped, no leg room. The passenger in front of me reclined her seat and spent the majority of the flight in my lap. The temperature on the plane was hot. if you're in an aisle seat you might feel the air conditioner but not if you're in the center of the row. There are not air vents above the seats. This was a long flight to be miserable."
Pros: "Seats in the first flight were very tight"
Cons: "No space for the legs!"
Pros: "Great array of entertainment. The food was tasteful."
Cons: "No clear direction when attempting to board. Several passengers were unaware of what to do. Couldn't find the reclining button."
Pros: "Seats were too crowded. No leg room."
Pros: "At this moment only the entertaiment."
Cons: "I would have like them to have been more humane and provided me with enough information so I could go ahead and get me something clean to wear right away. Tonight after I called they still don't have information on my luggage, and overall should have a better management, cause once I give my luggage to them, I expect them to care for it, that is implied on the customer service agreement."
Pros: "Attention and FOOD! Although it was a very small brunch it was amazing!"
Pros: "Flight from tel aviv to Madrid was awful. Bathroom was dirty and no hand soap. Ordere d a special meal and never came. It was so cramped you couldn't move. I was betwee 2 tall men who placed there legs under my seat. No direction for connection flight."
Cons: "My connection flight to use was better on americal"
Pros: "Boarding was very efficient"
Cons: "Staff was not very accommodating. Plane air-conditioning did not work well and then as very hot"
Pros: "Attention was very goog and polite"
Pros: "Seat location"
Cons: "Staff was slow. Dirty food tray left at seat for over an hour. Food was terrible"
Cons: "Food was just ok"
Pros: "Great crew, funny and friendly. Really enjoyed my first experience on Iberia. The Economy Plus was really nice. I wasn't expecting a preflight beverage. Nice touch."
Cons: "First leg of flight, the most uncomfortable seats. I had literally no leg room. Will never fly them again. Second leg different aircraft, much newer. Happier crew better food. But still won't fly them again because of the first leg. It was unacceptable"
Pros: "Boarding on time."
Cons: "Entertainment- not a good selection of movies. In one of the flights there was no entertainment at all. Food and drinks in that flight was served late. I thought they should serve drinks more frequently."
Pros: "Everything fine. Attendants very good"
Cons: "Everything fine"
Pros: "Crew was very not ve however flight was delayed causing no us to run to our connecting flight to Miami."
Cons: "No free snacks were provided on this flight."
Pros: "Good seat , short flt. Too short for food."
Cons: "Did not know I would have to pay extra for luggage. I may have overlooked something when I booked."
Cons: "Food Bording Confort"
Pros: "I liked the entertainment, the food and the good service from the ladies and gentlemen"
Pros: "We did not get Kosher meals even so we order it while buying the tickets. The crew was very nice and help us with the kids meal"
Cons: "W"
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