Crew help with bags in bin
Major miss in rescheduling causing us to miss flight.
Last minute change to our terminal and gate made our well-planned departure hectic and less enjoyable experience. Luckily we were at the airport 2 hours before the scheduled flight. We were moved from Terminal 2 to Terminal 4 right when we arrived at the gate. Although Delta had a shuttle that allowed us to move terminals without going through security a second time, the shuttle dropped us off at the bevy of the terminal. We had to walk over 3 miles to get to the very last gate, and the moving escalators were out-of-order. It also did not have any bathrooms or fast food, even just hot coffee, nearby. After reaching our gate, my son who has asthma was sweaty and had to use his inhaler again.
Missed flight because flight was delayed from Grand Rapids
Pros: "Safe travel"
Cons: "more masks"
Pros: "Crew was very friendly and took good care of the passengers"
Pros: "Christina brown was amazing at gate"
Cons: "Terrible late. Kept getting delayed then finally took off and lost cabin pressure. Had to circle back and land. I finally gave up on the flight and rented a car to drive to Fort Wayne."
Cons: "A lot of turbulence"
Pros: "We were in coach and the crew made us feel like it was business class!"
Pros: "We left on time and arrived early. The seat in comfort class had excellent leg room."
Cons: "The food was mediocre, to say the least."
Pros: "all good"
Pros: "Crew was nice"
Cons: "It would have been better if the flight wasn’t 3 hours late."
Cons: "The Male flight attendant was rather rude"
Pros: "Not comfortable a little but scary on the flight to Detroit. Way better coming back to Denver"
Pros: "Informative communications during delay"
Cons: "Rushing to board resulting in bad customer service during boarding"
Pros: "The flight crew were really polite and helpful."
Pros: "I liked the service to see if there was a chance to upgrade because of the connecting flight and even though there was a delay in the plane arriving to Alaska, the quick turn was excellent and we were in the air within a short period of time."
Cons: "The comfortability and that’s rear even if I had the middle seat. I had it on my way towards Alaska and didn’t have any issue"
Pros: "boarding the plane was simple and easy, and the flight crew, what I saw of them were friendly and attentive to first class only."
Cons: "another boarding passenger had to explain that I was in his seat, because the lockers/overhead bin for my row was over his row making seating confusing. the cabin seats were so close to each other that a normal sized person could not sit without elbowing the person next to him or her."
Cons: "I checked bag at the gate voluntarily in advance and was able to board zone 1. However, when I got to my destination, I found that a large iten had been removed and was missing. The staff would not help locate or recover it."
Pros: "Crew were cordial and attentive."
Cons: "Entertainment system. Seats comfort on Boeing Jets. Customs is Munich is to slow. Many German employees walking and standing around while passengers were confused as to where to go and how to proceed."
Pros: "Nothing really getting home"
Cons: "Freezing whole flight Coffee was warm not hot Lady in front of me never charged for her drink (beer)"
Pros: "On time. Pleasant crew although one was a little green. Short flight. Good communication."
Cons: "Squished into a seat that I paid extra for more room. Yes I had more leg room, but my legs were pressed Up against the person next to me. And for the extra money I paid, the snacks could be a little more substantial. And only a small glass of soda. Really, if this was Delta comfort What were the cheap seats like?"
Cons: "It was very hot and did not cool down"
Pros: "Food was good and so was the movie selection"
Cons: "Boarding was slow and the interviewers were disrespectful. Also I was upgraded last minute and I could never understand the system by which upgrades to first class are granted. Just because I used my points to buy the flight I wasn’t eligible for an upgrade to the one seat left in first class even though the flight is full and I am the first one on comfort+ upgrade list and there was no one on delta one upgrade list."
Pros: "They let us preboard because of my handicap. And we slep through boarding til we landed."
Pros: "Big bathrooms, friendly staff, free eyemaks"
Cons: "Flight was canceled due to weather. Was told I could get reimbursed for a rental to drive from ATL to SAV. When I went back to Delta after getting home to Savannah, was told there is no reimbursement for car rentals."
Pros: "The flight was on time and not over booked."
Cons: "The seating was cramped. There were mediocre snacks, but no food or entertainment."
Cons: "Landing was frightening."
Pros: "It was on time"
Cons: "Minimum everything"
Pros: "A pretty well-run flight, till we landed and waited on the tarmac for a gate. Otherwise, uneventful. Lunch was decent. Crew was good."
Pros: "see above"
Cons: "See above."
Pros: "Very clean plane and comfortable. Great friendly crew and very good service."
Cons: "Wifi service was slow but acceptable. Not a big issue."
Pros: "In flight entertainment was great, lots of snack options."
Cons: "A lot of confusion between ground crew and plane crew. They insisted on prepping the plane for food service even though we had waited for several hours due to mechanical issues and weather delays. It was 3am folks and the last flight leg was 45 min... we all just wanted to get to our destination. It took 50 minutes to prep that plane... there were infants crying and people were miserable and exhausted. The only word that comes to mind is dehumanizing."
Pros: "I fly non Rev so it's great to fly economy comfort for free"
Cons: "Seats were available so not a bad experience. Sometimes not knowing if I'll make the flight is unnerving. It's worth it however for the flight benefit I book directly through Delta so very curious how and why Kayak is requesting this survey"
Pros: "Cabin crew were excellent and so friendly and down to earth."
Cons: "The seats are very hard but I find this with all the airlines now"
Pros: "The friendliness of the staff and movie choices"
Cons: "Seat space"
Pros: "The flight attendant. Lovely and professional."
Pros: "Great crew presentation of safety and other announcements, friendly anf courteous, except..."
Cons: "crew seemed to arbitrarily decide not to serve anything on the flight. Announced the flight was too short to serve anything, so they didn't even try. I've flown this hop many times and have never heard this excuse."
Pros: "Flight took off and landed on time"
Pros: "Smooth flight and always a plus to see a beautiful smile throughout the trip from our Flight Attendant Stefany!"
Pros: "Smooth ride. Delta got everything right from takeoff to landing."
Pros: "I needed to change my flight because my international flight from Buenos Aires was delayed due to a national work stoppage and I would miss my scheduled Delta flight from JFK to SAV. The cost difference to take a flight later the same day was exorbitant (over a $500 additional cost to the price of the original ticket) so we elected to fly back to SAV two days later. I do not understand how airlines can get away with charging such exorbitant ticket prices--these prices should be regulated!"
Cons: "Aeromexico has terrible customer services from check in to over the phone. There are no other options and I can't believe Delta works w/ them. Just no words to describe the horrible experience all around."
Pros: "Ticket price in coach was good. Lots of available flights. Legroom was much better than expected. Service very good."
Cons: "Wifi is not free and expensive. Not enough pricing options and costs more if you don't buy a plan before the flight."
Pros: "the Ground team from Israel to New York was amazing and very helpful."
Smooth flight. There was a weather delay but the captain kept us well updated regarding wheels up time. The cabin crew was extremely helpful to passengers who had connections at DFW.
Missed our connection due to delayed. Ended up with a replacement flight with connections getting us in really late and annoying..
The AA employees at George Bush were phenomenal. They were helpful, kind, and efficient. The airport was packed and they and the TSA moved us through the lines quickly and efficiently. Both of my flights were on time!
After 1 hour late departure and on a 5 hour flight they only offered a drink and a cookie, Why? The tickets are really expensive OMG
There was no entertainment and again, the seats were very cramped and uncomfortable.
Pros: "Boarding was ok"
Cons: "No entertainment screen and no free wifi. They let you sign in to their entertainment on the phone, but first of all the screen is small and it drains the battery of the phone and not comfortable. It would be great to have screens in all airplanes. Also, they give a pretzel and a bottle water, no other snacks and soft drinks are available."
Pros: "Yes made sure mask was in place"
Cons: "We didn’t even have a pilot, had to call and find one because our pilot that was scheduled “forgot to call in sick”. We were already delayed by 4 hrs so this made it delayed by an hour more!"
Pros: "Everyone was very accommodating."
Cons: "Not much at all. Everyone was very accommodating"
Cons: "We got delayed claiming it was weather for 15 hours."
Cons: "I’m 6’3. My legs don’t fit in the provided space and I’m too tall for the head rest."
Cons: "The flight was delayed. I would have missed my connecting flight so rebooks through another midpoint. That flight was cancelled. Love AA! ☹️"
Pros: "The crew and the duration of the flight"
Cons: "The comfort and the food"
Cons: "Feeling of being cramped"
Pros: "Direct flight"
Cons: "Our flight was delayed for two hours because of a mechanical issue. When we reached Savannah we had to wait to get to a gate to get off the plane."
Pros: "Plane was clean, wifi worked"
Cons: "Flight was delayed 2.5hrs, had to wait on tarmac 30min to take off and 15min to get to gate, bumpy flight. Jerky inputs from pilot."
Pros: "It was a great flight. It was on time, and the plane was clean and the stewardess was courteous"
Cons: "It was a great flight."
Cons: "The flight attendant didn’t allow me to put my only one personal item I had (with no carry on) to the locker! He allows people from other seats to put their laguagges into my compartment!"
Pros: "Wi-Fi and USB ports worked great. Seat was comfortable after 11 upgrade. On time"
Cons: "Having to pay extra for a exit row seat"
Pros: "Super quick, comfy ride"
Cons: "My bags were not checked all the way to my destination, I had to get them re-tagged and checked for this part of the trip and the American Agent was EXTREMELY rude and made us pay oversized bagge fees even though our baggage was within the Qantas allowance, the main carrier for our flight."
Pros: "Very attentive first class stewardess. Loved the comfort of the seats and extra legroom in first class."
Cons: "Wish wii was free. At least for first class."
Pros: "We left 25 minutes later, but arrived 25 minutes early!! I hVe flown many times and that has never happened!!"
Pros: "No complaints honestly. Crew was friendly, boarding was painless, and flight was comfortable."
Cons: "The plane was old, but it didn’t really impact my flight at all."
Cons: "The flight was delayed 3 times. Little knowledge from front desk, relied on my phone for updated info."
Cons: "Our departure flight was cancelled several times and we were not given an explanation. Poor communication and customer service."
Pros: "Cabin crew were phenomenal despite the change of plane scenario."
Cons: "Arriving 2.5hrs late which caused me to miss restaurants open for food when I arrived. Went to bed starving."
Pros: "Nice newer plane, beautiful."
Cons: "Though I was in a elite preferred seat (not biz). I had about 6-7 inches from my face to the built in screen in the headrest. Hard not to notice that I couldn’t move an inch without hitting the seat in front of me or passenger next to me."
Cons: "No complains"
Pros: "Flight wasn’t full. We were able to relocate to exit row seating. I love preassigned seating."
Pros: "Couldn’t sleep because the AC wasnt working. Most miserable flight my life"
Cons: "The AC wasn’t working it was the most miserable flight ever"
Cons: "Delayed, old aircraft, no food, no entertainment"
Cons: "Even though I presented a valid handicap sticker to the front desk, they treated me as though I was some kid who stole it from my grandma or something when I asked to board early. The steward was rude and pushy. I asked a question and he acted as though I was bothering him."
Pros: "Lo mejor para volar a Miami desde Caracas"
Cons: "This was a tiny aircraft from Charlotte to Savannah. Our bags were placed into "valet" for the flight. When I retrieved my bag, the handle was broken! Destroyed on a 1 hour flight. This is exactly why people don't like checking their bags. There is no care for other people's belongings. It's bag enough you're packed on these flights like sardines and then you have to worry about receiving your property back the way you gave it to them. Placed a claim, but meanwhile I had to purchase new luggage for my return trip."
Pros: "YYC is a nice airport. I have found I like Canadian's more then Americans when it come to air travel."
Cons: "LAX is not a convenient airport at all."
Pros: "Free on board entertainment and arrived at same departure gate as my short connecting flight to West Palm Beach"
Pros: "The plane was nicer and cleaner."
Cons: "Heading Back to Philadelphia from Miami took so long for the plane to arrive from Philadelphia. We had a 2 hour delay."
Pros: "Once we finally got on the flight, things were fine."
Cons: "Our flight arriving in Charlottesville was late we sat on the tarmac for 20 min. Than waited 20 mi utes to get our luggage that the checker. So we arrived at the gate for this flight and was told the flight was full. Stood around and waited. Finally another passenger suggested we go to costumer service. Waited an hour in the customer service line fortunately we were able to catch a flight that same night."
Pros: "it was ok"
Cons: "I paid extra for a window seat but had to sit in different spot. Set in isle seat"
Pros: "Great crew, happy hour was wonderful."
Cons: "The big delay (almost 4 hours) makes me loose my trip to Canada on the same day."
Pros: "New plane!"
Cons: "Only offered pretzels even though there were cookies. I ha to breakfast them."
Cons: "I had problems with my reservation. Somehow my last name was typed wrong on the sistem and they couldn't fixed it at the moment i was doing my check in. I had to purchased another ticket otherwise i was going to missed my flight. Very disappointed with that airline. It was my second time traveling with them and definitely my last one."
Pros: "Entertainment package at your seat was easy to use and had a wide variety of movies, music, etc. to please anyone. Plane was new and everything worked. Arrived early!!! Captain was best attribute of the crew."
Cons: "Crew seemed to be robotic, no personality, just doing a job. Food was just OK, nothing special, but at least it was somewhat tasty."
Cons: "Flight itself was good, but will never book via JustFly again. 2/3 of my flights were cancelled and I was never notified. Then I had to call to reschedule, which took almost an hour. Then they stated they would send my confirmation via email 24-48 hours. 3 days later and the confirmation still never came. SO I had to call again and wait another half hour. No point in booking through a 3rd party for that type of hassle."
Pros: "The plane was new and relatively clean."
Cons: "I fell asleep as soon as the cabin began to pressurize, which I often do. I subsequently missed the first meal, and was informed of light snacks in the galley bar - this meant mini pretzels. We experienced some light turbulence perhaps 2 hours to 1.5 hours before landing, after which we were informed that the turbulence had caused the food for the economy cabin to spill (first class was apparently fine). So that meant I had not eaten at all on a 13.5 hour flight, and all I consumed was water. To add insult to injury, I was caught in a 2 hour immigration line, despite the presence of one world employees in the hall responsible for ushering passengers with tight transfer times, but refused to give me assistance on 2 occasions. I later missed my connecting flight and was forced to pay for my own hotel, transfers and subsistence, with no apology from the airline. Outrageous flying experience."
Overall everything was smooth and pleasant
Canceled my trip never flew. They were rude and uninformed. Caused me grief wanting another covid test even though I had one plus I am vaccinated. No excuse. They should have had a test station by their ticketing counter. Had to hunt for transportation which was very difficult since it was 10 pm. Rented car for 350 to get home. I would think twice before booking through Kayak and with BA. kayak should have had more assistance and not just sell the ticket. Both receive an F .
Cons: "The pancake was not cooked enough couldn’t eat it"
Cons: "Boarding process.."
Pros: "Flight was not full, so despite a sub-par Business Class product the flight was very pleasant with empty seats all around"
Cons: "On line check-in/seat selection was a disaster"
Pros: "The flight was relatively on time and the crew was nice"
Cons: "The food was not the British Airways high quality"
Pros: "great crew great seats great entertainment great pilots great food and the greatest airline in the world"
Cons: "free wifi"
Cons: "Entertainment didn’t work, big delay broken seat"
Pros: "Great !"
Cons: "Kosher meal a bit hard to open"
Cons: "The entertainment system wasnt working on the first flight, and had poor content on the second flight."
Pros: "Nothing particularly"
Cons: "Food was awful"
Pros: "Nothing. Flight attendant throws the tray of food all over me. Never apologize Worst flight ever I'm a Gold Frequent Flyer. No more!!! Good Bye British Airways Hello Cathay Pacific!"
Pros: "Great crew"
Cons: "Boarding and ticketing bin Berlin took over an hour and a half."
Pros: "we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back"
Cons: "we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back"
Pros: "The attitude of crew long ques for toilet"
Cons: "Long queues for toilet"
Pros: "The crew was kind and professional, cosy seats with enough place for the legs... Good content in entertainment system."
Pros: "Flavor was fine"
Cons: "Out of 6 special vegetarian meals provided on 4 recent flights, all were pasta. One main meal of pasta even had A SIDE of pasta salad."
Pros: "Not much. Even magazines were not available for 2 last raws."
Cons: "Even magazines were not available for 2 last raws"
Pros: "Service, clean restroom, courtesy of crew members"
Pros: "Nothing really was good or stood out in a positive way."
Cons: "Horrible lie flat seats with absolutely no stowage room. Seats are super cramped with 8 in a row you feel like being transported in a cattle car. Crew was most decidedly unfriendly. We were boarded on time despite the fact BA knew the flight was delayed and sat at the gate for an hour. Food was equivalent to hospital food. U must be crazy to fly business in BA. Never again."
Cons: "No breakfast on out bound leg"
Cons: "Don’t do it!! Totally disorganized airline with uncomfortable seats."
Pros: "The crew were very helpful"
Pros: "My upgrade."
Cons: "That I needed to be searched again before boarding the plane. The long layover."
Pros: "The flight was very pleasant, with great service. The in-flight entertainment selection was good, food was tasty. The day we flew, this flight was maybe half-full in coach, which may not be great for BA, but fantastic for leg room! The attendants were lovely, and I particularly enjoyed the continuous water service through the flight, which kept me nicely hydrated. The ice-cream mid-way through movietime was a welcome treat!"
Pros: "On time"
Cons: "Paid for bulkhead seat and was not given a bulkhead seat."
Pros: "Good and crew were fine"
Cons: "Seats were too close, not comfortable"
Cons: "the flight delayed a lot and i missed my connection flight as a result"
Pros: "World Traveler Plus on BA is not as good as premium economy on other airlines."
Cons: "Check in. Too many people checking in and too few BA employees to handle crowd. Severely understaffed."
Cons: "The airplane was shaking all the flight"
Pros: "The new flight procedures informational film at the beginning of the flight (BA/Comic Relief)"
Cons: "The flight was to Heathrow which was not prepared to accept us at all. We waited 45 minutes in passport control. I expect BA to make sure the port of destination is prepared to receive its passengers"
Cons: "I booked a regular flight and at the end the system or dont know how, booked me PLUS ECONOMY, when I wanted to change my ticket date, it was so expensive and almost no dates were available. Also, you didnt give me chance to downgrade in order to change the dates more easily. I always fly through BA and I love the easy it is to change dates, but this time you disappointed me. I usualy choose BA because its easy and non expensive to change dates in my flight but now I may be open to book with other airlines."
Pros: "The flight was smooth from boarding to landing early at Heathrow."
Cons: "It was a fully booked flight, which means the person next to you tends to overflow into your seat"
Cons: "I paid 100$ because I had to cancel my request. It was a technical error of your reservation system which unexpectedly changed my return from the 5th of November to the 6th of November. The fine was unfair and you're required to refund me."
Pros: "The staff were some of the friendliest I have encountered in recent traveling experiences. They were very attentive to every passenger."
Cons: "We only paid for economy seats, and unfortunately, it's hard to expect much more than what we got. The friendly service made up for the lack of comfort these seats provide."
Pros: "Upgraded to world traveler plus was way more comfortable. The flight crew were so so nice and helpful. I am handicapped and they just couldn't do enough to make me comfortable."
Cons: "They the seats I reserved months ago were changed."
Pros: "It was a smooth flight and comfortable"
Pros: "I loved the on-demand entertainment which starts as soon as you board the plane and continues all the way into landing / taxing to the gate."
Cons: "The system would not allow me to check-in / get my boarding passes 24 hrs prior to barding, which basically left me with a middle seat all the way to Seattle. I considered this a terrible process and didn't get a good explanation why I was blocked from doing my check-in online."
Cons: "No food selection. No vegan meal that i ordered for my daughter."
Pros: "Most everything"
Cons: "Seat choice"
Cons: "BA cancelled the flight, did not reroute us, provided a phone number for tel aviv (closed for the weekend). Terrible customer service. And our ticket was bought thru vayama who also did not bother to help us. Bad bad customer service for BA."
Cons: "boarding with bus instead of sleeve"
Pros: "Security staff was rude in England and our suitcases was lost And they did not even let us know"
Pros: "The crew was very efficient"
Cons: "The was really bad."
Cons: "I received no information from British Airways! Luckily someone saw that all flights on BA had been canceled. This is the second time this has happened with British Airways. They have zero customer service and terrible communication."
Pros: "The cabin crew, as always, were unfailingly helpful and polite. We paid extra for exit row seats, which were wonderful for my 6'6" husband's long legs."
Cons: "The food wasn't really edible, but the flight was only 5 hours long, so it wasn't a great issue."
Cons: "For some reason British Airways has a bug in its computers and does not allow me to check in on line. This is not the first time."
Cons: "Less full"
Pros: "GREAT SEATS AND SERVICE"
Cons: "other than free flights, nothing"
Pros: "Convenient route, great United Polaris lounge at SFO for business passengers."
Cons: "The flight frequently arrives about an hour before customs desks are opened, so passengers are forced to wait inside the airplane after landing until the customs desks are open."
Pros: "Premium economy was great"
Cons: "Toilets were broken"
Pros: "Crew was pretty friendly"
Cons: "Food is disgusting, they should really be embarrassed to serve it to humans. Also, the seats are uncomfortable, don't don't recline enough, and don't offer enough room for normal-sized adults to sit comfortably on a 15 hour flight."
Pros: "The stewardess was super nice! On time and no problems."
Cons: "Bad gate idea to have so many flights going off at once. Very confusing when the intercom would get cut off because another plane would start boarding."
Pros: "The seats were comfortable and the entertainment was good."
Cons: "My video monitor was loose and I had to hold it up the whole time I was watching it. I told the flight attendant but they said they didn’t have a screw driver. The food wasn’t good."
Pros: "Alot of empty seats to stretch out"
Cons: "Very basic not so comfortable seats"
Cons: "Dirty airplain, 12h flight, the food a disaster, crew that don’t know to smile, restrooms dirty the igienic paper and a lot more...."
Pros: "Quick flight."
Cons: "The crew in Newark forced me to gate check my bag even though there were several empty overhead bins. I had 5 people in my party and we had only 2 bags. Absolutely STUPID."
Pros: "Agent at the gate"
Cons: "My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together. I had to use the restroom and the flight attendant seemed put out, and gave me a dirty look. She than ignored me and almost hit me with her cart."
Pros: "The crew is friendly and helpful. The entertainment system is good and fairly modern. The entertainment over WiFi is a great option."
Cons: "There's no Premium Economy cabin. The Economy Plus seats are as narrow as regular economy seats. The food is fairly basic, and many other airlines serve better."
Pros: "the entertainment program was good, and the plane in good shape"
Cons: "food was terrible"
Pros: "For once a United flight on timeh"
Cons: "I am pregnant and took a 12-hour flight. The flight crew did not provide me with food for 11 hours of that flight. When I asked the flight attendants for food they told me they had none, and it was my fault I didn't bring anything to eat. then I saw them handing out food to business class. I understand that I did not shell out the class to fly business class, but it's not okay to not feed a pregnant woman. Additionally, when I was flying form you were not allowed t bring water onto the plane. The flight attendants only provided me one small water bottle an two small cups of water. I asked for more but they said no :( I will never fly United again"
Pros: "Service,management, food"
Cons: "The comform of the seats was very poor. Entertainment only worked half way. Stewards did not ask if I wanted to eat or not. Only pessengers on the alley seats were asked. Very little attention was given to make passengers comfortable."
Pros: "Good flight."
Cons: "When I arrived to get boarding passes for my family of 5, the flight was overbooked of which I had to pay an additional $241 for our seats. What a ripoff! Not happy with Kayak and will use another travel agency."
Pros: "Complimentary drinks, free entertainment and free wifi after having two hour delay."
Cons: "Two hour delay, which delays with United are becoming more and more common."
Pros: "We enjoyed the ability to have beer and wine included. We thought the meals going to Tel Aviv and on the return were very tasty, good portions, and served at the appropriate times. We loved the choices of movies/tv that were updated and new and also included."
Cons: "The only issue we had was getting up to go to the bathroom midflight. There was some slight turbulence and the attendants demanded we sit down for safety (it wasn't too bad though) yet once we got back to our seats the turblence was fine, and we got up to go again and the same thing happened. There were long lines for the bathrooms. I'm not sure if that can be avoided though."
Pros: "the flight was cancelled!!!"
Cons: "I did not like having to wait over one hour for the luggage carousel to begin dispersing belongings. I was shocked at how long it took!"
Cons: "Flight got "changed" got delayed for parts. What delayed us the most was people wanting to upgrade!!!"
Pros: "We made it safely to our destination."
Cons: "Did not appreciate the flight attendants at all. VERY rude staff. Not considerate by making everyone wait a LONG time to serve food, which was not served in a friendly manner at all. It was quite obvious they did NOT care about our comfort or experience. Would NOT recommend unless I'm desperate and feel like being around people who hate their job and want me to know it."
Pros: "Nice spacious quick flight."
Cons: "No free Wi-Fi"
Pros: "everything is perfect"
Cons: "i wish i have something to say"
Pros: "I liked the movies,they have many movies and I can choice"
Cons: "The flight was delayed and the employees of the front desk don't help anything. The service was worse."
Pros: "the staff was extremely pleasant, and so nice. the flight was ok"
Cons: "The gluten free menu wasn't very good, and also there were no gluten free snacks. 1% of the population has celiac, I expected more these days..."
Cons: "Not enough good movies"
Pros: "Other then they got me there safe, I dont think there is anything I liked about this flight. Pilot did a decent job, there was lots of turbulance so nothing they could do about it and I made it safe."
Cons: "Plane from Chicago to Savannah was small. I was all the way in the seat not slouching and my knees were crammed in the set infront of me. The arm rests were digging into my thighs as well. Im used to not much leg room but this was a first for how crammed in I was into a seat, Im 6'3" & 270lbs. Ive probably been on 50 different planes over the years to give you some perspective of my experience flying when I say this was a first and a very uncomfortable plane. The plane to take us to Savannah arrived so late it pushed my flight back by like an 1.5 hours from what it was supposed to be."
Cons: "Had to wait an hour to receive luggage at terminal Small airport at midnight is unacceptable."
Cons: "Very uncomfortable seat"
Pros: "Everything was great"
Cons: "Never happened"
Pros: "Good legroom. Did not feel cramped"
Cons: "No access to movies because my earbuds would not plug into the hole for them. All food was nasty, inedible. Breakfast so bad even the smell of it polluted the cabin for the remainder of the flight. Just a cold ham or turkey and cheese sandwich would have been preferable. Attention from flight attendants was haphazard at best. Chose this flight because of good flight times but in future will avoid United if at all possible."
Cons: "We haven't even left yet"
Pros: "Once airborne, the flight was fast."
Cons: "The flight was delayed almost an hour while a broken window shade was replaced."
Cons: "Some moron decided that passengers shouldn't be allowed to bring drinks on the plane. This means that after passing security and customs, after buying an overpriced cup of latte, you are told to spill it or else. And that's in a country that lives on security. Unacceptable. Unjustified and unheard of."
Pros: "Everything! It was a great flight. Everything was on time and we even landed early. Our flight attendant was extremely nice!"
Cons: "Not one bad thing to say about this! It was a perfect flight!"
Cons: "The food was terrible"
Pros: "More space than El-al. No delays"
Cons: "Food. We ordered 4 special meals and got only one!"
Pros: "The upgrade it made the all the difference in the world"
Cons: "Would not change a thing"
Pros: "lay flat bed in business class"
Cons: "The seat area wasn't cleaned properly"
Pros: "Nothing. Flight never happened"
Cons: "The flight was cancelled hours before it was supposed to take off leaving me minimal crunch time to figure out a new flight for myself."
Pros: "Things were going well until the pilot had us get off the plane."
Cons: "Flight was cancelled. United couldn't get me out until Sunday. So I rented a car and drove down instead."
Pros: "food and crew"
Cons: "NO leg room."
Pros: "Quick and Quiet is how I would describe the flight."
Cons: "Small cramped plan. Seats did not recline."