Cons: "I am an Emirates skywards member and I was placed in the middle seat when my preference on Emirates and Kayak is an aisle seat. After boarding it was explained to me that I couldn’t move to an aisle seat even though more than one seat was available. I asked to pay or to use miles I have accrued."
Pros: "The counter workers upgraded my seats to window and a better boarding group."
Pros: "The seat was not up to the usual Emirates business class standard. The lights were never completely dimmed."
Cons: "The bread buns were cold. Better if they were served hot"
Pros: "Hard to say, it wasn’t a good experience. Flying from Bombay to Toronto was really bad."
Cons: "They broke my baby stroller, they didn’t bag with or handle with care. It was new stroller all damaged from Bombay to toronto flight."
Pros: "First time we flew on business on international (we upgraded)."
Pros: "My seat mates were very nice about it when I had to climb over them; the food was fine and the staff all were great."
Cons: "Traveling in economy is torture but then it's over. The sound wasn't working at my seat and I got tired of reading lips on the movie I wanted to see. But reading and sleeping weren't bad ways to spend the time."
Cons: "No lounge. No notification that the lounge is closed. No compensation in a lounge replacement form just a shitty $40 voucher"
Pros: "Least amount of time spent at baggage check, most helpful service on the ground and in flight, that I have ever experienced."
Cons: "They ran out of the selection for breakfast. The flight also departed late."
i booked vegetarian hindu meal for my flights from delhi to hong kong, and hong kong to los angeles. on first flight, they said that they do no have my meal information. thank fuilly some veg meals were still left and i could eat. However, on second flight they game me hindu non vegetarian meal, and I ate shrimp without knowing. pathetic.
Cons: "Boarding had two long lines for economy. Not clear what the system was. Could have been a bit more organized"
Cons: "Extremely poor entertainment system - mostly old movies. No Bollywood movies"
Pros: "The seats are fairly comfortable, and the service was great."
Cons: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."
Pros: "The crew was very friendly and did their jobs well"
Cons: "What could be more fun than being jammed into coach class? It would be the high point of anyone's day. But, it was just a 2 hour flight and I had a good book."
Pros: "Familiarity with Cathay Pacific procedures"
Cons: "The airplane seemed a bit outdated. A WiFi option would have been more pleasant. Crew spoke only English, not the classic Cathay Pacific experience to HK."
Cons: "The seat was a bit small for me, legroom a bit tight."
Pros: "The flight attendants in the airplane, both going and coming back to my destination were very nice. I really appreciated their hard work and attentiveness."
Cons: "At the HK airport the lady attending the check in, I believe her name is Tammy, I could not understand exactly what she was asking me to do because her voice was so low and her English was not clear. When I did not comply to what she was asking she very rudely did what she was asking me to do yet I could not hear or understand her. She even rolled her eyes. Very uncalled for and rude."
Pros: "The service and flight were great"
Cons: "The food was bland and it had no flavor. I got food poisoning from what they called a low lactose meal. I am a Chef myself and I feel like part of the overall experience is being fed but I didn’t have a great experience with that. I dread the flight home."
Pros: "Boarding was smooth, attendants were great, entertainment had lots of options"
Cons: "They only had this tasteless shrimp slop leftover by the time they got to me for dinner. I didn't eat it and asked for a snack after and was refused. Other than being hungry it was great. The next meal was fine also."
On the flight back the seats where very uncomfortable, they where so bad that my back started to hurt after the first 2 hours. I can sit in a wooden chair for 2 hours. But these where just horrible, it just shows how cheap the airline has become. And the cabin was heated all those people in a heated cabin during a night flight. It was clear the climate control was not working. To top that off you are not even offered a glass of water, these people are animals.
We purchased a Go First Pass for 10 Euros each so we could board first, but everyone was able to board at the same time so we wasted 20 Euros. The flight left ab out 15 minutes late and was not allowed to land at Healthrow so we had to circle Heathrow for about 45 minutes. This caused us to almost miss our flight from Heathrow to Atlanta.
Severely delayed with no notice. Could have arrived at the airport hours later had we been informed of the delay
It would be nice to have vegan options for meals. The entertainment was not working on the the way to Austria. It was only available near the end of flight to Canada. The service was excellent.
Flight was delayed by approx 1 hour. The boarding process and the flight itself were very good, slightly tight squeeze for my legs but overall happy.
Pros: "I didn’t like anything"
Cons: "The female FA gave me an attitude when I asked about moving to a window seat"
Cons: "Check in was a mess. I paid for a seat but was given a seat at the back. Fortunately, I had the print out and insisted to Ck it."
Pros: "Pleasant crew. Clean plane."
Cons: "Leaving on time (we were an hour late because of a discrepancy between number of passengers checked and number on board.) Would be nice to have at least a complimentary bottle of water."
Pros: "Boarding process was smooth and the flight was on time."
Cons: "LONG lines to check bags at the Malta airport. Limited leg room on the plane. Checking bags is expensive."
Pros: "It was only an hour and a half from Rome"
Cons: "It wasn’t clear that my fare did not have free check in luggage. Check in luggage was very expensive! It’s going to cost me double what I paid my flight just to check in one piece of luggage in both directions."
The flight was canceled 2 days before, without any alternative offer
Pros: "Priority boarding was a plus for it allowed for me to travel with carry on only"
Cons: "Nothing. It was perfect for the service provided"
Pros: "I was traveling with a handicap, the staff was very polite, patient and helpful"
Pros: "The crew was really nice with the passengers"
Cons: "They made us wait at the gate an hour without saying nothing, and then inside the plane, we had to wait 30 minutes to departure, and they didn't explain anything neither."
Cons: "Always seems to be delays while seating in cabin which is frustrating"
Pros: "The crew on the plain were great"
Cons: "The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen..."
Cons: "There was a delay of 2 hours when the boarding du"
Pros: "Friendly crew. Good leg room."
Cons: "Magazine racks on back of seats would have been good."
Pros: "Easy trip. Crew relaxed, short flight."
Cons: "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."
Pros: "The frew was nice"
Cons: "When I made the reservation, I paid 20 Euro for 1 suitcase (20 kg.), but was surprised to realize that the payment was not valid for the whole trip (but only for one flight). I had to pay 40 Euro for the flight back. It could be helpful if you'd clarify this as part of the reservation process."
The most of screen was broken and they offered me a magazine for 16 hours flight. My chair was also broken. I’d rather take other airlines with a screen that works. I downloaded lots of movies and TV programs to my cell phones for my return flight.
No in flight entertainment 2 toilets were out of service Crew was good, food is also good
Except Boarding, crew and flight furation, nothing was there which i liked. It looked like the Boeing-777-300ER flight run by AI sucks big time, its broken from inside glued with tapes, hand rests were broken, flight was like it was never cleaned, experience of current AI flight sucked big time except the duration which is a direct flight is a big plus and thats why people like to travel via AI. With this experience i had, the price i paid was not worth it.!!!
Pros: "Flight was able to reach on time inspite of late start"
Cons: "Food, service, entertainment system in flight were in despicable shape Staff not courteous at all"
Cons: "The flight was delayed 1.5 hrs. Causing me to barely make it to my transfer. Air India is notoriously bad on punctuality"
Cons: "Lines at check in counters were too long and there were less number of CSRs available. It took me 2 hours 30 minutes to check-in and get boarding passes. Same thing happened for the bag drop line and it took 1 hour 30 minutes"
Pros: "On boarding was very quick. I was happy to get a meal on a short flight."
Cons: "I do not recall any entertainment. The off boarding was slow."
Cons: "The seats are old they could have the new seats that have better storage for eye glasses ., phone etc Food quality could be better"
Pros: "The food coming from India was a notch above the food going there, perhaps because one is prepared in India where it is more economical to supply. I would definitely take the airline again, because of the value/price."
Cons: "The restrooms need more attention and the entertainment system has some glitches."
Cons: "Entertainment system and even the reading lights did not work for the entire 15 hr flight duration."