Pros: "Friendly and professional crew"
Cons: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Cons: "I wish the 777 had slightly wider seats like the A380"
Pros: "The seat was comfortable, the crew was nice for the most part."
Cons: "Some of the crew were neglecting, the food was bad and the boarding system was strange, as people in first class and economy were meshed together (Amman - Dubai)"
Pros: "Emirates does it with class, consistently."
Cons: "Wanted some tomato juice, but they didn't have it..."
Cons: "Flight delayed for more than hour and half the is no internet connection during the flight."
Pros: "The food and the ICE video center"
Cons: "The fact the crew lets people stand around in front of you in the Exit row. For what Emirates charges for this added “luxury” it’s ridiculous."
Cons: "No proper service of food or drinks. Never asked if we need any drinks like spirits. Mainly dissatisfied with food and drinks. Crew was not professional, their English was not good .. very hard to understand . they handled everything in hurry Always got response that non veg is over."
Pros: "The crew and my fruit platter."
Cons: "So many screaming babies. So many passsengers wanting a few upgrade. And a sick passenger that had to deplane resulting in delayed take off. The crew were saints- composed, polite, and embodied team spirit. So many screaming babies."
Pros: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Cons: "Just the coffee was terrible lol,"
Pros: "Boarding went smoothly, flight was very comfortable with great entertainment options. Attentive staff!"
Pros: "Good evening, this is Sarah Al-Makhlouf. I booked a ticket from your website, but it happened to me a great deal. My ticket was from Riyadh to Bahrain, but when I went to the airport, I could not get on the plane, and the reason was that the flight was going to Dubai, not to Bahrain. Is there any solution to this issue, And where is my money? I will send you the ticket in the e-mail, and at the airport they said that it is not strange on your site that the traveler falls into this problem, how can you sell tickets to a particular destination without making sure, who bears the responsibility now?"
Cons: "Good evening, this is Sarah Al-Makhlouf. I booked a ticket from your website, but it happened to me a great deal. My ticket was from Riyadh to Bahrain, but when I went to the airport, I could not get on the plane, and the reason was that the flight was going to Dubai, not to Bahrain. Is there any solution to this issue, And where is my money? I will send you the ticket in the e-mail, and at the airport they said that it is not strange on your site that the traveler falls into this problem, how can you sell tickets to a particular destination without making sure, who bears the responsibility now?"
Pros: "Pleasant and efficient crew made a middle of the night flight (01.00 - 05.30) quite bearable! Food good too."
Pros: "On the 15th. Nov during my flight to India, I have made an online check in though did not receive an e ticket. I arrived the airport 70 min before the flight. The crew on the check in counter refused to issue me a ticket and insisted that I have missed my plane abd I need to purchase a new ticket. They even refused to check if I have made an online chick in. The gulf air online system, did not show me that I have made an online checkin. Unfortunately, the problem was solved by asking someone who work in the airport ( not gulf airlines representative) to check if I have made and online check in and to issue me a ticket to pass through the security control"
Pros: "Seat was not comfortable TV and the hand set was not used friendly Scrambled eggs on the breakfast was really not good ...., sorry !!! Finally the smell of the J class area was bad Like old shoes smell !!!!! Sorry to say that but it was like that Next time please take care of this"
Pros: "They are not as bad as their reputation states"
Cons: "Gulf air staff at cairo airport refused to give me the boarding pass of the 2nd flight while i was returning from cairo, while in dubai they gave me both boarding passes Although i told them the layover is under an hour Luckily bahrain airport accepts mobile check in and i barely caught the flight"
Pros: "Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019"
Pros: "All was great since the moment I got into the Airport until arrival into Lebanon... All went through extremely well."
Pros: "Friendly and helpful flight crew Good food Free movies to warch"
Pros: "Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful"
Cons: "Late arrival of the plane. Seat not comfort, basic serviceS"
Cons: "Just had issues with bathrooms not being clean. Ran out of soap in 2 bathrooms"
Pros: "Boarding process was very fast and crew were highly helpful"
Cons: "No entertainment in the flight No screen !!!!"
Cons: "The Royal Jordanian crew gave us a comfortable, enjoyable flight. There is no in-flight entertainment, so take your own or plan to read or sleep."
Pros: "Boarding was as enjoyable as possible."
Cons: "Other than delivering food and drink together, crew was generally not visible throughout flight. Trays of finished food and drink were left on passengers' trays an extremely long time. Trash was not picked up except twice during the flight (following the two meals)."
Cons: "They must have minimum 2 main meals and the third sandwich. They must have drinks between the meals. They must tell the passengers what next when there is a problem."
Cons: "My luggage was left at chicago airport ,so i had to go to bgw again and get it after a week ithe taxi cost me $100 I have the baggage claim can you refund that"
Pros: "flight was fairly empty, so very comfortable seating as nearby seats were not occupied."
Cons: "everything was fine -- now the departure and connection to another flight was NOT NEARLY AS SMOOTH !!"
Cons: "Bad quality meal, worn out plane, entertainment system is broken and the crew just reset it once and didn't help and they didn't do anything about it. The movies are ridiculously old. Asked for exit seat and they said for that I have to pay $80 more. I asked for water, they said they will bring it andbthey never did."
Pros: "Everything was excellent. After reading some reviews I was a bit reluctant but every was great on board. Great crew with great food."
Cons: "Seating too tight and close three people sit there arm on each other because no room similarly distance between row is also close food tray falls over"
Pros: "Crew was amazing good friendly and seats was also very comfortable"
Cons: "The airline should make food better to make travelers satisfied thanks"
Pros: "in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping"
Cons: "in the MNL-AUH leg, the touchscreen entertainment system didn’t always work"
Pros: "Cleanness + Friendly"
Cons: "Plane is little far way from terminals compare to Emirates flights"
Pros: "The organisation of the crew & their amability was very Good"
Cons: "I didn’ t like the food bcs of the rice Rice & rice again & especially the dinner it was only spicy rice"
Pros: "Staff was efficient and friendly."
Cons: "Just did not care for the meal that had spicy taste and no meat. Did like the chicken and mashed potatoes and green beans."
Cons: "Same food both time! All mixed! No one passes water or pick up trash"
Pros: "My special meal was privided in time."
Cons: "No toiletries on a long flight from JFK to Abu Dhabi. I paid $ 175 for preferred seat. My purse was stored somewhere before taking off which I couldnt get back for many hrs because staff was on 2 hrs break."
Pros: "There is nothing much to like about the flight. The only good thing about Etihad is the pre clearance option at Abu Dhabi that saves a lot of time after landing in the US"
Cons: "14+ hours of flying time where it can be done under 10 to 12 hours. Food is not good at all."
Pros: "Only I like the cabin crew. They were very nice and very friendly. This is the only thing I like about the Etihad Airways."
Cons: "More than 9 hour stay with no hotel & no food voucher before 16 hours flight . When I requested the customer service person he was very rude and with very bad attitude even the person was behind me he said the same thing. The food was very bad taste during the flight,coffee and tea had a very bad taste. Orange juice taste very bad too. No personal kit was given during the flight. Over all very bad experience. Please coney my comments to Etihad Airways."
Cons: "Etihad checkin crew at ahmedabad are the worse in the industry and would never fly again with such service."
The pre flight service was incompetent unknowledgeable regarding COVID 19 Canadian laws . As well the level of communication was very poor while the language used by ElAl personnel was inadequate and offensive. All in all was a bad experience for all the members of my family and therefore I will do whatever it takes to make public my bad experience on all media platforms Facebook, Twitter, Instagram, official El Al website and other.
Pros: "The crew was great!"
Cons: "They have channels on the tv instead of VOD. Pretty old. Also the blankets were dirty."
Pros: "Flight schedule was aligned with my needs"
Cons: "Food, entertainment and overall cabin comfort is very poor! El-al must improve it"
Cons: "Take care of your costumers! People smoked electronic cigarettes without any problem during the whole flight, we asked them to stop a few times, the crew didn’t help AT ALL. People were doing hand stand in the isle mid flight, just a terrible zoo. Would pay 200$ more rather then go through this agai"
Cons: "El Al office in Tel-Aviv promise for 3 to call back but never happend. I use to fly often with El Al but its never happens before that I need to pay for my suitcase in a regularly flight . shame it's happend now"
Pros: "The chicken sandwich was good"
Cons: "More spacious seats, better arange the airoplane with three lines of two seats ..."
Pros: "Very comfortable. Great value for money."
Cons: "The meal of yaman bread was tasty but a bit heavy."
Cons: "The crew in prague airport ( NOT Elal crew members ) were horrible ! They made people pay for carry ons- even though it was under 8 KG , and the size was the correct size..."
Pros: "Good service"
Cons: "No individual entertainment unless youve already downloaded the program to your computer. Non-supportive headrest made it hard to sleep"
Cons: "The online check in wasn't available due to some problem on the website, and they separate my husband and me so we didn't sit together. That is very inconvenient."